Whirlpool GC5SHGXKB00 Service Manual Download Page 1

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CONSUMER SERVICES TECHNICAL

EDUCATION GROUP PRESENTS

R-95

JOB AID

Part No. 8178066A

2001 K MODEL

COUNTER DEPTH

SIDE-BY-SIDE REFRIGERATOR

WITH VARIABLE CAPACITY

COMPRESSOR

MODELS:
GC5SHGXKB00
GC5SHGXKQ00
GC5SHGXKS00
GC5SHGXKT00
GC5THGXKB00
GC5THGXKQ00
GC5THGXKT00

Summary of Contents for GC5SHGXKB00

Page 1: ...DUCATION GROUP PRESENTS R 95 JOB AID Part No 8178066A 2001 K MODEL COUNTER DEPTH SIDE BY SIDE REFRIGERATOR WITH VARIABLE CAPACITY COMPRESSOR MODELS GC5SHGXKB00 GC5SHGXKQ00 GC5SHGXKS00 GC5SHGXKT00 GC5THGXKB00 GC5THGXKQ00 GC5THGXKT00 ...

Page 2: ...ovided with the refrigerator The Wiring Diagrams and Strip Circuits used in this Job Aid are typical and should be used for training purposes only Always use the Wiring Diagram supplied with the product when servicing the unit GOALS AND OBJECTIVES The goal of this Job Aid is to provide detailed information that will enable the service technician to properly diagnose malfunctions and repair the Sid...

Page 3: ... 6 Removing The Water Reservoir 4 7 Removing The Ice Maker And The Auger Motor Crush Cube Solenoid 4 9 Removing The Evaporator Fan Motor The Bimetal The Defrost Heater The Evaporator 4 11 Removing The Condenser Fan Motor 4 15 Removing The Compressor 4 16 Removing The Inverter Assembly 4 17 Removing The Main Control Board Assembly 4 18 Removing The Water Dispenser Fill Tube 4 20 Removing The Water ...

Page 4: ...ROUBLESHOOTING 6 1 Diagnosis 6 1 Pre Diagnostics Checks 6 1 Diagnostics Mode 6 1 Water Filter Input WFI Test 6 2 Troubleshooting Chart 6 3 WIRING DIAGRAMS STRIP CIRCUITS 7 1 Wiring Diagram 7 1 Strip Circuits 7 2 Page ...

Page 5: ... safety messages in this Job Aid and on the appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean All safety messages will tell you what the potential hazard is tell you how to reduce the c...

Page 6: ...the appliance or touchyourfingerrepeatedlytoagreenground connection point or unpainted metal in the appliance Before removing the part from its package touch the antistatic bag to a green ground connection point or unpainted metal in the appliance Avoid touching electronic parts or terminal contacts Handle the electronic control as sembly by the edges only When repackaging the failed electronic co...

Page 7: ...ODEL FEATURE CODE DOOR SWING L Left Fixed R Right Fixed X Right Reversible or Standard SXS Y Left Reversible YEAR OF INTRODUCTION K 2001 COLOR CODE Q White on White ENERGY POWER DESIGNATOR NUMERIC 0 Original 1 1st Change 2 2nd Change Etc ENGINEERING CHANGE NUMERIC 0 Original 1 1st Change 2 2nd Change Etc SERIAL NUMBER S L 30 10001 MANUFACTURING SITE S Fort Smith AR YEAR OF PRODUCTION L 2001 WEEK O...

Page 8: ...BER LABEL AND TECH SHEET LOCATIONS The Model Serial Number Label and Tech Sheet locations are shown below Model Serial Number Location Refrigerator Compartment Base Grille Tech Sheet Location Behind Base Grille Screw Screw ...

Page 9: ...uding Hardware Handles in 29 3 8 29 3 8 29 3 8 Depth Less Doors Base Grille Minimum Opening in 2 4 2 4 2 4 Crated Weight lbs 360 360 360 Cabinet Color Black White Black Cabinet Hinge Cover Color Black White Black Cabinet Stainless Steel Door Cabinet Center Rail Color Black White Black Cabinet Deck Rail Color Black White Black Cabinet Base Grille Color Black White Black Cabinet Rollers Front Rear A...

Page 10: ...Ice Trays quantity No No Standard Warranty Months 12 12 Full Liner And Sealed System Warranty Months 60 60 Model Number GC5THGXKQ GC5THGXKT Model Description Whirlpool Gold Counter Depth Trim Dispenser Filtered White Whirlpool Gold Counter Depth Trim Refrigerator Dispenser Filtered Biscuit Size Configuration 25 Counter Depth 25 Counter Depth Cabinet Height Floor To Top Of Cabinet in 71 1 2 71 1 2 ...

Page 11: ...ng or plumbing to replace light bulbs or replacement water filters other than as noted above 2 Repairs when your refrigerator is used in other than normal single family household use 3 Pickup and delivery Your refrigerator is designed to be repaired in the home 4 Damage resulting from accident alteration misuse abuse fire flood improper installation acts of God or use of products not approved by W...

Page 12: ...1 8 NOTES ...

Page 13: ...tilt of the refrigerator 2 Adjust the front leveling bolt so that the top of the refrigerator is parallel with the cabi net above the refrigerator Forstandardcabinets leaveapproximately 1 8 3 18mm gapbetweenthetophinges and the cabinet Forfull overlaycabinets leavea1 4 6 35 mm gap for leveling If you do not have a cabinet above the refrigerator adjusttherefrigeratortomake it level 1 2 NOTE Be care...

Page 14: ...2 2 NOTES ...

Page 15: ...s sought at the lowest possible fan and compressor speed Warmer Water Filter Power On Off Warmer Cooler Freezer Refrigerator Cooler 46 40 4 38 7 37 35 3 33 6 31 9 8 3 4 1 7 0 1 7 3 4 5 1 THE ELECTRONIC CONTROL PANEL NOTE The illustration above shows the actual temperaturethatisassociatedwitheachcorre sponding LED Freezer temperatures can be set from 8 F to 5 F 13 C to 21 C Refrigerator tempera tur...

Page 16: ...he resistance of the thermistors and compares it to both the customer temperature settings and the last thermistor reading taken This information is used to determine when to begin a cooling operation and if a change is necessary in the damper setting or the evaporator fan or com pressor speed When a warm refrigerator is first put into a cooling mode the air door partially opens and the compressor...

Page 17: ...sor off time is pro grammed into the control When the compres sor turns off a minimum of 7 minutes must elapse before allowing a restart The inverter board utilizes a current limiting device and thermal protection that eliminates the need for a compressor mounted thermal protector EVAPORATOR FAN MOTOR The evaporator fan motor is a 12 vdc variable speed motor The motor has four wires A blue wire pr...

Page 18: ...pen the time to defrost is reset to 8 hours and thecontrolwilltimethroughtheentire37minute defrost period During diagnostics this will al low a technician time to look for heater opera tion and if necessary bypass the bimetal POWER INTERRUPTION After a power interruption the following events will occur The unit returns to the same operating mode and settings in use prior to the power inter ruption...

Page 19: ... SHUTOFF Theelectroniccontrolutilizesanon boardther mistor to shut the compressor off if the tem perature rises above 160 F 71 C When the temperature drops to 130 F 55 C the com pressor returns to normal operation This cycle continuesindefinitelyuntilthecauseofthehigh temperature has been corrected AIR CIRCULATION In order to ensure the proper refrigerator and freezer compartment temperatures air ...

Page 20: ...3 6 NOTES ...

Page 21: ... Touch Control Assembly Motorized Air Door Refrigerator Door Switch Freezer Door Switch Auger Motor Behind Ice Bin Freezer Thermistor Ice Maker Behind Cover Evaporator Fan Motor Bimetal Defrost Heater Evaporator Water Reservoir Refrigerator Thermistor Ice Water Dispenser On Front Of Freezer Door Water Valve Compressor Inverter Assembly Condenser Fan Motor Main Control Board Assembly ...

Page 22: ...ck Hazard Disconnect power before servicing Replace all panels before operating Failure to do so can result in death or electrical shock Light Shield 4 Remove the bulb from the socket 5 Remove the hex head screw from the touch control assembly then pull the as sembly forward to unhook it from the re frigerator liner and down to remove it Screw Touch Control Assembly 40W Bulb 3 Remove the light shi...

Page 23: ...To remove the insert and overlay press the locking clips and push the insert and overlay out of the touch control housing opening Touch Display Board Touch Control Housing Clip 1 of 5 Light Socket Wires Insert Overlay Unclip Push Out 9 To remove the motorized air door a Pull the cover and motorized air door away from the refrigerator liner b Disconnect the wire connector from the motorized air doo...

Page 24: ...e the shelf as well The thermistor locations are shown below Electrical Shock Hazard Disconnect power before servicing Replace all panels before operating Failure to do so can result in death or electrical shock 4 Disconnect the 2 wire connector and re move the thermistor 3 Remove the hex head screw from the thermistor cover Pull the cover forward at the screw end and unhook the tab from the slot ...

Page 25: ... disconnect the power NOTE The refrigerator and freezer door switches are identical and are removed in the same manner 2 Depending on the door switch open the freezerorrefrigeratordoor Thedoorswitch locations are shown below Freezer Door Switch Refrigerator Door Switch 4 Disconnect the wires from the door switch terminals Refrigerator Door Switch REASSEMBLY NOTE Be sure to position ei ther door sw...

Page 26: ...Hazard Disconnect power before servicing Replace all panels before operating Failure to do so can result in death or electrical shock 3 Remove the light shield 4 Remove the bulb from the socket 5 Grasp the light socket by the rounded portion and pull out on the narrow end while pressing the locking arm see the photo below with a screwdriver blade Pull out on the socket until it disengages from the...

Page 27: ...r Tubing Union Nut Continued on the next page Water Reservoir On Rear Liner 3 Place a container near the base grille to catch the water in the next step 4 Disconnect the water dispenser fill tube from the union slide the nut off the end of the tube and allow the water to drain into the container NOTE If the water reservoir tubing located inside the refrigerator compartment becomes damaged you can ...

Page 28: ...r Valve Pull Tubing Through Here Water Reservoir Inlet Tubing Nut REASSEMBLY NOTE Make sure that you route the water reservoir tubing through the condenser fan motor bracket to the water valve and the water dispenser union see the bottom left photo Do not allow the tubing to contact the hot discharge lines coming from the com pressor Tubing Strap Pull Tubing Up Through Grommet Condenser Fan Motor ...

Page 29: ... Maker Shelf Ice Bin 3 To remove the ice maker a Remove the bottom screw from the ice maker bracket Ice Maker Auger Assembly Bottom Bracket Screw b Loosen the two top ice maker bracket screws c Lift the brackets at the top of the ice maker off the screws disconnect the electrical harness connector and re move the ice maker Top Bracket Screws Harness Connector Behind Ice Maker Water Fill Tube Insid...

Page 30: ...crew disconnect the electrical harness con nector and remove the auger assem bly Screws Screws Harness Connector Ground Wire d Toremovetheauger unscrewthedrive coupler left handthreads andremove it from the motor shaft e Remove the three auger motor hex head screws from the housing Drive Coupler Remove f Disconnect the wires from the auger motor terminals g To remove the crush cube solenoid remove...

Page 31: ...onnect power before servicing Replace all panels before operating Failure to do so can result in death or electrical shock Ice Bin 3 Remove the light shield and bulb from the freezer light 4 Remove the phillips screw from each of the two top rear shelf support studs and remove the studs 5 Remove the eight hex head screws from the evaporator cover Light Shield Bulb Shelves Freezer Baskets Remove Re...

Page 32: ...r 7 To remove the evaporator fan motor a Pull the fan blade off the motor shaft b Unclip the motor c Disconnect the wire connector from the terminals Defrost Heater Bimetal Evaporator Evaporator Fan Motor d Remove the isolator from the motor Pull Fan Blade Off Motor Shaft Unclip Motor Wire Connector Evaporator Fan Motor Isolator Unhook Evaporator Cover Tabs ...

Page 33: ...tor b Disconnectthetwodefrostheaterwires and the main terminal connector c Unclip the bimetal from the evaporator inlet tubing d Remove the two top hex head screws and loosen the bottom screw on the evaporator fan motor shroud and re move the shroud and the two foam inserts Bimetal Terminal Connector Evaporator Fan Motor Shroud Screws 2 of 3 Right Foam Block Do Not Overbend Tubing NOTE Be very car...

Page 34: ...the unit and remove thetwohangersfromthedefrostheater h Slide the defrost heater off the evapo rator REASSEMBLY NOTES 1 The evaporator fan motor shroud has a foaminsertoneachside Notetheposition of these inserts in the photo and reinstall them correctly as shown Foam Inserts Right Foam Block Left Styrofoam Block 2 Be sure to reinstall the left styrofoam block and the right foam block at the locati...

Page 35: ... servicing Replace all panels before operating Failure to do so can result in death or electrical shock 5 Remove the two hex head screws from the condenser fan motor and remove the motor 4 Removethespeednutfromthecondenser fan blade and remove the blade Condenser Fan Motor Speed Nut 6 Disconnect the wire connector from the condenser fan motor NOTE When you reinstall the condenser fan blade make su...

Page 36: ...Cut the filter drier from the system do not use a torch to remove the filter drier 11 Pull the four clips from the compressor mounting studs and remove the compres sor 4 Remove the inverter assembly see page 4 17 for the procedure 5 Remove the compressor terminal cover To remove the cover insert a flat bladed screwdriverintothetopslot pushdownon the screwdriver to release the catch and then rotate...

Page 37: ...ting Failure to do so can result in death or electrical shock Inverter Assembly 7 Disconnect the 3 wire and 2 wire connec tors from the inverter Green Ground Wire Inverter Assembly Inverter Connector Compressor 3 Wire Connector 2 Wire Connector Inverter Assembly 5 Remove the compressor terminal cover see step 5 on page 4 16 for the proce dure 6 Disconnect the inverter output 3 wire con nector and ...

Page 38: ...l panels before operating Failure to do so can result in death or electrical shock Main Control Board Assembly 4 Remove the inverter assembly see page 4 17 for the procedure 5 Disconnect the 3 9 and 12 pin connec tors as shown below 6 Remove the hex head screw from the green ground wire 7 Remove the two hex head mounting screws from the main control board enclo sure and remove it from the unit 8 D...

Page 39: ...n On Tab To Remove Board From Standoffs NOTE When you reinstall the main control board assembly be sure to install the green ground wire at the location shown in the photo Electrical Shock Hazard Connect green ground wire to ground screw Failure to do so can result in death or electri cal shock Ground Wire Main Control Board Assembly ...

Page 40: ... upside down under the ice water dispenser control panel and pry the bottom edge of the panel out at the two small slots with a large bladed screwdriver NOTE Sharp edges may be present 1 Unplug the refrigerator or disconnect the power 2 Pull out the ice water dispenser drip tray Remove Drip Tray 4 Disconnect the control panel switch con nector from the wiring harness and re move the panel Switch C...

Page 41: ...Wire Connectors Ground Wire Screw Screw Switch Subpanel 8 Place a container near the base grille to catch the water in the next step 11 At the dispenser pull the water dispenser fill tube out of the dispenser hole 12 Remove the water dispenser fill tube bracket from the end of the old fill tube and install it on the end of the new tube Leave approximately 1 of tubing for the spout Wire Tie Water D...

Page 42: ...rd Disconnect power before servicing Replace all panels before operating Failure to do so can result in death or electrical shock Water Valve 6 Position a container under the water valve to catch the water in the next step 7 Disconnect the 1 2 nut from the water valve inlet tubing 8 Remove the water outlet tubing nuts from the water valve 9 Remove the wire connectors from the two solenoids Water O...

Page 43: ... Opentherefrigeratorandfreezerdoors and remove the two screws from the base grille and remove the grille from the front of the unit 2 Screws 2 Screws Freezer Handle Continued on the next page NOTE Sharp edges may be present 1 Unplug the refrigerator or disconnect the power NOTE The refrigerator door and handles are removed in the same manner as the freezer door except that the ice water dispenser ...

Page 44: ...penserfilltube from the union slide the nut off the end of the tube and allow the water to drain into the container d Cut the wire tie around the bottom door hinge f Close the freezer door to hold it in place g Remove the three Torx screws from the top hinge and remove the hinge h Open the freezer door and lift it off the bottom hinge Top Hinge Torx Screw 1 of 3 Dispenser Power Connector ...

Page 45: ... the roller you are re placing Only prop up the outside edge of the cabinet and not the bottom frame The frame must be free to move in order to access the roller pin 5 Turn the adjustment rod to remove it from the roller Electrical Shock Hazard Disconnect power before servicing Replace all panels before operating Failure to do so can result in death or electrical shock Roller Adjustment Rod Roller...

Page 46: ...4 26 NOTES ...

Page 47: ...ing mode 3 With the thermistor disconnected and the refrigerator in the cooling mode touch the voltmeter test probes to the thermistor main harness connector pins The meter should indicate approximately 5 volts DC If the voltage was not present check for a thermistoroutputatthemaincontrolboard see page 5 5 6 Depending on the temperature the meter should indicate within the approximate range as sho...

Page 48: ...porator fan motor 1 Run the diagnostics tests see page 6 1 and check for the proper operation of the evaporator fan motor in step 03 NOTE During the evaporator fan motor opera tion 5 to 17 volts DC will be present at the yellow and white wires A constant 12 volts at the red and white wires will be present anytime thefanmotorisoperating Theremainingsteps will allow you to check the resistance of th...

Page 49: ...ite Wires 120 Volts AC Main Control Board P7 3 Red P7 8 Red White 3 To 6 Volts DC Inverter Pins 4 Set the voltmeter to read the voltages shown in the chart If the 3 to 6 volts DC is not present at the inverter red white and red wires check P7 3 and P7 8 on the main con trol board for 3 to 6 volts DC If the volt age is not present replace the main control board If the 3 to 6 volts DC is present at ...

Page 50: ...450 Ω 6 Touch one of the test probes to the motor ized air door connector with the red wire and the other test probe to the blue wire The meter should indicate approximately 400 to 450 Ω DEFROST HEATER BIMETAL Refer to page 4 11 for the procedure for servic ing the defrost heater and bimetal 1 Run the diagnostics tests see page 6 1 and check for the proper operation of the defrost heater and bimet...

Page 51: ... Output 5 VDC Measured at pins 2 4 1 N A 2 N A 3 N A 4 Ref Door Input 120 VAC Voltage present when door is open 5 Ice Maker Valve Input 120 VAC Voltage present when ice maker is energized 6 Dispenser Valve Input 120 VAC Voltage present when dispenser valve is energized 7 Bimetal Input 120 VAC Voltage present when bimetal is closed 8 N A 1 AC GND AC GND 2 AC L1 120 VAC 3 AC Neutral AC Neutral 4 AC ...

Page 52: ...d 3 Set the ohmmeter to the R x 1 scale 4 Touch the ohmmeter test probes to the solenoid terminals 5 The meter should indicate approximately 35 to 45 ohms CRUSH CUBE SOLENOID ICE MAKER AUGER MOTOR Refer to page 4 9 for the procedure for servic ing the ice maker auger motor 1 Unplug the refrigerator or disconnect the power 2 Disconnect one of the wires going to the auger motor 3 Set the ohmmeter to...

Page 53: ...meter should indicate approximately 160 to 170 Ω 5 Touch the ohmmeter test probes to the terminals of the water dispenser solenoid The ohmmeter should indicate approxi mately 330 to 355 Ω Ice Maker Solenoid 1 4 Outlet Water Dispenser Solenoid 5 16 Outlet Refer to page 4 5 for the procedure for servic ing a door switch 1 Unplug the refrigerator or disconnect the power 2 Disconnect one of the wires ...

Page 54: ...5 8 NOTES ...

Page 55: ... The refrigera tor LEDs will show the step number with the bottom LED being 1 The results of the checks are shown on the water filter status indicator Green indicates good and red indicates bad After 20 minutes the control will default from the Diagnostics Mode to a normal cooling mode To enter the diagnostics mode Press and hold the Water Filter Reset keypad and then immediately press and hold th...

Page 56: ... or less than 20 F Red Thermistor is shorted or greater than 115 F Green Thermistor is within normal range Red Thermistor is open or less than 10 F Red Thermistor is shorted or greater than 115 F Green Evaporator Fan Motor is On at correct speed Red Evaporator Fan Motor is On at incorrect speed 0 4 Condenser Fan Motor Green Condenser Fan Motor is On Green Compressor is On at 4500 rpm Red Compresso...

Page 57: ...s test to operate air door Check for proper DC input voltage If voltage is normal and door will still not operate replace air door Air door seal missing or damaged Repair or replace seal Main PC board Run diagnostics test to operate air door Freezer control set too warm Set to a lower temperature Freezer thermistor Check wires and connectors Run diagnostics and if a defective thermistor is indicat...

Page 58: ...6 4 NOTES ...

Page 59: ...7 1 WIRING DIAGRAMS STRIP CIRCUITS WIRING DIAGRAM P5 P7 P6 P2 P3 P4 ...

Page 60: ...ING CIRCUITS The Compressor Electronic Control Board Thermistor Compressor Inverter Board L1 N BK WH RD RD WH P7 8 P7 3 P5 3 P5 2 WH The Condenser Fan Motor Electronic Control Board Condenser Fan Motor L1 N BK P5 2 P6 1 WH RD WH ...

Page 61: ... WH L1 N P5 2 P5 3 P7 4 P7 5 P7 9 P7 10 WH YL RD BU YL BU WH VT YL BK YL RD Electronic Control Board Evaporator Fan Motor THE DEFROST CYCLE The Defrost Heater Electronic Control Board Defrost Heater Bimetal L1 N BK P6 4 P5 2 PK BR WH ...

Page 62: ...7 4 NOTES ...

Page 63: ...R READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER FOR LITERATURE ORDERS PHONE 1 800 851 4605 IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSISTANCE LINE 1 800 488 4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER FOR WHIRLPOOL PRODUCTS 1 800 253 1301 FOR KITCHENA...

Page 64: ...CORPORATION ...

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