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30411-0-0612

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Provided with the log set is a small bag of glowing embers (rock 

wool) to be placed between logs on the flat metal surface of the 

burner.
Placement of the embers (rock wool) is very individual and light 

coverage of the areas indicated will provide your best effects. We 

recommend separation of the rock wool by hand and make your 

coverage as light and fluffy as possible.
Place just enough embers (rock wool) on the burner to obtain the 

glow and a gold yellow flame.
A thin layer of rock wool should be placed under open space 

between the right and left middle logs.
Do not place rock wool over large ports in rear portion of burner.
Do not place rock wool in the area of the pilot assembly.

Replacement of loose material (glowing embers) must be purchased 

from Empire Comfort Systems, Inc. Application of excess loose 

material (glowing embers) may adversely affect performance of 

the heater. 

 

WARNING

All previously applied loose material must be removed prior to 

reapplication.

Refer to Parts List, Pages 28 - 29 to order loose material (rock wool).

Replacement Loose Material (Glowing Embers)

15998

Supplied Rock Wool

PE-20-1

Optional Platinum Bright Embers Kit

NOTICE

: A single layer of embers is to be used when applying 

Platinum Bright Embers (alone or in combination with production 

embers) to the burner.

Flames from the pilot (rear right back side of the pan burner) as 

well as the main flame should be visually checked as the log set 

is installed.
In normal operation at full rate after 10 to 15 minutes, the flame 

appearance should be sets of yellow flames.

NOTICE

:

 all flames will be random by design, flame height will go 

up and down.
Glowing embers (rock wool) can cover the pan burner in between 

the front and middle logs, but very little is necessary to cover this 

area. Excess ember material causes the yellow flame to become 

orange and stringy. Apply just enough to obtain slow glow and a 

gold, yellow flame.
Avoid any drafts that alter burner flame patterns. Do not allow fans to 

blow directly into fireplace. Do not place a blower inside the burner 

area of the firebox. Ceiling fans may create drafts that alter flame 

patterns. Sooting and improper burning will result.
During manufacturing, fabricating and shipping, various components 

of this appliance are treated with certain oils, films or bonding agents. 

These chemicals are not harmful, but may produce smoke and 

smells as they burn off during the initial operation of the appliance, 

possibly causing headaches or eye or lung irritation. This is a normal 

and temporary occurrence.
The initial break-in operation should last 2-3 hours with the burner 

at the highest setting. Provide maximum ventilation by opening 

windows or doors to allow odors to dissipate. Any odors remaining 

after this initial break-in will be slight and will disappear with 

continued use.
This appliance must not be used with glass doors in the closed 

position. This can lead to pilot outages and severe sooting outside 

the fireplace.

PERIODIC CLEANING – Refer to parts diagram for location of 

items discussed below.

• 

Do not use cleaning fluid to clean logs or any part of heater.

• 

Logs  -  brush  with  soft  bristle  brush  or  vacuum  with  brush 

attachment.

• 

Remove  loose  particles  and  dust  from  the  burner  areas, 

controls, piezo covers and grate. Don’t remove ceramic media 

from inside burner box.

• 

Inspect and clean burner air intake hole. Remove lint or particles 

with brush. Failure to keep air intake hole clean will result in 

sooting and poor combustion.

ANNUAL CLEANING/INSPECTION – Refer to parts diagram for 

location of items discussed below.

• 

Inspect and clean burner air intake hole. Remove lint or particles 

with vacuum or brush. Failure to keep air intake hole clean will 

result in sooting and poor combustion.

• 

Inspect and clean all burner ports.

• 

Inspect ODS pilot for operation and accumulation of lint at air 

intake holes.

• 

Verify flame pattern and log placement for proper operation.

• 

Verify smooth and responsive ignition of main burner.

• 

Check level of ceramic media in burner. Burner should be full, 

up to the level of openings in burner top.

PLACEMENT OF GLOWING EMBERS (ROCK WOOL)

OPERATION INSTRUCTIONS/FLAME APPEARANCE

Summary of Contents for Vail

Page 1: ...mation in these instructions are not followed exactly a fire or explosion may result causing property damage personal injury or loss of life UNVENTED GAS FIREPLACE HYDRAULIC THERMOSTAT MODELS VFP24FP2 0 1 2 3 L N P 1 MILLIVOLT MODELS VFP24FP3 0 1 2 3 L N P 1 VFP24FP3 0 1 2 3 L10 N P 1 10 000 BTU UNIT INTERMITTANT PILOT MODELS VFP24FP7 0 1 2 3 L N P 1 Installer Leave this manual with the appliance ...

Page 2: ...VOLT CONTROL VALVE LIGHTING INSTRUCTIONS 14 HYDRAULIC THERMOSTAT MODELS LIGHTING INSTRUCTIONS 15 INTERMITTENT PILOT LIGHTING INSTRUCTIONS 16 LOG PLACEMENT 17 PILOT FLAME CHARACTERISTICS 18 20 MAIN BURNER AND THERMOSTAT OPERATION 20 MILLIVOLT WIRING 21 MILLIVOLT TROUBLESHOOTING 22 INTERMITTANT CONTROL SYSTEM OPERATING INSTRUCTIONS 23 INTERMITTANT CONTROL SYSTEM WIRING DIAGRAM 24 INTERMITTENT CONTRO...

Page 3: ...n10 000Btuperhourshallnotbeinstalledinabedroom or bathroom Duetohightemperatures theapplianceshouldbelocated out of traffic and away from furniture and draperies Children and adults should be alerted to the hazard of high surface temperature and should stay away to avoid burns or clothing ignition Young children should be carefully supervised when they are in the same room with the appliance Do no...

Page 4: ...perform service or make adjustments in an area where the conditions are such that you may not detect the odor if there has been a leak of LP Gas Odor fade due to oxidation by rust or adsorption on walls of newcylindersandtanks ispossible Therefore peopleshould be particularly alert and careful when new tanks or cylinders are placed in service Odor fade can occur in new tanks or reinstalled old tan...

Page 5: ...er or your gas company before changing spud orifice size WARNING Failure to keep the primary air opening s of the burner s clean may result in sooting and property damage Instructions to Installer 1 Installer must leave instruction manual with owner after installation 2 Installer must have owner fill out and mail warranty card supplied with unvented room heater 3 Installer should show owner how to...

Page 6: ...here a Walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm or less with openings gasketed or sealed and b Weatherstripping has been added on openable windows and doors and c Caulking or sealants are applied to areas such as joints around window and door frames between sole plates and floors between wall ceiling joints between wall p...

Page 7: ...ctual amount of BTU Hr used BTU Hr maximum the space can support BTU Hr actual amount of BTU Hr used Example 25 600 BTU Hr maximum the space can support 38 000 BTU Hr actual amount of BTU Hr used WARNING If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tightconstruction provideadequatecombustionandventilationair ...

Page 8: ...immediately upstream of the gas supply connection to the appliance 2 The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1 2 psig 3 5 kPa 3 The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure test...

Page 9: ...ustible wall or material should not be less than 4 inches 2 Clearances from the top of the fireplace opening to the ceiling should not be less than 30 inches Mantel Clearances for Built in Installation Figure 5 Do not attach combustible material to the mantel of your fireplace This is a fire hazard Figure 6 No greeting cards stockings or ornamentation of any type should be placed on or attached to...

Page 10: ...ling flange will secure the fireplace 6 Placeleftmantelsideagainstbase Insertdowelsinbreastboard into left mantel side 7 Use four pre drilled screw holes on back of breastboard to secure breastboard to mantel sides with four Phillips wood screws 8 Place mantel top onto mantel 9 Installation of fireplace into mantel is completed Installation of Trim 1 Lower bottom louver 2 Remove screen from firepl...

Page 11: ... gas supply will enter on right hand side See Gas Supply Page 8 3 Insert fireplace into enclosure 4 Attach nailing flanges to framing with a screw or nail 5 Finished wall surface will be flush to the leading edge of fireplace top and sides 6 Installation of built in fireplace is completed Installation of Trim 1 Lower bottom louver 2 Remove screen from fireplace 3 Remove top louver from fireplace 4...

Page 12: ...o not allow fans to blow directly into fireplace Do not place a blower inside the burner area of the firebox Ceiling fans may create drafts that alter flame patterns Sooting and improper burning will result During manufacturing fabricating and shipping various components of this appliance are treated with certain oils films or bonding agents These chemicals are not harmful but may produce smoke an...

Page 13: ...mbly 3 Set REMOTE OFF ON switch to OFF 4 Turn off all electric power to the appliance if applicable 5 Push in gas control knob slightly and turn clockwise to OFF NOTE Knob cannot be turned from PILOT to OFF un less knob is pushed in slightly Do not force 6 Wait ten minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information abov...

Page 14: ... gas control knob slightly and turn clockwise to OFF 6 Wait ten minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety infor mation above If you do not smell gas go to the next step 7 Find pilot Follow metal tube from gas control The pilot is located next to the burner near the right side 8 Turn gas control knob counter clockwise to PI...

Page 15: ...knob slightly and turn clockwise to OFF Do not force 5 Wait ten minutes to clear out any gas Then smell for gas including near floor If you smell gas STOP Follow B in the safety information on other side If you do not smell gas Go to the Next step 6 Find pilot the pilot is located in front of rear log 7 Turn manual gas control knob counterclockwise to PILOT 8 Push in manual gas control knob all th...

Page 16: ...tructions for detailed operation information FOR YOUR SAFETY READ BEFORE LIGHTING Warning If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B Before lighting smell all around the appliance area for ...

Page 17: ... Place boss on top right 5 log into right notch on rear 1 log Refer to Log Placement Figure for the following warning Warning Failure to position the parts in accordance with this diagram or failure to use only parts specifically approved with this heater may result in property damage or personal injury LOG PLACEMENT Index No Part No Description 1 R6201 Rear Log 2 R6202 Left Front Log 3 R6203 Righ...

Page 18: ...flame and main burner flame meet Figures 16 17 and 18 show an incorrect pilot flame pattern The incorrect pilot flame is not touching the thermocouple This will cause the thermocouple to cool When the thermocouple cools the heater will shut down Correct Pilot Flame Pattern THERMOCOUPLE LPG THERMOCOUPLE NATURAL THERMOPILE PILOT Millivolt Pilot Figure 13 PILOT THERMOCOUPLE NATURAL THERMOCOUPLE LPG H...

Page 19: ...llivolt Pilot Figure 16 PILOT THERMOCOUPLE LPG THERMOCOUPLE NATURAL Hydraulic Thermostat Pilot Figure 17 PILOT SENSOR IGNITOR Intermittant Pilot Figure 18 If pilot flame pattern is incorrect as shown in Figures 16 and 17 See Troubleshooting Page 22 If pilot flame pattern is incorrect as shown in Figure 18 See Troubleshooting pages 25 27 ...

Page 20: ...rom carpeting bedding materials etc Logs Be careful cleaning and handling logs so as not to damage them If logs break or fall apart in handling spray the broken pieces and fibers with water sweep up and discard MAIN BURNER AND THERMOSTAT OPERATION PILOT FLAME CHARACTERISTICS Cleaning and Pilot Maintenance Oxygen Depletion Sensor Pilot When the pilot has a large yellow tip flame clean the Oxygen De...

Page 21: ... CETTE UNITE DOIT ETRE REMPLACE VOUS DEVEZ LE REMPLACER AVEC UN FIL ELECTRIQUE DE NUMERO 18 150 C DU L EQUIVALENT THERMOPILE GAS VALVE THERMOCOUPLE NATURAL OFF ON REMOTE OPTIONAL REMOTE CONTROL RECEIVER FACULTATIVE CONTROLE E DISTANCE DU RECEPTEUR OPTIONAL WALL SWITCH INTERRUPTEUR MURAL FACULTATIVE OPTIONAL THERMOSTAT FACULATIVE THERMOSTAT WIRING DIAGRAM GAS VALVE VALVE DE GAZ REMOTE OFF ON SWITCH...

Page 22: ...s not correct Replace gas regula tor 7 ODS pilot lights but flame goes out when control knob is released a Control knob not fully pressed in Press in control knob fully b Control knob not pressed in long enough After ODS pilot lights keep control knob pressed in 30 seconds c Manual Shutoff valve not fully open Fully open manual shutoff valve d Thermocouple connection loose at control valve Hand ti...

Page 23: ...ty of the appliance 2 During the operating season or in power outage periods it is recommended that the pilot remain in the CPI standing pilot mode to reduce cold start issues and or conserve battery backup power during a power outage 3 The gas valve has inlet and outlet pressure taps as shown in Figure 23 Refer to page 8 for gas pressure requirements Note The gas control has a manual HI LO flame ...

Page 24: ...manufactured mobile home where not prohibited by local codes This appliance is not convertible for use with other gases unless a certified kit is used CAUTION Do not operate the appliance with panel s removed cracked or broken Replacement of the panel s should be done by a licensed or qualified service person WARNING Improper installation adjustment alteration service or maintenance can cause prop...

Page 25: ...tions on page 16 and Wiring Diagram on page 24 Troubleshooting Before proceeding with the procedures in the following trouble shooting table verify that the power supply AC DC adapter is present and that the batteries inside the receiver and or optional battery pack are fresh and installed with correct polarity Make sure all the connections between the wire harnesses and system components are prop...

Page 26: ...wire harness 4 Replace the DFC board 1 Verify the electrical connections integrity and make sure they are in accordance with the relevant system wiring diagram If necessary replace the wire harness 2 If pilot flow adjuster screw is not sealed Check if pilot flow adjust screw is set correctly in accordance with the appliance manufacturer instructions If necessary correct it 3 Replace pilot tube or ...

Page 27: ...e and verify voltage at ignition between the EV1 terminal and the ground connection on the valve body 5 1 If the voltage is greater than 0 then Replace Valve 5 2 Or Replace DFC 6 Check the pressure at the outlet pressure test point out according to the manufacturer s instruction If not in accordance replace the gas valve 1 Verify the electrical connections integrity and make sure they are in accor...

Page 28: ...8 ROCK WOOL NOT SHOWN P 251 COUPLING NAT ONLY VFP24FP30L and VFP24FP30L10 18 R3623 PILOT ASSEMBLY LPG 18 R3624 PILOT ASSEMBLY NAT 20 P 214 ORIFICE NAT 10 000 BTU 20 P 181 ORIFICE NAT 20 000 BTU 20 P 193 ORIFICE LPG 10 000 BTU 23 R3626 VALVE NAT 20 000 BTU 23 R3625 VALVE LPG 20 000 BTU 23 R9368 VALVE NAT 10 000 BTU 23 R9369 VALVE LPG 10 000 BTU 24 R2423 MALE ADAPTOR 25 25787 TUBING VALVE TO BURNER ...

Page 29: ...AT 19 R5675 AIR SHUTTER LP 20 P181 ORIFICE 43 VFP24FP70LN 20 P182 ORIFICE 55 VFP24FP70LP 21 P253 FITING ORIFICE ANGLED 22 29878 VALVE BRACKET 23 R11125 VALVE NAT 23 R11126 VALVE LPG 24 R6207 ELBOW 5 16 X 3 8 90 DEGREE 25 29821 TUBING ASSEMBLY INLET 26 29822 TUBING ASSEMBLY PILOT LP 26 29823 TUBING ASSEMBLY PILOT NAT 27 R7063 REGULATOR NAT ONLY 28 29824 TUBING ASSEMBLY PILOT 34 R2522 SWITCH ON OFF ...

Page 30: ...TS VIEW 1 3 2 4 4 5 6 7 8 9 9 10 11 14 15 18 16 17 21 20 19 22 5 12 13 12 23 26 25 31 30 29 33 32 23 24 25 29 32 34 33 26 27 28 21 20 19 18 17 16 22 36 26 27 25 24 23 35 34 28 26 VFP24FP2 Series VFP24FP3 Series VFP24FP7 Series ...

Page 31: ...iner bracket at the bottom of each side brick liner as illustrated NOTE Discard the long brick liner mounting brackets not used 6 Replace logs into burner assembly Refer to appropriate Installation Instructions and Owner s Manual 7 Attach screen assembly to fireplace 8 Installation of optional brick liner is completed VPP1A 22 For Unvented Gas Fireplace OPTIONAL BRICK LINER INSTALLATION INSTRUCTIO...

Page 32: ... left side of outer casing Motor with wiring will be to the inside of the outer casing blower chute will be facing upward See Figure 28 8 Push blower assembly against the left wall of the outer casing The magnets installed on the bottom of the bracket will hold it in place 9 Replace the two 10 x 1 2 screws on the left side of the firebox bottom 10 Attachtwoflagterminalsonwireharnesstofancontrolbra...

Page 33: ...l from black wire on motor 22 Attachonepinterminalfromblack hot wire smoothinsulation on cord set to one socket terminal from black wire on AUOT OFF ON 23 Attach one pin terminal from white wire on AUTO OFF ON to switch one socket terminal from white wire on motor 24 Attach green ground wires from wiring harness and cord set to interior back of outer casing with one 8 x 1 2 Phillips screw See Figu...

Page 34: ... the adapter and be electrically grounded CAUTION Label all wires prior to disconnection when servicing controls Wiringerrorscancauseimproperanddangerousoperation Verify proper operation after servicing Oiling Blower Motor The blower motor does not have oiling holes Do not attempt to oil the blower motor WARNING Unplugging of blower accessory will not stop the heater from cycling To turn off gas t...

Page 35: ...11301 BLOWER DIVERTER 4 R2099 CORD SET 5 R1410 STRAIN RELIEF BUSHING 6 25794 BLOWER BASE ASSEMBLY 7 R2804A BLOWER ASSEMBLY 8 R5804 WIRE HARNESS 9 R1404 SNAP BUSHING 10 11507 BLOWER SHIELD SIDE 11 25795 BLOWER SIDE FRONT 12 R2805 AUTO OFF ON SWITCH OPTIONAL BLOWER INSTALLATION INSTRUCTIONS cont 1 2 3 4 5 6 7 8 9 10 11 12 ...

Page 36: ... part number and description coincide 1 2 3 Index Number Part Number Description VFF24BR Brass Trim Kit 1 25974 Trim Top 2 25972 Trim Left 3 25973 Trim Right VFF24SS Stainless Steel Trim Kit 1 25982 Trim Top 2 25980 Trim Left 3 25981 Trim Right VFF24HP Hammered Pewter Trim Kit 1 25978 Trim Top 2 25976 Trim Left 3 25977 Trim Right ...

Page 37: ...treet Hartford CT 06114 Phone 860 722 2433 Toll Free 800 243 9360 Fax 860 293 0479 Toll Free Fax 800 274 2004 Websites www fwwebb com www victormfg com Parts Heater Hearth and Grills MASTER PARTS DISTRIBUTOR LIST Parts Not Under Warranty Parts can be ordered through your Service Person Dealer or a Master Parts Distributor See this page for the Master Parts Distribu tors list For best results the s...

Page 38: ...30411 0 0612 Page 38 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes ...

Page 39: ...30411 0 0612 Page 39 APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed Notes ...

Page 40: ...rt Systems Inc 918 Freeburg Ave Belleville IL 62220 If you have a general question about our products please e mail us at info empirecomfort com If you have a service or repair question please contact your dealer www empirecomfort com ...

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