Debugging and troubleshooting of Media Gateways
Debugging and troubleshooting of Media Gateways
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Step 4. Open a PCM file using Audacity program
After you converted a pcap file to a PCM one, you can open it using Audacity program.
With the help of Audacity, you can listen to each RTP stream that the PCM file contains and identify the reasons
of echo or noise in your network or any other analog and voice quality issues.
Debugging of BRI/ PRI Gateways using PCAP trace
Access the Gateway's web interface -> System -> Packet Capture
Fill in the following fields:
URL: file://test.pcap, where "file://" is the path to save a file, "test.pcap" - its name
Link Name: eth1
To start the trace, click
-> the status is changed to "Requested"
Apply & Start Capture
Make a call
After completing it, click
-> the status is changed to "Completed"
Apply & Stop Capture
Go to
menu -> File -> click on the file to download it:
Management
PCAP tracing feature is available starting from BRI/ PRI firmware v.
43.1.1264.