User manual - English
User-manual-HighLine-v.02
01/2021
58
7.4
Trouble shooting
Troubleshooting should only be carried out by a specialist or by service staff from an authorised
WESSAMAT specialist dealer.
Fault
Cause
Trouble shooting measures
Machine
produces an ice
plate
1. Ice thickness
motor faulty,
gearing no longer
rotating
2. Defective ice
thickness limit
switch (limit
contacts are stuck
or oxidised)
3. Tilting motor
faulty (trough does
no longer tilt)
4. Water level too
high (water in the
trough touches the
horizontal
evaporator tubes)
1. Replace ice thickness
motor
2. Replace ice thickness limit
switch
3. Replace tilting motor
4. Water level sensor soiled -
clean or readjust probe
-
Tub only tilts
approximately
one third or not at
all, and ice cubes
are not
discharged
1. The direction of
rotation of the tilting
motor changes
under load
2. Tilting motor is
faulty
1. Replace capacitor
2. Replace tilting motor
-
Tub tilts fully
(contact with limit
switch is made)
but immediately
returns to original
position
Hot gas phase is
too short
Check defrosting thermostat
(switch point at +17°C).
Readjust the defrosting
thermostat accordingly or
replace it.
ice thickness motor
defrosting thermostat
