Whirlpool CALYPSO WashMotion GVW9959K-0 User Manual Download Page 49 | Manualshive

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45

PROBLEM

POSSIBLE CAUSE

SOLUTION

Won’t Drain

Foreign material in pump, tub
sump or drain hoses.
Pump impellar cracked/broken.
Pump bound.

Pump motor failure.

Clear foreign material.

Check pump for proper movement and
check for impellar problems. Replace
pump as needed.

Check pump motor windings resis-
tances. Check wiring harness connec-
tions at pump motor and motor control-
ler.
Check for shipping material left in
washer. Check for proper levelling and
adequate floor support.
Check the rear levelling legs for proper
installation and free movement. Check
front legs for level and wrench tighten
lock nuts against washer cabinet.
Check for water in balance ring. If ring
is cracked and not holding water, replace
balance ring. Check for proper fit on spin
basket.
Check basket drive block for tight fit on
spin basket. Check that drive block is
keyed to the spin tube and the spanner
nut is tightened.
Check Hot/Cold inlet valve solenoids for
continuity. Replace log valve if defec-
tive.
Check ATC sensor by measuring
resistaance between P13-7 and P13-8
at the machine control harness connec-
tor. Resistance should be between 74
and 24 k-ohms.
See ATC test. If supply water, inlet
valves and sensor pass test, replace
machine control board.
Check pump motor windings and wiring
harness connectors.
Check pump for cracked/broken impel-
ler. Check impeller drive connector at
pump motor.
Check recirc tube for blockage and
proper connection to tub recirc spout.

See “Display Fault/Error Codes” (next
section)

Washer Vibrating

Incorrect Water
Temperature

Hot/Cold water inlet valve(s) in-
operative.

Automatic Temperature Control
sensor out of range.

Incorrect input from machine
control board.

Pump motor not running in recirc
mode.
Pump inoperative.

Recirculation tube blocked or
improperly connected to tub
recirc spout.

Won’t Recirculate
Rinse Water

Improperly installed.

Levelling legs not properly in-
stalled.

Balance ring cracked or loose on
basket.

Basket drive block loose or im-
properly installed.

Display Flashing

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Summary of Contents for CALYPSO WashMotion GVW9959K-0

Page 1: ......

Page 2: ...to provide detailed information that will enable the service technician to properly diagnose malfunctions and repair the unique features of Whirlpool Electronic Control washers with Calypso Wash Motion The objectives of the Job Aid are The service technician will Understand proper safety precautions Successfully troubleshoot and diagnose malfunction Successfully perform necessary repairs Successfu...

Page 3: ...ONS 7 OPERATIONAL CYCLE DEFAULTS 8 OPTION DESCRIPTIONS 8 OPERATIONAL CYCLE NOTES 18 CYCLE CHARTS 20 Section Three COMPONENT ACCESS COMPONENT ACCESS COMPONENT ACCESS COMPONENT ACCESS COMPONENT ACCESS 31 31 31 31 31 COMPONENT LOCATION 31 ACCESSING COMPONENTS IN THE CONSOLE 32 ACCESSING COMPONENTS BENEATH THE WASHER TOP 35 ACCESSING COMPONENTS BENEATH THE TUB 39 Section Four TROUBLESHOOTING AND DIAGN...

Page 4: ...shing machine Replace all panels before operating the washing machine Failure to do so can result in death or electrical shock MODEL NUMBER G Domestic Laundry Gold L Domestic Laundry V Vanguard Technology W Resource Saver Cycles 1 9 9 9 or more Wash Spin Combinations 5 Water Temperature Combinations 1 5 Water Levels 9 Infinite Water Level YEAR OF INTRODUCTION J 2000 K 2001 Color Code Q White on Wh...

Page 5: ...e possible shock hazard you must plug the power supply cord into a mating 3 prong grounding type wall receptacle grounded in accordance with National Electrical Code ANSI NFPA 70 latest edition and all local codes and ordinances 1 3 prong grounding plug 2 3 prong grounding type wall receptacle 3 Grounding prong 4 Power supply cord GROUNDING INSTRUCTIONS For a grounded cord connected washer This wa...

Page 6: ...er set to deliver a minimum 120º F 49º C water to the washer A grounded electrical outlet located within 4 ft of where the power cord is attached to the back of the washer Hot and cold water faucets located within 4 ft of the hot and cold water fill valves and water pressure of 20 100 psi A level floor with a maximum slope of 1 inch under entire washer Installing the washer on carpeting is not rec...

Page 7: ... can result in back or other injury To prevent floor damage set the washer onto cardboard Installing feet Install the rear self adjusting feet 1 Move the washer to approximately 3 feet of the final location Prop up the rear of the washer about 4 in 10 2 with a wood block or similar object The block needs to support the weight of the washer Install the self adjusting rear feet DrainSystem The washe...

Page 8: ...ater faucet Screw on coupling by hand 3 Using the pliers tighten the couplings with an additional two thirds turn NOTE Do not overtighten Damage to the valves can result Clear the water lines Run water through both faucets and inlet hoses into a bucket or laundry tub to get rid of particles in the water lines that might clog the inlet valve screens Connect the inlet hoses to the washer Fig 1 9 Fig...

Page 9: ...ve the wooden block Gently lower the washer to the floor 4 Move the washer to its final location 5 Tilt the washer forward until the rear of the washer is at least 4 in 10 0 cm off the floor You may hear the self adjusting rear feet click into place Lower the washer to the floor InstallationChecklist 1 Check the electrical requirements Be sure that you have the correct electrical supply and the re...

Page 10: ...iking difference is the washer does not have anagitator It uses the innovative CALYPSO Wash Motion The Wash Plate at the bottom of the basket creates a motion that lifts rolls and bounces the wash load through a mixture of water and detergent that is continuously reapplied to the load to force out stains and soils The washer uses only enough water to saturate the clothes and recirculate over the l...

Page 11: ...nd average soil For denims and similar colors prevents white crease lines in jeans For large bulky items For quickly cleaning lightly soiled items Combination of Delicate and Perm Press Casual cycles For hand wash wool and silk For garments marked hand wash on the care label Short cycle to rinse out suds other loose particles Stand alone high speed drain and spin cycle to extract water from clothe...

Page 12: ...ached The following table shows the time display in the 7 segment display for a given cycle and soil level These are total estimated times for the entire cycle CYCLE Whitest Whites Heavy Duty Normal Jeans Darks Bulky Items Quick Wash Delicate Casual Wool Hand Wash 50 52 45 45 45 26 39 31 33 48 50 43 43 43 24 37 29 31 SOIL LEVEL EX HEAVY HEAVY NORMAL LIGHT REFRESH Default CYCLES Whitest Whites Heav...

Page 13: ...rm Cold with ATC Warm Cold with ATC Warm Cold with ATC Warm Cold with ATC Warm Cold with ATC Cold Cold with ATC Cold Cold with ATC Assured Water Temp The Assured Water Temp LED if available lights up whenever the temperature selection is an auto controlled temp There are three auto controlled temperature selections WARM 100 F WARM 75 F WARM 100 F COLD TAP unregulated COLD 75 F COLD TAP unregulated...

Page 14: ...f cycle signal is set at a short high pitched followed by a longer lower pitched tone repeated four times THERMISTOR RESISTANCE CHART THERMISTOR RESISTANCE TEMP F RESISTANCE VALUE 126k 135k ohms 97k 102k ohms 75k 78k ohms 58k 61k ohms 46k 47k ohms 36k 37k ohms 28k 30k ohms 23k 24k ohms 18k 19k ohms 15k 16k ohms 12k 13k ohms 10k 11k ohms 40 50 60 70 80 90 100 110 120 130 140 150 Loosens soils when ...

Page 15: ...o seven amps in normal use It uses a voltage output from the motor controller and operates at variable AC voltages and frequencies The Motor Controller provides a variable frequency signal to the motor which provides the various speeds to nutate and spin Checking voltages to the drive motor should not be attempted The drive motor has five outputs a Ground b FTC This is 120VAC 60 Hz and is basicall...

Page 16: ...oo Mode The Peekaboo mode allows the user the opportunity to look into the washer during a wash action During the Peekaboo Mode the electronic control will allow the machine to nutate at 150 NPM for a maximum of 5 seconds after the washer lid is opened When the lid is closed the Start pad must be pressed to continue the cycle LEVELER The leveler acts as the mechanism that tilts the nutate or outer...

Page 17: ... the U Joint boot and the basket drive hub The top of the U Joint is sealed by six 6 grommets and a gasket that is attached to the underside of the inner wash plate The six grommets wash plate gasket and or O ring MUST be replaced whenever their sealing surface s have been disturbed The Seal Kit is Part 285842 U Joint grommets Leveler in spin position Shift Mechanism Spin Position In the spin mode...

Page 18: ...e motor s operation The capacitor is a component of the lower wiring harness If the capacitor has failed the complete lower wiring harness must be replaced Shield Capacitor Fig 2 10 DRIVE SYSTEM The Drive Motor operates the nutate and spin functions by reversing direction The Drive Motor is linked to the drive mechanisms by a stretch belt The belt transfers the motion of the Drive Motor to a Drive...

Page 19: ...hangeable If an overfill condition is detected the overfill switch will signal the electronic control which causes it to discontinue the current cycle FL will flash on the control panel display and the beeper will repeat a warning every 10 seconds The pump is cycled in drain mode for a half minute on half minute off until the overfill switch is reset or power is disconnected from the washer If the...

Page 20: ...n sump port forcing the recirculation check ball to seal the recirculation sump port and force water through the recirculation tube outlet Water is recirculated back into the tub onto the load When water is present in the tub the check balls will float in the proximity of the recircula tion and drain sump ports Water weight or water pressure applied to the ball s will cause them to drop away from ...

Page 21: ...on 3 Press START to continue the cycle CYCLES Use the cycle pads to choose the right washer cycle for the type of fabrics you are washing For most loads use the default soil level recommended in the preset cycle settings For heavy soil and sturdy fabrics use a higher soil level setting For light soil and delicate fabrics use a lower soil level setting Fig 2 16 Drain During the Drain Mode the pump ...

Page 22: ...elected This is defined as a 25 second warm fresh fill 5 seconds after the beginning of the step 7 Bleach fill on for 10 seconds followed by a water fill through the dispenser noted on the cycle sheet Note that this is not needed in the RINSE phase if a 2 ND RINSE phase has done this 8 Fill is cold fresh water spray that bypasses the pressure switch CYCLE TIME NOTES Times given under the DURATION ...

Page 23: ...p This requires a 90 sec duration for this step If suds are detected the suds cleanup algorithm runs then the detection algorithm runs again This is repeated up to 3 times If the suds are not cleared by the end of the iterations the unit remains in pause mode with an SL Suds Locked error code on the display 18 DN Defaults to selected cycle s nutate speed 19 Optional Spin to Spin protection nutate ...

Page 24: ...9 COLD FRESH PSCONTROLLED RECIRC SPIN 60 00 30 D NUTATE RCRC FILL 9 COLD FRESH PSCONTROLLED RECIRC NUTATE 275 00 30 E NEUTRALDRAIN OFF OFF DRAIN OFF 0 00 30 F SPIN DRAIN OFF OFF DRAIN SPIN 300 00 15 ENDEXTRAR G NEUTRALDRAIN OFF OFF DRAIN OFF 0 00 30 22 STATICFILL COLD 7 9 COLD DETERGENT PSCONTROLLED OFF OFF 0 VAR 23 NUTATE RCRC OFF OFF RECIRC NUTATE 275 00 15 24 SPIN RCRC FILL 9 COLD FRESH PSCONTR...

Page 25: ...ONTROLLED RECIRC NUTATE 300 00 30 E NEUTRAL DRAIN OFF OFF DRAIN OFF 0 00 30 F SPIN DRAIN OFF OFF DRAIN SPIN 300 00 15 END EXTRAR G NEUTRAL DRAIN OFF OFF DRAIN OFF 0 00 30 22 STATIC FILL COLD 7 9 COLD DETERGENT PSCONTROLLED OFF OFF 0 VAR 23 NUTATE RCRC OFF OFF RECIRC NUTATE 300 00 15 24 SPIN RCRC FILL 9 COLD FRESH PSCONTROLLED RECIRC SPIN 60 00 30 25 NUTATE RCRC FILL 9 COLD FRESH PSCONTROLLED RECIR...

Page 26: ...N SPIN 300 00 15 ENDEXTRAR G NEUTRALDRAIN OFF OFF DRAIN OFF 0 00 30 18 STATICFILL COLD 7 9 COLD DETERGENT PSCONTROLLED OFF OFF 0 VAR 19 NUTATE RCRC OFF OFF RECIRC NUTATE 275 00 15 20 SPIN RCRC FILL 9 COLD FRESH PSCONTROLLED RECIRC SPIN 60 00 30 21 NUTATE RCRC FILL 9 COLD FRESH PSCONTROLLED RECIRC NUTATE 275 00 30 22 NEUTRALDRAIN OFF OFF DRAIN OFF 0 00 30 23 SPIN DRAIN OFF OFF DRAIN SPIN 300 00 15 ...

Page 27: ...COLD DETERGENT PSCONTROLLED OFF OFF 0 VAR IF SELECTED B NUTATE RCRC OFF OFF RECIRC NUTATE 250 00 30 C SPIN RCRC FILL 9 COLD FRESH PSCONTROLLED RECIRC SPIN 60 03 00 D NUTATE RCRC OFF OFF RECIRC NUTATE 250 00 30 E SPIN DRAIN FILL 8 COLD FRESH TIMED FILL DRAIN SPIN 60 01 00 F NUTATE DRAIN OFF OFF DRAIN NUTATE 250 00 08 END EXTRAR G NEUTRAL DRAIN OFF OFF DRAIN OFF 0 00 22 26 STATIC FILL COLD 7 9 COLD ...

Page 28: ...UTATE 250 00 08 23 NEUTRALDRAIN OFF OFF DRAIN OFF 0 00 22 24 SPIN DRAINW CND 14 16 OFF OFF PSCONTROLLED DRAIN SPIN 300 02 00 25 PAUSE 11 COLD OFF OFF OFF 0 00 05 EXTRARINSE A STATICFILL COLD 7 9 COLD DETERGENT PSCONTROLLED OFF OFF 0 VAR IF SELECTED B NUTATE RCRC OFF OFF RECIRC NUTATE 250 00 30 C SPIN RCRC FILL 9 COLD FRESH PSCONTROLLED RECIRC SPIN 60 03 00 D NUTATE RCRC OFF OFF RECIRC NUTATE 250 0...

Page 29: ...ATE DRAIN OFF OFF DRAIN NUTATE 250 00 08 16 NEUTRALDRAIN OFF OFF DRAIN OFF 0 00 22 17 SPIN DRAINW SUDS PROFILE 17 OFF OFF PSCONTROLLED DRAIN SPIN 500 01 30 18 PAUSE 11 COLD OFF OFF OFF 0 00 05 EXTRARINSE A STATICFILL COLD 7 9 COLD DETERGENT PSCONTROLLED OFF OFF 0 VAR IFSELECTED B NUTATE RCRC OFF OFF RECIRC NUTATE 250 00 15 C SPIN RCRC FILL COLD FRESH PSCONTROLLED RECIRC SPIN 60 01 00 D NUTATE RCRC...

Page 30: ... OFF 0 00 22 27 SPIN DRAIN W SUDS PROFILE 17 OFF OFF DRAIN SPIN 500 01 30 28 PAUSE 11 COLD OFF OFF OFF 0 00 05 EXTRARINSE A STATIC FILL COLD 7 9 COLD DETERGENT PSCONTROLLED OFF OFF 0 VAR IF SELECTED B NUTATE RCRC OFF OFF RECIRC NUTATE 225 00 30 C SPIN RECIRC COLD OFF RECIRC SPIN 60 00 05 D SPIN RCRC FILL 9 COLD DETERGENT PSCONTROLLED RECIRC SPIN 60 01 55 E NUTATE RCRC OFF OFF RECIRC NUTATE 225 00 ...

Page 31: ...F OFF 0 00 05 EXTRARINSE A STATICFILL COLD 7 9 COLD DETERGENT PSCONTROLLED OFF OFF 0 VAR IF SELECTED B NUTATE RCRC OFF OFF OFF RECIRC NUTATE 150 00 15 C SPIN RECIRC COLD OFF RECIRC SPIN 60 00 05 D SPIN RCRC FILL 1 9 COLD DETERGENT PSCONTROLLED RECIRC SPIN 60 01 55 E NUTATE RCRC OFF OFF OFF RECIRC NUTATE 150 00 15 F SPIN DRAIN FILL 8 COLD FRESH TIMEDFILL DRAIN SPIN 60 00 30 ENDEXTRAR G NUTATE DRAIN...

Page 32: ...FILL 8 COLD FRESH TIMED FILL DRAIN SPIN 60 00 30 21 NUTATE DRAIN OFF OFF OFF DRAIN NUTATE 150 00 08 22 NEUTRAL DRAIN OFF OFF OFF DRAIN OFF 0 00 22 23 SPIN DRAIN W SUDS PROFILE 17 OFF OFF OFF DRAIN SPIN 500 01 30 24 PAUSE 11 COLD OFF OFF OFF 0 00 05 EXTRA RINSE A STATIC FILL COLD 7 9 COLD DETERGENT PS CONTROLLED OFF OFF 0 VAR IF SELECTED B NUTATE RCRC OFF OFF OFF RECIRC NUTATE 150 00 30 C SPIN RECI...

Page 33: ...LLED RECIRC SPIN 60 03 55 8 SPIN RECIRC WASH OFF RECIRC SPIN 60 00 05 9 NUTATE RECIRC WASH OFF RECIRC NUTATE DN 00 05 10 NUTATE RECIRC FILL 18 WASH DETERGENT PSCONTROLLED RECIRC NUTATE DN 00 55 11 SPIN RECIRC FILL 1 9 WASH DETERGENT PSCONTROLLED RECIRC SPIN 60 04 00 12 PAUSE OFF OFF OFF OFF 0 02 00 13 NUTATE RECIRC OFF OFF RECIRC NUTATE DN 00 08 CONTINUEWITH SELECTEDCYCLE STEP3 16 16 Extra Rinse S...

Page 34: ...BRICSOFTENER 4 COLD FABSOFT TIMEDFILL OFF OFF 0 01 00 19 SPIN RCRC FILL 9 COLD FRESH PSCONTROLLED RECIRC SPIN 60 02 00 20 NUTATE RECIRC COLD OFF RECIRC NUTATE 275 00 05 21 NUTATE RCRC FILL 9 COLD DETERGENT PSCONTROLLED RECIRC NUTATE 275 03 55 22 NEUTRALDRAIN OFF OFF DRAIN OFF 0 00 30 SPIN FLUFF 23 SPIN DRAINW SUDS 17 OFF OFF DRAIN SPIN 500 01 30 24 NUTATE DRAIN OFF OFF DRAIN NUTATE 275 00 15 25 SP...

Page 35: ...ome Tub Ring Inner Wash Plate Leveler Outer Wash Plate Universal Joint Pump Pump Motor and Capacitor Shock Drive Motor Suspension Rod Assembly Log Valve Assembly Lid Switch Interlock Switch Interlock Switch SPECIAL TOOLS PARTS REQUIRED FOR SERVICE Putty Knife T 40 Torx Spanner Wrench Volt Ohm Meter Fig 3 1 Seal Kit Part 285842 ...

Page 36: ...ssembly Line Filter Fig 3 2 Lid Switch Connector IMPORTANT Electrostatic Discharge ESD Sensitive Electronics ESD problems are present everywhere ESD may damage or weaken the electronic control as sembly The new control assembly may appear to work well after repair is finished but failure may occur at a later date due to ESD stress Use an anti static wrist strap Connect wrist strap to green ground ...

Page 37: ...nnect all wiring harness plugs from the machine control board terminals P4 P11 P12 P13 P16 P17 P19 4 Remove the two 2 hex head screws secur ing the board to the console mounting plate 5 Press in on the plastic mounting brackets on each end of the board and lift the board from the console mounting plate Removing the Motor Control Board 1 Disconnect power from the washing ma chine 2 Place the consol...

Page 38: ...ction and pull the pressure switch from the console mounting plate FLD Removing the Log Valve Assembly 1 Disconnect power from the washing machine 2 Disconnect the water supply hoses from the inlet valves 3 Remove the 1 4 screw securing the log valve at the rear of the washer top 4 Place the console in the service position 5 Disconnect the wiring harness connectors from the terminals of the six 6 ...

Page 39: ...achine 2 If the unit is close to the wall at the back pull the washing machine forward a foot or two 3 Gently pry the emblem from the front trim Fig 3 8 4 Remove the T 20 Torx screw holding the washer top to the cabinet latch 5 Slide the washer top forward approximately 1 2 inch to clear the cabinet latch 6 Raise the front of the washer top up and prop it high enough to allow full access to the co...

Page 40: ...ate the dome from the outer wash plate Fig 3 11 7 Remove the six 6 3 8 bolts securing the outer wash plate to the universal joint Fig 3 12 Remove the outer wash plate from the basket 8 Once the outer wash plate is removed the inner wash plate can be lifted out of the bas ket Fig 3 12 9 Lift the leveler assembly from the splines on the spin tube Reach under and hold the lower hub of leveler while l...

Page 41: ...on of the drive block that does not have vertical splines The top surface of the por tion of the drive block without splines is slightly wider and should be aligned with the corresponding portion of the spin tube when setting the basket back into the tub Fig 3 16 2 There are two 2 slots on the underside of the universal joint assembly Fig 3 17 that correspond to two tabs on the drive block of the ...

Page 42: ...he outer ring of the inner wash plate that fits into a corresponding hole in the inner ring of the outer wash plate Install the bolts in the order indicated in Figure 3 20 The proper torque setting for these bolts is 100 in lbs 8 Install wash dome aligning the four 4 tabs with the slots in the outer wash plate 9 There are three 3 tabs on the outer edge of the balance ring that must fit into corres...

Page 43: ...he four 4 screws located along the top edge of the front cabinet panel Fig 3 23 4 Lift the front cabinet panel out and up to disengage the slots at each side of the panel from the tabs in the side panels Fig 3 24 Components Accessible with Front Cabinet Panel Removed Front suspension assemblies can be serviced with the front cabinet panel removed Figure 3 25 illustrates the lower portion of the fr...

Page 44: ... Insert it into its position in the motor mounting plate with the wiring harness at the top Once in place turn the motor 1 8 turn clockwise and install the motor mounting bracket making sure to align the slots on the bracket with the tabs on the motor Install the belt Using a 3 8 inch socket extension turn the motor and bracket 1 8 turn clockwise Reinstall the two screws securing the motor mountin...

Page 45: ...With the thrust plate removed the drive belt pulley and brake assembly can be removed Removing the Brake Assembly Nutate Shaft 1 Remove the spin basket 2 Remove the drive belt from the large pulley 3 Pull the large pulley from the nutate shaft 4 Rotate the cam driver counter clockwise while pulling the brake assembly out Fig 3 33 5 The brake assembly spin tube and nutate shaft can now be removed 6...

Page 46: ...tor terminals 3 Loosen the screw on the capacitor mounting bracket 4 Slide the capacitor from the mounting bracket NOTE When reinstalling the capacitor make sure the red wires are attached to one terminal and the two yellow wires are attached to the other Do not mix colors on one terminal Fig 3 34 Replacing the Outer Tub 1 Disconnect power from the washing machine 2 Prop the washer top in the serv...

Page 47: ...lure Touch Pad failure Loose harness connections Check touchpad for continuity Check touchpad s for continuity Check touchpad ribbon connections to machine control board Check touchpad for continuity Check Lid Switch contacts for open closing Check dispenser valve solenoid for con tinuity Check wiring connections at machine control and log valve Check water supply and hose connec tions within wash...

Page 48: ...universal joint Machine or motor controller con nections loose Drive motor inoperative Drive belt broken Drive mechanism failure Check all harness connectors and wir ing terminals Check Drive motor windings for conti nuity Check Drive motor for binding Check drive belt Replace as needed Check drive pulley basket drive brake release pawl spin tube and basket drive block Motor Overheats Drive Motor ...

Page 49: ...heck Hot Cold inlet valve solenoids for continuity Replace log valve if defec tive Check ATC sensor by measuring resistaance between P13 7 and P13 8 at the machine control harness connec tor Resistance should be between 74 and 24 k ohms See ATC test If supply water inlet valves and sensor pass test replace machine control board Check pump motor windings and wiring harness connectors Check pump for...

Page 50: ...ine bleach dispenser Always measure bleach before adding to the dispenser Carefully pour into the dispenser Wipe up bleach stains Power Failure P F PF flashes if the washer loses power during a running cycle The washer does not flash PF when it is first plugged in Press START to continue the cycle from the moment that power was lost OR Press STOP CANCEL to clear the display and completely cancel t...

Page 51: ...aneous Current Limit If a status signal comes back from the motor controller that a current limit has been breached the unit will return to standby mode and display either CA for average current limit trip or CI for instantaneous current limit trip Average current trip occurs if there is a 2 second average of current draw greater than 5 55 Amps at the motor windings Instantaneous current trip occu...

Page 52: ... extra heavy load excessive detergent or excessive suds Press STOP CANCEL to clear the display Flashing Display Time Open Lid If the lid opens while the unit is in running mode time remaining will flash in the display Close the lid and press START to continue with the cycle The automatic service diagnostics mode is a short demonstration to provide an automatic check for major wash functions The au...

Page 53: ...s as shown in the table below Pressing the START keypad a second time will pause the motor Speeds can be changed without pausing the motor If the lid is opened during this test it must be closed and the START keypad must be pressed again to restart the motor The motor can be run in Spin by pressing the RINSE SPIN keypad The RINSE SPIN LED will light up Then press START The motor does not need to b...

Page 54: ...ns on 9 WATER TEMP Both hot and cold inlet valves turn on 10 None Wait about 10 seconds until enough water is in tub 11 WATER TEMP All valves turn off 12 WHITEST WHITES Whitest Whites LED on Unit is now set to 150 RPM nutate speed Motor doesn t start until START is pressed 13 START Wash LED flashes then Rinse LED turns on Wash plate begins nutating at 150 RPM 14 HEAVY DUTY NORMAL JEANS DARKS BULKY...

Page 55: ...old Cold and Normal above SOIL LEVEL LEDs will turn on 7 SOIL LEVEL Normal LED will turn off and Heavy LED will turn on Fabric softener valve will shut off and Fresh water valve will turn on 8 SOIL LEVEL Heavy LED will turn off and Refresh will turn on Fresh water valve will turn off and Detergent dispenser valve will turn on 9 SOIL LEVEL Refresh LED will turn off and Light LED will turn on Deterg...

Page 56: ...n is open all of the LEDs in the group will be disabled Replace the console panel touchpad assem bly If a single LED does not light up Press the touchpad associated with the LED several times If the LED does not light up the LED has failed Replace the console panel touchpad assembly If no beep sound is heard If the associated LEDs do light up it is possible that the beeper circuit has failed Check...

Page 57: ... 5 P11 4 P11 6 P11 6 P11 6 P11 7 P11 7 P11 7 P11 8 P11 8 P12 5 P11 8 P12 5 P12 5 Checking Touchpad Functioning Before replacing the control board check for proper touchpad functioning as follows Disconnect the power cord from the outlet Remove the connectors P11 and P12 from the control board Using the Key Switch Matrix below measure the resistance across the switch when the touchpad is pressed NO...

Page 58: ...nector Sales Demo Mode The Sales Demo mode is activated by pressing SOAK WATER TEMP SOAK WATER TEMP within five 5 seconds Sd should be displayed in the seven segment display when activated and the following cycle should progress The STOP CANCEL key can be used to return to standby mode at any time during the cycle No options are active during this cycle If the lid is opened during this cycle the P...

Page 59: ...he pins as shown in the following table The voltage should be equal to the incoming line voltage 3 If no voltage is present at any of these test points and voltage at the wall outlet is normal the control board has a faulty relay Replace the control board 4 If voltage measurements are correct check the individual solenoid valve Unplug the washer and disconnect connector P13 from the control board ...

Page 60: ...K WH and P16 1 WH BU on the ma chine controller Start the washer by pressing HEAVY DUTY and then START Confirm that 120VAC is present when the relay clicks closed Press STOP CANCEL twice to stop the cycle 5 Set the probes of a volt ohmmeter between P1 1 BK WH and P1 2 WH BU on the motor controller Start the washer by pressing HEAVY DUTY and then START Confirm that 120VAC is present when the relay ...

Page 61: ...otor windings and wiring harness by removing connector P6 from the motor controller Check for resistance values as shown Main to FHOT AUX to FHOT MAIN to AUX FTC to FHOT MAIN to Ground AUX to Ground 2 4 2 4 5 7 less than 5 short infinite infinite RD YL RD WH RD YL WINDING CONTACTS RESISTANCE Ω Ω Ω Ω Ω BK BK YL BK GN BK GN BK If the winding measurements are much higher than shown in the preceding t...

Page 62: ...of the overfill pressure switch If 120VAC is present the water level has opened the switch This should also shut off the water inlet valves and give an FL indication on the 7 segment display If no voltage is present and the water has filled the tub to an overfill level stop the cycle and replace the overfill pressure switch Drain out the water by starting an EXTEND SPIN cycle Do not allow the wash...

Page 63: ... WH Recirc to Drain 20 25 Ω RD to YL If the resistance is much higher than shown replace the pump motor If the resistance at the pump motor is correct there is an open circuit in the wiring between the motor and the motor controller Repair or replace the lower wiring harness If the pump motor windings and motor controller are OK repair or replace the pump ...

Page 64: ...60 NOTES ...

Page 65: ...61 SECTION FIVE TECH TIPS WIRING DIAGRAM Fig 5 1 ...

Page 66: ...ated and maintained according to instructions attached to or furnished with the product Whirlpool Corporation will pay for FSP re placement parts for the following if defective in materials or workmanship porcelain top and lid against chipping and rust drive belt and drive pulley electronic machine control board electronic motor control board TEN YEAR LIMITED WARRANTY For ten years from the date o...

Page 67: ...HOME CALL THE TECHNICAL ASSISTANCE LINE 1 800 253 2870 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER FOR LITERATURE ORDERS PHONE 1 800 851 4605 _____________________________________________________________________ IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSIST...

Page 68: ...CO RPO RATIO N ...

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