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Service Instructions / Instructional Videos Available at www.watersoftinc.com

A. 

General Preliminary Instructions 

 

PERFORM BEFORE ALL SERVICING OPERATIONS

 

1. Turn off water supply to conditioner.

 

    -If the conditioner installation has a “three valve” bypass system, first open the valve in the by

                   pass line, then close the valves at the conditioner inlet and outlet.

 

    -If the conditioner has an integral bypass valve, put it in the bypass position.

  

    -If there is only a shut off valve near the conditioner inlet, close it.

 

2. Remove cover and relieve water pressure in the conditioner by stepping the control into the back

                  wash position momentarily. Return the control to the service position.

 

3. Unplug electrical cord from outlet.

 

B. 

To Replace Powerhead

 

1. Remove the control valve cover and disconnect the power supply.

 

2. Disconnect the meter cable from circuit board and feed back through control (if existing meter is 

                  being re-used)

 

3. Remove lower back base screws and detach lower back base.

 

4. Remove screw and washer at drive yoke. Remove powerhead mounting screws. The entire pow

                  erhead assembly will now lift off easily.

 

5. Put new powerhead on top of the valve. Be sure the drive pin on main gear engages slot in drive

                  yoke (wide side of drive yoke upright must face to the left away form the motor). 

 

6. Replace powerhead mounting screws. Replace screw and washer at drive yoke.

 

7. Reattach lower back base.

 

7. Reconnect meter signal, wire and power supply.

 

8. Reinstall cover.

C. 

To Replace Piston Assembly

 

1. Follow steps 

A1 - A3

 

2. Disconnect the meter signal wire from the circuit board.

 

3. Remove lower back base screws and detach lower back base.

 

4. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire

                  powerhead assembly will now lift off easily.

 

5. Remove piston retaining plate screws.

 

6. Pull upward on end of piston yoke until assembly is out of valve.

 

7. Inspect the inside of the valve to make sure that there is no foreign matter that would interfere 

                  with the valve operation. 

 

8. Install new seals and spacers.

 

9. Take new piston assembly and push piston into valve by means of the end plug. Twist drive yoke 

                 carefully in a clockwise direction to properly align it with drive gear. Reinstall piston retaining plate

                 screws.

           10. Follow steps 

B5 - B9

D. 

To Replace Seals and Spacers

 

1. Follow steps 

A1 - A3

.

 

2. Disconnect the meter signal wire from the circuit board.

 

3. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire 

                  powerhead assembly will now lift off easily. Remove piston retaining plate screws. 

 

4. Pull upward on end of piston rod yoke until assembly is out of valve. Remove seals and spacers. 

                  (

Note: 

Special end spacer must be reused)

 

5. Lubricate new seals with silicone lubricant included in the seal and spacer kit. Make sure the spe

                  cial end spacer is properly seated in the valve body. Install new seals and spacers individually, 

                  pressing around the outer edge of each seal to make sure it is seated.  (When all seals and spac-

                  ers are seated properly, you will have a 1/4” of space between the top seal the the top of the 

                  valve body)

             6. Follow Steps 

C9 - C10

.

Summary of Contents for HD33-3

Page 1: ...High Capacity Softener Manual Installation Operation Manual...

Page 2: ...Page 19 Bypass Assembly ISO III Page 21 Service Instructions Page 22 Troubleshooting Page 24 Error Codes Page 26 Warranty Information Page 28 FCC Compliance Statement http www chandlersystemsinc com f...

Page 3: ...ials It is recom mended that Teflon tape be used to seal plastic Noryl threaded fittings Softener Specifications General Specifications General Specifications HD33 3 HD51 3 HD68 3 Grains Capacity Rege...

Page 4: ...ft water The surfaces of these beads are covered with sodium ions As hard water enters the mineral tank and comes into contact with the resin an exchange of ions takes place as dissolved Calcium and M...

Page 5: ...tallation Requirements A level floor position ahead of piping into water heater Unit must be installed at least 10 ahead of the inlet to a water heater to prevent damage due to back up of hot water DO...

Page 6: ...ded All plumbing lines not requiring soft water should be connected upstream of the softener The brine tank drain line is gravity flow and must discharge below the overflow fitting The brine overflow...

Page 7: ...e pressure 3 Cut main line and install appropriate elbows and extensions Caution Raised arrows located on the sides of control valve body and bypass valve indicate proper direc tion of water flow Inst...

Page 8: ...gs must be kept at a bare minimum Note Where the drain line is elevated above the control valve or exceeds 20 feet in length 3 4 I D drain line tubing should be used Brine Line and Overflow Connection...

Page 9: ...leaking from bottom of bypass close and open bypass lever several times to seat o rings Exercise bypass valve 5 After air is evacuated from plumbing lines close bypass position of bypass lever is perp...

Page 10: ...ain for 3 4 minutes 5 Advance control valve to BRINE TANK REFILL cycle 4 position and allow the control valve to automatical ly fill the brine tank Note Control valve will advance to service position...

Page 11: ...2 Servicing the water softener 3 A water leak from the water softener is evident 4 Shock treating water well and piping with chlorine or other disinfectant Extra Regeneration If soft water demands ar...

Page 12: ...the digit value press the Menu Enter button Once A M or P M is accepted the next menu item will flash 4 A To set Hardness an H will appear to enter Compensated Hardness in grains per gallon gpg Defaul...

Page 13: ...return and finish the cycle where it left off prior to the power interruption When used without battery back up during a power failure the unit stops at its current point in the regeneration position...

Page 14: ...neration will begin at the scheduled time A setting of zero will cancel this feature Example Override every 7 days A 07 default setting or cancel setting A 00 Maximum is 29 3 Regeneration Cycle Step T...

Page 15: ...the default password the first time you connect to it the app will ask you to enter the password After entering it the first time you should not need to enter it again unless it changes 3 BTLE Valve d...

Page 16: ...s in ORANGE with a set button can be changed For Filters Set Backwash Frequency This sets the amount of day between backwash cycles Change Time of Day Press SET to set time automatically based on devi...

Page 17: ...p Option 2 Touch any graph to enlarge and see details Enlarged graphs are able to be zoomed in by pinching with two fingers Enlarged graph shown below Regenerate Unit at Next Regen Time button This wi...

Page 18: ...heel 20001X007 1 5 Main Gear 21001X120 1 6 Power Supply 20001X125 1 7 Back Plate 20001X005 1 8 Lower Front Base For Cover 20111X002 1 9 Legacy View Motor Assy 20016X006 1 10 Lower Back Base for Cover...

Page 19: ...19 Valve Body Assy Softener Version 2 9 1 3 13 14 12 16 17 18 19 10 11 4 5 6 8 15 20 7 6A...

Page 20: ...4 GPM 20251X268 1 6 DLFC Assy 20017X100 1 7 90 Degree Hose Barb Elbow 20017X266 1 8 Drain Retainer 20017X214 1 9 Brine Valve 20561X225 1 10 DLFC Assembly 20001X228 1 11 DLFC Ferrule 3 8 20251X305 1 12...

Page 21: ...ll units 20017X284 3 1 Female Straight Slip Set optional 20017X288 4 1 NPT Straight Set optional 20017X289 5 3 4 NPT Straight Set optional 20017X307 6 3 4 Female Straight Slip Set optional 20017X290 7...

Page 22: ...cover C To Replace Piston Assembly 1 Follow steps A1 A3 2 Disconnect the meter signal wire from the circuit board 3 Remove lower back base screws and detach lower back base 4 Remove screw and washer...

Page 23: ...move meter from valve body and clean or replace as necessary 5 Reinstall meter nut and cable G To Replace Brine Valve 1 Follow Piston Replacement instructions After the piston is removed pull the brin...

Page 24: ...all times Clean it yearly Salt may be bridged If using a salt grid plate ensure refill water is over it Resin fouling Call dealer Find out how to con firm it Clean the resin and prevent future foulin...

Page 25: ...oper control valve program ming Check and reset programming Plugged restrict drain line Clean drain line and or flow control button Injector and or screen is plugged Clean or replace injector and scre...

Page 26: ...oder connection If the encoder is plugged in and snapped into place skip to step 2 below If encoder is disconnected reconnect it and cycle power to clear the error 2 Disconnect powerhead from valve bo...

Page 27: ...e following factors The electrical outlet is not powered or is switched off The power cable has come unplugged from the circuit board The power supply has come unplugged from your electrical outlet Th...

Page 28: ...ty does not cover labor costs shipping charges service charges delivery expenses property damage administrative fees or any costs incurred by the purchaser in removing or reinstalling the water treatm...

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