Nothing is working but the electronic control temperature
displays digits or a code
1. Identify the analyser code that the electronic control displays and refer to the Service
Analyser codes section;
2. If the electronic control displays digits, make sure that the electronic control is
programmed correctly, refer to the Operation of your pool heat pump and reprogram if
necessary.
**Note that this situation could occur when the electrical voltage is not respected
as stated on the pool heat pump name plate. This situation is not covered by the
manufacturer warranty.
Fan doesn’t work (the fan blades are not moving)
1.
IMPORTANT: For safety,
switch OFF the circuit-breaker.
2. Try to rotate the fan blades of the fan with a rod to see if the motor is jammed or seized
3. If the fan blades do not turn freely leave the unit switched OFF and call for service;
4. If the fan blades turn freely switch ON the circuit breaker and the pool heat pump again.
** Note that your fan motor may have an electrical fault if the blades turn freely when the
unit is switched OFF and does not start when the unit is switched ON.
Fan blades turn, but compressor is not functioning
The pool heat pump has a built in delay timer which prevents the compressor from starting
immediately. The delay can be 3 to 5 minutes in duration after the fan blades have turned.
Furthermore if the unit is in defrost mode the compressor will not start for 3 to 20 minutes.
1. Check that air being discharged from the fan blades is colder than the ambient air. If
the air being discharged by the fan blades is colder, it means that the compressor is
functioning correctly.
2. Turn off the pool heat pump then immediately turn it back on;
3. As soon as the fan blades start turning, wait a minimum of 3-5 minutes. The compressor
should start up after this time and you will be able to identify a different sound made by
the compressor when it starts;
