W11377162A
W11387554A-SP
®
/™ ©2019 All rights reserved. Used under license in Canada.
Top Load Washer Quick Start Guide
OPERATING INSTRUCTIONS
WARNING
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of
oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING:
To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS, located
in your appliance's Owner's Manual, before operating this appliance.
NOTES:
�
Not all features and cycles are on all models, and control panel
appearance may vary.
�
If your model has a touch interface, the control panel features a
sensitive surface that responds to a light touch of your finger. To
ensure your selections are registered, touch the control panel
with your fingertip, not your fingernail. When selecting a setting
or option, simply touch its name.
�
If your model has physical buttons, make sure to press the button
firmly.
�
At cycle completion, your setting and option choices will be
remembered for the next cycle. However, if power to the washer
is lost, the settings and options will go back to the factory
defaults.
Step 1. Add HE Detergent
NOTE:
See the “Adding Laundry
Products” section for more
information on adding HE
detergent, fabric softener, and/or
bleach.
Step 2. Load Clothes
For best results, load garments in
loose heaps evenly around
basket wall.
Step 3. Close Lid; then Select Cycle
and Settings
Step 4. Press Start/Pause
Cycle Guide – Normal Cycle
For best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best
performance are shown in
bold
. Not all cycles and options are available on all models. Not all settings and
options are available on each cycle.
Items to Wash:
Cycle:
Temperature:
Description:
Cottons, linens, and
mixed-garment loads
Normal
Hot
Warm
Cool
Cold
Tap Cold
Use this cycle for normally soiled cottons
and mixed-fabric loads. A high spin speed
is the default for this cycle.
NOTE:
Deep Water Wash is not available
in the Normal cycle mode. Selecting the
Normal cycle with the Deep Water Wash
setting will result in auto sensing of the
water level.
Online Ordering Information
For detailed installation instruction and maintenance information, winter storage, and transportation tips,
please see the Owner’s Manual included with your machine.
For information on any of the following items, a full cycle guide, detailed product dimensions, or for complete
instructions for use and installation, please visit https://www.whirlpool.com/owners, or in Canada
https://www.whirlpool.ca/owners. This may save you the cost of a service call.
However, if you need to contact us, use the information listed below for the appropriate region.
United States:
1–800–253–1301
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022–2692
Canada:
1–800–807–6777
Whirlpool Brand Home Appliances
Customer eXperience Centre
200–6750 Century Ave.
Mississauga, Ontario L5N 0B7
Button Descriptions
SOIL LEVEL
Select the setting most suitable for your load. For heavily soiled and
sturdy fabrics, select Heavy Soil Level for more wash time. For lightly
soiled and delicate fabrics, select Light or Extra Light Soil Level for less
wash time. A lighter soil-level setting will help reduce tangling and
wrinkling
WASH TEMP
Wash Temp senses and maintains uniform water temperatures by
regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric and soils being
washed. For best results, follow the garment label instructions using the
warmest wash water safe for your fabric.
Designed to use only HE
High Efficiency detergents.
NOTES:
�
On some models and cycles, warm and hot water may be cooler than
your previous washer.
�
Even in a cold- or cool-water wash, some warm water may be added to
the washer to maintain a minimum temperature. All rinses are cold.
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your washer. Turn
the knob to select a cycle for your laundry load. See online “Cycle Guide”
for detailed descriptions.
RINSE OPTIONS
The following options may be added to most cycles. See online “Cycle
Guide” for additional details.
1 Rinse
This option is used to limit a cycle to one rinse.
2 Rinses
This option can be used to automatically add a second rinse to most
cycles.
1 Rinse with Softener
This option must be selected if using fabric softener during a cycle. It
ensures that fabric softener is added at the correct time in the rinse for
even distribution.
2 Rinses with Softener
This option turns on both the fabric softener and the 2 Rinses option.
START/PAUSE BUTTON
Press to start the selected cycle; press again to pause the cycle and unlock
the lid.
NOTE:
If the washer is spinning, it may take several minutes to unlock
the lid. Press and hold for 3 seconds to cancel a cycle.
WATER LEVEL
Set the Water Level knob to the Auto Sensing setting and the washer will fill
to a level that ensures the load engages the agitator. From this point, the
electronic control will sense the load and determine if additional water is
needed.
Set the Water Level knob to the Deep Water Wash setting and the washer
will fill to the maximum water level.
NOTES:
�
Expect longer cycle times due to extended fill times when using the
Deep Water Wash option.
�
Deep Water Wash is not available in the Normal cycle mode. Selecting
the Normal cycle with the Deep Water Wash setting will result in auto
sensing of the water level.
PROGRESS
The Progress lights show the progress of a cycle. At each stage of the
process, you may notice sounds or pauses that are different from your
previous washers.
Sensing
When the Start/Pause button is pressed and the Water Level knob is set to
Auto Sensing, the washer will fill and begin sensing to determine load size
and balance. Once sensing is complete, the washer will fill to the
appropriate level for the detected load size and then begin the wash phase
of the cycle.
NOTE:
Sensing and wash phases will be paused by opening the unlocked
lid. Close the lid to resume the cycle. If the lid is left open for more than
10 minutes, the washer will cancel the cycle and pump out the water. The
lid will lock after the wash phase to begin the initial spinout and remain
locked for the remainder of the cycle.
Wash
The washer will fill to the correct water level based on the load size and the
Water Level selection. Certain cycles may agitate during the fill process to
boost cleaning. You will hear the agitator rotate, followed by a pause lasting
several seconds. When the wash cycle begins, you will hear the agitator
increase speed. The motor sounds may change at different stages in the
wash cycle while the washer performs different wash actions.
Rinse
Certain cycles use a spray rinse, which adds water to the tub while the
basket spins. When a fabric softener option is selected, you will hear
sounds similar to the wash cycle as the washer rinses and moves the load.
You may hear the motor turning on briefly (short hum) to move the basket
while filling.
Spin
The washer spins the load at increasing speeds for proper water removal,
based on the selected cycle and spin speed.
Done
Once the cycle is complete, the lid will unlock and this light will come on.
For best results, promptly remove the load.
Locked
The Lock feature allows for higher spin speeds. When lit, the lid is locked
and cannot be opened without pausing the cycle. When the light is off, the
lid can be opened.
To open the lid after it has been locked, press Start/Pause. The lid will
unlock once the washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Press Start/Pause while the
lid is closed to resume the cycle.
Adding Laundry Products
IMPORTANT:
Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-
sudsing and quick-dispersing to produce the right amount of suds for the best performance.
Adding HE detergent to basket:
Add a measured amount of HE detergent or single-dose
laundry packets into the basket. If using Oxi-type
boosters, color-safe bleach, or fabric softener crystals,
add to the bottom of the washer basket before adding
clothes.
NOTE:
Follow the manufacturer’s instructions to
determine the amount of laundry products to use.
Adding liquid chlorine bleach:
Do not overfill, dilute, or use more than 1
cup (236 mL). Do not use color-safe bleach
or Oxi products in the same cycle with liquid
chlorine bleach.
Adding liquid fabric softener to dispenser:
Pour a measured amount of liquid fabric softener into dispenser. Always
follow manufacturer’s directions for correct amount of fabric softener based
on your load size.
Dilute liquid fabric softener by filling the dispenser with warm water until
liquid reaches the underside of the rim. Do not go over the “Max Fill” line.
IMPORTANT:
The Rinse Options knob must be set to either 1 Rinse with Softener or 2 Rinses with Softener when using
fabric softener in the fabric softener dispenser. This ensures that fabric softener is added at the correct time in the rinse
phase and is evenly distributed.
Adding liquid fabric softener manually to wash load:
During the final rinse, wait until the washer has completed filling and press the Start/Pause button to pause the washer. Lift
the lid and add the measured, recommended amount of liquid fabric softener. Do not use more than the recommended
amount. Close the lid and press the Start/Pause button again to start the washer. Always follow manufacturer’s directions for
correct amount of fabric softener based on your load size.
