14
TROUBLESHOOTING GUIDE
PROBLEM
Jet Tips
Leakage between the tip and the tip rotator.
Dental System
Reservoir leaks.
Inadequate pressure/No fluid flow.
Unit does not charge
Unit doesn’t start.
CAUSE
1) Tip not fully engaged.
1) Liquid was left in reservoir.
2) Base not correctly engaged
with reservoir.
3) Water inlet is open.
1) Unit is upside down.
2) Insufficient liquid in reservoir.
3) Reservoir connection clogged.
4) Pressure setting on low.
1) Mains power socket is not live
2) Switch is in ON position during charging
1) Battery not charged.
CORRECTIVE ACTION
1) Remove tip and reinstall.
1) Always empty the reservoir after use.
2) Remove reservoir then reinstall as per
instructions.
3) Close water inlet.
1) Jet tip must be higher than reservoir for
correct water flow.
2) Fill with liquid.
3) Fill reservoir with warm tap water and one
cap of vinegar. Run until empty.
Rinse with full reservoir of tap water.
4) Adjust pressure setting to high.
1) Turn ON the mains power socket; try an
alternative mains power socket.
2) Turn unit switch to OFF position for charging.
1) Be sure the power socket is functioning; test
with another appliance. Turn unit off.
Plug in charger. Charge for 16 hours.
2) Be sure charger pins are clean and
unobstructed.
Still have questions? Go to www.waterpik.com
If none of these corrective actions are successful, call the Water Pik, Inc. Service 44 (0)0870 734 8450.
