If an error occurs, first check the fuse and plug connections to ensure that they are in proper condition and connected
correctly.
If the actions described below do not rectify the error, have the heater checked by Webasto-trained personnel.
Webasto Thermo & Comfort North America, Inc. (hereinafter referred to as Webasto)
warrants their heaters and heater kits against defects in material and workmanship for two (2) years effective at the time of instal-
lation or vehicle registration date for original equipment installation (OEM). This warranty period may not exceed three (3) years from
the original date of sale by Webasto. This warranty period may be superseded by written contractual agreements.
All models are limited to 2,000 maximum operating hours.
Replacement parts are covered for six (6) months or the remainder of the original warranty period, whichever is longer.
The intent of the Webasto warranty is to protect the original end-user of the heater from defects and provide free repair and re-
placement of defective parts in the manner provided herein. During the warranty period, the exclusive remedy will be for Webasto,
at their discretion, to repair or replace those parts which are demonstrated to be defective in material or workmanship.
While warranty is provided to the “original end-user”, it is to be administered and serviced through an authorized Webasto dealer
in accordance with the Webasto warranty policy or contractual agreement between Webasto and a second party.
To locate the nearest Webasto authorized dealer for warranty service:
visit http://www.techwebasto.com or call (800) 860-7866 in USA, (800) 667-8900 in Canada.
Cause
Remedy
No combustion after
start and repeat start
Switch heater unit off (for at least 2 seconds) and then on
again
Flame extinguishes during
operation
Switch heater unit off (for at least 2 seconds) and then on
again
Heater unit overheats and indicator flash-
es
Make sure that water/coolant can flow freely, allow heater
unit to cool down, Switch heater unit off (for at least 2 sec-
onds) and then turn on again
Vehicle voltage too low
Charge battery
Switch heater unit off (for at least 2 seconds) and then turn on
again
Cause
Remedy
Combustion air and/or exhaust system
blocked
Check combustion air and exhaust system for blockage
Heater unit cuts out automatically
Heater unit emits black smoke
Limited Non-Transferable Warranty
The heater can be registered by visiting www.techwebasto.com or by
scanning the code.
A proof of purchase is required for all heaters that are not registered.
