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WELCOMECONSOLE USER GUIDE

 - ENGLISH

 

 

PHONE OVERVIEW 

 

PACKING LIST 

1 x WelcomeConsole phone 

1 x handset 

1 x handset cord 

1 x RJ12 cord  

1 x stand 

 

SAFETY INFORMATION 

https://www.wildix.com/safety-information/ 

 

MOUNTING INSTRUCTIONS

 

Attach the stand to the phone (desk mounting); for wall 
mounting, use wall mount bracket (article can be purchased 
separately, code: WP480-WM) 

 

CONNECTION

 

The ports are situated on the rear panel of the phone 

Connect the handset to the port using the handset 

cord 

Connect the phone to the network PoE switch using 

RJ-45 cable  

Connect a keypad extension module using RJ12           
cord (up to 2 additional modules can be connected, 

code: WelcomeConsole-EXT)  

(Optional) Connect the port to the PC using 

RJ-45 cable 

(Optional, this is a PoE device) Connect the phone 

to the power supply (power adapter can be 

purchased separately) 

(Optional) Connect the headset to the port (headsets

 can be purchased separately) 

(Optional) Connect the USB headset to the port 

(headsets can be purchased separately) 

LOGIN 

1. Lift the receiver and dial 99 
2. Enter your extension number 
3. Enter the first five characters of your password 
4. Press 1 when prompted  

To enter your password from the phone’s keypad: press 
once an alphanumeric key corresponding to a letter which 
you need to enter; press the star button (*) to enter any 
special character. 
Example: Password: 4Ag7$Zl@  
Enter: 4247* 

 

BLF / FUNCTION KEYS 

Function keys must be set up in Collaboration

 Settings -> 

Function keys

 or by the PBX administrator.  

This phone supports up to 60 Function keys including 
keypad extension. To use the keypad extension, add “Exp 
module” Function key after having added 20 keys. 

 

CALL FEATURES 

Press 

Featur.

 Soft key from idle to set the following call 

features for each call type (Internal, External, Blacklist, 
Whitelist), based on user status (Available, DND, Away): 
Call reject, Call forwarding, Call Waiting, Mobility, Ring 
Tone.  

Features can be also set up in Collaboration Settings -> 
Features.

 

Version 03/2019

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