20
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service
call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the
complete model and serial number of your appliance. This
information will help us to better respond to your request.
In the U.S.A.
Call the Whirlpool Consumer Assistance Center:
1-800-253-1301.
Our consultants provide assistance with:
■
Features and specifications on our full line of
appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service
technicians are trained to fulfill the product warranty
and provide after-warranty service, anywhere in the
United States.
To locate the Whirlpool designated service company in
your area, you can also look in your telephone directory
Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recommend
that you use only FSP
®
factory specified parts. These parts
will fit right and work right because they are made to the
same exacting specifications used to build every new
ESTATE
®
appliance. To locate FSP factory specified parts
in your area, call our Consumer Assistance Center or your
nearest designated service center.
For further assistance
If you need further assistance, you can write to us with any
questions or concerns at:
Estate Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
In Canada
Call the Inglis Limited Consumer Relations Center
toll free: 1-800-461-5681 8:30 a.m. - 6:00 p.m. (EST)
Our consultants provide assistance with:
■
Features and specifications on our full line of
appliances.
■
Referrals to local dealers.
For service in Canada
Call 1-800-807-6777. Inglis designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in Canada.
If you need replacement parts
If you need to order replacement parts, we recommend
that you only use factory specified parts. These parts will
fit right and work right, because they are made with the
same precision used to build every new ESTATE
®
appliance. To locate factory specified replacement parts in
your area, call your nearest designated service center.
For further assistance
If you need further assistance, you can write to us with any
questions or concerns at:
Consumer Relations Center
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.
