WR-1004MLD Outdoor Optical Node Operation and Maintenance Manual
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11. After-sales Service Description
1.
We promise: Free warranty for thirteen months (Leave factory time on product qualification
certificate as the start date). The extended warranty term based on the supply agreement.
We responsible for lifetime maintenance. If the equipment fault is resulted from the users’
improperly operation or unavoidable environment reasons, we will responsible maintenance
but ask suitable material cost.
2.
When the equipment breaks down, immediately contact local distributor or directly call our
technical support hotline 86-0571-82576002, 18967160936.
3.
The site maintenance of the fault equipment must be operated by professional technicians to
avoid worse damage.
Special notice:
If the equipment has been maintained by users, we will not responsible free
maintenance. We will ask suitable maintenance cost and material cost.
Hangzhou Prevail Optoelectronic Equipment Co.,LTD.
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