ProtoNode FPC-N34 & FPC-N35 User Manual
APPENDIX E: TROUBLESHOOTING
OMM-0150_B
• 5/20/2021 Technical Support • (800) 526-0288 • Mon-Fri, 8 am - 5 pm EST Page
116
of
140
Appendix E-6: Passwords
Access to the ProtoNode can be restricted by enabling a password. There are 2 access levels
defined by 2 account names: Admin and User.
•
The Admin account has unrestricted access to the ProtoNode.
•
The User account can view any ProtoNode information, but cannot make any changes
or restart the ProtoNode.
The password must be a
minimum
of eight characters and
is case sensitive
.
If you forgot your password, click cancel on the password authentication popup window, and e-
mail the password recovery token to the AERCO support team (find the appropriate email
address at
) to receive a temporary password. You can now access the
ProtoNode to set a new password.