Hardware Reference Guide
SST-DN3-104-1 and SST-DN3-104-2
62
Warranty and Support
Document Edition: 1.0, Document #: 715-0082, Template Edition: 1.1, Template #: QMS-06-045
Use, duplication or disclosure of this document or any of the information contained herein is subject to the restrictions on page ii of this document.
D.1 Warranty
For warranty information pertaining to the card, refer to
http://www.mysst.com/warranty.asp
D.2 Reference Documents
The following documents provide additional details on DeviceNet and/or the card:
DeviceNet Specification
, Volumes I and II, V2.0, Errata 5
SST-DN3-104 and 5136-DNP-104 Comparison Technical Note
http://www.mysst.com/download/
D.3 Technical Support
Please ensure that you have the following information readily available before calling for
technical support:
•
Card model, type and serial number
•
Computer’s make, model, CPU speed and hardware configuration (other cards installed)
•
Operating system type and version
•
Details of the problem you are experiencing: application module type and version, target
network and circumstances that may have caused the problem