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Whirlpool GI7FVCXWA Bottom, Technical Education, Page: 1 / 102

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Whirlpool GI7FVCXWA Bottom Technical Education Download Page 1

JOB AID 8178777

R-109

2009 Whirlpool 27' French Door IDI 

Models KBFA20ER & KBFA25ER

TECHNICAL EDUCATION

Models:

GI7FVCXWA  GI7FVCXWB  GI7FVCXWQ  GI7FVCXWY

Summary of Contents for GI7FVCXWA Bottom

Page 1: ...JOB AID 8178777 R 109 2009 Whirlpool 27 French Door IDI Models KBFA20ER KBFA25ER TECHNICAL EDUCATION Models GI7FVCXWA GI7FVCXWB GI7FVCXWQ GI7FVCXWY ...

Page 2: ...g Diagrams used in this Job Aid are typical and should be used for training purposes only Always use the Wiring Diagram supplied with the product when servicing the refrigerator GOALS AND OBJECTIVES The goal of this Job Aid is to provide information that will enable the service technician to proper ly diagnose malfunctions and repair the Whirlpool 27 French Door Bottom Mount Refrigerator The objec...

Page 3: ...NENT ACCESS 4 1 Component Locations 4 1 Removing The Facade 4 2 Removing The Ice Maker Assembly 4 4 Removing The Heat Shield And Thermal Fuse 4 7 Removing The Ice Maker LED 4 8 Accessing The Water Valve And Reservor 4 9 Removing The Water Valve 4 11 Removing The Test Switch 4 13 Accessing The Motorized Air Damper 4 14 Accessing The Machine Compartment 4 15 Removing The Compressor 4 16 Accessing Th...

Page 4: ...ESTING 5 1 For Service Technician s Use Only 5 1 Component Specifications 5 2 DIAGNOSTICS AND TROUBLESHOOTING 6 1 Diagnostic Tests 6 1 Troubleshooting 6 3 WIRING DIAGRAMS 7 1 Main Control Board 7 2 Main Control Board Connector Identification 7 3 ...

Page 5: ...can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed You can be killed or seriously injured if you don t immediately follow instructions ...

Page 6: ...ATIONS SERIAL NUMBER MODEL NUMBER G I 7 F V C X W A PRODUCT GROUP G WHIRLPOOL PRODUCT IDENTIFICATION I EXTERNAL ICE WATER CAPACITY 7 27 CU FT MODEL NUMBER MODEL SERIES F RETAIL MODEL FEATURE VARIANTS V SPECIAL VARIATION MODEL FEATURE CODE C IN DOOR ICE DISPENSER DOOR SWING X FRENCH DOOR YEAR OF INTRODUCTION W 2009 COLOR CODE A SATINA ON MONO CABINET B BLACK Q WHITE Y SS ON MONO CABINET ...

Page 7: ...1 3 Bottom Grille MODEL SERIAL NUMBER LABEL TECH SHEET LOCATIONS The Model Serial Number label location is shown below Model Serial Number Label The Tech Sheet location is shown below Tech Sheet ...

Page 8: ...1 4 SPECIFICATIONS ...

Page 9: ...1 5 WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY ...

Page 10: ...1 6 NOTES ...

Page 11: ...2 1 ELECTRICAL REQUIREMENTS INSTALLATION REQUIREMENTS INSTALLATION INSTRUCTIONS LOCATION REQUIREMENTS ...

Page 12: ...2 2 WATER SUPPLY REQUIREMENTS CONNECT THE WATER SUPPLY ...

Page 13: ...2 3 REFRIGERATOR DOORS AND DRAWER ...

Page 14: ...2 4 ...

Page 15: ...2 5 Electrical Shock Hazard Disconnect power before removing doors Failure to do so can result in death or electrical shock ...

Page 16: ...2 6 REFRIGERATOR USE OPENING AND CLOSING DOORS ...

Page 17: ...2 7 CRISPER HUMIDITY CONTROL WATER AND ICE DISPENSER on some models ...

Page 18: ...2 8 ...

Page 19: ...2 9 ICE MAKER AND STORAGE BIN ...

Page 20: ...2 10 WATER FILTRATION SYSTEM CLEANING REFRIGERATOR CARE ...

Page 21: ...2 11 REFRIGERATOR OPERATION TROUBLESHOOTING CHANGING THE LIGHT BULB ...

Page 22: ...2 12 ICE AND WATER TEMPERATURE AND MOISTURE ...

Page 23: ...2 13 ...

Page 24: ...2 14 NOTES ...

Page 25: ...nt which is internally defined Based on these inputs the control determines the required state of the Compressor Evaporator Fan and Air Baffle The optimal defrost times are determined by monitoringthelengthoftimerequiredtodefrost the evaporator compared to an ideal defrost length MAIN CONTROL BOARD Board Over Temperature Operation Control Board has an onboard thermistor If thermistor detects a tem...

Page 26: ...3 2 REFRIGERATION SYSTEM FLOW Cappillary Tube Suction Tube Evaporator Compressor Discharge Tube Compressor Suction Tube Dryer Post Condenser Tube Condenser Process Tube ...

Page 27: ...3 3 MACHINE COMPARTMENT AIR FLOW Compressor Condenser Fan Assembly Drip Pan Condenser ...

Page 28: ...3 4 Ice Bin Air Return Refrigerator Return Air Tunnel Refrigerator Return Air Tunnel Freezer Air Supply Grille Freezer Return Air Through Louvers At Bottom Of Evaporator CABINET AIR FLOW ...

Page 29: ... O D Plastic Tubing 5 16 O D Plastic Tubing 5 16 O D Plastic Tubing Water Valve Foamed in Conduit Foamed in Conduit Ice Maker Dispenser Fill Tube Water Filter Water Tank 5 16 O D Plastic Tubing Incoming Water Line Connection For 1 4 O D Copper tube Compression Fitting ...

Page 30: ...r Open IC Fan On 30 And Evaporator Fan On 100 RC Calling for Cooling and Ice Maker in Freeze Cycle Damper Open IC Fan On 55 And Evaporator Fan On 100 RC Satisfied and Ice Maker in Freezing Mode Damper Closed IC Fan On 55 And Evapora tor Fan On 100 Ice Maker Harvesting Damper Open IC Fan Off and Evaporator Fan On 100 Ice Bin Melting 30 degrees or Damper Closed IC Fan On 90 And Evaporator Fan On 100...

Page 31: ...lion heater operates at 0 30 70 or 100 of it s rated Wattage The ambient thermistor information is used in an equation to adjust the control temperature values As the ambient temperature changes the control value will shift to correct for the change This helps maintain the compartment temperatures at the set value on the user in terface The ambient temperature may or may not be used for all of the...

Page 32: ...3 8 Measured fill Measured off Home SCREENSAVER AND MEASURED FILL Sleep Mode Sleep Mode State Overview of UI home state USING THE CONTROL DISPLAY ...

Page 33: ...3 9 Measured fill Measured off Home Measured fill Dispensing State Measured Fill Complete Standby State SCREENSAVER AND MEASURED FILL continued ...

Page 34: ...3 10 COOLING ON OFF SCREEN Cooling Home State Cooling Off Countdown State Cooling Off Countdown State ...

Page 35: ...3 11 Cooling Off Countdown State Cooling Off Indicator Cooling Off Active State Cooling Off Indicator Cooling Status Information State COOLING ON OFF SCREEN continued ...

Page 36: ...3 12 COOLING ON OFF SCREEN continued Cooling Off Indicator Home State Cooling On Off Cooling On Countdown State Cooling On Off Cooling On Countdown State ...

Page 37: ...3 13 COOLING ON OFF SCREEN continued Cooling Off Indicator Home State Cooling On Off Cooling On Countdown State Cooling On Off Fast Cool Disabled State ...

Page 38: ...3 14 COOLING ON OFF SCREEN continued TEMPERATURE SETTING SCREEN Cooling Off Indicator Locked State Cooling Home State Cooling Cooling Setup State ...

Page 39: ...3 15 Cooling Setting Unit State Cooling Setting Temperature State Cooling Setting Unit Complete State TEMPERATURE SETTING SCREEN continued ...

Page 40: ...3 16 ALERT SCREEN DOOR AJAR FILTER RESET Door Alarm Indicator Door Alarm Active State Door Alarm Indicator Door Alarm Alert Screen State Door Alarm Indicator Door Alarm Snooze State Active State ...

Page 41: ...3 17 ALERT SCREEN DOOR AJAR FILTER RESET continued Water Filter Indicator Water Filter Order State Water Filter Status Water Filter Setup State Water Filter Alert Water Filter Confirmation State ...

Page 42: ...3 18 ALERT SCREEN DOOR AJAR FILTER RESET continued Water Filter Alert Water Filter Countdown State Water Filter Status Water Filter Setup State ...

Page 43: ...3 19 ALERT SCREEN GLOBAL ALERTS ADVANCED FEATURES SCREEN Alert Indicator Management Multiple Alert Indicators State Features Features Menu State Dispenser Lock Unlocked State ...

Page 44: ...3 20 Dispenser Lock Lock Confirmation State Dispenser Lock Lock Countdown State Dispenser Lock Lock Complete State ADVANCED FEATURES SCREEN ...

Page 45: ...3 21 Dispenser Unlock Locked State Dispenser Unlock Unlock Confirmation State Dispenser Unlock Unlock Countdown State ADVANCED FEATURES SCREEN continued ...

Page 46: ...3 22 Dispenser Unlock Unlock Complete State Features Features Menu State Fast cool Setup Fast cool Off State ADVANCED FEATURES SCREEN continued ...

Page 47: ...3 23 Fast cool Setup Fast cool Off State Fast cool Indicator Fast cool Indicator On State Features Features Menu State ADVANCED FEATURES SCREEN continued ...

Page 48: ...3 24 ADVANCED FEATURES SCREEN continued Timer Timer Setup State Timer Timer Running State Timer Timer Running Maximized State ...

Page 49: ...3 25 ADVANCED FEATURES SCREEN continued Timer Timer Running State Timer Timer Running in Memory State Timer Timer Running Minimized State in Home Screen ...

Page 50: ...3 26 ADVANCED FEATURES SCREEN continued Timer Timer Running State Timer Timer Complete State Options Options Menu State ...

Page 51: ...3 27 ADVANCED FEATURES SCREEN continued Power Out History Power Out History View State Power Out Alert Power Out Alert State Power Outage Alert Power Outage Alert Confirmation State ...

Page 52: ...3 28 ADVANCED FEATURES SCREEN continued ADVANCED FEATURES SCREEN SETTINGS PREFERENCES Power Out Alert Power Out Alert Countdown State Options Options Menu State Home State ...

Page 53: ...3 29 ADVANCED FEATURES SCREEN SETTINGS PREFERENCES con t Brightness Setting Brightness Setup State Volume Setting Volume Setup State Time Date Setting Time Date Setup State ...

Page 54: ...3 30 ADVANCED FEATURES SCREEN SETTINGS PREFERENCES con t Time Date Setting Time Date Setup State Factory reset Setting Factory reset Setup State Settings Settings Menu State ...

Page 55: ...3 31 ADVANCED FEATURES SCREEN SETTINGS PREFERENCES con t Factory reset Setting Factory reset Setup State Features Features Menu State Preferences Preferences Menu State ...

Page 56: ...3 32 ADVANCED FEATURES SCREEN SETTINGS PREFERENCES con t Ice Preference Ice Preference Setup State Water Preference Water Preference Setup State Language Preference Language Preference Setup StateState ...

Page 57: ... SCREEN SETTINGS PREFERENCES con t TEMPORARY ALERT ADVANCED FEATURES SCREEN ICE MAKER Dispense Preference Dispense Preference Setup State Temporary Alert for Disabled Buttons Temporary Alert State Options Options Menu State ...

Page 58: ...3 34 ADVANCED FEATURES SCREEN ICE MAKER continued Ice maker Setting Ice maker Setup State Ice maker Setting Ice maker Setup State ...

Page 59: ...3 35 SHOWROOM FLOOR MODE DEMO MODE SERVICE DIAGNOSTICS MODE Service Mode Service Menu State Service Mode Service Menu State Service Mode Demo Mode State ...

Page 60: ...3 36 SHOWROOM FLOOR MODE DEMO MODE SERVICE DIAGNOSTICS MODE continued Service Mode Service Menu State Service Mode Service Menu State Service Mode Service Diagnostics State ...

Page 61: ...3 37 SHOWROOM FLOOR MODE DEMO MODE SERVICE DIAGNOSTICS MODE continued Service Mode Service Menu State Service Mode Service Diagnostics State Service Mode Service Diagnostics State ...

Page 62: ...3 38 NOTES ...

Page 63: ...4 1 COMPONENT LOCATIONS This section instructs you on how to service each component inside the French Door Bottom Mount Refrigerator The components and their locations are shown below COMPONENT ACCESS ...

Page 64: ...mpartment door Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 4 Use a wide flat blade screwdriver or putty knife to release 3 Tape indicates where to insert tool to release facade ...

Page 65: ...4 3 REMOVING THE FACADE continued Front Tabs Rear Tabs ...

Page 66: ...re servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Remove the hex head screw securing the ice maker assembly to the cabinet 2 Pull the ice maker assembly out and down to remove 3 Rest the assembly on the upper shelf ...

Page 67: ...the assembly 6 When reassembling make sure the grommet is installed properly to ensure a tight air seal Top and side view of icemaker assembly Critical Sealing Areas REMOVING THE ICE MAKER ASSEMBLY continued Foam Air Seal Grommet Continued next page ...

Page 68: ...maker cover 7 Unsnap fasteners securing fan cover and lift off 8 Roll out the ice maker to disengage lip on air diverter from ice maker housing and re move Insert Screw Driver Blade and Twist Test Switch Lip of Ice Maker Air Diffuser Slips into Channel in Housing ...

Page 69: ...erating Failure to do so can result in death or electrical shock Depress Locking Tab and Remove Harness 2 Remove 3 screws securing air difffuser to ice maker mold View of the bottom of the new small cube ice maker 6 cavity Small cube ice maker core 3 Unclip the thermal fuse from the ice maker mold 1 Unplug refrigerator or disconnect power ...

Page 70: ...ilure to do so can result in death or electrical shock 2 Insert straight blade screwdriver into slot in light lens to release tabs and lift out 3 Insert straight blade and pop out assembly NOTE If the LED cannot be pulled out to unplug the wiring harness the assembly must be split apart to remove 1 Unplug refrigerator or disconnect power ...

Page 71: ... right side of cover ACCESSING THE WATER VALVE AND RESERVOIR Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock Continued next page ...

Page 72: ...er back There are two tabs on the rear of the cover that fit into slots in the rear of the cavity 2 Release the clips on left and right side of the cover as it is pulled downward Release Clip Release Clip ACCESSING WATER VALVE AND RESERVOIR continued ...

Page 73: ...rical shock 1 Unplug refrigerator or disconnect power 2 Turn off the water supply to the refrigerator 3 Remove the water tubes from the valve 4 Release the water tubes from the John Guess fittings and remove 5 Release the retainer tabs on the left and right side of the valve as you pull down on the valve 6 Drop the valve down and remove the in let water tube Continued next page ...

Page 74: ...4 12 REMOVING THE WATER VALVE continued 7 Disconnect harness and chassis ground connector ...

Page 75: ...ect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Disconnect wires from switch 3 Remove switch 2 Use a straight blade screw driver to re lease locking tab on the side of the switch ...

Page 76: ...rized damper from the housing View of damper door Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Unplug refrigerator or disconnect power ...

Page 77: ...60HZ 113Watts Locked Rotor 3 3 amps Full Load 3 3 amps Resistance all windings 6 4 Ohms Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock Embraco variable speed compressor Inverter Voltages Red White 120 VAC ORG Red and ORG WH 3 6 VDC ...

Page 78: ... tab 4 Lift off dog bone REMOVING THE COMPRESSOR Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Unplug refrigerator or disconnect power ...

Page 79: ...power 2 Remove 4 screws securing cover Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 3 Unsnap and remove plastic cover Main Control Board New Power Supply Board ...

Page 80: ...screwdriver vertical ly from the top of the drain tube opening to release locking tab 4 Lift off drain tube Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Unplug refrigerator or disconnect power ...

Page 81: ...4 19 LEVELING LEGS Front roller adjustment 3 8 Hex Head Bolt Clockwise raises cabinet Counterclockwise lowers cabinet After leveling unit adjust brake so rubber foot contacts floor ...

Page 82: ...re servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Unplug refrigerator or disconnect power 2 Tilt condenser fan side of cabinet 2 Remove the 2 Torx screws securing the base pan to the cabinet and drop the down the base pan ...

Page 83: ...4 21 REMOVING LEFT ROLLER 1 Slide pin out of bracket and remove the roller ...

Page 84: ... the 2 evaporation pan tabs in serted into the cabinet 4 Release the 2 evaporation pan tabs in serted into the cabinet 5 Tabs on the evaporation pan secure the front of the pan to the base Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock ...

Page 85: ...ower before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Unplug refrigerator or disconnect power Locking Tab 2 Unsnap tab on the bottom of the fan as sembly 2 and slide assembly channels out of evaporator pan ...

Page 86: ...ER 1 Unplug refrigerator or disconnect power Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 2 Remove drip pan and tray ...

Page 87: ... you pull down Tabs on the top of the user interface engage slots in the dispenser housing DISASSEMBLING THE DISPENSER continued Remove the User Interface Board 4 Release the clips on the left and right side on the bottom of the user interface board 6 Disconnect wire harnesses Continued next page ...

Page 88: ...lips on the left and right side of the dispenser divider 11 Disconnect the wiring harnesses DISASSEMBLING THE DISPENSER continued 7 Unsnap water tube from divider 8 Remove the two 1 4 hex head screws 10 Remove the divider ...

Page 89: ...screws se curing the lower pan to the housing 14 Depress the rear of the dispenser facade and and lift 15 Disengage the facade tabs from the slots in the housing 13 Remove the pan DISASSEMBLING THE DISPENSER continued Continued next page ...

Page 90: ...4 28 DISASSEMBLING THE DISPENSER continued 16 Slide switches up to disengage from housing tabs ...

Page 91: ...an result in death or electrical shock 1 Unplug refrigerator or disconnect power 3 Remove the Phillips head screw secur ing the T shaped cover to the top of the cabinet see figure 4 4 Remove the cover to expose the water tubes and wiring harness see figure 5 2 Remove the right and left hand hinge cover see figures 1 2 and 3 Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 ...

Page 92: ...nect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Unplug refrigerator or disconnect power 2 Disconnect John Guess Fitting see figure 1 3 Unplug Wire Harness see figure 2 Figure 2 Figure 1 ...

Page 93: ...4 31 REMOVING THE ICEMAKER FILL TUBE Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock ...

Page 94: ...4 32 NOTES ...

Page 95: ...5 1 COMPONENT TESTING Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock ...

Page 96: ...5 2 ...

Page 97: ...6 1 DIAGNOSTICS TROUBLESHOOTING DIAGNOSTIC TESTS ...

Page 98: ...6 2 DIAGNOSTIC TESTS continued ...

Page 99: ...7 1 WIRING DIAGRAMS ...

Page 100: ...7 2 MAIN CONTROL BOARD CONNECTOR IDENTIFICATION ...

Page 101: ...RIZED SERVICER IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICALASSISTANCE LINE 1 800 488 4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER FOR WHIRLPOOL PRODUCTS 1 800 253 1301 FOR KITCHENAID PRODUCTS 1 800 422 1230 FOR ROPER PRODUCTS 1 800 447 6737 FOR LITERATURE ORD...

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