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WARRANTY
Wizard Screens offers a
Limited Lifetime
Warranty on all
components, excluding screen mesh, speed reducers and wood
grain finishes, to the original purchaser of the RetractaView
Screen from the date of installation.
This warranty is non-transferable and will remain intact for the
original purchaser provided the product was installed by an
Authorized Dealer and/or factory trained installer and has not
been moved or altered in any way.
Paint Finish warranty is
10 years
for powder coated or painted
exposed surface of aluminum and steel components against
corrosion and cosmetic deterioration under normal conditions
and use.
Wizard’s Optional Speed reducers carry a 1 year warranty and
Wood Grain finishes carry a 10 year warranty.
Wizard warrants the components shall be free of defects
in materials and workmanship. “Defects” are defined in this
warranty as imperfections that impact on the utility of the
retractable screen. Wrinkles in the mesh or puckering along its
edges in itself does not constitute a defect.
Defective components will be replaced free of charge for up to
one year from the date of installation. After one year, Wizard will
provide replacement components at no charge, but a service
installation charge will apply.
The Limited Warranty does not include components that
have been damaged by misuse, abuse, unauthorized repair
or modification of the screen; normal weathering, fading,
scratching, airborne or applied corrosive contaminants, acts of
God or other causes beyond the control of Wizard Screens
If a component is defective and you require assistance, please
contact your original point of purchase. Please retain your
invoice as proof of purchase. Proof of purchase is required for
any after sale service.
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