Wacom Intuos CTL-4100WL User Manual Download

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Turn on your computer. The tablet status LED should light. There may be a short delay before the device is ready to use.

If the LED does not light, try these tests to potentially fix the issue yourself.

1. Restart your computer.

2. Inspect the cables for damage.

3. Open your computer's device manager or system information menu and verify that the USB port that the device is plugged

into is working properly.

4. Make sure the cables are securely connected to your device and to your computer.

5. If you are using a USB hub, make sure the hub is securely connected to your computer. If it is and your device still does not

work, disconnect the device and plug it into a USB port that is on your computer instead.

6. If you are using a USB port on your computer, try connecting the device to a different USB port on your computer. If that

does not work, try connecting the device to a USB port on another computer.

7. If you are using any other tools, such as the mouse, check to make sure that they function.

If these tests fail, you may have defective hardware. Contact

Customer Support

for help.

User's Manual

Summary of Contents for Intuos CTL-4100WL

Page 1: ...ting started with your pen tablet Connect wirelessly by Bluetooth Work with your pen Customize your device in Wacom Tablet Properties Use On Screen Controls as shortcuts Access application specific settings Wacom Desktop Center Map your device to your monitor Care for your device Technical Support ...

Page 2: ...t the LED means Work with your pen Personalize your pen with a color ring Specialty pens Use your pen Pen tip and eraser Pen buttons Store your pen Customize your pen functions Assign settings to the pen button and pen tip Customize other pen properties Tips Replace the pen nib Use your pen with Windows Ink Advanced pen and eraser Customize your device in Wacom Tablet Properties What can I customi...

Page 3: ...tings assigned by applications Wacom Desktop Center Customizing your device Running the Setup Wizard Redeeming Software Backing up your settings Backing up your files Updating your tablet Getting apps and products Getting Support for Wacom products Logging in with your Wacom ID Map your device to your monitor Map your device in pen mode Map your device in mouse mode Tablet active area mapping How ...

Page 4: ...60 62 63 64 Glossary Order parts and accessories Privacy Trademarks User s Manual 4 4 ...

Page 5: ...your pen tablet see Getting Started Included with your Wacom Intuos When you have unpacked your Wacom Intuos make sure that you have received the following items Wacom Intuos tablet Wacom Pen 4K Quick Start Guide booklet Regulatory statement booklet USB cable There are also spare nibs and a nib removal tool inside your pen See Wacom Intuos features for more information Your Wacom Intuos can only b...

Page 6: ...ireless versions of Intuos this button turns the tablet on and off as well as being used to connect wirelessly to a computer Power LED Lights when the Intuos is connected to an active USB port For Bluetooth wireless Intuos versions this light will be active when paired or connecting to a computer When connected via USB the light will be white at full charge and orange when charging Active area Pat...

Page 7: ... box contains images that can help Attach any stands that are included with your device Set up your work area 2 After you set up your device follow the directions in the Get started section of this user help so you can start using your device Connect your device to your computer Install the driver User s Manual 7 7 ...

Page 8: ...rtably without eyestrain placing it about one arm s length away from you Position the tablet so the screen cursor follows the same direction as your hand movements on the tablet If you are using the tablet as a creative tool consider placing the tablet below the keyboard and centered below your monitor User s Manual 8 8 ...

Page 9: ...rivers and firmware are available on the Wacom Desktop Center and at the Wacom drivers page periodically Check in and update regularly so that your device has the latest features and functionality From the Wacom Desktop Center select Updates and then click the update to install it If the Wacom Desktop Center is not available for your device go to the Wacom drivers page to find the latest updates N...

Page 10: ...m Wacom Tablet Properties When you click the icon you are directed to a help topic about the feature you are currently using You can also open user help from the Wacom Desktop Center Help menu Notes User help is common to Windows and Mac computers Screenshots are from a Windows computer unless otherwise noted Information about your specific computer hardware operating system and application softwa...

Page 11: ... not purchase and install a Bluetooth adapter Check what version of Bluetooth your computer or adapter is using If you are not using a compatible version install a compatible Bluetooth adapter Version 4 0 or higher is recommended A minimum of Version 2 1 is required Check Updates in the Wacom Desktop Center to make sure that you are using the latest driver Update your operating system to the lates...

Page 12: ...s the tablet is off White Connected to computer by USB cable battery fully charged Blue not blinking Connected to computer by Bluetooth Blue slowly blinking In pairing mode attempting to connect to computer Blue quickly blinking Attempting to reconnect to last paired computer Orange not blinking Connected to computer or wall adapter by USB cable battery charging 10 Orange blinking Battery is low 1...

Page 13: ...ing If your pen includes color rings you can use them to identify and personalize your pen 1 Unscrew the cone near the pen tip 2 Remove the color ring that is already on the pen and slide on your preferred color ring 3 Replace the cone Specialty pens Pens designed for more advanced work such as the Wacom Pro Pen 3D Art Pen or Airbrush can be used with many pen tablets and pen displays To discover ...

Page 14: ... the pen while holding it slightly above the device without touching the screen surface Double click Quickly tap the screen twice in the same place with the pen tip Erase Flip the pen to the side opposite the pen tip and move the eraser over the area you want to erase just as you would use the eraser on a pencil Note Some pens do not have an eraser Select an item Tap the screen once with the pen t...

Page 15: ...p down in the stand If your device included a pen case store the pen in the pen case If your device has a pen sleeve holder or tray the pen can be stored there Tip Do not leave the pen on the device when you are not using the pen This might cause issues when you are using a mouse and might prevent your computer from going to sleep Pen standsvary depending on the pen tablet or pen display that you ...

Page 16: ...s will vary depending on your device 2 If there is a Tool row select your pen 3 Select the Pen tab 4 For each of the pen buttons select the setting you want from the drop down menu next to the pen 5 For the pen tip double click the pen tip in the image to display a drop down menu Then select a setting for the pen to perform when you tap the tablet surface with it WARNING The tip must be set to Cli...

Page 17: ...n strokes drag the slider Open an application that supports tilt to test while you are adjusting so you can see how your changes affect your strokes Pen Feel Details To change the tip sensitivity click Customize and adjust advanced pen and eraser options Tips Set the pen tip to Click and one of the pen buttons to Double Click If you want a narrower range of pressure values in a pressure sensitive ...

Page 18: ...and the other near side buttons Gently twist the pen to reveal the extra nibs inside Use the back of the pen to remove your nib Replace the nib by sliding the end straight into the barel of the pen slowly and firmly until it stops Gently twist the pen end back on the pen when finished Do NOT attempt to remove the pen end by pulling it Do NOT over tighten the pen end User s Manual 18 18 ...

Page 19: ...er customizable actions To customize gestures go to the Flicks tab in the Pen and Touch control panel Digital Ink Microsoft Office 2007 or later Use the enhanced digital mark up and inking tools found on the Review tab in applicable applications Windows Input Panel Use handwriting or an on screen keyboard to directly enter text with your Wacom pen Note The Pen Flicks and press and hold to right cl...

Page 20: ...he settings Click Threshold determines the amount of force required to register pressure or generate a pen click Sensitivity changes the slope of the pressure response curve Max Pressure determines how hard you must press the pen tip to reach maximum pressure Using your pen tip or eraser make several strokes within the Try Here box to test the results of your changes A curve that increases quickly...

Page 21: ...let Properties Device list There is an icon in this list for each device that is currently connected to your computer To add a new device to this list connect it to your computer Select a device from the Device list to view the Functions and Touch settings for it For some products the Device List will not be present when only one tablet is attached Tool list There is an icon in this list for each ...

Page 22: ...ck on the Windows Start button and select Wacom Tablet Wacom Tablet Properties Windows 8 1 Right click in the bottom left hand corner of the Start screen Select Wacom Tablet Wacom Tablet Properties Windows 8 1 Classic View Press the Windows key on your keyboard or select the Windows icon in the Charms bar to access the Start screen Right click in the bottom left hand corner of the screen Select Wa...

Page 23: ...that your device is connected to your computer or Wacom Tablet Properties will not open The above screenshot isfor descriptive purposes it may not match your screen 2 Select your Device Any settings that you customize apply to this device only except for On Screen Controls For some products the Device List will not be present when only one tablet is attached 3 Select the Tool you want to customize...

Page 24: ...y in a specific application Example of assigning a setting in Wacom Tablet Properties Here is how you can customize a pen button to Zoom In Open Wacom Tablet Properties Select your pen from the Tool list Select the Pen tab An image of your pen is displayed on the tab Each pen button has a drop down menu next to it that tells you the current setting assigned to it From the drop down next to one of ...

Page 25: ...ack works in browsers Click Performs a mouse button click Click Lock Presses and holds the mouse button Begin the click lock by engaging a component and then engage it again to release it For example if Click Lock is assigned to a pen button press the pen button once to begin Click Lock and press it again to release the lock Tip Click Lock is helpful when you are dragging objects and selecting blo...

Page 26: ...ice like you interact with a mousepad Modifier Performs a modifier Shift Alt Ctrl Option Command plus a mouse button click or mouse wheel scroll When you select Modifier the Define Modifier window appears Select the modifier and then select a mouse button click or mouse wheel scroll to assign that combination On Screen Controls Displays the On Screen Control that you select When you select On Scre...

Page 27: ... a pen button when you press the pen button you switch to working in the precision that you selected from the slider When you press the pen button again you switch back to working in the normal precision Pressure Hold Locks the pressure at the current level until you release the component For example if you assign this setting to a pen button you can paint with pressure sensitivity enabled in your...

Page 28: ... the top to zoom out or towards the bottom to zoom in If you pick up your pen to hover zooming stops As long as you continue to hover and hold the button you can still zoom when you touch the pen tip to the surface again Notes If the application does not support Zoom pressing the button activates a mouse wheel scroll instead When you select Zoom to assign it the Zoom Speed window appears Move the ...

Page 29: ...move only the last keystroke you entered Click Clear to remove all the keystrokes you entered so you can start over Note about Touch Rings and mouse wheels Two Keys boxes appear for Touch Rings and mouse wheels Enter the keystroke for clockwise or forward wheel movement in the first box and counterclockwise or backward wheel movement in the second box 4 Enter a Name for your keystroke and click OK...

Page 30: ...evice 3 Select the setting that you want for each ExpressKey from the drop down Tips You can use ExpressKeys in combination with one another For example assign Ctrl to one ExpressKey and Alt to another When you press both ExpressKeys at the same time you activate a Ctrl Alt function If your device has ExpressKeys on both sides you can assign settings to the Left and Right sides individually You ca...

Page 31: ...The size and placement of ExpressKeys vary depending on your device Your screen may match one of the above screenshotsor may be different The screenshotsare for descriptive purposes User s Manual 31 31 ...

Page 32: ... ExpressKeys settings on your screen The display will fade out after 2 seconds on the screen Express View may vary in appearance depending on the Intuos model you are using To disable the display uncheck the Show Express View box The above screenshot isfor descriptive purposes it may not match your screen Important Some applications can override and control the ExpressKey functions User s Manual 3...

Page 33: ...se placement of clicks Move the Brightness Adjustment slider to adjust the brightness level or to turn off status LEDs and active area markers If you are using graphics applications that support a maximum of 1024 levels of pressure select Pressure Compatibility For devices that support wireless select Show wireless tablet battery if you want to display the battery status icon in your system tray d...

Page 34: ...an On Screen Control to an ExpressKey press the ExpressKey to display the On Screen Control 5 Click a button or slice in the On Screen Control to activate the setting you assigned For example if you assigned Zoom In to a Screen Key click that Screen Key to zoom in Tip Instead of opening the On Screen Control every time you need it you can select the push pin icon to keep it open at all times On Sc...

Page 35: ... 1 Open Wacom Tablet Properties 2 Select Functions from the Tool list 3 Select the On Screen Controls tab The above screenshot isfor descriptive purposes it may not match your screen 4 Select if you want to create a new On Screen Control or select if you want to copy an existing one Note You can also select an existing On Screen Control and click to edit it or to delete it 5 In the window that app...

Page 36: ...reen Controls tab 7 Assign settings to your Radial Menus Screen Keys and Keypads Tip You can create an On Screen Control and then switch the layout whenever you want From the Panels list select the On Screen Control that you want to change Click to edit Select a new layout and click OK If you switch to an On Screen Control that has fewer settings than your original one your settings are not lost F...

Page 37: ...ach button from the drop down menus You must assign a setting to at least one button For any buttons that you do not want to use select Disabled If you select Keystroke you are prompted to select a keystroke or create a keystroke combination The above screenshot isfor descriptive purposes it may not match your screen 3 Change any of the optional features To change the order of the settings click a...

Page 38: ...nge 3 Select the setting that you want to assign from the Assignment drop down above the Keypad To assign numbers select Keyboard Keystroke When you select Keystroke you are prompted to select a keystroke or create a keystroke combination If you want the setting to repeat when you press and hold the Keypad button select Repeat You must assign a setting to at least one button For any buttons that y...

Page 39: ... an ExpressKey Open Wacom Tablet Properties and select your Device Select Functions Select the ExpressKeys tab From the drop down next to one of the ExpressKeys select On Screen Controls From the list that appears select the name of an On Screen Control The assignment takes effect immediately Press the ExpressKey and the On Screen Control that you selected displays on your device or monitor Click ...

Page 40: ...customizable components so that when you open that application you are automatically using the settings assigned by it Imported settings assigned by applications Some applications include an XML file that assigns settings to customizable components After you import the file and open that application you are automatically using the settings assigned by the settings file Some examples of customizabl...

Page 41: ...plication s After adding an application its icon appears in the Application list whenever the associated tool is selected in the Tool list Select the application then customize the Wacom Tablet Properties tab settings for your tool and application The above screenshot isfor descriptive purposes it may not match your screen To create an application specific setting 1 In the Tablet Properties choose...

Page 42: ...settings Note This method cannot be used to remove custom Functions settings If you are working with a commonly used application such as Photoshop or Illustrator your tablet s software will identify the application and set the ExpressKeys to commonly used functions for that application Notes If two programs have the same executable file name they will share the same customized settings If you are ...

Page 43: ...hen you close the application or when you start working in another application the settings revert back to their previous assignments Tip You do not have to use the settings assigned by applications You can change the settings in Wacom Tablet Properties Settings assignments work differently for different customizable components Important The customizable components available will vary depending on...

Page 44: ...a setting for a customizable component then the setting stays the same as it was before the import 1 Back up your settings by going to Backup Settings in the Wacom Desktop Center 2 After you back up your settings double click the customized settings file 3 Follow the prompts in the window that appears Open Wacom Tablet Properties to view the imported settings Tip You do not have to use the setting...

Page 45: ...elect one of the settings menus and Wacom Tablet Properties opens so you can change the settings Running the Setup Wizard If available for your device select your device from My Devices and select Run Setup Wizard Follow the prompts Redeeming Software If available for your device select your device from My Devices and select Redeem Software Register your product to get the software that came with ...

Page 46: ...an improve your workflow Click Store to research and purchase Wacom products Getting Support for Wacom products Select Support to view FAQs and tutorials on the Wacom website and to contact Support If available for your device select a device under My Devices to view documentation tutorials and Important Product Information Go to More Online Help or Help Online Help to view help topics Logging in ...

Page 47: ... a customizable component like an ExpressKey or pen button so that you can switch at the press of a button The above screenshot isfor descriptive purposes it may not match your screen If supported by your device you can change the Orientation that your tablet is used in by selecting the side of the device that you want the ExpressKeys on This setting applies to all tools and applications To take a...

Page 48: ... monitors connected to your computer Select Portion if you want to define a section of your monitor to map to Select the section in any of the following ways Under Drag Handles drag the corners of the red border to define the screen area that you want to map to Select Click to Define and use your cursor to select the screen area that you want to map to Enter Coordinates in pixels Select a Monitor ...

Page 49: ...The above screenshot isfor descriptive purposes it may not match your screen User s Manual 49 49 ...

Page 50: ...Mouse Speed affect each other so be sure to move them both to see how they work together Mouse Height Move the slider to adjust how high you have to lift up off the tablet in order to continue moving the cursor across the screen Mouse Acceleration Move the slider to adjust how far the screen cursor moves based on how quickly you are moving across the device Mouse Speed Move the slider to adjust ho...

Page 51: ... the device correspond to what you see on the monitor Wherever you place your pen on the tablet the screen pointer moves to the corresponding point on the monitor The screen pointer on your monitor follows your movement across the tablet surface Tips for working in the tablet active area You can customize how the tablet active area maps to your monitors on the Mapping tab in Wacom Tablet Propertie...

Page 52: ...rs one at a time 1 Assign Display Toggle to one of your device s customizable components like an ExpressKey or an On Screen Control 2 Go to your computer s display properties menu and select extend so that you are using multiple monitors as one continuous display If you mirror or duplicate your monitors or only show on one monitor Display Toggle is not available Now when you engage the Display Tog...

Page 53: ... or detergent Do not wrap the cables around the device when storing it Replace your pen nibs frequently to avoid scratching the surface with worn pen nibs Avoid extremes in temperature Do not disassemble the device or the pen except to add a color ring to the pen Taking apart the product voids your warranty Make sure to review the Important Product Information for additional safety precautions You...

Page 54: ...y apply to your issue Go to Customer Support to see if a new driver is available and install it Test your device and tools If you tried these suggestions and still have an issue contact Customer Support Please be near your computer with the following information available The make and model of your computer and the version of your operating system Which devices were connected to your computer when...

Page 55: ... connected to your device and to your computer 5 If you are using a USB hub make sure the hub is securely connected to your computer If it is and your device still does not work disconnect the device and plug it into a USB port that is on your computer instead 6 If you are using a USB port on your computer try connecting the device to a different USB port on your computer If that does not work try...

Page 56: ... system select the one you are testing in the Tablet Info column 3 Use the information shown in the dialog when testing your tablet and tools The above screenshot isfor descriptive purposes it may not match your screen Testing the ExpressKeys 1 With the Diagnostics dialog open observe the Tablet Info column as you test each ExpressKey Be sure you have selected the tablet you are testing from the T...

Page 57: ... corresponding LEDs illuminate If any of the functions are set to Skip the corresponding LED will be skipped in the toggle sequence 4 When you are done click on the Close button to exit the dialog If these tests fail you may have defective hardware See Technical Support Important Some applications can override and control the ExpressKey or Touch Ring functions Consider closing any open application...

Page 58: ... your driver does not fix the issue Reset settings in the Wacom Desktop Center 5 If resetting does not fix the issue diagnose issues using Wacom Tablet Properties Diagnose issues using Wacom Tablet Properties Open Wacom Tablet Properties If you have more than one device connected to your system select the device you are using the pen with from the Device list Click About and then click Diagnose Th...

Page 59: ...en button 3 Pen button 2 Pen button 2 3 Pen eraser 1 Airbrush tip 1 Airbrush pen button 2 Airbrush eraser 1 Move the pen from a vertical position toward the right and then toward the left The X Tilt value should change to approximately 60 when you move to the right The X Tilt value should change to approximately 60 when you move to the left Move the pen from a vertical position toward the bottom o...

Page 60: ...hese applications take advantage of the eraser in different ways depending on what makes sense for the application Expand A motion used when navigating with touch Touch the tablet surface with two fingers spaced closely together then move your fingers apart ExpressKeys The customizable component buttons located on your pen tablet Fingerwheel The control wheel on the optional Airbrush Modifier Modi...

Page 61: ...ural looking pen brush and eraser strokes in applications that are tilt sensitive Touch A method of interacting with a computer using only your fingers on the tablet May also be referred to as touch input Touch Ring The customizable control ring located on your pen tablet Touch Strips The customizable control strips located on the back of the Cintiq 22 Touch sensor The navigation area of your pen ...

Page 62: ...ase parts and accessories for your device go to the Wacom Store You may also contact your local dealer distributor or Customer Support for your region Note Some parts and accessories may not be available in all regions User s Manual 62 62 ...

Page 63: ...Privacy At Wacom we value your Privacy We use Google Analytics to collect basic information about browsing to improve our User Help Please see our Privacy Policy for more information User s Manual 63 63 ...

Page 64: ...s are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Apple the Apple logo and Mac are registered trademarks of Apple Inc registered in the U S and other countries ExpressKey is a trademark of Ginsan Industries Inc and is used with permission Many Wacom devices incorporate High Definition Multimedia Interface HMDI technology HDMI the ...

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