Western Digital ArmorLock Encrypted NVMe User Manual Download Page 17

4

More About Your ArmorLock App and Drive

The ArmorLock mobile app can be used to unlock and lock ArmorLock drives, manage

multiple

 users and drives and track the last known location of a drive. The following are

additional features of your ArmorLock app and drive.

Drive Indicators

The LED lights on the ArmorLock drive indicate whether the drive is locked or unlocked. To

enable or disable the LED, follow these steps.

1.

Open the ArmorLock app.

2.

Select the 

gear

 icon of the desired drive located on the main screen.

3.

Under the 

Settings

 section, select the drive indicator 

button

 to enable or disable the

LED. By 

default,

 the LED is enabled.

App Version

To view the version of the ArmorLock app, follow the steps below. This process may be required

when contacting 

support.

1.

Open the ArmorLock app.

2.

Access the 

Main Menu

.

a.

Select the 

3-dot icon

.

3.

Select 

About

.

4.

The 

app version

 will be displayed with the same syntax as the following example:

Version 1.0.0 (303).

User Authentication

When enabled, user authentication uses the user authentication features of your 

smartphone

 or

computer to validate your authorization to use the app. If the Manager of a drive has enabled

"User Authentication" then that will be enforced for all drive Users. If a user turns 

off

 their user

authentication feature on their phone or computer, they will not be able to use the app to unlock

the drive. To enable or disable this feature, follow these steps.

1.

Open the ArmorLock app.

2.

Select the 

gear

 icon of the desired drive located on the main screen.

3.

Under the 

Manager 

Settings

 section, use the 

slider-button

 for 

User Authentication

option to enable or disable user authentication access.

Location Tracking

This optional feature displays the last known location where the drive was used and adds a map

location to each entry. To enable or disable this feature, follow these steps.

1.

Open the ArmorLock app.

2.

Select a drive and go to 

Manager 

Settings

.

a.

Select the 

gear

 icon, then select 

location tracking

.

More About Your ArmorLock App and Drive

ArmorLock Encrypted NVMe SSD

User Manual

12

Summary of Contents for ArmorLock Encrypted NVMe

Page 1: ...ArmorLock Encrypted NVMe SSD with Mobile App User Manual...

Page 2: ...pport en g technology com app answers detail a_id 29803 Visit our product support website and choose from these topics Downloads Download software and updates for your ArmorLock product Warranty Retur...

Page 3: ...load and Setup the App 5 ArmorLock Mobile App Overview 5 Add a New Drive with the Mobile App 6 Setup and Use the Drive 6 _________ 3 Main Activities 9 Unlock and Lock the Drive 9 Auto Unlock 9 Mobile...

Page 4: ..._________ 7 Compliance and Warranty Information 17 Regulatory Compliance 17 Safety Compliance 17 FCC Class B Information 17 Industry Canada Statement 17 ICES 3 B NMB 3 B Compliance Statement 18 CE Com...

Page 5: ...QR Code 21 USB 21 User 21 User ID 22 User Key 22 User Name 22 ArmorLock Encrypted NVMe SSD User Manual iii...

Page 6: ...risks The ArmorLock app provides easy multi user authorization and management features From one drive to a fleet of drives the ArmorLock app helps keep you in control ROBUST DRIVE MANAGEMENT Before yo...

Page 7: ...ts SuperSpeed USB 10Gbps USB C to USB A cable supports SuperSpeed USB 10Gbps Quick Start Guide Technical Support and Limited Warranty Guide Tech Notes Note The G DRIVE ArmorLock SSD drive is a direct...

Page 8: ...Bluetooth Low Energy BLE wireless personal area network technology that is part of the Bluetooth 4 2 and later wireless technology standards All of the operating systems included in the preceding lis...

Page 9: ...The image below illustrates the location color and status of the LEDs and the location of the USB C port Welcome to ArmorLock ArmorLock Encrypted NVMe SSD User Manual 4...

Page 10: ...rLock app 3 Select Continue Note By selecting Continue you are agreeing to the End User License Agreement and Privacy Statement 4 The Share Crash Reports will open Select Agree if you want to share yo...

Page 11: ...wipe left to add a new drive and when you have multiple drives added you can swipe left or right to toggle between drives 4 Drive Card Gear Icon The gear icon is specific to each drive and allows you...

Page 12: ...color identifier c Select the drive format macOS HFS Time Machine compatible Windows NTFS Windows format Windows and macOS exFAT For flexibility between both operating systems d Select location tracki...

Page 13: ...Western Digital cannot restore your access if you lose your Recovery Key Getting Started ArmorLock Encrypted NVMe SSD User Manual 8...

Page 14: ...an be unlocked using the user authentication features of your smartphone 5 To Lock the drive select the Unlock status icon a The following message will be displayed Use the computer to eject and lock...

Page 15: ...is used to regain access to the drive User Requesting Access to a Drive 1 Download and open the ArmorLock app 2 Add the drive a Select Add Drive and scan the QR code on the back of the drive 3 Request...

Page 16: ...OK to continue 2 Select a drive to add the User a Mobile The Drive List view will appear Managers can add the User to multiple drives by selecting the drives from the list then selecting Authorize No...

Page 17: ...g example Version 1 0 0 303 User Authentication When enabled user authentication uses the user authentication features of your smartphone or computer to validate your authorization to use the app If t...

Page 18: ...can be used to recover a drive a Connect the ArmorLock drive to your computer b Scan the Recovery Key QR code saved during initial setup c After the recovery process is complete a Successful Setup win...

Page 19: ...ettings a Select the gear icon then select Manager Settings Select Authorized Users then select the User Name to be removed Select the Remove User button User Name The User Name feature allows the sma...

Page 20: ...it Select read only 3 Changes to read only will be applied next time the drive is unlocked Auto Firmware This setting is set to On by default We recommend leaving this on for future updates Reset to F...

Page 21: ...able notification will appear a Note If your app is out of date the message will be Firmware Update Required 2 Select the notification to open the ArmorLock app 3 Select the Update Now button 4 Using...

Page 22: ...off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and...

Page 23: ...nt Cet appareil num rique de la classe B est conforme la norme NMB 003 B du Canada This device complies with Canadian ICES 003 Class B CE Compliance For Europe Marking by the CE symbol indicates compl...

Page 24: ...ranty Australia SanDisk warrants to the end user that this product excluding content and or software supplied with or on the product will be free from material defects in manufacture will conform to S...

Page 25: ...ilure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the...

Page 26: ...etc There must be at least one manager per drive but additional managers can be added QR Code A Quick Response matrix barcode which allows instant access to the information hidden within the code The...

Page 27: ...the app and assigned to a user Note that if the app is deleted and reinstalled a new key is created and the device will need to be paired again User Name The friendly name of the user This information...

Page 28: ...cautions 20 Hardware 2 I IC Statement 17 ICES 3 B NMB 3 B Compliance 18 K KC Notice 18 Kit contents 2 L LED Light Enable or Disable 12 Location Tracking 12 Lock 9 N New Recovery Key 14 P Physical desc...

Page 29: ...emark of Microsoft Corporation in the United States and or other countries Android and Google Play are trademarks of Google Inc USB C is a trademark of USB Implementers Forum The Bluetooth R word mark...

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