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Maintaining Your Phone

W&T telecommunication

www.wtlan.ru

Maintaining Your Phone

When your phone is unable to operate properly, you need to investigate or troubleshoot

issues along with other tasks your system administrator may ask you to perform.

Topics

Rebooting Your Phone

Resetting to Factory Settings

Rebooting Your Phone

The improper operation may cause malfunction. If the malfunction occurs, your system

administrator may ask you to reboot your phone.

Procedure

1.Navigate to Menu>Basic>Reboot.

The phone prompts you whether to reboot the phone.

2.Select OK.

Tip:

You can also long press the Cancel key on the keypad when the phone is idle to

reboot the phone.

Summary of Contents for P10

Page 1: ...W telecommunication www wtlan ru www wtlan ru...

Page 2: ...cons 13 Other Icons 13 Entering Characters 14 Call Features 16 Placing Calls 17 Placing a Call from the Dialer 17 Placing Multiple Calls 18 Redialing a Number 19 Placing a Call from the Call History 1...

Page 3: ...Lines 28 Deactivating Call Forward 29 Diverting Calls to a Contact 29 Transferring Calls 30 Performing a Blind Transfer 30 Performing Transfer with a Transfer Key 31 Conference Calls 32 Setting Up a L...

Page 4: ...Language 53 Time Date 54 Setting the Time and Date Manually 54 Changing the Time and Date Format 55 Audio Settings 55 Adjusting the Volume 56 Setting the Ring Tone 56 Wireless Network 58 Activating th...

Page 5: ...new phone Firstly verify with your system administratorthat the IP network is ready for phone configuration Also be sure to read the Quick Start Guide which can be found inyour phone package before yo...

Page 6: ...one This chapter provides the overview of phone hardware and screen layout and how to navigate your phone for the best performance Topics Hardware Overview Screen and Icons Entering Characters Hardwar...

Page 7: ...one Screen Shows information about your phone such as 3 Line Keys Access your phone lines and features Getting Started with Your Phone www wtlan ru Description Handset to pick up and answer call Shows...

Page 8: ...irms actions or answers incoming calls 12 Mute Key Toggles and indicates the mute feature The key LED glows red when the 13 Headset Key Toggles and indicates the headset mode The key LED glows green w...

Page 9: ...he phone is ringing Slowly flashing red 1s The phone receives a voice mail or text message Solid red for 0 5s and off The phone enters the power saving mode Line Key LED The line key LED indicators ar...

Page 10: ...ar line keys and soft keys The time date in the status bar or middle of the screen 1 Status Bar Display the default account feature status icons and the time The status icons are displayed when featur...

Page 11: ...vailable on the phone When there is an active call and a held call the calls screen is shown below key to view Network and phone status The phone screen is shown Icons in the Status Bar Icons in the s...

Page 12: ...ister failed Other Icons Call History Icon Description Received Calls Placed Calls Missed Calls Contact Icon Description Default Contact Picture Getting Started with Your Phone www wtlan ru Icons on t...

Page 13: ...ypad keys on your phone to enter or update field information The following table describes how to enter different characters using the keypad keys Action abc Ab2 2aB or 123 soft key to switch the inpu...

Page 14: ...s Position the cursor to the right of the character and select the Getting Started with Your Phone www wtlan ru abc 2aBmode press key or key one or more times following special characters _ mode you c...

Page 15: ...eone else conduct a conference call and perform other basic call features Topics Placing Calls Answering Calls Switching Among the Handset Speakerphone and Headset Modes Disabling Call Waiting Silenci...

Page 16: ...ry Placing a Call from the Directory Placing a Call from the Dialer The Dialer enables you to enter a number to place a call and it displays a list of previously placed calls or contacts in your direc...

Page 17: ...your phone to automatically dial out the phone number after a period of time without selecting Send Placing Multiple Calls When you are in a call you can hold your current call and place a new call P...

Page 18: ...D key A record of Placed Calls is displayed on the phone screen Tip Press the RD key twice to recall the contact you called Placing a Call from the Call History You can place calls to contacts from th...

Page 19: ...ct and select Send If the selected contact has multiple numbers highlight the desired number and select Send Answering Calls When you receive a call you can choose to answer it manually or automatical...

Page 20: ...call automatically www wtlan ru Press the Speakerphone key Press the HEADSET key or the line key that has the flashing green LED indicator The call is answered in the speakerphone hands free mode by...

Page 21: ...t be automatically answered even if the auto answer is enabled Your system administrator can configure the phone to automatically answer the incoming call after ending all calls Procedure 1 Navigate t...

Page 22: ...system administrator can disable you to use the handset speakerphone Hands free or headset mode Disabling Call Waiting If the call waiting feature is disabled when there is already a call the new inco...

Page 23: ...urb DND You can enable DND to reject all incoming calls automatically when you do not want to be interrupted Note Check with your system administrator to find out if the DND feature is available on yo...

Page 24: ...ocedure 1 Navigate to Menu Features DND 2 Select Disable from the DND Status field 3 Select Save The DND icon disappears from the status bar Tip To deactivate DND quickly press the DND soft key when t...

Page 25: ...person but they cannot hear you Procedure 1 Press the MUTE key during a call 2 Press the MUTE key again to unmute the call Holding and Resuming Calls You can place an active call on hold and resume t...

Page 26: ...corresponding line key to swap to the active call Resuming a Held Call You can view and resume a held call on the phone Procedure 1 Press the HOLD key again corresponding line key or Resume If multip...

Page 27: ...contact There are three types of forwarding Always Forward Forwards all incoming calls immediately Busy Forward Forwards incoming calls when you are busy in a call No Answer Forward Forwards incoming...

Page 28: ...ways busy no answer forward on code or off code respectively in the On Code or Off Codefield 6 Select Save The call forward icon appears in the status bar Deactivating Call Forward You can deactivate...

Page 29: ...n 5 Enter a contact s number you want to divert the call to in the Auto Divert field 6 Select Save Transferring Calls During a call you can transfer the call to another contact You can use one of thre...

Page 30: ...s the Speed Dial key to transfer the call to the contact directly Press Directory Dir Select the desired contact from the Directory list 3 Press B Tran to complete the transfer TIP If you are using a...

Page 31: ...s transferred to the specific contact directly Conference Calls The phone supports a three way local conference and multi way network conference During the conference follow these tips Use the handset...

Page 32: ...to two contacts Procedure 1 Place a call to the first party 2 When the first party answers the call select Conference Conf to place a new call The active call is placed on hold 3 Dial the second party...

Page 33: ...sume to resume the held conference call Splitting a Conference Call You can split the conference call into individual calls After the split the conference call ends and other parties are held Procedur...

Page 34: ...re allows you to leave voice mails for someone or listen to your voice mail messages on your IP phones This feature is set up on the server side and not all servers support this feature Topics Leaving...

Page 35: ...ail The phone screen displays the amount of new and old voice mails 2 Highlight an account and then select Connect 3 Follow the voice prompt to listen to your voice mails Tip When the phone prompts th...

Page 36: ...add edit and delete a contact Topics Managing the Local Directory Groups Managing the Local Directory Contacts Moving a Local Directory Contact to Blacklist Searching for Contacts Managing the Local D...

Page 37: ...ry Procedure 1 Select Dir or navigate to Menu Directory Local Contacts 2 Select AddGrp 3 Enter the desired group name and select Ring Type 4 Select Save Editing Contact Groups You can change or add th...

Page 38: ...contacts in All Contacts list Procedure 1 Select Dir or navigate to Menu Directory Local Contacts 2 Highlight the desired group 3 Select Option Delete The phone prompts you whether to delete the grou...

Page 39: ...ter for your contact You are required to enter a contact name at least for each new contact Procedure 1 Select Dir or navigate to Menu Directory Local Contacts 2 Select the desired contact group or Al...

Page 40: ...ames are displayed in alphabetical order Editing Contacts You can update your contacts information Procedure 1 Select Dir or navigate to Menu Directory Local Contacts 2 Select the desired contact grou...

Page 41: ...delete the contact 4 Select OK Note If the contact added to the Favorites directory is deleted in the Local Directory it will be automatically deleted from the Favorites directory Deleting All Contac...

Page 42: ...cklist Incoming calls from this contact will be rejected automatically Procedure 1 Select Dir or navigate to Menu Directory Local Contacts 2 Select the desired contact group or All Contacts 3 Highligh...

Page 43: ...tore up to 30 contacts in the blacklist to block unwanted callers Topics Adding a Blacklist Contact Viewing Blacklist Contacts Editing a Blacklist Contact Deleting Blacklist Contacts Moving a Blacklis...

Page 44: ...the blacklist contacts from the Blacklist on your phone Procedure 1 Navigate to Menu Directory Blacklist Editing a Blacklist Contact You can update your blacklist contacts information Procedure 1 Nav...

Page 45: ...he call from the contact normally Topics Deleting a Blacklist Contact Deleting All Blacklist Contacts Deleting a Blacklist Contact If you want to answer a call from a specific contact you need to remo...

Page 46: ...lect Option Delete All The phone prompts you whether to delete all contacts 3 Select OK Moving a Blacklist Contact to the Local Directory You can move a blacklist contact to a Local Directory Incoming...

Page 47: ...each list holds 100 entries Topics Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blacklist Deleting History Records Viewing History Records The history...

Page 48: ...rectory Procedure 1 Select History 2 Select the desired list 3 Highlight the desired entry and select Option Add to Contacts 4 Edit the contact information 5 Select OK Saving a History Record to Black...

Page 49: ...records from the call history list Topics Deleting a Call Record Deleting All Call Records Deleting a Call Record You can delete any call record from the call history list Procedure 1 Press History 2...

Page 50: ...vanced Call Features W T telecommunication www wtlan ru Procedure 1 Press History 2 Select the desired list 3 Select Option Delete All The phone prompts you whether to delete all the records 4 Select...

Page 51: ...Changing the Administrator Password By default you require an administrator password to access the Advanced Advanced Settings menu The default password is admin For security reasons you should change...

Page 52: ...g settings Backlight Time The delay time to change the brightness of the phone screen when the phone is inactive Backlight time includes the following settings Always On Backlight is on permanently 15...

Page 53: ...language 3 Select Save The phone language is changed to the selected one Time Date You can set the time and date manually The time and date formats are also variable Topics Setting the Time and Date M...

Page 54: ...te Format You can set the phone to display the time in 12 hour format or 24 hour format You can also change the date format including the options to display the day D month M and year Y Note Your syst...

Page 55: ...olume key to adjust the volume Setting the Ring Tone You can set distinctive ring tones for groups or contacts in your Local Directory so that you can identify the caller when your phone rings The rin...

Page 56: ...r a Group You can select a unique ring tone for various groups in your Local Directory Note You can only set a ring tone for a group that is added manually Procedure 1 Select Dir or navigate to Menu D...

Page 57: ...g tones Procedure 1 Select Dir or navigate to Menu Directory Local Contacts 2 Select the desired contact group or All Contacts 3 Highlight the desired contact and select Option Detail 4 Select the des...

Page 58: ...to connect your phone to an available wireless network Procedure 1 Navigate to Menu Basic Wi Fi 2 Select On from the Wi Fi field 3 Select OK The phone scans the available wireless networks in your are...

Page 59: ...Available Network s and select Enter X represents the number of available networks 3 Optional To research the available network select Scan 4 Highlight the desired wireless network and select Connect...

Page 60: ...information Disconnecting the Wireless Network Connection When you no longer want to connect to the current wireless network you can disconnect it Procedure 1 Navigate to Menu Basic Wi Fi 2 Select Av...

Page 61: ...Customizing Your Phone W T telecommunication www wtlan ru 2 Select Off from the Wi Fi field 3 Select OK...

Page 62: ...k you to perform Topics Rebooting Your Phone Resetting to Factory Settings Rebooting Your Phone The improper operation may cause malfunction If the malfunction occurs your system administrator may ask...

Page 63: ...uration settings and reset all settings to the factory defaults Check with your system administrator if the personalized settings are kept before resetting your phone to factory settings Procedure 1 N...

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W&T P10, User Manual

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