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Whirlpool MHE13XH, Troubleshooting Manual

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Whirlpool MHE13XH Troubleshooting Manual Download Page 1

Microwave Hood

Combination

A Note to You............2

Microwave Oven 
Safety ........................3

Getting to Know Your 
Microwave Oven .......6

Using Your 
Microwave Oven .....11

Cooking Guide ........19

Caring for Your 
Microwave Oven .....20

Questions and 
Answers ..................23

Troubleshooting ......24

Requesting 
Assistance or 
Service ....................25

Warranty..................28

MODEL  MHE13XH

3828W5A0993/4359930

Summary of Contents for MHE13XH

Page 1: ...en Safety 3 Getting to Know Your Microwave Oven 6 Using Your Microwave Oven 11 Cooking Guide 19 Caring for Your Microwave Oven 20 Questions and Answers 23 Troubleshooting 24 Requesting Assistance or Service 25 Warranty 28 MODEL MHE13XH 3828W5A0993 4359930 ...

Page 2: ...call to request service for your appliance you need to know your complete model number and serial number You can find this information on the model and serial number label plate see Microwave oven features in the Getting to Know section Also record the other information shown in the next column Keepthisbookandthesalessliptogetherinasafeplaceforfuturereference Itisimportantforyou tosaveyoursalesrec...

Page 3: ...he shell and sealed containers for example closed glass jars may explode and should not be heated in the microwave oven Use the microwave oven only for its intended use as described in this manual Do not use corrosive chemicals or vapors in the microwave oven This type of oven is specifically designed to heat cook or dry food It is not designed for industrial or laboratory use IMPORTANT SAFETY INS...

Page 4: ...ECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY c Do not operate the oven if it is damaged It is particularly important that the oven door close properly and that there is no damage to the 1 Door bent 2 Hinges and latches broken or loosened 3 Door seals and sealing surfaces d The oven should not be adjusted or repaired by anyone except properly qualified service personnel a Do n...

Page 5: ...ance be provided wWARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock For all cord connected appliances The microwave oven must be grounded In the event of an electrical short circuit grounding reduces the risk of electric s...

Page 6: ...R COOKWARE Test dinnerware or cookware before using To test a dish for safe use put it into the oven with a cup 250 mL of water beside it Cook at 100 cook power for one minute If the dish gets hot and water stays cool do not use it Some dishes melamine some ceramic dinnerware etc absorb microwave energy becoming too hot to handle and slowing cooking times Cooking in metal containers not designed f...

Page 7: ... of the recommended cooking time potatoes should be slightly firm because they will continue cooking during standing time After microwaving let potatoes stand for 5 minutes They will finish cooking while standing MICROWAVE OVEN FEATURES 2 6 4 5 8 7 Your microwave oven is designed to make your cooking experience as enjoyable and productive as possible To get you up and running quickly the following...

Page 8: ...o 3 times to pop a bag of popcorn in any of three sizes 6 BEVERAGE Touch this pad 1 to 2 times to reheat a beverage 7 BAKED POTATO Touch this pad 1 to 4 times to bake potatoes 8 COOK TIME Touch this pad followed by Number pads to set a cooking time 9 COOK POWER Touch this pad after the cook time has been set followed by a Number pad to set the amount of microwave energy released to cook the food T...

Page 9: ...el a program during cooking or to clear the display 17 LIGHT Touch this pad to turn on the cooktop countertop light 18 FAN Touch this pad to turn the fan on or off NOTES If you have entered all settings for a function but do not touch START ENTER within 5 seconds the START indicator light will flash If you open the door while the oven is on and then shut the door the START indicator light will fla...

Page 10: ...ltheTimedLightfunction NOTE Touching TIMER OFF shuts off both the light and timed function Touching LIGHT shuts off just the light USING THE FAN The pad on the bottom right of the control panel controls the 2 speed Fan 1 Choose fan speed Press FAN once for HIGH twice for LOW NOTE If the temperature gets too hot around the microwave oven the exhaust fan in the vent hood will automatically turn on a...

Page 11: ...re the display will show 88 88 For the first 30 seconds after the power is on you can set the clock time without touching CLOCK After 30 seconds has gone by you must follow the directions below to set the time If a time of day is not set 88 88 will show on the display until you touch CLOCK NOTES You can only set the clock if the oven is not cooking food If you enter an incorrect time and touch CLO...

Page 12: ...e pasta or stirrable casseroles Cooking and heating foods that need a cook power lower than high for example whole fish and meat loaf or when food is cooking too fast Reheating a single serving of food Cooking sensitive foods such as cheese and egg dishes pudding and custards Cooking non stirrable casseroles such as lasagna Cooking ham whole poultry and pot roasts Melting chocolate Simmering stews...

Page 13: ...e for Casserole twice for Bacon or three times for Rice 2 Wait 4 seconds 3 Touch COOK again to increase the number of cups items 1 Put food in oven and close the door 2 Choose COOK Example for Casserole Touch COOK display will show CSRLE After 4 seconds Display will show 1 CUP 3 Increase quantity to 2 cups 500 mL within 3 seconds While display shows 1 CUP you may increase the quantity to 2 4 cups ...

Page 14: ...seconds the display will prompt you to enter weight 3 Enter food s weight in pounds and tenths of a pound Example for 1 2 lbs 54 kg NOTES For converting fractions of a pound to decimals see Weight conversion chart later in this section If you enter an incorrect weight touch DEFROST again and enter the correct weight NOTES Loosen or remove any packaging or covering on food See the Defrost chart lat...

Page 15: ...Hot Dogs Sausage Links Spareribs Loin Roast Boneless Sausage Bulk Fish Fillets Steaks Whole Shellfish Crabmeat Lobster Tails Shrimp Scallops SPECIAL INSTRUCTIONS Meat of irregular shape and large fatty cuts of meat should have the narrow or fatty areas shielded with foil at the beginning of a defrost cycle Do not defrost less than 1 4 lb 113 g Do not defrost less than two 4 oz 113 g patties Place ...

Page 16: ...frozen The shape of the package affects how quickly food will defrost Shallow packages will defrost more quickly than a deep block As food begins to defrost separate the pieces Separated pieces defrost more easily Use small pieces of aluminum foil to shield parts of food such as chicken wings leg tips fish tails or areas that start to get warm Make sure the foil does not touch the sides top or bot...

Page 17: ...es After 3 seconds The display will show remaining time At end of cooking time The display will show END USING REHEAT You can reheat food by choosing a category and quantity REHEAT has preset times and cook powers for five categories Pizza Plate Soup Sauce Casserole and Baked Goods 1 Put food in oven and close the door 2 Touch REHEAT Once for Pizza twice for Plate three times for Soup Sauce four t...

Page 18: ...e after choosing POPCORN see Adding or subtracting cook time at the end of the Using Your Microwave Oven section USING ADD1MINUTE ADD 1 MINUTE lets you cook food for 1 minute at 100 cook power or add an extra minute to your cook time cycle You can also use it to extend cook time cycles in multiples of 1 minute up to 99 minutes NOTES To extend cook time cycles in multiples of 1 minute touch ADD 1 M...

Page 19: ...n the center of the dish Stirring turningfoods Stirring and turning foods distributes heat quickly to the center of the dish and avoids overcooking at the outer edges of the food Coveringfood Cover food to reduce splattering shorten cooking times and retain food moisture All coverings that allow microwaves to pass through are suitable Releasingpressureinfoods Several foods for example baked potato...

Page 20: ...ntable and turntable support wash in mild sudsy water for heavily soiled areas use a mild cleanser and scouring sponge The turntable and turntable support are dishwasher safe Usingaluminumfoil Metal containers should not be used in a microwave oven There are however some exceptions If you have purchased food which is prepackaged in an aluminum foil container then refer to the instructions on the p...

Page 21: ... to the other side The filter will drop out 3 Soak grease filters in hot water and a mild deter gent Scrub and swish to remove embedded dirt and grease Rinse well and shake to dry Do not clean filters with ammonia corrosive cleaning agents such as lye based oven cleaners or place them in a dishwasher The filters will turn black or could be damaged 4 To replace grease filters slide filter in the fr...

Page 22: ... 9 Reconnect power or plug in microwave oven Theovenlight 1 Disconnect power or unplug microwave oven 2 Remove the vent cover mounting screws 3 Tip the cover forward then lift out to remove 4 Remove bulb holder mounting screw Bulb holder Thecooktoplight 1 Disconnect power or unplug microwave oven REPLACING THE COOKTOP AND OVEN LIGHTS 2 Remove the bulb cover mounting screws 3 We recommend replacing...

Page 23: ... additional time to allow it to finish cooking This frees the oven for other cooking Steam is normally produced during cooking The microwave oven has been designed to vent this steam out the vents Yes Pop packaged microwave popcorn following manufacturer s guidelines or use the preset POPCORN pad Do not use regular paper bags Use the listening test by stopping the oven as soon as the popping slows...

Page 24: ... correct side up and is sitting securely on center shaft The support is not operating correctly Remove turntable check that the turntable support is properly in place and restart oven If turntable support does not move call an authorized service technician for repair Cooking without the turntable can give you poor results The oven door is not closed completely You have set the controls as a kitche...

Page 25: ...g impaired limited vision etc Referrals to local dealers service companies and repair parts distributors To locate a designated servicer in your area you can also look in your telephone directory Yellow Pages REQUESTING ASSISTANCE OR SERVICE To avoid unnecessary service calls please check the Troubleshooting section It may save you the cost of a service call If you still need help follow the instr...

Page 26: ...ired in the home D Damage to your microwave oven caused by accident misuse fire flood acts of God or use of products not approved by us E Any labor costs during limited warranty F Repairs to parts or systems resulting from unauthorized modifications made to the appliance 10 98 This Roper appliance is warranted by Whirlpool Corporation Under no circumstances shall it be liable under this warranty f...

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