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17. When igniting
the pilot flame,
there is
immediately gas to
the main burner.
There is an internal defect in the
gas valve.
Replace the gas valve
immediately
!
18. In the corners
there are no
flames or floating
flames.
The exhaust gases cannot leave. Check the installation of the
concentric tubing system.
The window is not properly
sealed.
Seal the window properly.
19. The transmitter
indicates OFF, but
the appliance
remains lit.
The gas valve is contaminated.
Replace the valve i
mmediately
!
There is no connection between
the remote control and the
receiver.
See item 20.
20. The remote
control does not
work.
The receiver is defective.
Replace the receiver.
The remote control and receiver
do not recognize each other.
Perform the LEARN procedure.
The batteries are (almost)
depleted.
Replace the batteries.
The remote control is defective. Replace the remote control.
There is interference from other
wireless RF systems (e.g. wireless
internet, baby monitor, gaming
console, wireless speakers,
wireless weather station...).
Determine the source of the
interference and switch it off.
The remote control is out of
range of the receiver.
Bring the remote control closer to
the appliance.
21. The receiver's
housing
is melted.
The window is not properly
sealed.
Seal the window properly.
The seal between the window
and the combustion chamber is
damaged.
Check or replace the seal.
There is no ventilation beneath
the appliance.
Provide ventilation beneath the
appliance.