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PS-5 Reverse Osmosis Drinking Water System

 

Troubleshooting/Maintenance

 

 

1931 205th Ave NW 

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 Ramsey, MN 55303 

Phone: 866-405-1268 

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 Fax: 763-427-5665 

www.watercontrolinc.com 

  

Maintenance 

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4 stage membrane/filter cartridge should be changed every 1-2 years 

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Decrease in system production and increased TDS output are signs the cartridge needs 
to be changed 

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Inline carbon filter 

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Should be changed every 6-12 months 

Troubleshooting 

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#1 Problem – Water Leaking Out of Air Gap 

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System is doing what it is designed to do 

 

Air gap is typically required by code 

 

Creates separation between RO unit (backflow prevention) 

 

Water that backs up in the drain line goes out of air gap rather than back to RO 
unit. 

o

 

Causes 

 

Installation errors 

 

Is the drain saddle installed nice and straight? 

 

Does the drain tubing that connects from the air gap on the faucet to 
the drain saddle have any loops or dips in the line? 

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Should be installed as short and straight as possible in a 
downward path. 

 

Obstruction in the drain tubing between air gap faucet and drain saddle 

 

Disconnect the tubing and blow through it in either direction to make 
sure it is clear. 

 

 

 

Summary of Contents for PS-5

Page 1: ...ap o System is doing what it is designed to do Air gap is typically required by code Creates separation between RO unit backflow prevention Water that backs up in the drain line goes out of air gap rather than back to RO unit o Causes Installation errors Is the drain saddle installed nice and straight Does the drain tubing that connects from the air gap on the faucet to the drain saddle have any l...

Page 2: ...about 5 minutes this noise should subside Although the air gap faucet inherently makes some noise this can be amplified if the water running from the drain saddle splashes into the water in the sink trap This noise can be reduced by either moving the drain saddle to a greater height or by securing a fishing line through the drain saddle and down into the sink trap allowing the water to run down th...

Page 3: ...ith your plumbing or installation If you do have a good strong stream turn off the feed valve Reconnect the green feed tubing to the valve 2 Is the Automatic Shut Off Valve ASOV working Is there water going down the drain If there is then the ASOV is not likely to be the problem If no water is flowing through system none down the drain turn feed water off Close tank valve Open faucet until no wate...

Page 4: ...e it was installed Make sure that the collet stays fully depressed all the way around into the fitting Some jiggling and or twisting of the tubing or tank may help After the tubing has been disconnected from the tank valve point the valve opening into a bucket Open the valve but be prepared for a discharge similar to a fire hose If you get a high pressure output for more than 1 gallon your tank is...

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