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Wear & Hear BeHear PROXY User Manual Download Page 5

BeHear PROXY User Manual 

 

Page 5 of 43 

Product Name: BeHear PROXY 

Product No.: ABH-130 

Doc. No. BHPUM202012.31 

Introduction 

BeHear PROXY is a hands-free neck speaker with built-in, personalizable sound enhancement 

for TV watching, music listening, mobile calls, and world sounds. It can be used with hearing 

aids. 
 
BeHear PROXY combines the functionality of three devices into one: 

•

 

Bluetooth stereo neck speaker 

for wireless mobile phone calls and media playback 

•

 

Assistive hearing device

 enhancing intelligibility of speech and other important sounds 

•

 

Digital hearing aid

 for personalized sound amplification across a wide sound spectrum 

 
BeHear PROXY utilizes voice processing technologies developed by Alango Technologies, Ltd., 

such as: 

•

 

ListenThrough™

 - passing through important ambient sounds during music playback 

•

 

SonicVibrance™

 – extending stereo sound, enriching music impression 

•

 

EasyListen™

 - slowing down speech dynamically during phone conversations 

•

 

Personal Sound Amplifier

 - providing dynamic, compressed amplification of ambient 

sounds 

•

 

Hearing enhancement functions 

- including noise reduction, echo cancellation, and more 

 
While the neck speaker itself includes a variety of controls to manage its functions, the W&H 

BeHear  mobile  application  is  also  provided  to complement these controls. The application 

allows the wearer to  customize the speaker  for his/her specific hearing capabilities and 

preferences, and further personalize hearing based on real-time conditions. The application 

supports: 

• 

A personal hearing  assessment 

for automatic adjustment of  the sound in  each of the 

operational modes – ambient hearing, phone calls, and audio play – to suit the capabilities 

and preferences of the wearer 

• 

Fine tuning

 the sound in real time  

• 

Management

 of assistive listening functions during phone calls and media playback 

• 

Various device settings

, including default mode behavior, preferences for control, voice, 

tone and vibration alerts, and more 

 
The W&H BeHear application can be downloaded from the Google Play Store or Apple Store: 
 

 

 

 

 

Summary of Contents for BeHear PROXY

Page 1: ...Product Name BeHear PROXY Product No ABH 130 Doc No BHPUM202012 31 BeHear PROXY User Manual Sound Enhancement by Alango Technologies Ltd ...

Page 2: ...Technologies a leading supplier of voice and audio enhancement technologies for the communication and entertainment markets BeHear and Wear Hear are registered trademarks of Alango Technologies Ltd For more information contact Wear Hear c o Alango Technologies Ltd 2 Etgar St Tirat Carmel ISRAEL 3903213 Tel 972 0 77 320 4102 info WearAndHear com support WearAndHear com www WearAndHear com 2018 2021...

Page 3: ... Automatic Connection of Paired Bluetooth Devices 11 Choosing from Multiple BeHear PROXY Devices Paired to the Same Smartphone 11 Connecting Simultaneously to Two Different Bluetooth Devices 11 Selecting Operation Mode 12 Checking for Updates 13 Personalization 13 Hearing Assessment 13 Before Starting the Hearing Assessment 14 Conducting the Hearing Assessment 14 Hearing Assessment Results 15 Usin...

Page 4: ...ate 27 Idle State 27 Advanced Sound Tuning for Personal Hearing Amplification State 28 Personalization 29 Personal Hearing Assessment 29 Edit Audiogram 31 Library of Audiograms 31 Settings 32 Application Settings 33 Device Settings 34 Update 37 Information 38 Introduction 38 Tutorials 39 Version 39 Terms of Use 39 FAQ 40 Support 40 Troubleshooting 41 General Issues 41 Reset the Neck Speaker 41 Upd...

Page 5: ...amically during phone conversations Personal Sound Amplifier providing dynamic compressed amplification of ambient sounds Hearing enhancement functions including noise reduction echo cancellation and more While the neck speaker itself includes a variety of controls to manage its functions the W H BeHear mobile application is also provided to complement these controls The application allows the wea...

Page 6: ...ooth audio playback is supported with or without SonicVibrance activated but without ListenThrough Mobile calls are supported with or without EasyListen activated Earphones cables are extracted and buds are placed in ears Personalized sound amplification is supported Bluetooth audio playback is supported with or without ListenThrough activated but without SonicVibrance Mobile calls are supported w...

Page 7: ...Volume down button Short press to decrease call audio ambient volume 4 Loudspeakers left and right Loudspeakers are located under the fabric covers 5 Notification LED left and right Flashing red and blue Neck speaker is in Bluetooth pairing mode Flashing blue Neck speaker is connected to the Bluetooth device Flashing red Neck Speaker is not connected to the Bluetooth device or the battery is low F...

Page 8: ...rphone operation modes 12 Earphones left and right Pull the earphones gently to extract the cables and then place them in your ears 13 Silicone ear buds Mushroom type extra small small medium large sizes Conical type small medium large sizes Tulip open fit type medium size Tube open ear type extra small size 14 Serial number label Unique number identifying the BeHear PROXY neck speaker in the Conn...

Page 9: ...switch until the unit vibrates and the LED turns light blue Release the switch It will return to its original position automatically Note Vibration can be disabled by changing a setting in the W H BeHear application Checking the Battery Status You can view an estimate of the remaining battery charge in either of two ways Checking the Battery Level using the Neck Speaker When the device is powered ...

Page 10: ...ull the earphones gently to extract the cables Insert the earphones into your ears Your BeHear PROXY package contains several sizes and types of silicone ear buds and you may have to experiment to find the buds that fit your ears most comfortably for continuous wear Fitting the Ear Buds to Your Ears Your BeHear PROXY neck speaker comes with four shapes of silicone ear buds conical mushroom tulip o...

Page 11: ...dically every 5 seconds Pairing BeHear PROXY with Additional Bluetooth Devices After pairing BeHear PROXY with the first Bluetooth device repeat the same steps to pair it with additional Bluetooth devices Your BeHear PROXY neck speaker can be paired with up to eight Bluetooth devices in total If the list of paired devices is full you can clean it up by resetting the neck speaker as described in th...

Page 12: ...e connected simultaneously to the same HearLink PLUS TV transmitter Both users can be listening to TV audio at the same time RECOMMENDATION Simultaneous operation of two BeHear PROXY neck speakers may be affected by nearby Bluetooth equipment Choose APTX or SBC audio CODEC in Settings Device menu of the W H BeHear app if you experience sound distortion in one or both neck speakers Selecting Operat...

Page 13: ...er the values from it manually Tap the Personal option in the bottom menu and enter the values into the table in the Editor You can also choose any of the typical audiograms available in the Library of the application The results whether generated from the hearing assessment chosen from the library or manually input into the editor are automatically applied to BeHear PROXY neck speaker to create p...

Page 14: ...iet environment Note The W H BeHear app monitors the ambient noise during the assessment and will not allow the assessment to proceed if the ambient noise level is too high Conducting the Hearing Assessment To start the assessment tap the Personal icon at the bottom of the W H BeHear app screen and select the Assessment option Tap the START button at the bottom of the screen The hearing assessment...

Page 15: ...e set to the desired positions tap the SAVE button at the top right corner of the screen 4 Repeat those actions for the five remaining testing sounds for the left ear and then repeat the process for the right ear 5 Save the results as instructed by the app prompts Note Before saving the assessment results you can return at any time to the previous stages of the assessment to verify and modify your...

Page 16: ...r and a smartphone press and simultaneously SonicVibrance Stereo Sound Enhancement Function When you set your BeHear PROXY neck speaker to speakerphone mode by placing the mode switch in position you can enjoy of enriched stereo sound while listening to audio The embedded SonicVibrance function processes the music to achieve a stereo effect and improve the clarity of the sound You can turn SonicVi...

Page 17: ... Set the large round dot on the slider to the far left to deactivate ListenThrough Moving the large round dot to the right reactivates ListenThrough Use the neck speaker s multifunction button to manage ListenThrough To mute and unmute ambient sound during audio play press and hold down the button Voice prompts are played indicating whether ListenThrough mode is ON or OFF To define the multifuncti...

Page 18: ... briefly A short tone will be heard indicating change of volume A long tone will be heard once you reach the minimum volume level EasyListen Slowing Down Incoming Speech You can slow down incoming speech for mobile phone calls making it more intelligible The EasyListen function can be controlled from either the W H BeHear app or the neck speaker Enable EasyListen and adjust the speech tempo using ...

Page 19: ...n real time to suit specific hearing situations The customized configuration can either be saved as the new default or discarded Managing Personal Hearing Using the Neck Speaker Controls Use the buttons on the right side of the neck speaker to manage Personal Hearing Amplification To activate Personal Hearing Amplification press and hold down A voice prompt will be heard as confirmation that Perso...

Page 20: ... ears The Y axis represents changes in amplification from low at the bottom to high at the top and the X axis represents different sound frequencies The dark blue arc indicates the effect of your choice on the amplification level for all the frequencies in the grid Set the desired level of Noise Reduction by touching the round button on the scale and dragging it left Min or right Max Set the desir...

Page 21: ... launch the application For iPhones 1 Launch the App Store application and search for W H BeHear 2 Download install and launch the application First Launch When the app is first launched after download you will be prompted to choose a desired language for the interface and accept the terms of use If no BeHear devices are connected to the phone the app will continue to the Connection screen Otherwi...

Page 22: ...een at any time by tapping the Settings icon at the bottom of the screen and choosing the Connection option Upon successful connection of a new neck speaker you will be prompted to select the desired language for the voice prompts Once you have made your choice you will be directed to perform the Hearing Assessment Operation of the Connection screen is different for Android and iOS phones as descr...

Page 23: ... the last several characters of the device s serial number will appear in the list of Available devices You can verify the device by checking that the serial number printed on the underside of the BeHear PROXY neck speaker on the white label matches the number in the list 5 Select your BeHear PROXY neck speaker in the list by tapping the device name When the pairing and connection process is compl...

Page 24: ...rnates red blue b Use the Bluetooth section of the Settings application on your phone to add BeHear PROXY to the list of My Devices c Return to the W H BeHear app and tap YES in the connection screen 4 When your selection is YES a The product name BeHear PROXY followed by the last several characters of the device s serial number will appear in the list of Available devices You can verify the devic...

Page 25: ...nue with the connection process 5 You can manage connected devices in the Connection screen as follows To connect a new BeHear device tap the ADD NEW button To connect a previously paired BeHear PROXY tap the name of the device in the list To disconnect BeHear PROXY tap the name of the connected device in the list To reconnect BeHear PROXY tap the name again To unpair BeHear PROXY tap the icon To ...

Page 26: ... audio player Available control functions are Ambient sounds volume control slider with an option to turn the ListenThrough feature ON and OFF SonicVibrance Audio Player State This state of the Home screen appears during music play while BeHear PROXY is set to the speakerphone mode the mode switch in position In this state the Home screen supports managing the SonicVibrance function of the BeHear ...

Page 27: ...ion In this state the Home screen supports managing BeHear PROXY as a personal sound amplifier Available control functions are Hearing volume control slider with an option to turn hearing amplification OFF and ON Tuning button to manage advanced sound tuning options Idle State This state of the Home screen appears when no music play or phone call is active while BeHear PROXY is set to the speakerp...

Page 28: ...ed setting factory default is indicated by a triangle Volume This control sets the desired volume of the ambient sound by touching the round button and dragging it left softer or right louder Balance This control sets the desired amplification balance between left and right ears This control manipulates the balance beyond what was determined by the hearing assessment The setting is applied to the ...

Page 29: ...User Name for each personal audiogram saved in the library You can edit the name by tapping on it Actual Audiogram The displayed chart depicts the current audiogram values of the connected BeHear PROXY neck speaker Tap the chart to display the audiogram in full screen mode Here you can View the current values Tap RESET to reset the values and restore the default presets Tap EDIT to enable manual e...

Page 30: ...harts one for Hearing Threshold and the other for Comfortable Level To display the relevant results tap the chart name To save the assessment results and apply them to the neck speaker Tap SAVE IN LIBRARY to store the results in the app library These results may be retrieved and applied to the neck speaker at a later time The file name is created automatically Tap SAVE AND APPLY to store the resul...

Page 31: ...Personalization screen to open an empty table for inputting values The automatically created file name can be changed by tapping on it Input the hearing loss values as they appear in your external audiogram Tap SAVE IN LIBRARY to store the file or SAVE AND APPLY to store the file and apply these personalized parameters to the connected BeHear PROXY neck speaker To modify an existing audiogram tap ...

Page 32: ...th the neck speaker and the app is done via the Settings screen Display the Settings screen by choosing the Settings icon in the bottom menu Connection Tap the Connection button to manage the Bluetooth connection of BeHear PROXY neck speaker with the app Refer to the Connection section of this manual for detailed explanations Application Tap the Application button to manage app settings Device Tap...

Page 33: ...nd check for an available update The recommended setting application default is Auto Headset Update Download This setting determines the preferred network connection when downloading updates for the neck speaker firmware Wi Fi only the app performs the neck speaker update automatically only when the phone is connected to the Internet via local Wi Fi network A warning notice is displayed when you i...

Page 34: ...ned on or off according to the last choice during the previous music playback The function can be turned on or off manually in real time either by pressing and holding on the neck speaker or by moving the slider on the ListenThrough screen in the application The recommended setting device default is OFF SonicVibrance Music This setting defines the automatic activation behavior for the SonicVibranc...

Page 35: ...t softer or right louder Notification Tones Volume This control sets the desired volume of the notification tones by touching the round button and dragging it left softer or right louder Vibration This setting controls vibration notification behavior in the BeHear PROXY neck speaker for the following events Headset power on and power off Bluetooth pairing connection disconnection Connecting to the...

Page 36: ...lar to APTX LL but the latency is slightly longer SBC is the standard Bluetooth CODEC supported by all devices latency is long and not fixed Note Turn your neck speaker off and then turn it back on to apply the modification of the Bluetooth audio CODEC The recommended setting device default is APTX LL RECOMMENDATION Choose APTX or SBC audio if you experience sound distortion while multiple Bluetoo...

Page 37: ...otification area You can learn about the new firmware version prior starting the update To initiate the process of downloading the firmware and updating the neck speaker tap the Download icon The process will last for several minutes during which time the neck speaker and application cannot be used Normal operation resumes automatically when the update is complete To postpone an update choose Late...

Page 38: ...ine Version Tap the Version button to check information about the application and the connected BeHear PROXY neck speaker Terms of Use Tap the Terms of Use button to review the legal terms of use for the application and connected BeHear PROXY neck speaker FAQ Tap the FAQ button to find answers to frequent customers questions in the Wear Hear website Support Tap the Support button to find contact i...

Page 39: ...peaker online An Internet connection is required to get access to the videos Version Display the information about the W H BeHear application and connected BeHear PROXY neck speaker by choosing the Version option in the Information screen Terms of Use Review legal terms of use for the W H BeHear application and connected BeHear PROXY neck speaker by choosing the Terms of Use option in the Informat...

Page 40: ... Find answers to frequent customers questions in the Wear Hear Web site by choosing the FAQ option in the Information screen Support Find contact information for technical support by choosing the Support option in the Information screen Send device and app information to support service by tapping SEND button ...

Page 41: ...peaker It will guarantee smooth and convenient operation of your BeHear PROXY as a personal sound amplifier without undesired sound disruptions produced by smartphone activity Reset the Neck Speaker If your BeHear PROXY behaves unexpectedly you can restart it remove the Bluetooth connection data and or restore the original factory configuration To restart BeHear simply connect it to the charger Al...

Page 42: ...d in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more...

Page 43: ...ves 2011 65 EU EU 2015 863 by appropriate standards IEC 62321 3 1 2013 IEC 62321 5 2013 IEC 62321 4 2013 A1 2017 IEC 62321 7 2 2017 IEC 62321 6 2015 IEC 62321 7 2 2015 IEC 62321 8 2017 Reuse Recycling Recovery Targets under the Waste Electrical and Electronic Equipment WEEE Directive 2012 19 EU Tirat Carmel December 2020 ________________________ Alexander Goldin CEO European Union Disposal Informa...

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