W11354638A
W11354874A-SP
®
/™ ©2019 All rights reserved. Used under license in Canada.
Top Load Washer Quick Start Guide
OPERATING INSTRUCTIONS
WARNING
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of
oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING:
To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS, located
in your appliance's Owner's Manual, before operating this
appliance.
NOTES:
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Not all features and cycles are on all models, and control panel
appearance may vary.
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If your model has a touch interface, the control panel features a
sensitive surface that responds to a light touch of your finger. To
ensure your selections are registered, touch the control panel
with your fingertip, not your fingernail. When selecting a setting
or option, simply touch its name.
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If your model has physical buttons, make sure to press the
button firmly.
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At cycle completion, your setting and option choices will be
remembered for the next cycle. However, if power to the washer
is lost, the settings and options will go back to the factory
defaults.
Step 1. Add HE Detergent
NOTE:
See the “Adding Laundry
Products” section for more
information on adding HE
detergent, fabric softener, and/or
bleach.
Step 2. Load Clothes
For best results, load garments in
loose heaps evenly around the
basket wall.
Step 3. Open Lid; then Select Cycle
and Settings
Step 4. Press Start/Pause/Cancel
Cycle Guide – Normal Cycle
For best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best
performance are shown in
bold
. Not all cycles and options are available on all models. Not all settings and
options are available on each cycle.
Items to Wash:
Cycle:
Temperature:
Description:
Cottons, linens, and
mixed-garment loads
Normal
Hot
Warm
Cool
Cold
Tap Cold
Use this cycle for normally soiled cottons
and mixed-fabric loads. A high spin speed
is the default for this cycle.
Online Ordering Information
For detailed installation instruction and maintenance information, winter storage, and transportation tips,
please see the Owner’s Manual included with your machine.
For information on any of the following items, a full cycle guide, detailed product dimensions, or for complete
instructions for use and installation, please visit https://www.whirlpool.com/owners, or in Canada
https://www.whirlpool.ca/owners. This may save you the cost of a service call.
However, if you need to contact us, use the information listed below for the appropriate region.
United States:
1–800–253–1301
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022–2692
Canada:
1–800–807–6777
Whirlpool Brand Home Appliances
Customer eXperience Centre
200–6750 Century Ave.
Mississauga, Ontario L5N 0B7
Button Descriptions
SOIL LEVEL
Select the setting most suitable for your load. For heavily soiled and
sturdy fabrics, select Heavy Soil Level for more wash time. For lightly
soiled and delicate fabrics, select Light Soil Level for less wash time. A
lighter soil-level setting will help reduce tangling and wrinkling.
WASH TEMP
Wash Temp senses and maintains uniform water temperatures by
regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric and soils being
washed. For best results, follow the garment label instructions using the
warmest wash water safe for your fabric.
Designed to use only HE
High Efficiency detergents.
NOTES:
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On some models and cycles, warm and hot water may be cooler than
your previous washer.
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Even in a cold- or cool-water wash, some warm water may be added to
the washer to maintain a minimum temperature. All rinses are cold.
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your washer. Turn
the knob to select a cycle for your laundry load. See online “Cycle Guide”
for detailed descriptions.
RINSE OPTIONS
The following options may be added to most cycles. See online “Cycle
Guide” for additional details.
1 Rinse
This option is used to limit a cycle to one rinse.
2 Rinses
This option can be used to automatically add a second rinse to all wash
cycles.
1 Rinses with Softener
This option must be selected if using fabric softener during a cycle. It
ensures that the water levels are correct for optimal fabric softener
distribution.
2 Rinses with Softener
This option turns on both the fabric softener and the 2 Rinses option.
PRESOAK
Use this option to add an extra soak period to any cycle to help loosen
tough stains. The washer will fill and then alternate between a soak and a
gentle agitation before beginning the selected cycle.
START/PAUSE BUTTON
Press to start the selected cycle; press again to pause the cycle and unlock
the lid.
NOTE:
If the washer is spinning, it may take several minutes to unlock the
lid.
Sensing
When the Start/Pause button is pressed, the washer will fill to an initial
water level and begin sensing to determine the load size. The washer will
then continue filling to the appropriate water level based on load size and
proceed to Wash.
If the lid is opened or the Start/Pause button is pressed, the cycle will
pause. Closing the lid and/or pressing the Start/Pause button will resume
the cycle. If the cycle remains paused with the lid open for 10 minutes, the
washer will pump out the water.
Wash
During the first stage of the sensing/wash cycle, water will partially fill the
washer and begin to move the load. It is normal to have the sensing light on
during this stage. You will hear the agitator rotate followed by a several
second pause. This process will repeat for several minutes, allowing the
entire load to become saturated. The lower water level combined with HE
detergent at this stage allows for concentrated cleaning. It is normal for the
load to be above the water line during this stage. At the beginning of the
second stage, the washer will add water to the correct level based on the
load size. You will hear the agitator increase speed during this stage of the
wash cycle. The motor sounds may change at different stages in the wash
cycle.
PROGRESS
The Progress lights show the progress of a cycle. At each stage of the
process, you may notice sounds or pauses that are different from your
previous washers.
Rinse
Certain cycles use a spray rinse, which adds water to the tub while the
basket spins. You may hear sounds similar to the wash cycle as the washer
rinses and moves the load. You may hear the motor turning on briefly (short
hum) to move the basket while filling.
Spin
The washer spins the load at increasing speeds for proper water removal,
based on the selected cycle and spin speed.
Done
Once the cycle is complete, the lid will unlock and this light will come on.
For best results, promptly remove the load.
Locked
The Lock feature allows for higher spin speeds. When lit, the lid is locked
and cannot be opened without pausing the cycle. When the light is off, the
lid can be opened.
To open the lid after it has been locked, press Start/Pause. The lid will
unlock once the washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Press Start/Pause while the
lid is closed to resume the cycle.
Adding Laundry Products
IMPORTANT:
Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-
sudsing and quick-dispersing to produce the right amount of suds for the best performance.
Adding HE detergent to basket:
Add a measured amount of HE detergent or single-dose laundry packets
into the basket. If using Oxi-type boosters, color-safe bleach, or fabric
softener crystals, add to the bottom of the washer basket before adding
clothes.
NOTE:
Follow the manufacturer’s instructions to determine the amount of
laundry products to use.
Adding liquid chlorine bleach:
Do not overfill, dilute, or use more than 1 cup (236
mL). Do not use color-safe bleach or Oxi products in
the same cycle with liquid chlorine bleach.
NOTE:
Follow the manufacturer’s instructions to
determine the amount of laundry products to use.
IMPORTANT:
Rinse option must be selected to 1 Rinse with Softener or 2 Rinses with Softener
to ensure proper distribution at correct time in cycle. Do not overfill or dilute.
During the final rinse, wait until the washer has completed filling and press the Start/Pause
button to pause the washer. Lift the lid and add the measured, recommended amount of liquid
fabric softener. Do not use more than the recommended amount. Close the lid and press the
Start/Pause button again to start the washer.
