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PLEASE NOTE THESE SPECIFICATIONS BEFORE PROCEEDING

OPERATING PRESSURE RANGE : 20 - 125 PSI

OPERATING TEMPERATURE RANGE : 33º F - 120º F

INLET / OUTLET PIPE SIZE : 3/4: FNPT

PLEASE COMPLY WITH ALL APPLICABLE PLUMBING CODES

PROTECT THE SOFTENER AND PIPING FROM FREEZING TEMPERATURES

Please read the entire Owner’s Manual and Instruction before installation.

This Owner’s Manual must stay with the unit.

-How A Water Softener Works-

Water hardness is derived from Calcium and Magnesium minerals that have been dissolved into the water 

under the earth’s surface. These minerals are found in limestone deposits and are the source of hard water. 

The amount of hardness in a given water supply is dependent upon the quantity of Calcium and Magne-

sium present and the length of time water has been in contact with them. This can vary dramatically from 

well-to-well and, for this reason, a water analysis is imperative in order to determine the proper treatment 

method. The degree of hardness increases as the concentration of Calcium and Magnesium “ions” increase 

and is measured in 

Grains Per Gallon (gpg).

The problem of hard water in the home / business comes to light in many facets of daily use. Water spots 

and scum left behind on bathtubs, fixtures and showers; wear and tear on appliances; calcium build-up 

in hot water heaters and piping; and, greater amounts of soap and detergents being used are just a few 

examples.

The modern water softener is designed to reduce hardness ions and their unpleasant side effects. Special 

resin beads in the softener mineral tank are used to change hard water into soft water. The surfaces of 

these beads are covered with sodium ions. As hard water enters the mineral tank and comes into contact 

with the resin, an exchange of ions takes place as dissolved Calcium and Magnesium ions cling to the resin 

surface and sodium ions take their place, thus softening the water. This process is called 

Ion Exchange

Over time, the sodium ions used for the exchange process become depleted and must be replenished.

The water softener provides a 

Regeneration 

process whereby brine solution enters the mineral tank, driv

-

ing-off the collected hardness ions and replenishes the surface of the resin beads with more sodium ions. 

This process is automatically initiated by the control valve on the mineral tank. The regeneration process 

has five basic cycles as follows:

1.  

Backwash

 - The control valve directs the water flow in a reverse direction through the mineral tank, 

     separating the resin beads and flushing any accumulated particles to a waste drain.

2.  

Brine & Rinse

 - In the first part of this cycle, the control valve directs brine solution downward through 

     the mineral tank, driving-off collected hardness ions and replenishing the resin beads with sodium ions. 

     The second part of the cycle rinses hardness ions and excess brine from the mineral tank to the waste 

     drain.

3.  

Rapid Rinse 

- The control valve directs the water flow downward, settling and recompacting the resin 

      bed.

4.  

Brine Refill 

- The control valve directs fresh water into the salt compartment to create new brine solu

     tion for the next scheduled regeneration.

5. 

 Service

 - This is the normal “operating” cycle where hard water enters the mineral tank, comes into con

     tact with the resin beads and exchanges hardness ions for sodium ions - the water then becomes “soft” 

     and ready for use.

Softener Specifications

Summary of Contents for HD33-3

Page 1: ...High Capacity Softener Manual Installation Operation Manual...

Page 2: ...Page 19 Bypass Assembly ISO III Page 21 Service Instructions Page 22 Troubleshooting Page 24 Error Codes Page 26 Warranty Information Page 28 FCC Compliance Statement http www chandlersystemsinc com f...

Page 3: ...ials It is recom mended that Teflon tape be used to seal plastic Noryl threaded fittings Softener Specifications General Specifications General Specifications HD33 3 HD51 3 HD68 3 Grains Capacity Rege...

Page 4: ...ft water The surfaces of these beads are covered with sodium ions As hard water enters the mineral tank and comes into contact with the resin an exchange of ions takes place as dissolved Calcium and M...

Page 5: ...tallation Requirements A level floor position ahead of piping into water heater Unit must be installed at least 10 ahead of the inlet to a water heater to prevent damage due to back up of hot water DO...

Page 6: ...ded All plumbing lines not requiring soft water should be connected upstream of the softener The brine tank drain line is gravity flow and must discharge below the overflow fitting The brine overflow...

Page 7: ...e pressure 3 Cut main line and install appropriate elbows and extensions Caution Raised arrows located on the sides of control valve body and bypass valve indicate proper direc tion of water flow Inst...

Page 8: ...gs must be kept at a bare minimum Note Where the drain line is elevated above the control valve or exceeds 20 feet in length 3 4 I D drain line tubing should be used Brine Line and Overflow Connection...

Page 9: ...leaking from bottom of bypass close and open bypass lever several times to seat o rings Exercise bypass valve 5 After air is evacuated from plumbing lines close bypass position of bypass lever is perp...

Page 10: ...ain for 3 4 minutes 5 Advance control valve to BRINE TANK REFILL cycle 4 position and allow the control valve to automatical ly fill the brine tank Note Control valve will advance to service position...

Page 11: ...2 Servicing the water softener 3 A water leak from the water softener is evident 4 Shock treating water well and piping with chlorine or other disinfectant Extra Regeneration If soft water demands ar...

Page 12: ...the digit value press the Menu Enter button Once A M or P M is accepted the next menu item will flash 4 A To set Hardness an H will appear to enter Compensated Hardness in grains per gallon gpg Defaul...

Page 13: ...return and finish the cycle where it left off prior to the power interruption When used without battery back up during a power failure the unit stops at its current point in the regeneration position...

Page 14: ...neration will begin at the scheduled time A setting of zero will cancel this feature Example Override every 7 days A 07 default setting or cancel setting A 00 Maximum is 29 3 Regeneration Cycle Step T...

Page 15: ...the default password the first time you connect to it the app will ask you to enter the password After entering it the first time you should not need to enter it again unless it changes 3 BTLE Valve d...

Page 16: ...s in ORANGE with a set button can be changed For Filters Set Backwash Frequency This sets the amount of day between backwash cycles Change Time of Day Press SET to set time automatically based on devi...

Page 17: ...p Option 2 Touch any graph to enlarge and see details Enlarged graphs are able to be zoomed in by pinching with two fingers Enlarged graph shown below Regenerate Unit at Next Regen Time button This wi...

Page 18: ...heel 20001X007 1 5 Main Gear 21001X120 1 6 Power Supply 20001X125 1 7 Back Plate 20001X005 1 8 Lower Front Base For Cover 20111X002 1 9 Legacy View Motor Assy 20016X006 1 10 Lower Back Base for Cover...

Page 19: ...19 Valve Body Assy Softener Version 2 9 1 3 13 14 12 16 17 18 19 10 11 4 5 6 8 15 20 7 6A...

Page 20: ...4 GPM 20251X268 1 6 DLFC Assy 20017X100 1 7 90 Degree Hose Barb Elbow 20017X266 1 8 Drain Retainer 20017X214 1 9 Brine Valve 20561X225 1 10 DLFC Assembly 20001X228 1 11 DLFC Ferrule 3 8 20251X305 1 12...

Page 21: ...ll units 20017X284 3 1 Female Straight Slip Set optional 20017X288 4 1 NPT Straight Set optional 20017X289 5 3 4 NPT Straight Set optional 20017X307 6 3 4 Female Straight Slip Set optional 20017X290 7...

Page 22: ...cover C To Replace Piston Assembly 1 Follow steps A1 A3 2 Disconnect the meter signal wire from the circuit board 3 Remove lower back base screws and detach lower back base 4 Remove screw and washer...

Page 23: ...move meter from valve body and clean or replace as necessary 5 Reinstall meter nut and cable G To Replace Brine Valve 1 Follow Piston Replacement instructions After the piston is removed pull the brin...

Page 24: ...all times Clean it yearly Salt may be bridged If using a salt grid plate ensure refill water is over it Resin fouling Call dealer Find out how to con firm it Clean the resin and prevent future foulin...

Page 25: ...oper control valve program ming Check and reset programming Plugged restrict drain line Clean drain line and or flow control button Injector and or screen is plugged Clean or replace injector and scre...

Page 26: ...oder connection If the encoder is plugged in and snapped into place skip to step 2 below If encoder is disconnected reconnect it and cycle power to clear the error 2 Disconnect powerhead from valve bo...

Page 27: ...e following factors The electrical outlet is not powered or is switched off The power cable has come unplugged from the circuit board The power supply has come unplugged from your electrical outlet Th...

Page 28: ...ty does not cover labor costs shipping charges service charges delivery expenses property damage administrative fees or any costs incurred by the purchaser in removing or reinstalling the water treatm...

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