Troubleshooting and Maintenance
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138 | CTW900
8.3
TECHNICAL ASSISTANCE
If you have any questions about service, contact the manufacturer’s technical assistance.
The contact channels are on the website
http://www.weg.net
, according to the country or region where the
assistance is needed.
By before contacting, it is important to have the following data at hand:
■
converter model;
■
serial number informed on the product nameplate (see section 4.5);
■
software version installed (see P0023);
■
application and effected parameterization data.