Winmate EAC Mini EACIL67, User Manual

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EAC Mini EACIL67 IoT Gateway User Manual
Preface
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the prior written permission of the original
manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective owners.
Disclaimer
We reserve the right to make changes, without notice, to any product, including circuits and/or software
described or contained in this manual in order to improve design and/or performance. We assume no
responsibility or liability for the use of the described product(s) conveys no license or title under any
patent, copyright, or masks work rights to these products, and make no representations or warranties
that these products are free from patent, copyright, or mask work right infringement, unless otherwise
specified. Applications that are described in this manual are for illustration purposes only. We make no
representation or guarantee that such application will be suitable for the specified use without further
testing or modification.
Warranty
Our warranty guarantees that each of its products will be free from material and workmanship defects
for a period of one year from the invoice date. If the customer discovers a defect, we will, at his/her
option, repair or replace the defective product at no charge to the customer, provide it is returned during
the warranty period of one year, with transportation charges prepaid. The returned product must be
properly packaged in its original packaging to obtain warranty service. If the serial number and the
product shipping data differ by over 30 days, the in-warranty service will be made according to the
shipping date. In the serial numbers the third and fourth two digits give the year of manufacture, and the
fifth digit means the month (e. g., with A for October, B for November and C for December).
For example, the serial number 1W17Axxxxxxxx means October of year 2017.
Customer Service
We provide a service guide for any problem by the following steps: First, visit the website of our
distributor to find the update information about the product. Second, contact with your distributor, sales
representative, or our customer service center for technical support if you need additional assistance.
You may need the following information ready before you call:

Product serial number

Software (OS, version, application software, etc.)

Detailed description of the problem

The exact wording of error messages
In addition, free technical support is available from our engineers every business day. We are always
ready to give advice on application requirements or specific information on the installation and
operation of any of our products.