Debugging and troubleshooting of Media Gateways
Debugging and troubleshooting of Media Gateways
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In case the call could not be connected or the call was hang up by the operator, the Media Gateway receives the
following message: “Unicast RECV Disconnect”
Check the field indicating the reason of the call disconnection, for example: “Cause: Normal call clearing (16)”.
Check the codes of disconnection reasons:
https://en.wikipedia.org/wiki/ISDN_User_Part#Cause_codes
Debugging of W04FXO Gateways
To debug W04FXO device, access the Gateway on its IP address (e.g. 192.168.1.16) via telnet protocol:
Use the command line (on Windows) or Terminal (on Unix and other systems) to enter the Gateway telnet
IP (e.g. 192.168.1.16):
telnet <DEVICE IP>
Where:
<DEVICE IP> is the IP adress of W04FXO
Log in using your admin access credentials (admin / wildix)
To start the debug, use the following string:
debug -o
To stop the debug, use this string:
debug -c
To disconnect from the device:
quit
Troubleshooting of W01/ W02 FXS 2014
Special behavior
