Wildix SuperVision User Manual Download

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SuperVision User Guide

Page 2 of 24

Appendix 1. Phone settings

Appendix 2. Supported Headsets and Speakerphone

Appendix 3. Integration with intercoms

Appendix 4. Phone recovery

Appendix 5. Sync of contacts

Appendix 6. Set up Google account

Appendix 7. Use People menu

Phone overview

Home screen:

Current limitations:

It is not possible to create a new conference room from the App, it is only possible to enter a

conference if you were invited

Impossible to login to PBX via Google sign-on from the first attempt (it’s necessary to make a

second try)

SuperVision Changelog:

https://www.wildix.com/new-releases-and-updates/supervision-

changelog/

Summary of Contents for SuperVision

Page 1: ...onference Web application Integration Settings Personal and Account settings Upload the ringtone Call features Call forwarding call waiting mobility for each call class Advanced Settings and Phone upgrades Developer Settings About This User Guide explains how to use SuperVision and Wildix Phone App Other useful links End user brochures are available at this link VoIP Phones and Accessories End Use...

Page 2: ...ppendix 6 Set up Google account Appendix 7 Use People menu Phone overview Home screen Current limitations It is not possible to create a new conference room from the App it is only possible to enter a conference if you were invited Impossible to login to PBX via Google sign on from the first attempt it s necessary to make a second try SuperVision Changelog https www wildix com new releases and upd...

Page 3: ...ation drawer and status bar First time login Change language Go to SuperVision Settings Personal Language input Tap Language Select the language from the list Network connection Go to SuperVision Settings Wireless networks Select the network Ethernet Wi Fi Ethernet enable the option Ethernet the phone automatically receives the IP address from the DHCP Server IP address ...

Page 4: ...elect Ethernet Ip mode static Enter the IP address manually Wi Fi enable the option Wi Fi Select the Network from the list and enter the password if necessary Tap Connect Login to Wildix Phone application Use your Collaboration credentials to access the App PBX IP address or domain name Domain Note After the phone has booted the Phone app opens automatically ...

Page 5: ...ail 3 History 4 Dialpad 5 BLF Keys 6 Chat 7 Web application Integration this menu becomes visible only if you have configured it in App Settings Advanced More details in Integration URL Web application Integration 8 Settings Status Tap user status to Note You can enter the PBX name wildixin com domain is added automatically if you leave this field blank auto wildixin com is automatically added Cur...

Page 6: ...to Voicemails tap icon Play Delete Voicemails tap icon Trash tap icon Mark Voicemails as Read Eye You can also tap on a voicemail message to display the drop down list a user who left a message Call Mark as or it read Delete History This menu allows you to See the list of all the calls and call duration synced with Wildix PBX View user contact details including status Listen to call recordings vie...

Page 7: ...ed then phonebook contacts Start entering a number or a name into the Search field Place a call Enter the number and tap the green button Otherwise start entering a number or a name into the Search field then tap on the contact that appears below the Search field Tap on a number you wish to call You can also tap and hold an entry to display the drop down list call the user archive or delete the ca...

Page 8: ...f 24 Call management 1 Hang up 2 Hold Resume 3 Mute Unmute 4 Video 5 Transfer 6 Conference in case there are more than one active calls 7 New call Note You can also use keypad buttons to mute unmute hold resume hang up and transfer Refer to Phone overview ...

Page 9: ...window to complete the transfer 2 Tap for Blind transfer call recipient is not notified 3 Tap to cancel transfer Blind Attended call transfer via BLF keys Transfer a call to a colleague a call group configured as BLF key During a call go to BLF keys menu Tap the BLF key of colleague call group Tap for blind transfer without notification Transfer Tap for attended transfer with notification new call...

Page 10: ...s ringing and select Pickup Transfer a call tap the element and select during a call Transfer Speed Dial Call number configured as speed dial Trunk Monitor status for BRI FXO GSM green red Call through this trunk if green Timetable Note Max 120 elements can be added for monitoring features and colleagues Swipe on the screen to the left to the right to move between the pages of Feature keys You can...

Page 11: ...Monitor status red incoming call green idle Call a call group tap the element and select Call Pickup a ringing call no possibility to check who is calling and audio notification tap the element and select if red Pickup Send DTMF Chat This menu allows you to Start a chat Send files and Post It messages Monitor presence status location of colleagues Place a call You can disable enable visual new cha...

Page 12: ...OK Join Wizyconf Videoconference It is impossible to start Wizyconf videoconference from Vision you can only participate you must be invited To participate in a conference you must be invited by a PBX user You receive the invitation to chat Tap the invitation link to access the conference Select to enter the conference room or to access the conference in audio only mode Follow Join Call for detail...

Page 13: ...pplication integration can be configured in App It allows opening Settings Advanced Integration URL a web application inside Wildix Phone App You can also select the web application to be opened automatically in App Settings Advanced Default tab and pecify timeout after which an application is automatically opened the default timeout is 120 sec s Settings Personal and Call features for each Call c...

Page 14: ...pp s Ringtone menu Now you can select it as a ringtone Call features Call forwarding call waiting mobility for each call class Internal Call reject tap the switch to set On Off Call forward Busy Call forward No Answer Call forward All To enable Switch On Tap on the destination field underneath Enter the number using the phone keyboard or the pop up keyboard on the screen or enter VOICEMAIL Call wa...

Page 15: ... Initiate video calls On Off when On video is automatically started upon starting an audio call Audible DTMF On Off Automatic upgrades On Off when Off an additional option Notify of new versions On Off is displayed Note The possibility to deploy a local upgrade server for SuperVision starting from version 2 9 95 and WMS 4 01 In cases when the phone cannot get firmware from firmwares wildix com ser...

Page 16: ...0p Integration URL insert a web application link to allow opening it inside the App Default tab configure to which page the application is moved after an idle timeout specified in Timeout seconds The default page is Function keys You can change it to Dialpad Function keys Integration URL or disable at all Timeout seconds adjust the timeout after which Default tab is automatically opened The defaul...

Page 17: ...one Bluetooth ON OFF Search for devices view the list of paired devices unpair devices see the received files Ethernet ON OFF Use DHCP or tick off Use static IP and enter the parameters manually VLAN Select PC LAN Port Settings More Advanced network settings Tethering portable hotspot VPN Data usage Display Sounds Storage Apps HDMI Device Display Brightness adjust the brightness level Wallpaper se...

Page 18: ...st Language select the Spell checker tick off to enable tap the icon on the right then tap the earth icon to select a different language for spell checker Personal dictionary allows you to create a user dictionary Keyboard Input methods tap the Settings icon to the right from the keyboard choice to select a different language for the input Speech allows you to enable and to set up text to speech o...

Page 19: ...ix system www wildix com integrations User Guides on Integration with some Intercoms are available on Doorphone integrations Configuration of intercoms for sending video stream before answer and adding an unlock button Intercoms integration with Wildix Video before answer and Unlock button Appendix 4 Phone recovery How to perform a factory reset If your phone is on turn it off Press and hold the b...

Page 20: ...set procedure update Phone app to the latest version Appendix 5 Sync of contacts To be able to access your Wildix PBX corporate phonebooks from SuperVision you need to set up CardDAV sync CardDAV Sync of Contacts Appendix 6 Set up Google account You can sync your phone with your Google account It allows you to use Google Calendar and to download applications from Google Play Market Tap Settings Go...

Page 21: ... Tap to use your existing Google account or tap to create a new one Existing New Follow the instructions displayed on the screen to sign in with your existing Google Account Existing Follow the instructions displayed on the screen to create a Google account New ...

Page 22: ... Press the Context menu button Select Contacts to display Tick off the phonebooks that you wish to display in this menu Note During the sign in process you are requested to choose which data you would like to sync Note By tapping Settings you can choose to sort list and to view contact names by First name Second name ...

Page 23: ...SuperVision User Guide SuperVision User Guide Page 23 of 24 If you wish to select several phonebooks to display tick off and select the phonebooks to display Customize Call a personal phonebook contact ...

Page 24: ...uperVision User Guide SuperVision User Guide Page 24 of 24 Tap the contact to display the contact data Tap the phone number that you wish to dial The call starts right away from Wildix Phone application ...

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