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94% CONDENSING

 

TANKLESS 

WATER HEATER

AP15896-1(11/10)

Printed in USA

*All models available for natural gas (N) or

propane gas (P) usage.

Do not destroy manual. Please 

read carefully and keep in a 

safe place for future reference.

CERTIFIED

R

Direct Vent 

Models

Rheem/EcoSense

RTGH-95DV*

RTGH-84V*

ECOH200DV*

ECOH160DV*
Paloma/Wai Wela

PHH-32RDV*

PHH-25RDV*
Ruud 

RUTGH-95DV*

RUTGH-84DV*
Richmond

RMTGH95DV*

RMTGH84DV*

Outdoor 

Models

Rheem/EcoSense

RTGH-95X*

RTGH-84X*

ECOH200X*

ECOH160X*
Paloma/Wai Wela

PHH-32ROF*

PHH-25ROF*
Ruud

 

RUTGH-95X*

RUTGH-84X*
Richmond

RMTGH95X*

RMTGH84X*

WARNING:

If the information in these 

instructions is not followed 

exactly, a fire or explosion 

may result, causing death, 

personal injury, or property 

damage.

For Your Safety!

•  

Do not store or use gasoline

or other flammable vapors

and liquids in the vicinity of

this or any other appliance.

To do so may result in an

explosion or fire.

•  

Installation and service

must be performed by a

qualified installer, service

agency, or the gas supplier.

What to Do If  

You Smell Gas

•  Do not try to light any

appliance.

•  Do not touch any electrical

switch; do not use any

phone in your building.

•  Immediately call your gas

supplier from a neighbor’s

phone. Follow the gas

supplier’s instructions.

•  If you cannot reach your

gas supplier, call the fire

department.

•  Do not return to your home

until authorized by the gas

supplier or fire department.

DESIGN

CERTIFIED

®

USE AND CARE MANUAL

With Installation Instructions 

for the Installer

Water Heaters for Other Than 

Recreational Vehicle Installation Only

Sold by www.GadgetsGo.com Authorized Dealer

Summary of Contents for Paloma PHH-25RDVN

Page 1: ...injury or property damage For Your Safety Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance To do so may result in an explosion or fire Installation and service must be performed by a qualified installer service agency or the gas supplier What to Do If You Smell Gas Do not try to light any appliance Do not touch any electrical switch ...

Page 2: ... hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER WARNING CAUTION or NOTICE 2 These words mean IMPORTANT SAFETY INFORMATION This water heater is not suitable for use in manufactured mobile homes Improper installation adjustment alteration service or maintenance can cause death personal injury or property damage Refer to...

Page 3: ...remely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere in the vicinity of a water heater or any other appliance Be sure to read and follow the labels on the water heater as well as the warnings printed in this manual Failure to do so can result in death bodily injury or property damage Combustible construction refers to adjacent walls and ceilings...

Page 4: ...t the frozen water or the water heater may not work properly NOTICE The factory setting allows operating temperatures between 100 F 38 C and 120 F 49 C Temperatures of 85 F 29 C and up to 140 F 60 C can be achieved with the MAIN UMC 117 remote control Temperatures of 85 F 29 C can be achieved with the Bath USC 117 or USC2 117 remote control Only qualified service personnel should perform this adju...

Page 5: ...not physically be able to smell or recognize this odorant If you are unsure or unfamiliar with the smell of natural gas or LP ask the gas supplier Other conditions such as odorant fade which causes the odorant to diminish in intensity can also hide or camouflage a gas leak Water heaters using LP gas are different from natural gas models A natural gas water heater will not function safely on LP and...

Page 6: ...f all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait five 5 minutes to clear out any gas If you then smell gas STOP Follow B in the safety information above on this label If you don t smell gas go to the next step 6 Turn the Gas Shutoff Valve located on the outside of ...

Page 7: ...service personnel Make certain the power to the water heater is OFF before removing the unit cover panel Exposed electrical components and moving parts can cause personal injuries For your safety DO NOT attempt repair of electrical wiring gas piping remote control burners vent connectors or other safety devices Refer repairs to qualified service personnel California law requires that water heaters...

Page 8: ...ater heater is properly installed in accordance with local codes and the provided installation instructions Do not attempt to repair or replace any part of your water heater unless it is specifically recommended in this manual All other servicing should be referred to a qualified service technician PRODUCT INFORMATION For Your Records Write down and save the following product information along wit...

Page 9: ...51 2 140 mm 61 8 156 mm 21 8 54 mm 37 8 98 mm 27 8 73 mm 41 8 105 mm 91 2 241 mm 11 2 38 mm Specifications Direct Vent Models 177 8 454 mm 185 8 473 mm 275 8 702 mm 93 4 248 mm 21 4 59 mm 51 2 140 mm 61 8 156 mm 21 8 54 mm 37 8 98 mm 27 8 73 mm 41 8 105 mm 91 2 241 mm 11 2 38 mm Specifications Outdoor Models Sold by www GadgetsGo com Authorized Dealer ...

Page 10: ...cover Rating gal hr 178 226 Shipping Weight lbs 81 81 Minimum Activation Flow Rate gpm 0 40 0 40 Extinction Flow Rate gpm 0 25 0 25 Hot Water Capacity gpm 35 F rise 8 5 9 5 Hot Water Capacity 77 F rise 3 9 4 9 Default Temperature Setting no controller 120 120 Temperature Default Setting 100 100 Minimum Temperature Setting F 85 85 Efficiency Rating Energy Factor 0 94 0 94 Electrical Consumption Nor...

Page 11: ...ter Faucet s Drain Valve Water Filter Cold Water Supply Shut Off Valve Note A flexible drain tube can be used To Suitable Drain To Suitable Drain Power Supply Cord Union Union Manual Gas Supply Line Shut Off Valve Manual Gas Shut Off Valve Condensate Pipe Cap Sediment Trap Service Valve Relief Valve Relief Valve Sold by www GadgetsGo com Authorized Dealer ...

Page 12: ... Off Valve Manual Gas Shut Off Valve Cap Sediment Trap Service Valve Relief Valve Relief Valve Note A flexible drain tube can be used To Suitable Drain To Suitable Drain Condensate Pipe This water heater is for OUTDOOR installation only DANGER DO NOT install this water heater indoors or in an enclosure It is designed for outdoor installation only Any other type of installation will result in death...

Page 13: ...ildren disabled and elderly are at highest risk of being scalded See instruction manual before setting temperature at water heater Feel water before bathing or showering Temperature limiting valves are available see manual BURN Time Temperature Relationship in Scalds Water Temperature Time to Produce a Serious Burn 120 F 49 C More than 5 minutes 125 F 52 C 1 1 2 to 2 minutes 130 F 54 C About 30 se...

Page 14: ... with a small water flow Increase the water flow and recheck If it still does not operate with the hot water faucet completely open increase the temperature setting on the remote control Water Heater Facts DANGER Water temperatures above 125 F 52 C will result in death and or severe burns from scalding The hottest temperature water will be at the faucet closest to the water heater Always remember ...

Page 15: ...methods Do not operate without the condensate collector drain connected and routed to the proper drain This could cause the system to malfunction or fail On a regular basis inspect the condensate drain line to ensure the condensate is draining properly The condensate coming from the water heater is known to be acidic The heater features a built in condensate neutralizer that uses CaCO3 calcium car...

Page 16: ...aucet While the water heater is operating inspect the main burner flames through the burner sight glass The flames should be blue when the main burner is firing NOTICE If the flames are not blue or you observe unusual burner operation shut off the water heater and contact a qualified service technician Turn off the hot water faucet and reinstall the unit cover panel 4 2 1 Burner Sight Glass 3 Wate...

Page 17: ...l power supply disconnected Vacuum around the water heater to remove any dust dirt and or lint buildup Clean the water heater and the remote control with a damp soft cloth and mild detergent Gently wipe and completely dry all surfaces Check the air intake and vent outlet for blockage and or debris NOTICE The air intake requires a minimum of 12 in 30 cm of clearance between the air intake opening a...

Page 18: ... the water filter under running water To remove severe sediment and dirt use a soft brush CAUTION Do not overtighten the water filter Overtightening can deform and or damage the filter Replace the filter in the cold water inlet line and tighten until it is snug Turn on the water supply reconnect the electrical supply and turn on the water heater 4 7 5 6 Care and Cleaning cont Care Instructions Sol...

Page 19: ...s have drained release the lever handle to close the valve and stop draining NOTICE If the pressure relief valve on the hot water heater discharges periodically this may indicate a problem in the water system Contact the water supplier or a plumbing contractor to correct the problem DO NOT plug the relief valve outlet Inspect and keep the area around the water heater clear and free of flammable ma...

Page 20: ... supply at the circuit breaker box Open all hot water faucets Run the water until it is COLD then shut off the faucet Close the water shut off valve Using a suitable container to catch the water remove the water filter from the base of the cold water inlet line Connect a garden hose to the drain valve in the hot water outlet line and place the other end in a suitable drain Open the drain valve unt...

Page 21: ...til this water is thawed To put the water heater back in service Disconnect drain hose Make sure the drain valve is closed Reinstall the water filter in the base of the cold water inlet line Open the water shut off valve Open all hot water faucets and let run until all air has been purged from the lines Plug in the power cord or reconnect the power supply at the circuit breaker box Open the gas sh...

Page 22: ...o an ambient temperature of approximately 30 F 34 C These temperatures are all based on temperatures without wind The heater only protects the internal components of the water heater NOTICE Unplugging or disconnecting the power supply to the water heater will also disconnect the power to the heater External piping and valves require additional freeze protection One method is to wrap insulation aro...

Page 23: ... enough or no hot water 1 Unit is not ON 1 Turn on the unit by pressing the POWER ON OFF button 2 Water shut off valve is not completely opened 2 Check shut off valve and open completely 3 Hot water faucet is not completely opened 3 Open hot water faucet completely The main burner goes off when in coming water volume is inadequate 4 Water piping is frozen 4 Allow piping to thaw 5 Electrical power ...

Page 24: ...n one of the hot water fixtures 4 Contact a dealer or a qualified service technician Water too hot 1 Temperature is set too high 1 Decrease the temperature setting at the remote control 2 Water shut off valve is not completely opened 2 Check and completely open the water shut off valve 3 Small amount of water has been heated 3 Increase the hot water flow at the faucet to allow more water to flow t...

Page 25: ...ty devices Refer repairs to a qualified service technician When an error code is displayed Turn off all the hot water faucets Turn off the water heater by pressing the POWER ON OFF button on the remote control Wait about 5 minutes then restart the water heater by pressing the POWER ON OFF button Turn on a hot water faucet and recheck the remote control display If the error code remains in the disp...

Page 26: ... while but contact a dealer or qualified service technician 93 The neutralizer must be replaced The unit cannot be used until the neutral izer is replaced Contact a dealer or quali fied service technician P1 Not enough water flow to operate the unit Increase the water flow from the fixtures Service Information Service Error Code Chart cont Care Instructions CARING FOR YOUR WATER HEATER 1 All quest...

Page 27: ...INSTALLATION INSTRUCTIONS FOR THE CONTRACTOR Installation Sold by www GadgetsGo com Authorized Dealer ...

Page 28: ...re used or stored Such liquids include gasoline LP gas butane or propane paint adhesives and their thinners solvents or removers Flammable vapors carry long distances from where they are used or stored The open flame of the water heater s main burner can ignite these vapors causing an explosion or fire NOTICE Elevating a gas fired water heater will reduce but NOT eliminate the possibility of light...

Page 29: ...tion are as follows 1 2 in 1 3 cm for sides 0 in 0 cm for rear with support bracket s 12 in 30 cm from the bottom top and front 12 min 300 mm 12 min 300 mm 1 2 min 13 mm 12 min 300 mm 0 0 mm 0 min 0 mm Sealed Do not install the water heater outdoors or in bathrooms bedrooms or any occupied rooms normally kept closed Do not install the water heater where it is subject to vibrations Do not install t...

Page 30: ... any of the following locations beauty shops dry cleaning establishments photo processing labs and storage areas for liquid and powdered bleaches or swimming pool chemicals These locations often contain such halogenated hydrocarbons The air supply containing halogenated hydrocarbons is safe to breathe but when passed through a gas flame corrosive elements are released that will shorten the life of...

Page 31: ...t Water Heater Venting Required To Hot Water Faucet s Drain Valve Wall Plate Water Filter Cold Water Supply Shut Off Valve Power Supply Cord Union Union Union Manual Gas Supply Line Shut Off Valve Downward Slope Downward Slope Manual Gas Shut Off Valve Cap Sediment Trap Outside Wall 91 Elbow Service Valve Service Valve Relief Valve Relief Valve Note A flexible drain tube can be used To Suitable Dr...

Page 32: ...Water Supply Shut Off Valve Hard Wire Union Manual Gas Supply Line Shut Off Valve Flue Terminal Cap Sediment Trap Manual Gas Shut Off Valve Water Filter Union Union Service Valve Service Valve Relief Valve Relief Valve Condensate Drain WARNING DO NOT install this water heater indoors or in an enclosure It is designed for outdoor installation only Any other type of installation can result in death ...

Page 33: ...to dry wall or concrete wall use drywall anchors or lag bolts Make sure the proper electrical outlet or supply 120 VAC 60 Hz is available and located near the unit Direct vent models come with a 6 ft 1 8 m power cord while the outdoor models require hard wiring or the addition of a plug Position the upper mounting bracket and partially install the center mounting screw The clearance between the sc...

Page 34: ...pe material Use only 2 or 3 inch diameter pipe Refer to local codes for restrictions on the use of PVC CPVC or ABS pipe and fittings All exhaust venting materials for product installed in Canada must meet ULC S636 Acceptable materials or equivalent PVC Schedule 40 ASTM D 1785 CPVC Schedule 40 ASTM F 441 ABS Schedule 40 ASTM D 2661 Not permitted in Canada The fittings other than the VENT TERMINAL s...

Page 35: ...ugh inspection of the existing venting and air intake system must be performed prior to any installation work Verify that the correct materials vent lengths and terminal locations as described in this manual have been met Carefully inspect the entire venting and air intake system for any signs of cracks or fractures particularly at the joints between elbows or other fittings and the straight runs ...

Page 36: ...d in accordance with the above provisions shall comply with NFPA 720 and be ANSI UL 2034 listed and IAS certified 3 SIGNAGE A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight 8 feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment The sign ...

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