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Withings ScanWatch Series, Installation And Operating Instructions Manual

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Withings ScanWatch Series Installation And Operating Instructions Manual Download Page 94

EN - 94

ScanWatch

v1.0 | August, 2020

Updating the firmware version

We regularly offer new firmware versions so that you can benefit from the latest 

features we add to our products. When a new firmware version is available, the 

Health Mate app usually prompts you to install it through the 

Home 

screen.

Make sure you sync your ScanWatch

 

before updating the firmware 

version. Failing to do so will result in a loss of data.

However, you can check if updates are available and force their installation 

whenever you want. To do so, perform the following steps:
1.  In the Health Mate app, go to 

Devices 

>

 ScanWatch.

2.  Tap 

All settings

.

3.  Tap 

Check for updates

.

Summary of Contents for ScanWatch Series

Page 1: ...EN 1 ScanWatch v1 0 August 2020 ScanWatch Hybrid Smartwatch ECG Heart Rate Sensor and Oximeter Installation and Operating Instructions...

Page 2: ...the time 28 Using the side button of my watch 28 Wearing my watch 28 Customizing the settings of my watch 31 Changing the screens order 31 Enabling notifications 32 Activating the Do not disturb mode...

Page 3: ...G recordings with my doctor 62 Frequently asked questions about Atrial Fibrillation AFib 64 Important information regarding ECG recordings 65 Tracking my heart arrhythmia 67 What are the signs of Atri...

Page 4: ...the wristband 88 Calibrating the hands 89 Updating the firmware version 94 User guide copyright 96 Legal notice 96 Safety instructions 97 Use and storage 97 Water resistance 97 Service and maintenance...

Page 5: ...S device or an Android device with operational Bluetooth Low Energy and Wi Fi or 3G 4G is required to Set up your ScanWatch Retrieve data from your ScanWatch Interact with your ScanWatch Interact with...

Page 6: ...d watch ever offered to the public Developed with cardiologists and clinically validated this is the world s first hybrid smartwatch that can alert a user to a possible case of atrial fibrillation or...

Page 7: ...EN 7 ScanWatch v1 0 August 2020 Product description A Wristband B Display C Activity Dial D Heart rate and SpO2 sensor...

Page 8: ...ready installed on your device perform the following steps 1 Type go withings com in your device s web browser 2 Tap Download on the App Store or on the Play Store 3 Tap Get The installation process s...

Page 9: ...EN 9 ScanWatch v1 0 August 2020 3 Tap Watches 4 Tap ScanWatch 5 Tap Install...

Page 10: ...ould be displayed on the screen Tap Next 7 If your ScanWatch is not detected by the app look at the screen If the screen displays Setup tap I see SETUP in the Health Mate app The detection process wil...

Page 11: ...Select what you see on the screen of your ScanWatch and please follow the steps indicated on the screen of the Health Mate app 9 If you select An X appeared you will be asked to unpair your watch fro...

Page 12: ...he steps indicated on the screen of the Health Mate app 12 If you selected I have another problem you will be redirected to the Help Center 13 If your watch still cannot be found via Bluetooth tap Try...

Page 13: ...ddress password and then confirm your password Tap Next 19 Enter your first name surname last name and birthday Tap Next 20 Select your gender and enter your current height and weight Tap Create 21 Lo...

Page 14: ...st 2020 22 If you chose No set the hour hand to twelve by twisting the dial 23 Set the minute hand to twelve by twisting the dial 24 Set the activity dial to 100 by twisting the dial 25 ScanWatch disp...

Page 15: ...2020 26 Select on which arm you would like to wear your ScanWatch 27 Scroll to discover the different features of ScanWatch Get started with the tutorials now or later as you wish If you want to go b...

Page 16: ...29 The tutorials are available at all times in the Devices tab of the Health Mate app 30 Follow the Navigation tutorial to know how to use the side button of the watch 31 Follow the Electrocardiogram...

Page 17: ...ood 37 Follow the indications on the video to take your first ECG recording Navigate through the different screens by pressing and rotating the side button of the watch After pressing briefly the butt...

Page 18: ...2020 38 If an error occurred tap Try again 39 Tap Understood at the end of the recording 40 Tap Activate to discover the oxygen saturation feature SpO2 Tap Start 41 Tap Understood 42 Review the docum...

Page 19: ...Navigate through the different screens by pressing and rotating the side button of the watch After pressing briefly the button to start the SpO2 recording position your fingers on the metallic ring a...

Page 20: ...EN 20 ScanWatch v1 0 August 2020 46 Tap Activate to launch the Respiratory Scan tutorial Tap Start 47 Tap Next 48 Tap Next 49 Review the document and tap Accept Activate...

Page 21: ...ScanWatch v1 0 August 2020 50 Tap Set frequency 51 Select your Respiratory scan frequency It is recommended to set Automatic as Always On will reduce the battery life of your watch Tap Confirm 52 Tap...

Page 22: ...22 ScanWatch v1 0 August 2020 53 Tap Understood 54 Tap Got it 55 Tap Activate to launch the tutorial and then tap Start to discover the Atrial Fibrillation AFib or irregular heartbeat detection featu...

Page 23: ...EN 23 ScanWatch v1 0 August 2020 56 Tap Next 57 Tap Next 58 Tap Next...

Page 24: ...2020 59 Tap Next 60 Tap Accept Activate Note By activating this feature ScanWatch will be able to notify you when AFib and high low heart rate episodes will be detected 61 Tap Discover to launch the G...

Page 25: ...w location access for Health Mate app on your device Tap Done 66 If you do not enable location note that you won t be able to track your workouts and use the GPS tracking feature 67 Tap Discover to la...

Page 26: ...EN 26 ScanWatch v1 0 August 2020 69 Enable Health notifications and Applications 70 Tap Discover to launch the Activity Goals tutorial Tap Next 71 Select your Workout regularity and tap Confirm...

Page 27: ...EN 27 ScanWatch v1 0 August 2020 72 Select your Step goal and tap OK 73 Tap Validate 74 ScanWatch is now ready You are redirected to the Devices tab of the Health Mate app...

Page 28: ...this case as well syncing your ScanWatch with your device will be enough to update to the correct time Refer to Calibrating the hands on page 89 for more information Using the side button of my watch...

Page 29: ...EN 29 ScanWatch v1 0 August 2020...

Page 30: ...EN 30 ScanWatch v1 0 August 2020...

Page 31: ...of your ScanWatch or even remove some of them if you wish To do so perform the following steps 1 Open the Health Mate app 2 Go to Devices 3 Scroll to your ScanWatch 4 Tap Screens customization 5 Selec...

Page 32: ...the Back button to confirm Enabling notifications If you want to get notified on your ScanWatch when you have an incoming call a text message or when you receive an email and a calendar event you can...

Page 33: ...en select the apps from which you want to receive notifications on your ScanWatch Make sure that the Health Mate app is open in background on your phone and that notifications are enabled on your phon...

Page 34: ...is set to Never you won t be able to receive notifications from the app in the watch If When unlocked is selected the notifications will be received even if the phone has a black screen Check the lis...

Page 35: ...ch bar and select it 3 Under Special app access tap Notification access again 4 Enable Notification access for Health Mate Make sure that Do not disturb and or silent mode are not activated on your ph...

Page 36: ...to the Settings menu Press the button to select the Settings menu and scroll to the Do not disturb screen Press the button so that OFF is displayed on the screen The notifications have been deactivate...

Page 37: ...to the Quicklook The Quicklook feature can also be activated or deactivated in the Health Mate app To do so go on with the following steps Open your Health Mate app and tab Devices Tap All settings E...

Page 38: ...Auto brightness The display brightness of your ScanWatch will vary automatically depending on the outside light 6 If you don t want to select the Auto brightness mode move the slider to set manually...

Page 39: ...weight 1 Visual representation of the number of steps each bar corresponds to a 30 minute period 2 Number of steps during the day 3 Percentage of the daily step goal achieved 4 Estimated distance wal...

Page 40: ...y Volleyball Golf Yoga Dancing Boxing Skiing Snowboarding Rowing Zumba Baseball Handball Hockey Ice Hockey Climbing Ice Skating Equestrian You can choose to display 5 of these activities for quick acc...

Page 41: ...on being tracked while walking up a hill will Note 3 meters is equivalent to 1 floor Since atmospheric pressure is used to measure elevation when using stationary equipment such as a treadmill or a st...

Page 42: ...he 100 mark your watch vibrates and the cycle starts all over again from 0 to 100 To get even more details simply log in to the Health Mate app The app offers many graphs that allow you to easily see...

Page 43: ...ugust 2020 4 Tap and slide the daily step goal up or down to select the goal you want 5 Tap OK 6 Sync your ScanWatch by opening the Health Mate app and refreshing your Home screen by sliding your fing...

Page 44: ...ate most users our algorithm works best with breaststroke and crawl Also swim detection has been calibrated in 25 meters and 50 meter wide pools As such your swim data may not be accurate if you swim...

Page 45: ...e Health Mate app keeps your entire history allowing you to easily track how your sleep data evolves over time Important note We have chosen to disable the detection of naps to focus on an improved tr...

Page 46: ...asures will improve the overall sleep experience Editing my sleep data You have the possibility to edit the sleep data tracked by your ScanWatch in the Health Mate app To do so perform the following s...

Page 47: ...nsor to measure your heart rate and heart rhythm your breathing rate and respiratory effort and your oxygen saturation SpO2 continuously It also uses an accelerometer to monitor your actigraphy rest a...

Page 48: ...an cannot be performed or completed another one will be automatically scheduled for the next week You will be reminded of the process with a notification Understanding my results ScanWatch provides th...

Page 49: ...EN 49 ScanWatch v1 0 August 2020 ScanWatch is not intended to diagnose apneic episodes or assist with a diagnosis Please seek medical advice if you need a personal sleep apnea diagnosis...

Page 50: ...Place ScanWatch close enough to your mobile device 5 Tap and slide the wake up time up or down to select the alarm time 6 If necessary select a Smart Wake up time when setting an alarm Your watch will...

Page 51: ...atch close enough to your mobile device 5 Tap the Alarm toggle to disable the alarm 6 Tap the back arrow at the top left of the screen Your alarm is disabled Snooze feature When your ScanWatch vibrate...

Page 52: ...d by your ScanWatch make sure the wristband is tight enough while still remaining comfortable It should also be worn about a centimeter or half an inch away from your wrist bone Note that you can posi...

Page 53: ...eadings based on your activity the time between these measurements will vary How does ScanWatch measure your heart rate The optical heart sensor in ScanWatch uses what is known as photoplethysmography...

Page 54: ...otification may indicate the presence of an irregular heart rhythm other than AFib Viewing my heart rate data You can see your latest heart rate measurement directly from your ScanWatch To do so simpl...

Page 55: ...nWatch v1 0 August 2020 Note If you launched the continuous heart rate mode open the Health Mate app and tap directly on the activity for which you activated this mode to view your continuous heart ra...

Page 56: ...early stage AFib is often underdiagnosed because explicit atrial fibrillation episodes don t necessarily occur during doctor s visits When a user feels symptoms such as palpitations he can place his...

Page 57: ...rial fibrillation low heart rate or high heart rate As a medical device ScanWatch will not be cleared to detect or communicate any other results rhythms or arrhythmias However the watch records a sing...

Page 58: ...e seated or to place your arm on your leg and try not to contract your arm and hand muscles ScanWatch vibrates twice when the ECG recording is completed Important When recording your ECG the watch wil...

Page 59: ...ECG signal in real time in the Health Mate app If you don t have your phone with you you can still record an ECG on the go via a simple gesture on the watch Your results will appear on the watch s dis...

Page 60: ...heartbeat on the ECG graph will show the time the electric wave takes to move through your heart There are 3 distinct patterns First wave The P wave The graph shows a first electric wave as electricit...

Page 61: ...a uniform pattern Atrial Fibrillation Atrial fibrillation occurs when the two upper chambers of the heart move chaotically instead of pumping regularly The P wave on the ECG disappears and is replace...

Page 62: ...r types of arrhythmias This recording cannot be classified as normal rhythm or atrial fibrillation If you receive an undefined result due to a poor recording you might try to re record your ECG Refer...

Page 63: ...3 Tap Share this measurement as a PDF 4 Tap the icon at the top right of the screen 5 Select how you want to send your invitation Several options are available such as message and email You can also...

Page 64: ...s the electrocardiogram Recent recommendations encourage early detection of AFib via an ECG Several studies report an interest in systematically screening at risk populations by performing an ECG Unti...

Page 65: ...romagnetic fields e g electromagnetic anti theft systems metal detectors Do not take recordings during a medical procedure e g magnetic resonance imaging diathermy lithotripsy cautery and extremal def...

Page 66: ...20 Withings does not guarantee that you are not experiencing arrhythmia or other health conditions when ScanWatch labels an ECG as Normal Sinus Rhythm You should notify your physician if you detect po...

Page 67: ...ib when recording an ECG but it can also check for signs of AFib throughout the day and night ScanWatch uses a sensor called PPG photoplethysmography that emits green light and measures its reflection...

Page 68: ...eive such a notification If the result is confirmed you should contact your doctor Recording an ECG could help confirm this alert but as AFib is known to be an intermittent condition results could dif...

Page 69: ...their red color Once oxygen is in our organs it acts as the fuel that allows our cells to work How is it measured SpO2 can be measured by pulse oximetry an indirect non invasive method meaning it doe...

Page 70: ...nd tightening etc We suggest you check for best practices and train to improve your gesture Below 90 Low The value can be a possible sign of hypoxemia The results can vary based on a number of factors...

Page 71: ...ng with it 3 Wearing the watch closer to the elbow can help you to obtain a better fit How to perform an accurate SpO2 measurement 1 Make sure to wear the watch at least 3 to 4 minutes before the meas...

Page 72: ...may degrade the performance of reflectance pulse oximetry and heart rhythm analysis via photoplethysmography include Bright sunlight Presence of strong electromagnetic fields Failure to apply the devi...

Page 73: ...ights to indicate potential signs of sleep apnea By embedding this new feature ScanWatch gives access to new preventive health information And thanks to its self assessment contents articles on breath...

Page 74: ...thing disturbances through SpO2 and the technology used in Withings Sleep for sleep apnea Which technology is more accurate These two products use two different techniques Withings Sleep uses respirat...

Page 75: ...e Our Fitness Level assessment is calculated on the basis of several factors The most important ones include heart rate age sex and weight and they are combined with the GPS data tracked by the ScanWa...

Page 76: ...How can I improve my Fitness Level There are a few things you can do to improve your score but before you attempt it know that these changes can take time Improving Fitness Level with more exercise I...

Page 77: ...o stop or to pause the workout mode press and hold the side button of the watch until it vibrates When you run there is no need to manually activate workout mode ScanWatch will automatically detect th...

Page 78: ...y and are ready to start your workout Important It is also possible to pause your workout during a session To do so give the side button a long press until the pause mode is displayed When stopping yo...

Page 79: ...erview in the Health Mate app showing the workout intensity and the time spent in heart rate zones as well as your burned calories Will the watch still recognize workouts automatically ScanWatch will...

Page 80: ...1 0 August 2020 If you forgot to launch a workout before your session ScanWatch will detect your movements and add an unknown workout to the Health Mate app You can then change the type of workout in...

Page 81: ...canWatch offers GPS tracking for all distance based outdoor activities such as walking running biking and canoeing Notes ScanWatch needs to be connected via Bluetooth GPS tracking requires you to enab...

Page 82: ...te and pace for automatically tracked workouts such as running even when Health Mate is not launched ScanWatch and the Health Mate app access your location data when a distance based outdoor workout i...

Page 83: ...urs have passed since the last sync took place You change time zones or when daylight savings start You can also sync your data manually All you have to do to sync your data is open the Health Mate ap...

Page 84: ...ve any of the data that was synced from the Health Mate app All data that wasn t synced before resetting your ScanWatch will be lost permanently To dissociate your ScanWatch perform the following step...

Page 85: ...s display 4 When on this menu press the watch button until the screen shows Factory Reset 5 While the watch shows Factory Reset press and hold the watch button for one second and you will see Reset in...

Page 86: ...ith it on Cleaning my wristband Leather wristbands Wipe down the band with a lint free cloth You can lightly dampen the cloth with water Leather wristbands are not water resistant Leather wristbands s...

Page 87: ...n damage your wristband Important notes The wristband s color tends to fade over time Your wristband should be cleaned regularly Moisturizers soaps and sweat residues can cause skin irritations In cas...

Page 88: ...attached The 38 mm model requires wristbands that are 18 mm wide while the 42 mm model requires wristbands that are 20 mm wide Notes The 38 mm model fits wrists from 146 mm 5 7 up to 211 mm 8 3 The 4...

Page 89: ...anWatch 7 Repeat the previous steps for the other side Calibrating the hands If you ever feel that the time displayed on your ScanWatch is incorrect you may need to recalibrate the hands To do so perf...

Page 90: ...EN 90 ScanWatch v1 0 August 2020 4 An automatic initialization of the watch hands occurs 5 Tap Yes if the hands are well initialized Your watch displays the right time...

Page 91: ...EN 91 ScanWatch v1 0 August 2020 6 Tap No if the hands are not well initialized 7 Tap Next...

Page 92: ...EN 92 ScanWatch v1 0 August 2020 8 Set the minute hand to noon by moving the dial and tap Next 9 Set the hour hand to noon by moving the dial and tap Next...

Page 93: ...v1 0 August 2020 10 Set the motion hand to 0 by moving the dial and tap Done 11 Tap Done 12 Tap Done Your ScanWatch is now properly calibrated and the hands move to their correct position to display t...

Page 94: ...he Health Mate app usually prompts you to install it through the Home screen Make sure you sync your ScanWatch before updating the firmware version Failing to do so will result in a loss of data Howev...

Page 95: ...to your mobile device If your watch is not up to date the Health Mate app will prompt you to install a new firmware version 5 Wait until the update is complete 6 Tap Done Note You can check which firm...

Page 96: ...used to diagnose or treat any medical condition Personal data Make sure you have read our privacy policy which you can find on our website Make sure your Withings account password is secure enough to...

Page 97: ...ebris does not come into contact with the watch button as it may cause the button to stick or become difficult to press or rotate If this occurs rinse the watch in warm water for approximately 20 seco...

Page 98: ...aging of the materials may affect the waterproofness of the watch Water resistance cannot be permanently guaranteed Service and maintenance Do not attempt to repair or modify your ScanWatch yourself...

Page 99: ...Models Watch thickness 13 2mm 38mm Model 13 7mm 42mm Model Weight 58g 38mm Model 83g 42mm Model Water resistant up to 50 m 5 ATM Metrics and features Proactive Atrial Fibrillation detection On demand...

Page 100: ...nable Bluetooth connection with location settings to enjoy GPS tracking functionnality Compatible devices iPhone 5s and higher iPod Touch 6th Gen and higher iPad 5th Gen and higher iPad Mini 5th Gen a...

Page 101: ...2020 Document release overview Release date Versions Modifications August 2020 v1 0 First release The screenshots in this manual are used for explanatory purposes Your actual screens may differ from t...

Page 102: ...band deteriorated glass case or peeling of the watch case plating Any damage to the watch and its parts resulting from abnormal or abusive use negligence or lack of care or accidental damage such as d...

Page 103: ...netic anti theft systems metal detectors DO NOT take recordings during a medical procedure e g magnetic resonance imaging diathermy lithotripsy cautery and external defibrillation procedures DO NOT ta...

Page 104: ...surface damage or corrosion and check for any other form of damage Any serious incident that has occurred in relation to the device should be reported to the manufacturer and the competent authority...

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