Maintenance & Troubleshooting
Optic Change/Replacement
To change the optics, unplug the fixture. Remove any accessories from the front. Position the fixture on the
yoke stand so that it is pointed up. Remove the optic bezel from the front of the fixture, exposing the optics.
Remove the 16 (VS-60) or 32 (VS-120) small screws holding the optic plates to the LED module(s). Lift the
optics and plate’s straight up and off of the module. To replace reverse these steps. The following optic sets are
available for the VioStorm series fixtures. Contact Wildfire or your local distributor for pricing
Part #
Description
VS-60
VS-120
124-030
10° Spot Optic Set
1 Set
2 Sets
124-031
24° Spot Optic Set
1 Set
2 Sets
124-032
40° Spot Optic Set
1 Set
2 Sets
Once the optics have been changed, set the Optic Type menu selection to the new optic configuration by
pressing and holding the UP or DOWN buttons for 6 seconds which unlocks the menu selection and allows you
to change optic configuration displayed. Navigating out of the Optic Type menu selection locks in the new optic
configuration you have selected.
Software Updates
The VioStorm Series control software version is displayed on the home menu screen as seen below in Fig.1.
When updates to this software are available they can be downloaded directly from the Wildfire website at:
www.wildfirefx.com/resources/downloads/
. You will need to download the complete bootloader/install program
group and save it to your desktop. Follow the instructions provided with the download to update the software.
Fig. 1
Cleaning
For best performance the fixture fan vents should be kept free of dirt and dust. At no time should any cleaning
chemicals or abrasives be used to clean any part of the fixture. Do not spray or apply any liquid directly to any
part of the fixture. Always unplug the fixture before cleaning. For normal cleaning, a dry soft cloth should be
used to wipe any surface free from dust and light dirt.
Troubleshooting
The fixture will not turn on:
– Check to make sure there is power to the fixture. Make sure the power/breaker
switch on the back of the fixture has not been tripped. If you have checked all of the above and the fixture still
won’t turn on, contact Wildfire technical support at (310) 755-6780 or your local distributor
The fixture turns on but there is no UV light output:
Make sure the fixture is set to the correct Control Source
setting for your mode of operation. (DMX512 or LOCAL) If you are running the fixture in local mode make sure
the Dimmer menu selection is not turned all the way down. If you are running the fixture in DMX mode, make
sure the dimmer channels on your lighting control device are not all the way down. If you have checked all of the
above and the fixture still won’t turn on, contact Wildfire technical support at (310) 755-6780 or your local
distributor.
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