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Information for returning pumps
In compliance with the UK Health and Safety at Work Act and the Control of Substances Hazardous to Health
Regulations, you are required to declare the substances which have been in contact with product(s) you
return to Watson-Marlow or it subsidiaries or distributors. Failure to do so will cause delays. Please ensure
that you email us this information and receive a RGA (Returned Goods Authorisation) before you despatch
the product(s). A copy of the RGA form must be attached to the outside of the packaging containing the
product(s).
Please complete a separate decontamination certificate for each product and attach it to the outside of the
packaging containing the product(s). A copy of the appropriate decontamination certificate can be
downloaded from the Watson-Marlow website at www.wmftg.com
You are responsible for cleaning and decontaminating the product(s) before return.
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