Wiseup WIFI37, User Manual

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WIFI37
User Guide
I. Product Overview
1. Red Indicator Light
2. Blue Indicator Light
3. LED Lights
4. Camera Lens
5. Micro SD Card Slot
6. Reset Button
II. What’s in the Box
-1× WIFI Bulb Camera
-1× 20cm E27 Blub Extension Adapter
-1× Card Reader
-1× 8GB Micro SD Card (fitted into the Micro SD card slot already)
III. Before You Start
3.1. Please make sure the Micro SD card has been formatted already and is securely fitted
into the camera’s SD card slot, or it will not work. We recommend you use a SDHC Class
10 Micro SD card. 3.2. Screw the bulb camera into a standard E27 light socket and switch
it on. Wait about 3 minutes, and you will see the red indicator light keep flashing while the
blue one will stay illuminated, meaning the camera’s WIFI signal is ready.
3.3. For Android, iPhone and iPad users, please scan the QR code to download the
“
BVCAM
” APP.
IV. Network Setup
4.1. Option One: Quick Configuration Using a Micro SD Card
4.1.1. Format the Micro SD card on your PC computer. Then create a file named “wifi.txt”
in the Micro SD card. Open it and input your WIFI network SSID and password as follows:
4.1.2. Wait about 15-30 seconds. When the WIFI configuration is complete, please
connect your mobile device to another WIFI network, or turn off your WIFI function and use
your mobile network instead.
4.1.3. Launch the “
BVCAM ” APP, tap “ + ”, “ Add the new online Device ”, then input the
camera’s UID, which is a combination of numbers and letters specific to your camera and
type in the default password “
8888 ”. Or you can scan the QR code that sticks on the body
of the bulb camera. At last, click “ OK ” to add the camera. If the camera shows online, it
means you can view live or record video remotely as long as you have access to the
Internet.
4.2. Option Two: Through “ BVCAM ” APP
LAN (P2P) Mode Setup
4.2.1. Go to the WIFI or WLAN Setting page on your phone or mobile device, connect to
the camera’s WIFI signal named “
YM***** ”. Wait for the WIFI to be connected and your
phone status bar will appear WIFI symbol as below:
[Note]:
If the camera’s WIFI signal cannot be found after a long time, please check whether the
direct power is workable or reset the camera (See VIII).
4.2.2. Run the “ BVCAM ” APP.
4.2.3. Add the camera to the “ BVCAM ” APP as below:
For Android: Tap +> Tap Add the new online Device> Search for the camera > Tap the
camera icon > Tap OK or √.
For IOS: Tap +> Tap Add new online Camera> Search for the camera > Tap the camera
icon > Tap OK.
4.2.4. If the camera shows “ Online ” on the “ Live video ” page, it means the camera’s P2P
(LAN) setup is successful. You can check or record video in P2P (LAN) mode.
[Note]:
1). If the camera shows “ Offline ”, this is normal. Exit the APP and open it again. Wait a minute and the
camera will be “ online ”.
2). In this P2P (LAN) mode, you can only view video locally, within 15 meters (49 feet) open range.
4.2.5. On the live video screen, you can gently put your index finger and thumb on the
screen then slide in and outward directions on a specific area to zoom in and out.
Remote View Setup (WAN Mode)
>> Before remote view setup, please make sure that the camera is successfully added to
the APP and it's online in P2P (LAN) mode.
4.2.6. Launch the “ BVCAM ” APP.
4.2.7. Set up remote view function as below:
Step 1: Tap the setting icon on the “
Live video ” page then choose " Advance Config " or “ Device
Settings ”.
Step 2: Go to “ WIFI Config ” page, and select a desired WIFI hotspot to enroll the camera in.
Step 3: Tap “ OK ” to complete the remote view setup and the camera will reboot automatically.
How to check if remote view function works?
1. Exit the “ BVCAM ” APP.
2. Back to the WIFI or WLAN setting page on your phone or mobile device, exit your phone
or mobile device from the current WIFI network, enroll your phone or mobile device in
another WIFI hotspot, or you can turn off the WIFI or WLAN function, enable your mobile
network data instead.
3. Launch the “ BVCAM ” APP again. If the camera shows “ Online ” on the “ Live video ” page,
it means the remote view setup is successful and the camera has entered into WAN mode.
Both blue and red indicator lights will stay illuminated. You can go ahead to view live video or
record video remotely.
[Note]:
If the camera shows “ Device Offline ”, that means the remote view setup failed and you
need to reset the camera (See VIII) and set up all over again.
V. Motion Detection Recording Setup
>> Please make sure that the camera is added to the APP in LAN or WAN mode before
you start.
5.1. Launch the “ BVCAM ” APP.
5.2. Set up motion detection photograph as below:
Step1: Tap the setting icon on the “
Live video ” page then choose " Advance Config " or “ Device
Settings ”.
Step 2: Go to “ Alarm Config ” page, there, you can set a desired alarm sensitivity level, alarm
schedule, and alarm interval time. Enabling the “ Warning Tone ”, “Push Notification” and
“ On-screen Display ” is also available.
Step 3: Tap “ OK ” to complete the setting.
Step 4: When motion is detected, the camera will push a warning message to your phone and
will take a screenshot of the live video page automatically. You can go back to the “
Live video ”
page and tap “ Alarm ” at the bottom of the screen to check out the photos.
5.3. Set up SD card video recording based on motion detection
Step 1: Tap the setting icon on the “
Live video ” page then choose "Advance Config " or
“ Device Settings ”.
Step 2: Go to “ SDCard Record Config ” page and choose “ On alarm ”, then set resolution and
file length. Enabling “ Record sound ” and “ Loop recording ” is also available.
Step 3: Tap “ OK ” to complete the Motion Detection Video Recording setting.
Step 4: When motion is detected, the camera will push an alarm message to your phone
or mobile device and record a video to the Micro SD card automatically. You can go back
to the “
Live video ” page, tap “ Record ” at the bottom of the screen and then tap "Remote
SD Card" or to check out the video files.
[Note]:
1). Video Resolution: 1920x1080P, 640x480, 320x240 Video Format: AVI
2). If for any reason, the video files cannot be saved to the Micro SD card, you can format the SD
card by tapping “ Format ”.
VI. Recording Video to Smartphone or Tablet PC
>> Please make sure that the camera is added to the APP in LAN or WAN before you start.
6.1. Launch the “
BVCAM
” APP. Tap the camera icon to get into the live video screen.
6.2. Tap the video recording button and audio button to start or stop recording
video.
For Android users, the video files will be saved on your mobile device's flash memory. For
IOS users, the video files will be only saved in the APP “
BVCAM
”.
6.3. Go back to the “ Live video ” page, tap “ Record ” at the bottom of the screen and then
tap " Local " or to check out the video files.
[Note]:
Video Resolution: 1280x720P, 640x480, 320x240 Video Format: ASF
VII. Recording Video to the Local Micro SD Card
>> Please make sure that the camera is added to the APP in LAN or WAN mode before
you start.
7.1. Launch the “ BVCAM ”APP.
7.2. Tap the setting icon on the “ Live video ” page then select " Advance Config " or “ Device
Settings ”.
7.3. Go to “ SD Card Record Config ” page, then set a desired recording mode and file length.
Enabling “ Record sound ” and “ Loop recording ” is also available.
7.4. Tap “ OK ” to complete the SD card recording setting and the camera will record video
to the Micro SD card.
7.5. The video files will be saved to the Micro SD card of this camera. You can check out
the video files by following chapter 5.3.
[Note]:
When the camera shows “ online ” in LAN or WAN mode, every time you insert the Micro SD
card, the camera will record video to the SD card automatically.
VIII. Resetting
If for any reason the camera stops working or isn’t working properly, you can reset the
camera to restore it back to normal operation.
Operation: When the camera is powered on, press and hold the Reset Button for 3 seconds
until both red and blue indicator lights turn off. The camera will reboot automatically with default
settings in 3 minutes.
IX. Renaming Camera & Changing Password
>> Please confirm that the camera is added to the APP, and it is online in P2P (LAN) mode
before you start.
9.1. Launch the “
BVCAM
” APP.
9.2. Change the camera name as below:
Step1: Tap the setting icon on the “
Live video
” page then choose “
Modify Device
” or “
Device
Settings
” in the popup window.
Step 2: Clear the default name and type in your desirable name like home, office, bedroom,
etc.
Step 3: Tap “
OK
” or “
√
” to confirm the change.
9.3. Change the password as below:
OPTION 1
Step 1: Tap the camera icon on the “ Live video ” page, and tap “ Change ” in the popup
window.
Step 2: Enter the new password and confirm it, then tap “
OK ” to save the change.
OPTION 2
Step 1: Tap the settings icon on the “ Live video ” page, tap " Advance Config " or “ Device
Settings ”, then go to " Change P2P access password " or “ Change password ” page.
Step 2: Enter the default password “ 8888 ” at first, then enter a new password and confirm
it, tap “ OK ” to save the change.
Frequently Asked Questions
Q1: Why can’t I find the camera’s WIFI signal on my smartphone or tablet PC?
A1: There are 3 solutions to this question:
1. Reset the camera (See VIII).
2. Keep your phone or mobile device within the camera’s WIFI hotspot range, refreshing
the WIFI signal page. It may take up to 1 minute for the hotspot to become recognizable
on your phone or mobile device's WIFI setting page.
3. Shut off your phone or mobile device’s WIFI function for a while, then turn it on to search
again.
Q2: The camera does not record any video to the Micro SD card?
A2: Please power off the camera, take out the Micro SD card and format it, then insert it to
the SD card slot and power on the camera again.
Q3: Why does the WAN mode setup fail?
A3: Please make sure your network is in a good condition. Plus, the WIFI network the
camera is configured with can’t be the same with one you connect your phone to.
Q4: What can I do if I forget the password?
A4: Please reset the camera. (See VIII)
Q5: The APP cannot find the camera’s UID after choosing “Search (LAN)”?
A5: Ensure your phone or mobile device is still connecting to the camera’s WIFI signal.
Ensure your camera is powered by the workable outlet power supply.
Q6: Why live video screen shows up black and a searching circle spins in center but
nothing ever displays?
A6: a. If your camera is connected to a slow WIFI network, wait 10-30 seconds for live
video to re-appear.
b. On the live video page, please select a lower resolution to play.
Q7: Live video is not smooth and clear?
A7: Select suitable resolution according to the real time network environment.
Q8: How to turn on the LED lights?
A8: When the LAN or WAN mode is set up successfully, you can tap the camera icon once,
enter into live video screen and turn on the LEDs. The light power is 5 watt.
Q9: How many mobile devices can connect to the camera at the same time?
A9: No limit.
Q10: There is only 1 user, but the camera shows 2 or more users?
A10: a. If you login in very often, the last login record is still in. If you check it every 2-5
minutes, the camera will show surely the exact numbers of users;
b. For your safety and privacy, please change camera's password for the fi¬rst time use.
Q11: How many cameras are supported on the mobile application?
A11: No limit.
Q12: Is there any PC client software I can use on my computer?
A12: Please click the PC client software download link and download the zip file on your PC:
http://www.wiseupshop.com/download?name=WIFI36&+++++++
Q13: The camera is not holding my WIFI settings and continues to show that the camera
is offline?
A13: Make sure the camera is inside the range of good WIFI signal. Or check if the power
socket works well or there is a power cut.
Q14: Will the camera still work if the power goes out?
A14: No, it will not work until the power is restored and the Internet access is available.
Q15: How to add the camera to more devices?
A15: Make sure that camera is in WAN mode already. Then launch the “ BVCAM ” APP on
your other Android phones or tablet PCs, tap “ + ” icon, input the camera UID (a unique
combination of numbers and letters specific to your camera) or the QR code that sticks on
the body of the blub camera. Finally, tap “
OK ” to add the camera to the APP.
Q16: How can I read the files in the Micro SD Card?
A16: a. Remove the SD card from the camera, then use a card reader to read it on your
PC. Make sure the camera is powered off before removing the Micro SD card.
b. You can go back to the “
Live video ” page, tap “ Record ” at the bottom of the screen and
then tap " Remote SD Card " or to check out the video files.
Q17: What media player software should I use to play back the video files on my
computer?
A17: Click the link: http://www.videolan.org/vlc/index.html to download and install VLC
player to play back video files on your PC or Mac computer.