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OVER

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IMPORTANT SAFETY INSTRUCTIONS

1. 

Read these instructions.

2. 

Keep these instructions.

3. 

Heed all warnings.

4. 

Follow all instructions.

5. 

Do not use this apparatus near water.

6. 

Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth. 
(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents 
as they may deform or cause damage to the product.)

7. 

Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

8. 

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including 
amplifiers) that produce heat.

9. 

Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades 
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide 
blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult 
an electrician for replacement of the obsolete outlet.

10. 

Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and 
the point where they exit from the apparatus.

11. 

Only use attachments/ accessories specified by the manufacturer.

12. 

Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, 
or sold with the apparatus. When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.

13. 

Unplug this apparatus during lighting storms or when unused for long periods of time.

14. 

Refer all servicing to qualified service personnel. Servicing is required when the apparatus 
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has 
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, 
does not operate normally, or has been dropped. 

15. 

This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated 
from 12 Vdc, 1.2A or PoE(53V), 0.33A.

16. 

This product is intended to be supplied by isolation power.

17. 

If you use excessive force when installing the product, the camera may be damaged and malfunction. 
If you forcibly install the product using non-compliant tools, the product may be damaged.

18. 

Do not install the product in a place where chemical substances or oil mist exists or may be generated. As 
edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or 
near the kitchen table. 
This may cause damage to the product.

19. 

When installing the product, be careful not to allow the surface of the product to be stained with chemical 
substance. 
Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.

20. 

If you install/disassemble the product in a manner that has not been recommended, the production functions/
performance may not be guaranteed. 
Install the product by referring to “Installation & connection” in the user manual.

21. 

Installing or using the product in water can cause serious damage to the product.

22. 

This device has been verified using STP cable. The use of appropriate GND grounding and STP cable 
is recommended to effectively protect your product and property from transient voltage, thunderstroke, 
communication interruption.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT 

TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE 

VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, 

such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance 

with the installation instructions.

CAUTION

CAUTION

RISK OF ELECTRIC SHOCK. 

DO NOT OPEN

CAUTION

 : TO REDUCE THE RISK OF ELECTRIC SHOCK. 

DO NOT REMOVE COVER (OR BACK). 

NO USER SERVICEABLE PARTS INSIDE. 

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is 

intended to alert the user to the presence of “dangerous voltage” within the 

product’s enclosure that may be of sufficient magnitude to constitute a risk of 

electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to 

the presence of important operating and maintenance (servicing) instructions in 

the literature accompanying the product. 

overview

Summary of Contents for TNM-3620TDY

Page 1: ...THERMAL NETWORK CAMERA User Manual TNM 3620TDY ...

Page 2: ...rectness of the contents in this document but no formal guarantee shall be provided Use of this document and the subsequent results shall be entirely on the user s own responsibility Hanwha Techwin reserves the right to change the contents of this document without prior notice Designandspecificationsaresubjecttochangewithoutpriornotice TheinitialadministratorIDis admin andthepasswordshouldbesetwhe...

Page 3: ... the product the camera may be damaged and malfunction If you forcibly install the product using non compliant tools the product may be damaged 18 Do not install the product in a place where chemical substances or oil mist exists or may be generated As edible oils such as soybean oil may damage or warp the product do not install the product in the kitchen or near the kitchen table This may cause d...

Page 4: ...e mode faces could be misdetected depending on the surrounding environment The ITE is to be connected only to PoE networks without routing to the outside plant The wired LAN hub providing power over the Ethernet PoE in accordance with IEEE 802 3 at shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950 1 or PS2 as defined in UL62368 1 Unit is intended...

Page 5: ...13 13 Connecting the Camera Directly to Local Area Network 13 Connecting the Camera Directly to a DHCP Based DSL Cable Modem 14 Using Device Manager 14 Searching Camera Automatically 14 Configuring IP Address 15 Registering Camera Manually 15 Configuring IP Automatically 16 Port Range Forward Port Mapping Setup 17 Connecting to the Camera from a Shared Local PC 17 Connecting to the Camera from a R...

Page 6: ... Transcend Product Type High endurance The compatibility varies depending on the card manufacturers and types RECOMMENDED NAS SPECIFICATIONS Recommended capacity 200GB or higher is recommended For this camera you are recommended to use a NAS with the following manufacturer s specs Recommended products QNAP NAS Synology NAS WHAT S INCLUDED Please check if your camera and accessories are all include...

Page 7: ... for power and network connection d Power port DC 12V Used to plug the power cable e MICRO USB port Port to connect the WiFi dongle You can check the installation video through the applications installed in the smartphone Refer to Connect to WiFi dongle on page 9 Wifi dongle and OTG adapter are sold separately f Reset Button The button restores all camera settings to the factory default Press and ...

Page 8: ...reverse direction It might damage your Micro SD card and your product When it rains or the humidity is high insertion or ejection of a Micro SD card is not recommended When installing removing the Micro SD card make sure you put the product body on a flat ground before working on it in order to prevent accidents due to loss or drop of any parts Removing a Micro SD card Gently press down on the exp...

Page 9: ...dongle manufacturer Manufacturer Model NETIS WF2123 n300 EDIMAX EW 7811Un IP Time N100mini TP LINK TL WN823N V1 ASUS USB N13 ASUS USB N10 NANO NETGEAR WNA3100M IODATA WN G150UMW CONNECTING WITH OTHER DEVICE Grounding cable Wi Fi dongle Monitor for installation Power PoE Router J J The Test Monitor Out port of the product is provided for easier installation and is not recommended for monitoring pur...

Page 10: ...r port of the camera J J If the power sources for PoE and DC 12 V are simultaneously turned on the device power will be supplied by both of PoE and DC 12 V You can also use a router featuring PoE to supply power to the camera It is advisable to use only one power source from PoE and DC 12 V Be careful not to reverse the polarity when you connect the power cable When the power is initially turned o...

Page 11: ...ort of the camera with the microphone or LINE OUT port of the amplifier where the microphone is connected 2 Connect the SPEAKER port of the camera with the speaker or LINE IN port of the amplifier where the speaker is connected 3 Check the specifications for audio input Audio Codec Audio In G 711 PCM Bit Rate 64kbps Sampling Frequency 8kHz G 726 ADPCM Bit Rate 16Kbps 24Kbps 32Kbps 40Kbps Sampling ...

Page 12: ... using the open collector method it may cause malfunction Refer to the Alarm Out Wiring Diagram when connecting devices such as a warning lamp or a siren To connect the external sensor Connect one signal line of a 2 wire sensor to the ALARM IN port and connect the other wire to the GND port Alarm In Wiring Diagram Alarm Out Wiring Diagram Sensor GND RESISTOR ALARM IN 5mA SINK RESISTOR RESISTOR VCC...

Page 13: ...00 To change the IP address use the Device Manager For further details on Device Manager use refer to Using Device Manager Page 14 CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL CABLE MODEM 1 Connect the user PC directly with the network camera 2 Run the Device Manager and change the IP address of the camera so that you can use the web browser on your desktop to connect to the camera 3 Use the...

Page 14: ... administrator HTTP Port Used to access the camera using the Internet browser The default value is 80 RTSP Port Used to control real time streaming The default value is 554 If using a Broadband Router IP Address Enter an address falling in the IP range provided by the Broadband Router ex 192 168 1 2 254 192 168 0 2 254 192 168 XXX 2 254 Subnet Mask The Subnet Mask of the Broadband Router will be t...

Page 15: ...ISTERING CAMERA MANUALLY If the camera cannot be found using search function the camera can be registered remotely by manually inserting IP information if the camera is connected to external network 1 Click Add Devices Manually Add Device at the main page of the device manager 2 Insert the range of IP address that you search 3 Select the Model Name of the camera that you register and insert HTTP p...

Page 16: ...ing setting is an example of setting a CISCO IP router The settings may differ depending on the connected Broadband Router model For more information refer to the user manual of the applicable router Setting up Port Range Forward for several network cameras You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page A user can change each port using the ...

Page 17: ...NTERNET On a remote computer that is in the Broadband Router s network cluster users can access cameras within a Broadband Router s network by using the camera s DDNS URL 1 Before you can access a camera in the Broadband Router network you should have set the port range forward for the Broadband Router 2 From the remote PC launch the Internet browser and type the DDNS URL address of the camera or ...

Page 18: ...ng system to support the UPnP protocol 2 Click the camera name for search In the Windows operating system click the camera name searched from the network menu The login window is displayed Connecting via Bonjour 1 Run the client or operating system to support the Bonjour protocol 2 Click the camera name for search In the Mac operating system click the camera name searched from the Bonjour tab of S...

Page 19: ... by using a memo pad or memorizing it LOGIN Whenever you access the camera the login window appears Enter the User ID and password to access the camera 1 Enter admin in the User name input box The administrator ID admin is fixed and can not be changed 2 Enter the password in the Password input field 3 Click Sign in If you log in successfully you can see the Live Viewer screen J J When you access t...

Page 20: ...s event had occurred Verify the settings in the following sequence A Check Data Time settings B The Motion detection should be set to Enable C Check if the E mail option of Event setup menu is checked to use No signal is found at the Alarm Output port even when an intelligent video analysis event is generated Check alarm output port settings Cannot record into the Micro SD card Check if the Micro ...

Page 21: ...erms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal Hanwha Techwin cares for the environment at all product manufacturing stages and is taking measures to provide customers with more environmentally friendly products The Eco mark represents Hanwha Techwin s devotion to creating environmentally friend...

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