Winmate GC Series User Manual Download Page 1

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Please read these instructions carefully before using this product, and save this manual for future use.

15”/ 19”/ 21.5”/ 23.8”

G-WIN Panel PC

Intel® Pentium® N4200 (2M Cache, up to 2.5 GHz)

GC Series

Model No.

R15IP3S-GCC3

R19IP3S-GCM1

W22IP3S-GCA3

W24IP3S-GCA2

User Manual

Document Version 1.0

Document Part No. 915211101067

Summary of Contents for GC Series

Page 1: ...this product and save this manual for future use 15 19 21 5 23 8 G WIN Panel PC Intel Pentium N4200 2M Cache up to 2 5 GHz GC Series Model No R15IP3S GCC3 R19IP3S GCM1 W22IP3S GCA3 W24IP3S GCA2 User Manual Document Version 1 0 Document Part No 915211101067 ...

Page 2: ...Operating System 23 4 2 Multi Touch 23 4 3 How to Enable Watchdog 24 4 4 Serial Port Setting 25 Chapter 5 BIOS Setup 26 5 1 When and How to Use BIOS Setup 27 5 2 BIOS Functions 28 Chapter 6 Driver Installation 55 6 1 Installing Chipset Driver 56 6 2 Installing Graphics Driver 58 6 3 Installing Intel Sideband Fabric Device Intel MBI Driver 59 6 4 Installing Intel Trusted Engine Interface Intel TXE ...

Page 3: ...ic Compatibility Directive 2014 30 EU EN55024 2010 A1 2015 o IEC61000 4 2 2009 o IEC61000 4 3 2006 A1 2007 A2 2010 o IEC61000 4 4 2012 o IEC61000 4 5 2014 o IEC61000 4 6 2014 o IEC61000 4 8 2010 o IEC61000 4 11 2004 EN55032 2012 AC 2013 EN61000 3 2 2014 EN61000 3 3 2013 Low Voltage Directive 2014 35 EU EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 This equipment is in conformity with the requi...

Page 4: ...mber For example the serial number 1W16Axxxxxxxx means October of year 2016 Customer Service We provide a service guide for any problem by the following steps First visit the website of our distributor to find the update information about the product Second contact with your distributor sales representative or our customer service center for technical support if you need additional assistance You ...

Page 5: ...re very sensitive to static electric charges As a safety precaution use a grounding wrist strap at all times Place all electronic components in a static dissipative surface or static shielded bag when they are not in the chassis Toujours verifier votre mise à la terre afin d éliminer toute charge statique avant de toucher la carte CPU Les équipements électroniques moderns sont très sensibles aux d...

Page 6: ...ific user needs and includes G WIN GC Series Panel PC User Manual contains detailed description on how to use the panel PC its components and features G WIN GC Series Panel PC Quick Start Guide describes how to get the panel PC up and running Note Some pictures in this guide are samples and can differ from actual product Document Revision History Version Date Note 1 0 5 May 2020 Initial document r...

Page 7: ... Introduction This chapter gives you product overview describes features and hardware specification You will find all accessories that come with the panel PC in the packing list Mechanical dimensions and drawings included in this chapter ...

Page 8: ... Series Panel PC features 15 19 21 5 23 8 PCAP touchscreen Intel Pentium Processor N4200 2M Cache up to 2 5 GHz Front IP65 for protection against water and dust A true flat easy to clean front surface with edge to edge design Plenty of I O 1 x RS 232 422 485 2 x USB 3 0 1 x RJ 45 10 100 1000 Mbps 1 x RJ 45 1 3 Package Content Carefully remove the box and unpack your device Please check if all the ...

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Page 10: ...iew 15 R15IP3S GCC3 Unit mm Dimensions 363 40 x 277 86 x 44 50 19 R19IP3S GCM1 Unit mm Dimensions 445 x 370 x 51 Description Description RJ 45 LAN RJ 45 LAN USB 3 0 x 2 1 Watt Speaker x 2 RS232 422 485 Power on Button 12V DC Terminal Block Power Reset Button ...

Page 11: ... GCA2 Unit mm Dimensions 588 x 358 x 55 Description Description RJ 45 LAN RJ 45 LAN USB 3 0 x 2 Power on Button RS232 422 485 Power Reset Button 12V DC Terminal Block Description Description RJ 45 LAN RJ 45 LAN USB 3 0 x 2 Power on Button RS232 422 485 Power Reset Button 12V DC Terminal Block ...

Page 12: ...con Button Description Reset Press to reset the system Power On Off Press to power on or power off the device LED Indicators LED Type Status Description On Power is on Off Power is off Blinking Storage activity Data is being read or written Off System is idle Description Description RJ 45 LAN RJ 45 LAN USB 3 0 x 2 Power on Button RS232 422 485 Power Reset Button 12V DC Terminal Block ...

Page 13: ...Item Description RJ45 LAN Connects GC Series Panel PC to Ethernet network Terminal Block 3 Pin Provides power to the GC Series Panel PC accepts 12V DC Example AC cord or DC power supply If both are provided choose only one RS 232 422 485 Connects external devices to GC Series Panel PC Example A barcode reader or scanner to GC Series Panel PC USB 3 0 Connects USB 3 0 USB 2 0 compatible devices to G...

Page 14: ...14 G WIN GC Series Panel PC User Manual Chapter 2 Getting Started This chapter tells you important information on power supply adapter and precautions tips Pay attention to power considerations ...

Page 15: ...nect the power cord before installing and or wiring your device Verify the maximum possible current for each wire gauge especially for the power cords Observe all electrical codes dictating the maximum current allowable for each wire gauge If the current goes above the maximum ratings the wiring could overheat causing serious damage to your equipment Be careful when handling the unit When the unit...

Page 16: ...ut connector 2 Connect the other side of the terminal block to the AC adapter 3 Connect the AC adapter to the power cord 4 Plug in the power cord to a working AC wall outlet The device will boot automatically Alternating Current This product must be grounded Use only a grounded AC outlet Install the additional PE ground wire if the local installation regulations require it If you do not use a grou...

Page 17: ... power input Pin assignment and connector description of terminal block connector 2 3 2 Serial Port Connector Use COM1 serial port connector to connect your GC Series Panel PC to external devices such as modem or printer You can configure serial port setting via jumpers located on the motherboard You need to open the housing in order to access the jumpers Alternating Current This product must be g...

Page 18: ...t support 10 100 1000 Mbps Ethernet interface for connecting to the internet 2 3 4 USB 3 0 Connector The GC Series Panel PC has two USB3 0 connectors Use USB3 0 connector to connect external devices such as mouse or keyboard to the GC Series Panel PC Pin Signal Name Pin Signal Name 1 TX1 2 TX1 3 TX2 4 TX2 5 TX3 6 TX3 7 TX4 8 TX4 Pin Signal Name Pin Signal Name 1 5V 2 USB_D 3 USB_D 4 GND 5 STDA_SSR...

Page 19: ...19 2BChapter 3 Mounting Chapter 3 Mounting This chapter provides mounting guide for all available mounting options Pay attention to cautions and warning to avoid any damages ...

Page 20: ...se or vehicle Size VESA Plate Screw 15 100 x 100 mm M4 VESA x 4 19 100 x 100 mm M4 VESA x 4 21 5 100 x 100 mm M4 VESA x 4 23 8 100 x 100 mm M4 VESA x 4 Mounting Instruction Use Philips M4x5 screws to fix the desk stand to VESA holes on the back cover of the device The picture is for demonstration purposes only VESA mount accessories are not supplied by Winmate ...

Page 21: ...e Diameter 15 345 4 x 260 mm M6 x 4 mm 19 388 x 280 mm M4 x 4 mm 21 5 388 x 280 mm M4 x 4 mm 23 8 388 x 280 mm M4 x 4 mm Mounting Instruction 1 Prepare a fixture for the specific dimensions of the device 2 Cut a hole on a sub frame or panel according to the cutout dimensions 3 Install the device properly onto the cutout area of the sub frame or panel with the sides of the front bezel 4 Fix the dev...

Page 22: ...22 G WIN GC Series Panel PC User Manual Chapter 4 Operating the Device In this chapter you will find instructions on how to operate the device ...

Page 23: ...p and down Selection Drag left to right with one finger Mouse drag Selection Drag one finger left right Zoom Zoom default to CTRL key scroll wheel Move two fingers apart toward each other Rotate No system default unless handled by Application using WM_Gesture API Move two fingers in opposite directions or Use one finger to pivot around another Press and Hold Right click Press wait for blue ring an...

Page 24: ...ck icon to open Watchdog utility 3 In Watchdog utility window set countdown time and periodically feed time or disable watchdog Example Every 10 min watchdog will monitor the system in case any error occurs the system will restart automatically when the countdown time reaches 0 Every 9 min watchdog timer will be reset to 10 min Settings Description Watchdog Countdown Time The system automaticity r...

Page 25: ...setup you need to connect an external USB keyboard and press Del key when the prompt appears on the screen during start up The prompt screen shows only few seconds so need press Del key quickly Important Updated BIOS version may be published after the manual released Check the latest version of BIOS on the website BIOS Setup Utility Advanced Serial Port ...

Page 26: ...anual Chapter 5 BIOS Setup BIOS Setup Utility is a program for configuration basic Input Output system settings of the GC Series Panel PC for optimum use This chapter provides information on how to use BIOS setup its functions and menu ...

Page 27: ... 3 Modifying the specific hardware specifications 4 Necessity to optimize specifications BIOS Navigation Keys The following keys are enabled during POST Key Function Del Enters the BIOS setup menu F7 Display the boot menu Lists all bootable devices that are connected to the system With cursor and cursor and by pressing ENTER select the device used for the boot Pause Pressing the Pause key stops th...

Page 28: ...OS version processor RC version system language time and date BIOS Setting Description Setting Option Effect Language Displays the system language English is set up by default Adjustment of the language Set the language in other language The language in this device is English System Time This is current time setting The time is maintained by the battery when the device is turned off Date and time ...

Page 29: ...advanced BIOS settings page with caution Any changes can affect the operation of your computer BIOS Setting Description Setting Option Effect Boot Configuration Configures Boot setting Enter Opens submenu Uncore Configuration Configures Uncore setting Enter Opens submenu South Cluster Configuration Configures South Cluster setting Enter Opens submenu Security Configuration Configures Security sett...

Page 30: ...30 G WIN GC Series Panel PC User Manual 5 2 2 1 Boot Configuration BIOS Setting Description Setting Option Effect OS Selection OS Selection Enter Opens submenu ...

Page 31: ...31 4BChapter 5 BIOS Setup 5 2 2 2 Uncore Configuration ...

Page 32: ... Aperture size DVMT Pre Allocated Select DVMT Pre Allocated 64 M 96 M 128M 160M 192M 224M 256M 288M 320M 352M 384M 416M 448M 480M 512M Select DVMT 5 0 Pre Allocated Fixed Graphics Memory size used by the Internal Graphics Device DVMT Total Gfx Mem Select DVMT Total Gfx Mem 128M 256 M MAX Select DVMT 5 0 total memory size used by the Internal Graphics Device Cd Clock Frequency Select Cd Clock Frequ...

Page 33: ... Option Effect PCI Express Configuration PCI Express Configuration settings Enter Opens submenu SATA Drives SATA Drives settings Enter Opens submenu USB Configuration USB Configuration settings Enter Opens submenu Miscellenaus Configuration Miscellenaus Configuration settings Enter Opens submenu ...

Page 34: ...press Clock Gating for each root port Peer Memory Write Enable Enable Peer Memory Write Enabled Disabled Enable Disable Peer Memory Write Compliance Mode Enable Compliance Mode Enabled Disabled Enable Disable Compliance Mode PCI Express Root Port 2 4 Lane 5 1 Control the PCI Root Port Enter Opens submenu Auto To disable unused root port automatically for the most optimum power saving Enable Enable...

Page 35: ...35 4BChapter 5 BIOS Setup ...

Page 36: ...When you activate AHCI mode it increases the speed of access to files in memory devices and improves overall performance of your computer AHCI AHCI for a system using SATA disks non RAID RAID RAID to create an Intel Matrix RAID Disabled Disable both AHCI RAID functions SATA Interface Speed Select SATA Interface Speed Gen3 SATA Port 0 SATA Port 0 settings Enabled Disabled Enable or Disable SATA Por...

Page 37: ...37 4BChapter 5 BIOS Setup 3 2 2 3 3 USB Pre Port Control ...

Page 38: ... disable Compliance Mode FALSE Default is FALSE to not disable Compliance Mode TRUE Set TRUE to disable Compliance Mode BIOS Setting Description Setting Option Effect High Precision Timer High Precision Timer settings Enabled Disabled Enable or Disable the High Precision Event Timer 8254 Clock Gating 8254 Clock Gating Enabled Disabled Enable or Disable 8254 Clock Gating State After G3 Specify what...

Page 39: ...39 4BChapter 5 BIOS Setup 5 2 2 3 5 TXE Configuration BIOS Setting Description Setting Option Effect Target TPM Device Select Target TPM Device dTPM Select Target TPM Device ...

Page 40: ...he temperature of the ACPI Critical Trip Point the point in which the OS will shut down the system 125 C Select the point in which the OS will shut down the system Passive Trip Point This value controls the temperature of the ACPI Passive Trip Point the point in which CPU is slowed down in order to cool 111 C Select the point in which CPU is slowed down in order to cool ...

Page 41: ...settings Enabled User configuration Disabled No configuration Auto EFI OS chooses configuration WDT WDT count mode and counter settings Enabled Disabled Enable or disable WDT Select WDT settings Hardware Monitor Hardware Monitor settings Enter Open sub menu GPIO Group 0 8 Configuration GPIO Group 0 8 Configuration Enter Open sub menu ...

Page 42: ...42 G WIN GC Series Panel PC User Manual 5 2 2 3 8 WTD BIOS Setting Description Setting Option Effect WDT WDT count mode and counter settings Enabled Disabled Enable or disable WDT Select WDT settings ...

Page 43: ... 3 9 Hardware Monitor BIOS Setting Description Setting Option Effect WDT Count Mode WDT Count Mode Default Minute Set the timeout counter to Minute Counter The timeout counter Default 0 Please change to 5 Set the timeout counter to 5 ...

Page 44: ... Panel PC User Manual 5 2 2 3 10 General Purpose Group 0 Input Output BIOS Setting Description Setting Option Effect Internal Resistance Internal Resistance settings Push Pull User can pull internal resistance push pull ...

Page 45: ...45 4BChapter 5 BIOS Setup Open Drain User can pull internal resistance open drain Input Output Mode Select Input Output Mode Input Set the GPI0 pin input Output Set the GPI0 pin output ...

Page 46: ... WIN GC Series Panel PC User Manual 5 2 2 3 11 H2oUve Setup BIOS Setting Description Setting Option Effect H2oUve Support H2oUve Support settings Enabled Disabled Enable or Disable interface for H2oUve tool ...

Page 47: ...g Option Effect TrEE Protocol Version TrEE Protocol Version 1 0 or 1 1 1 0 or 1 1 TPM Availability TPM Availability Available TPM Operation TPM Operation No operation Clear TPM Clear TPM Set Supervisor Password Set Supervisor Password Custom setting Set Supervisor Password ...

Page 48: ...48 G WIN GC Series Panel PC User Manual 5 2 4 Power BIOS Setting Description Setting Option Effect CPU Configuration CPU Configuration settings Enter Opens sub menu ...

Page 49: ...isable VT d support TM1 TM1 support settings Enabled Disabled To enable or disable TM1 support AES N1 AES N1 support settings Enabled Disabled To enable or disable AES N1 support DTS DTS support settings Enabled Disabled To enable or disable DTS support Active Processor Core Active Processor Core support settings Enabled Disabled To enable or disable Active Processor Core CPU Power Management CPU ...

Page 50: ...ance Enabled Enables the logical processor cores on processors supporting hyper threading technology Power Limit 1 Enable Allows changing the power limit settings Enabled Power Limit 1 Clamp Mode Allows changing the Power Limit 1 Clamp Mode settings Enabled Power Limit 1 Power Allows changing the power limit Power settings Auto Power Limit 1 Time Window Allows changing the power limit Time Window ...

Page 51: ...Quiet Boot Quiet Boot settings Enabled Disabled Enable or disable Quiet Boot Network Stack Network Stack settings Enabled Disabled Enable or disable Network Stack Add Boot Options Add Boot Options First USB Boot USB Boot settings Enabled Disabled Enable or disable USB Boot Timeout Timeout settings 0 Automatic Failover Automatic Failover settings Enabled Disabled Enable or disable Automatic Failove...

Page 52: ...52 G WIN GC Series Panel PC User Manual 5 2 5 1 Boot Type Order 5 2 5 2 Hard Disk Drive ...

Page 53: ...53 4BChapter 5 BIOS Setup 5 2 5 3 Others 5 2 6 Exit ...

Page 54: ...e your changes Exit Saving Setting Exit Saving Setting Enter Save change without exit Exit Saving Setting Exit Saving Setting Enter Edit discarding changes Load Optimal Defaults Load Optimal Defaults Enter Load optimal defaults Save Custom Defaults Save Custom Defaults Enter Save custom defaults Discard Changes Discard Changes Enter Discard you changes ...

Page 55: ...55 5BChapter 6 Driver Installation Chapter 6 Driver Installation This chapter describes how to install all necessary drivers ...

Page 56: ...s Panel PC User Manual 6 1 Installing Chipset Driver Step 1 Insert the CD that comes with the motherboard Open the file document Chipset Driver and click infinst_auto exe to install driver Step 2 Click Next to continue ...

Page 57: ...Step 3 Click Yes to agree the license terms Step 4 Click Next to install the driver Step 5 Software setup progress window will appear click Next to continue Step 6 Click Yes I want to restart this computer now to finish the installation ...

Page 58: ...rocess Step 3 Carefully read the license terms and click Yes to agree Step 4 Check Readme file information and click Next to install driver Step 5 Click Next to continue Step 6 Windows Security window will appear click Install this driver software anyway to continue Step 7 Setup Progress window will appear click Next to continue the installation Step 8 Setup is complete click Yes I want to restart...

Page 59: ...xe to install the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the License Agreement terms and click Yes to agree Step 4 Setup progress will appear please wait for the operations to be performed then click Next to continue Step 5 The installation is complete click Yes I want to restart this computer now to finish and resta...

Page 60: ...tall the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the license terms and click Yes to agree Step 4 Confirmation window will appear click Next to continue the driver installation Step 5 Please wait while the product is being installed Step 6 The installation is complete click Finish to complete the installation and resta...

Page 61: ...ar click Next to install the driver Step 4 In the program maintenance window you will see two options available Remove is to remove Intel Networks Connections from your computer and Modify is to make any changes Choose Modify to continue Step 5 In the Setup Options window choose Intel PRO Set for Windows Device Manger Intel Network Connections SNMP Agent and Advanced Network Services Step 6 The wi...

Page 62: ...tic Echo Cancellation AEC Beam Forming BF and Noise Suppression NS technology Step 1 Insert the CD that comes with the motherboard Open the file document Audio Driver and click Setup exe to install the driver Step 2 Please wait while the Install Shield Wizard prepares the setup Step 3 Welcome window will appear click Next to install the driver Step 4 It might take some time to configure new softwa...

Page 63: ... enable the function Step 1 Locate the hard drive directory where the driver files are stored with the browser or the explore feature of Windows Step 2 Double click the Setup exe from this directory Step 3 Welcome window will appear Click Next to install the driver Step 4 Carefully read the license terms and click Yes to agree Step 5 Review Readme file information and click Next to continue the in...

Page 64: ...s chapter includes the directory for technical support Free technical support is available from our engineers every business day We are always ready to give advice on application requirements or specific information on the installation and operation of any of our products ...

Page 65: ..._____________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ __...

Page 66: ...ows 10 IoT Enterprise Windows 10 IoT Enterprise Windows 10 IoT Enterprise Windows 10 IoT Enterprise Security Support Security Trusted Platform Module TPM 2 0 Trusted Platform Module TPM 2 0 Trusted Platform Module TPM 2 0 Trusted Platform Module TPM 2 0 Input Output Connectors Serial Port 1 x RS 232 422 485 1 x RS 232 422 485 1 x RS 232 422 485 1 x RS 232 422 485 USB Port 2 x USB 3 0 2 x USB 3 0 2...

Page 67: ..._________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ ______________________________________...

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