104
WHILL Model C2/Ci2 User Manual
9.
Troubleshooting
In the event of certain issues with the device, an error code will appear on the display.
The following is an explanation of the error display contents, causes, and resolutions.
Behavior of
the device
Error code
Cause
Resolution
The display
shown on the
right appears.
Operation of control pad attempted
while arm is rotated upward.
Set the control pad to the driving
position and restart.
The joystick was not in neutral
position when the power was turned
on.
Turn the power back on without touching
the joystick.
The brake levers are disengaged.
Lock the brakes and turn the power on
again.
The charger was connected while
the power was on, or the device was
turned on while connected to the
charger.
Disconnect the charger from the battery.
The battery charge level is low.
Recharge the battery.
The maximum
speed
decreases.
The battery temperature dropped
significantly.
Store the battery in room temperature
or at least in an ambient temperature
of above 0°C (32°F) until the battery
temperature rises above 0°C (32°F).
The maximum
speed recovers.
The battery temperature rose above
0°C (32°F).
The error code
listed on the
right and a
warning sound
are observed.
The smart key battery level is low.
Replace the smart key battery.
The error code
listed on the
right and a
warning sound
are observed.
The device may be on a steep uphill
slope. (The angle of the slope on
the display is for reference only.)
The device may be on a slope unsafe to
operate. Please move slowly to a place
where the slope is gentle while checking
your safety. Once warning sound is
made, it will not be made again for about
two minutes.
Summary of Contents for C2
Page 1: ...WHILL Model C2 Ci2 en US CA User Manual ...
Page 18: ...17 WHILL Model C2 Ci2 User Manual 1 1 Safety precautions ...
Page 34: ...33 WHILL Model C2 Ci2 User Manual 3 3 Charging the battery ...
Page 41: ...40 WHILL Model C2 Ci2 User Manual 4 4 Rotate the arm forward Check that the arm is locked ...
Page 90: ...89 WHILL Model C2 Ci2 User Manual 5 5 Assembly adjustment and disassembly ...
Page 96: ...95 WHILL Model C2 Ci2 User Manual 7 7 About the smartphone app ...
Page 104: ...103 WHILL Model C2 Ci2 User Manual 8 8 Maintenance and inspection ...