Wacom DTK-2100 - INSTALLATION AND Installation Manual Download | Manualshive

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Troubleshooting
Page 58

OBTAINING DRIVER DOWNLOADS

Wacom periodically updates the software driver for the tablet portion of the interactive pen display to
maintain compatibility with new products. If you are having a compatibility problem between your
interactive pen display and a new hardware or software product, it may be helpful to download a new
Wacom software driver (when available) from the Internet.

USA, Canada, Central and South America

Europe, Middle East and Africa

Japan

Asia Pacific (English)

China

Korea

Taiwan

Worldwide Web:

http://www.wacom.com/productsupport

Software updates

Worldwide Web:

http://www.wacom.eu/downloads

Software updates

Worldwide Web:

http://tablet.wacom.co.jp/download

Software updates
(Japanese)

Worldwide Web:

http://www.wacom-asia.com

Software updates
(English)

Worldwide Web:

http://www.wacom.com.cn

Software updates
(Simplified Chinese)

Worldwide Web:

http://www.wacomkorea.com

Software updates
(Korean)

Worldwide Web:

http://www.wacom.com.tw

Software updates
(Traditional Chinese)

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Summary of Contents for DTK-2100 - INSTALLATION AND

Page 1: ...Installation Guide Hardware Manual Model DTK 2100 ...

Page 2: ...he applicable Wacom product DuoSwitch is a trademark and Cintiq and Wacom are registered trademarks of Wacom Co Ltd Adobe Reader and Photoshop are either registered trademarks or trademarks of Adobe systems Incorporated in the United States and or other countries Microsoft Windows and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other co...

Page 3: ...ee Setting up the Cintiq stand on page 10 to learn more To learn about the many features of your product see Your Cintiq interactive pen display on page 14 Follow all instructions carefully when installing your product See Installation on page 17 There are many ways to use Cintiq See Working with your Cintiq on page 24 for details Use the Wacom Tablet control panel to customize your pen and pen di...

Page 4: ...The product was tested by Wacom for the usage in a normal office environment only and there was no particular inspection with regards to its compatibility in medical and military application areas In addition the interactive pen display is neither waterproofed nor explosion resistant It serves and can be used solely as a passive display and input device In all applications that are not designated ...

Page 5: ...arning Do not operate the display stand incline adjustment levers when Cintiq is not mounted on the stand and do not lift the stand by the adjustment levers the stand is spring loaded and may cause injury or damage if released without the weight of Cintiq on the stand Improper operation may lead to physical injury or damage to the stand Warning When moving Cintiq to a different location either rem...

Page 6: ...n Avoid placing sharp objects on the display screen surface Caution Avoid intensive shock or vibration to Cintiq the Cintiq stand or the Grip Pen Hitting or dropping Cintiq may damage the display screen or other components Caution Do not put heavy articles on the pen display or push against it with a strong force this may damage the display screen or break the Cintiq stand locking mechanism Cautio...

Page 7: ...cts created should any hazardous substance that may possibly be present within waste material reach the environment during the disposal process Within the European Union users are required not to dispose of Waste Electrical and Electronic Equipment WEEE as unsorted municipal waste according to the Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 or the correspo...

Page 8: ...R CINTIQ INTERACTIVE PEN DISPLAY 14 Front view 14 Rear view 15 Pen features 16 INSTALLATION 17 System requirements 17 Step 1 display installation 18 Step 2 pen tablet installation 22 USB cable installation 22 Software installation 23 WORKING WITH YOUR CINTIQ 24 Setting up your work area 24 Using the Grip Pen 26 Holding the pen 26 Positioning 27 Clicking 27 Dragging 28 Using the side switch 28 Work...

Page 9: ...46 Display troubleshooting 47 General display problems 47 VGA problems 49 Pen tablet troubleshooting 50 General problems 50 Windows specific problems 54 Macintosh specific problems 55 Technical support options 57 Obtaining driver downloads 58 APPENDIX 59 Caring for Cintiq 59 Replacing the pen tip 60 Optional display configurations 61 Using an alternate mount or stand 62 Pen and digital ink capabil...

Page 10: ...declaration 75 Warranty Worldwide except for Europe Africa and Middle East 76 Limited Warranty 76 Warranty Service in the U S A and Canada 77 Warranty Service Outside of the U S A and Canada 77 Licence warranty conditions Europe Africa and Middle East 78 Software Licence Agreement 78 Limited Warranty 79 Cintiq exchange policy Europe Africa and Middle East 81 GLOSSARY 82 INDEX 84 ...

Page 11: ...To install see the instructions for those CDs or DVDs Retain the package box for use when storing or shipping Cintiq Next step Set up the Cintiq stand See page 10 Cintiq interactive pen display with attached cabling Cintiq stand MST A155 Patented Grip Pen pen personalization rings KP 501E 01 FUZ A157 User s manual this manual Installation CD VGA to DVI I adapter STJ A291 DVI D to DVI I adapter STJ...

Page 12: ...y the adjustment levers The stand is spring loaded and may cause injury or damage if released without the weight of Cintiq on the stand Improper operation may lead to physical injury or damage to the stand Be careful to avoid catching your finger in the gap of the movable portion of the stand Incline adjustment levers When Cintiq is mounted on the stand use these levers to adjust the display incli...

Page 13: ...bearing hub is located between the V shaped upper edges of the stand s bearing recess The V shaped edges will serve as a guide for positioning the bearing hub See A below With the back of Cintiq resting against the stand lower Cintiq until the bearing hub rests securely in the bearing recess See B on the following page The display unit will be held in place by gravity there will be no audible snap...

Page 14: ...e 14 and familiarize yourself with the pen display When operating the incline adjustment levers Cintiq must be mounted on the stand with the stand feet resting on a stable flat surface The stand is spring loaded and can snap back quickly causing injury or damage if not operated properly Warning After the display unit has been mounted on the stand remove the foam blocks that lock the adjustment lev...

Page 15: ...rom the display stand The stand will not release unless Cintiq is in landscape orientation Next raise the stand incline to the highest position See Adjusting the display incline on page 12 Firmly grasp the pen display on both the left and right sides of the unit and lift out of the display stand Note When packing Cintiq for transport first adjust the stand to its lowest position and place the foam...

Page 16: ...ve USB port and a video signal is present Power switch Turns unit on or off Power LED Lights blue when power has been supplied to Cintiq and a video signal is present Glows orange when no video signal is detected e g Your computer is turned off starting up or has entered a power management mode in which video signals are not sent ExpressKeys These customizable keys simulate modifier keys keystroke...

Page 17: ...isplay on page 38 Integrated pen holder and alternate cable exit The pen can be stored here If you are not using the Cintiq stand supplied with the unit you can route the cable to exit from this location See Using an alternate mount or stand on page 62 Bearing hub Fits into the bearing recess on the Cintiq stand Allows rotation of Cintiq and easy mounting and removal from the stand Cabling and con...

Page 18: ...ocation Pressure information is reported as you press down on the eraser By default the eraser function is set to ERASE DuoSwitch Be sure the programmable switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while using the pen You can use the switch whenever the pen tip is within proximity of the display screen surface you do not n...

Page 19: ...ore connecting Cintiq If you have another display that is compatible with your video card you can use that display to verify the video card is operating correctly Although you can connect Cintiq to either a DVI or VGA video card connecting to a DVI video card generally results in optimum performance Notes Cintiq can be used alone or with another display such as a CRT monitor or LCD projector To us...

Page 20: ... in the connection diagram 4 Connect the power adapter to Cintiq See C on the next page 5 Connect the adapter power cable and plug into an AC outlet See D in the connection diagram 6 Turn on Cintiq The power LED will light orange For DVI I operation plug the Cintiq video cable into the DVI I connector of your video card For DVI D operation plug the Cintiq video cable into the DVI D to DVI I adapte...

Page 21: ...DVI or VGA connector and that you correctly set the Cintiq DVI VGA switch for the video connector you are using Use only a power adapter specified for use with Cintiq use of an improper power adapter may damage the unit Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on This can damage the display or computer video card Make sure the display refresh ...

Page 22: ...which display corresponds to the pen display Select the number corresponding to the pen display B Click ADVANCED SETTINGS C Select the MONITOR tab and click PROPERTIES D Select the DRIVER tab and click UPDATE DRIVER An update driver dialog or Wizard will appear E Insert the Installation CD If the Wacom Tablet installation menu displays close it Windows 7 and Vista Select BROWSE MY COMPUTER FOR DRI...

Page 23: ...g tips see Troubleshooting on page 42 Notes Each interactive pen display LCD panel is produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect display and some panels may exhibit a certain number of pixels that show an incorrect color See the Product specifications on page 68 for more information If an image has fine striping such as screen strip...

Page 24: ... Cintiq is installed as a pen tablet USB CABLE INSTALLATION Plug the USB connector into an available USB port on your computer or into a USB hub attached to your computer Next install the pen tablet software See Software installation on page 23 To USB port Computer ...

Page 25: ...ion the screen cursor without having to drag your pen across the display screen surface Be sure to check the Read Me file for updated information If you have trouble installing Cintiq see Troubleshooting on page 42 Notes Driver installation automatically activates the new pen input functions available within Microsoft Windows 7 Vista and Office 2007 or later except for Windows 7 Starter and Home B...

Page 26: ...an view them comfortably with a minimum of eyestrain Take short breaks between tasks to stretch and relax your muscles Use a gentle grip when working with the pen Alternate tasks throughout the day Maintain a good posture at all times Minimize awkward postures and repetitive movements that cause discomfort Change your position if you feel any discomfort due to your work position Alternate between ...

Page 27: ...ll the cable out of its computer connections by accidentally moving the pen display too far from the computer Cintiq can also be mounted to articulated arms or other third party stands meeting the VESA 100 specification for monitor stands See Using an alternate mount or stand on page 62 for details Next step If you have not already done so learn about the basics of customizing your product for the...

Page 28: ...and within easy reach When the pen is not in use place it in the pen stand the pen holder or lay it flat on your desk The stand allows for vertical or horizontal placement of the pen To maintain the sensitivity of your pen do not store it in a container where it will rest on its tip or eraser To personalize your pen unscrew the tip cone and replace the colored ring with one of another color includ...

Page 29: ...he pen tip or touch the pen to the display screen with enough pressure to register a click Tip To make navigating with the pen easier configure Windows to select when the pen is over an icon and to launch the icon with a single click To turn on this feature first open a folder For Windows 7 and Vista from the ORGANIZE pull down menu choose FOLDER AND SEARCH OPTIONS From the GENERAL tab select SING...

Page 30: ...and inflection of your hand movements enabling you to create natural looking pen and brush strokes within applications that support this feature To draw and write with pressure select a pressure sensitive tool from your application s tool palette As you work on the screen surface use various amounts of downward pressure on the tip of the pen Press lightly for thin lines or softer color Press harde...

Page 31: ...ted pen holder is located at the back of the pen display The pen holder is a handy feature for those times when it is inconvenient to use the desktop pen stand Note The pen holder is not available for use when routing the cable to exit through the top cable opening ...

Page 32: ...o issue custom keystrokes For example you might set a Touch Strip function to change brush sizes when working in Photoshop See Using the Touch Strips on page 32 ExpressKeys Press the customizable ExpressKeys to perform frequently used functions or keystrokes or to emulate button clicks or modifier keys See Using the ExpressKeys on page 31 A Display Toggle function is also available for use on mult...

Page 33: ...erarchical menu consists of eight menu slices which may contain various features and options to choose from PRECISION MODE Changes the mapping around the current pen tip position such that you must move the pen twice as far for the screen cursor to cover the same distance on the display screen To activate press and hold the tool button to which this function has been assigned Releasing the button ...

Page 34: ...action to cycle through layers when working in Photoshop The Touch Strips can be operated in three different ways Standard operation Slide your finger up or down to zoom scroll or issue an assigned keystroke function Continuous operation Press and hold your finger at either end of the Touch Strip to continuously scroll This is useful for scrolling through long documents or web pages Single step op...

Page 35: ...nger up along the Touch Strip to cycle up through layers KEYSTROKE BRUSH SIZE Sets the Touch Strip to increase or decrease the brush size of your drawing tool when working in Adobe Photoshop KEYSTROKE CANVAS ROTATION Enables you to rotate or flip an entire image when working in Adobe Photoshop CS4 or later Important Some applications can override and control the Touch Strip functions For details s...

Page 36: ...e WACOM TABLET icon You can begin customizing the pen display after opening the control panel See Customization basics on page 35 Note User specific preferences are supported After logging in each user can customize their personal settings in the Wacom Tablet control panel Switching to another user will automatically load the settings for that user LEARNING MORE ABOUT CINTIQ See the electronic Sof...

Page 37: ... take effect immediately Click DEFAULT to return to the factory settings Note Application specific settings are for advanced users This topic is covered in the Software User s Manual The upper portion of the control panel displays icons representing your pen display TABLET TOOL and APPLICATION settings Closes the control panel Tabs display customizable settings for the selected TOOL Choose FUNCTIO...

Page 38: ...control panel If more than one pen display is installed on your system select the unit you are working with from the TABLET list 2 Select GRIP PEN from the TOOL list Then select the CALIBRATE tab 3 If you are working with multiple monitors select the MONITOR corresponding to the pen display Only monitors that are set to one of the resolutions supported by the unit will appear in the list 4 Click C...

Page 39: ...In the Wacom Tablet control panel select the CALIBRATE tab 2 If you are working with multiple displays be sure the option corresponding to Cintiq is selected in the MONITOR menu 3 Click on the CALIBRATE button to activate the calibration screen 4 Using the OSD controls open the OSD menu and select the PITCH option Then adjust the pitch level so the pattern of fine vertical stripes displays evenly ...

Page 40: ... display settings at the touch of a button Make adjustments using the OSD controls located on the back of the unit Reach over the top of the display to locate the buttons Note After changing a setting the OSD menu will automatically close after a few moments of inactivity You can also press the MENU button to close the OSD menu All settings are automatically saved when the OSD menu closes and will...

Page 41: ...IRECT displays the colors directly from the video card without any adjustment When selected contrast or brightness cannot be adjusted CUSTOM enables you to independently adjust the RED GREEN and BLUE display colors Note Any changes you manually make to the color settings will invalidate the color profile LANGUAGE options allow you to choose the language in which to display the OSD menu DISPLAY opt...

Page 42: ...tortion lines PITCH VGA only Changes the display data frequency to match that of your graphics card Use when you experience an unstable or flickering image or vertical distortion lines VERTICAL VGA only Changes the vertical position of the image To automatically adjust use the AUTO ADJUST option HORIZONTAL VGA only Changes the horizontal position of the image To automatically adjust use the AUTO A...

Page 43: ...e power saving functions are in effect the screen display is darker than usual Depending on the specifications and settings of your computer and video card the power light may only show orange when in standby and suspend modes Computer mode H sync V sync Video Power consumption Power lamp Power ON Yes Yes Active 54 W max Blue Standby mode No Yes Blanked 2 W max Blue Orange Suspend mode Yes No Blan...

Page 44: ...nd still cannot resolve the problem then contact Wacom for Technical Support See the Technical support options on page 57 and the Read Me file for information on where to obtain support for your region TESTING CINTIQ 1 If Cintiq s power LED does not light check the following First verify that the light on the power adapter is on If the light is not on check that the power cable is properly connect...

Page 45: ... the pen tip or eraser against the surface of the pen display The pen display status LED should light blue Now without applying pressure to the pen tip but keeping the pen within proximity 5 mm 0 2 inch of the pen display surface press the side switch The status LED should again light blue If the status LED does not light blue for these tests be sure you are using a pen specified for use with Cint...

Page 46: ...ET INFO column select the unit for which you are testing Use the information presented in the DIAGNOSTICS dialog box when testing your pen display and pen Note When testing your tool buttons if a button is set to RADIAL MENU or OPEN RUN that function will occur when the button is pressed In this case you may want to change the button function before testing TESTING THE EXPRESSKEYS 1 With the DIAGN...

Page 47: ... Strip next to LEFT TOUCH STRIP or RIGHT TOUCH STRIP 3 Press the corresponding Touch Toggle button for the Touch Strip you are testing This will toggle between the four customizable states of the Touch Strip As you cycle between settings a corresponding LED should illuminate Within the DIAGNOSTICS dialog box the button state should also be shown If any of the functions are set to SKIP the correspo...

Page 48: ... state and PRESSURE value should change PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied For the optional Airbrush move the fingerwheel forward The WHEEL value should decrease to a value of approximately 0 when the fingerwheel is all the way forward Move the fingerwheel backward The WHEEL value should increase to approximately ...

Page 49: ...A no signal go to power save message appears briefly on your display screen Your computer may be in a power management mode Touch the pen tip to the Cintiq display screen move the mouse or depress any key on your keyboard Turn off both your computer and the pen display Check the video cable for bent or broken connector pins Then properly connect the video cable and turn on the pen display and your...

Page 50: ...specifications on page 68 for frequency range details The image appears multiple times on the display Do not extend the video cable or use an input selector switch box When a still image is displayed for a long period of time without refreshing the screen an after image remains for a short period of time Use a screen saver or other power management feature Color quality is inaccurate Open the OSD ...

Page 51: ...ns on page 68 for details Turn off the Cintiq then turn it back on Open the OSD menu and select the AUTO ADJUST option If necessary manually adjust the brightness pitch and phase settings The display and LCD panel are not lined up The display size is not correct Open the OSD menu and select the AUTO ADJUST option As necessary adjust pitch and phase and horizontal and vertical position Note that so...

Page 52: ... installed and functioning Install the pen tablet driver software in accordance with the instructions found in the Installation section of this manual The pen does not draw with pressure sensitivity Some applications require that you turn on the pressure capabilities within the application or selected tool before the pen will respond as a pressure sensitive tool Verify also that your application s...

Page 53: ...OFT or select the DETAILS button and decrease the SENSITIVITY and CLICK THRESHOLD settings The pen tip does not function Be sure you are using the pen that originally came with your interactive pen display or an Intuos4 pen which has a part number ending in 01 Other pens may not function properly on the pen display Check the control panel s PEN tab and verify that the tip is assigned to a CLICK fu...

Page 54: ...e Wacom Tablet control panel and select the CALIBRATE tab Continue with Calibrating Cintiq on page 36 The screen cursor moves but it does not jump to the pen tip location when the pen is placed on the display screen and it does not follow the pen tip when the pen is moved across the display Make sure the Wacom driver has loaded properly by opening the Wacom Tablet control panel If the driver did n...

Page 55: ...rsor moves erratically or jumps around on the display screen when another tablet is connected to your computer The tablet portion of Cintiq emits electromagnetic waves at a certain frequency If another tablet is too closely placed to Cintiq it may interfere with screen cursor positioning If this occurs move the tablet further away from Cintiq When working in some applications the ExpressKeys or To...

Page 56: ...ablet preferences a follows Single user In the TABLET PREFERENCE FILE UTILITY dialog box click the REMOVE button under MY PREFERENCES to delete the preferences for the current user Multiple users Click the REMOVE button under ALL USER PREFERENCES to delete preferences for multiple users Note that administrator rights are required to delete preferences for all users Relaunch any currently open tabl...

Page 57: ...ults Use the Wacom Tablet Utility to work with your preferences Close any open applications Open the main APPLICATIONS folder Then open the WACOM TABLET folder and run the WACOM TABLET UTILITY It is a good idea to first back up your tablet preferences In the WACOM TABLET UTILITY dialog box select CURRENT USER or ALL USERS Then click BACKUP and follow the prompts Then delete the tablet preferences ...

Page 58: ...menu choose your HOME Open the LIBRARY and PREFERENCES folders Remove the following preferences COM APPLE INK FRAMEWORK PLIST COM APPLE INK INKPAD PLIST COM APPLE INK INKPAD SKETCH 3 Go back to SYSTEM PREFERENCES and INK and then enable handwriting recognition 4 Test the Ink function using your Wacom pen display and pen If this procedure does not resolve your problem with Ink contact Apple Support...

Page 59: ...not working properly contact the Wacom support staff for the area where your product was purchased See the Wacom tablet Read Me file located on the Installation CD for contact information When you call you should be at your computer with the following information available This manual Pen display serial number See the label on the back of the unit You may have to rotate the unit in order to see th...

Page 60: ... the Internet USA Canada Central and South America Europe Middle East and Africa Japan Asia Pacific English China Korea Taiwan Worldwide Web http www wacom com productsupport Software updates Worldwide Web http www wacom eu downloads Software updates Worldwide Web http tablet wacom co jp download Software updates Japanese Worldwide Web http www wacom asia com Software updates English Worldwide Web...

Page 61: ...r warranty Important Take care to never spill liquids onto the pen display or pen Be especially careful of getting the display ExpressKeys Touch Strips or pen buttons and tip wet as they contain sensitive electronic parts that will fail if liquids enter them To clean the Cintiq casing the Cintiq display stand or the Grip Pen use a soft damp cloth you can also dampen the cloth using a very mild soa...

Page 62: ... Available parts and accessories on page 72 Important When the pen is not in use place it in the pen stand the pen holder or lay it flat on your desk When the optional Airbrush is not in use lay it flat on your desk To maintain the sensitivity of your input tools do not store them in a container where they will rest on their tip or eraser Nib extractor Replacement nibs 6 standard nibs black 1 stro...

Page 63: ...d install the rotation lock screws as shown below To lock Cintiq to the display stand Rotate the pen display to the standard landscape position with power switch located at top of unit Two holes in the stand will line up with two screw holes on the Cintiq unit Use a Phillips head screw driver to insert the lock screws and hand tighten them Lock screws Avoid placing excess physical pressure on the ...

Page 64: ... cables from between the unit and your computer 2 Remove Cintiq from its stand and place it face down on a flat soft surface such as a cloth spread across a desktop 3 Remove the bearing hub by unscrewing the four bearing hub attachment screws Then carefully separate the bearing halves and remove the bearing stopper to free up the cabling Take care not to lose the small bearing stopper found within...

Page 65: ...er 2 Remove Cintiq from the alternate mounting platform 3 Place the pen display unit face down on a flat soft surface such as a cloth spread across a desktop Remove the bearing cover plate 4 Remove the cable cover plate and lift the cable out of the cable channel After freeing up the cable replace the cable cover plate 5 Lay out and study the bearing hub components you should have two bearing hub ...

Page 66: ...ir attachment points 7 Attach the bearing hub sections to the unit making sure to use the correct screws for reattachment The bearing hub screws are longer than the cable cover plate screws Proper positioning shows the hub sections aligned along the horizontal axis of the pen display The section containing the bearing stopper should be positioned toward the top of the pen display ...

Page 67: ...ing and other functions To customize your gestures select the FLICKS tab in the PEN AND INPUT DEVICES control panel Digital Ink in Microsoft Office 2007 Use your Wacom pen to full advantage with the enhanced digital mark up and inking tools available in Microsoft Office 2007 or later applications running on Windows 7 or Vista Found on the REVIEW tab within applicable applications these tools provi...

Page 68: ...t visible right click on the taskbar select TOOLBARS and TABLET PC INPUT PANEL To customize the Input Panel 1 First open the Input Panel and then click on TOOLS in the menu bar 2 Select OPTIONS to open the Input Panel Options dialog box 3 Customize the Input Panel settings for the way you like to work To learn more about using your Wacom pen in Microsoft Windows and Office 2007 or later study the ...

Page 69: ...lect ADD OR REMOVE PROGRAMS In the ADD OR REMOVE PROGRAMS window choose WACOM TABLET and click on the REMOVE button 3 Follow the prompts to remove the software driver If prompted enter your administrator login name and password 4 When the driver has been removed shut down your system power off your computer and turn off the pen display When your computer and pen display are off disconnect the pen ...

Page 70: ...tibility Windows 7 Vista XP 32 and 64 bit Macintosh OS X v10 4 or later Cover plate Tempered etched glass with AR film Cable integrated DVI I USB DC power Operating temperature and humidity 5 to 35 C Humidity 20 to 80 non condensing Storage temperature and humidity 10 to 60 C Humidity 20 to 90 non condensing maximum storage humidity is 38 at a temperature of 60 C and maximum storage temperature is...

Page 71: ... 85 85 170 85 85 typ Display colors 16 7 million colors Contrast ratio 550 1 typ Response time Tr Tf 20 ms typ Luminance 220 cd m2 typ LCD panel only 200 cd m2 typ with protection glass OSD manual control Brightness contrast pitch phase vertical position horizontal position transparency auto adjust language back light menu position reset scaling color temperature 9300K 6500K 5000K Custom User Dire...

Page 72: ...s Pen tilt levels 60 levels Reading height 5 mm 0 2 in or more center Maximum report rate 133 points sec Pressure levels 2048 levels Communication interface USB Patented Patent no 6 874 744 Physical dimensions W x D x H 329 x 299 x 165 mm 13 0 x 11 8 x 6 5 in Weight 1 7 kg 3 74 lb Rotation 180 Incline 30 to 80 from vertical Primary orientation Landscape lockable Input voltage 100 to 240 VAC 50 60 ...

Page 73: ...parts wacom eu Or visit http shop wacom eu You can also contact your local dealer distributor or technical support using the appropriate number for your region To purchase parts and accessories in Australia Singapore Taiwan and Korea please visit www BuyWacom com au www BuyWacom com sg www BuyWacom com tw and www BuyWacom co kr respectively To purchase parts and accessories in other countries plea...

Page 74: ...haped nib makes the Art Pen the most realistic tool for emulating brushes markers and calligraphic pens Includes the following accessories Pen stand chisel tipped nibs qty 2 chisel tipped felt nibs qty 2 bullet tipped nibs qty 3 and bullet tipped felt nibs qty 3 KP 701E 01 Classic Pen This pen has the same feature set as the Grip Pen but with a slimmer profile that does not include a rubberized gr...

Page 75: ...001 Stroke nib spring loaded nib more of a brush like feel qty 5 ACK 20002 Hard felt nib softer nib for a pencil or marker on paper feel qty 5 ACK 20003 Flex nib a flexible elastomeric nib that provides a higher friction feel qty 5 ACK 20004 Felt nib chisel tip qty 5 ACK 20005 Nib set for Art Pen ACK 20006 Grip Pen professional accessory kit ACK 40001 Pen grip standard ACK 30001 Pen grip thick bod...

Page 76: ...ates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation You can determine whether the equipment is causing interference by powering it off If the interference stops it was probably caused by the...

Page 77: ...2008 IEC61000 4 8 2001 IEC61000 4 11 2004 Based on the results of these tests Wacom declares that the above mentioned device conforms to the EMC Directive 2004 108 EC Based on the results of these tests Wacom declares that the above mentioned device conforms to the Safety Directive 2006 95 EC The device must be installed and operated always in strict accordance to the instructions given in this ma...

Page 78: ... been handled or stored other than in accordance with Wacom s storage instructions Any descriptions drawings specifications samples models bulletins or similar material used in connection with the sale of the product shall not be construed as an express warranty that the product will conform or comply with your requirements EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE THERE ARE NO OTHER WARRANT...

Page 79: ...ales Wacom Technical Support in Asia Pacific except Japan and China Detailed Asia Pacific Limited Warranty policy and product registration may be found online at http www wacom asia com To obtain technical support or Warranty service within Southeast Asia Oceania and Taiwan please contact the Wacom Customer Support Service Phone numbers can be found here http www wacom asia com support contact Sho...

Page 80: ...tware The customer may not copy change transfer or edit the software without prior written agreement from WACOM The only exceptions to this are necessary procedures for creating a back up copy and the scenarios outlined in section 2 The customer may not carry out any reverse engineering decompile or depacketise the software or try by any other means to discover the source code of the software This...

Page 81: ...ct Should one of the provisions of these licence conditions be or become void the validity of the other provisions shall not be affected in full or in part Should a provision be invalid the legally permissible regulation most closely resembling the invalid regulation shall apply in its place LIMITED WARRANTY WACOM guarantees to you as the initial purchaser that the product hardware when used as in...

Page 82: ...al Sale of Goods is explicitly excluded Krefeld is the sole place of jurisdiction for all claims arising from this contractual relationship and all disputes between the parties resulting from the formation handling or termination of the contractual relationship provided that the customer is a trader a legal entity under public law or a special fund under public law The jurisdiction agreement shall...

Page 83: ... in exchange for your defective unit Note The delivery time for the exchange unit varies between 2 and 5 work days depending on the country it is shipped to Pick up service of the defective unit may be separate from the delivery of the exchange unit Note You will not get back the very same unit that you handed in Should you prefer to get back the very same unit please send in your defective Cintiq...

Page 84: ...cation A software application that has built in support for the pen eraser These applications take advantage of the eraser in different ways depending on what makes sense for the application Journal A Microsoft Windows application that electronically simulates a physical journal pad but with the advantages of digital note taking For example you can create quick sketches and jot handwritten notes t...

Page 85: ...ted Radial Menu A hierarchical menu in radial format Each level of the menu consists of eight menu slices which may contain various features and options to choose from You can customize the buttons of your pen to display this menu Screen cursor The pointer on the display screen Screen cursors come in different shapes such as an I beam arrow or box depending on which application you are running Tab...

Page 86: ...ssKeys 30 testing 44 using 31 FCC notice 74 Front view pen display 14 Industry Canada statement 75 Information product 71 Input tools testing 44 Installation 17 software 23 step 1 display installation 18 step 2 pen tablet installation 22 system requirements 17 USB cable 22 Interference radio and television 74 On Screen Display OSD 38 Ordering parts and accessories 71 Parts available 72 ordering 71...

Page 87: ...settings user 38 Side switch using 28 Software installation 23 Specifications display 69 display stand 70 general 68 pen 70 pen tablet 70 power adapter 70 product 68 System requirements 17 Tablet PC Input Panel about 66 Technical support options 57 Testing Cintiq 42 controls 44 Expresskeys 44 input tools 44 pen 46 Touch Strips 45 Tilt drawing with 28 Touch Strips 30 testing 45 using 32 Troubleshoo...

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Page 91: ...09 1513 Fax 81 3 5309 1514 WACOM CHINA CORPORATION WACOM KOREA CO LTD Unit 2807 28th Floor SK Tower 25th Floor DMC iaan Sangam 2nd Complex 1653 No 6 Jia Jianguomenwai Avenue Sangam dong Mapo gu Seoul Korea 121 270 Beijing 100022 China Internet http www wacom com cn Telephone 82 2 557 3894 Fax 82 2 557 3895 WACOM AUSTRALIA PTY LTD WACOM SINGAPORE PTE LTD Unit 8 Stage 1 Cumberland Green 3 Bishan Pla...

Page 92: ...Installation Guide Hardware Manual Wacom Co Ltd UE 0440 ...

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