Problem solving
Problem
Probable
cause
Corrective
action
Fire difficult to start
Fire goes out
Wood, too damp or poor
quality
Use the recommended fuel
Logs are too big
To light the fire, use small & very dry
twigs. To maintain the fire, use split
logs.
Lack of air
Open lower spin wheel and top air
control lever
Insufficient draught
Check that the flue is not blocked;
sweep it if necessary. Seek advice from
a chimney specialist
Fire burns too quickly
Too much draught
Ensure that the lower spin wheel is
closed.
Partially close the top air control lever.
Excessive draw
Install a draught stabilizer. Consult a
qualified installer
Poor quality wood
Do not continuously burn small wood,
Sticks, bundles, carpentry off-cuts
(plywood, pallets), etc.
Smokes when lighting up
Flue duct is cold
Burn paper and kindling wood to
increase heat.
Room is in decompression
Houses equipped with mechanical
ventilation, partly open a window until
the fire is well established.
Smokes while burning
Draught is insufficient
Consult a chimney specialist.
Check that the flue is not obstructed,
Sweep if necessary.
Down draught
Houses equipped with mechanical
ventilation, should partly open a
window until the fire is well established.
Low heat output
Incorrect Fuels
Use the recommended fuel.
11
Ref: AMIC/12/ST/PW/1
