Wacom CTL-672 User Manual Download Page 42 | Manualshive

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Solve common problems and get help

The

Support

section of the Wacom Desktop Center allows you to check driver functions, view diagnostic data,

enable driver logging to assist Wacom Support with troubleshooting, and access the Wacom Support site.

The above screenshot is for descriptive purposes; it may not match your screen.

The Support Menu

Driver check:

Checks the driver functions and conducts simple troubleshooting, allowing you to restart the

driver, reset your device to its default settings, or contact Wacom Support.

Diagnostic data:

Provides an overview of the status of your driver, device, touch (if applicable) and pen. For

more detailed information on how to diagnose common problems using Diagnotic data, see the topics under
the

Wacom Support

section of the Table of Contents.

Driver logging:

Allows you to enable driver logging to assist Wacom Support when diagnosing issues.

Wacom Support:

Brings you to the

page where you can view FAQs, access online tutorials,

or contact Wacom Support.

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California Privacy

User's Manual

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Summary of Contents for CTL-672

Page 1: ...k with your pen Customize your device in Wacom Tablet Properties Access application specific settings Wacom Desktop Center Map your device to your monitor Care for your device Wacom Support Glossary O...

Page 2: ...roperties Replace the pen nib Where to find replacement nibs Where to find the nib replacement tool Use your pen with Windows Ink Customize your device in Wacom Tablet Properties What can I customize...

Page 3: ...f your Wacom ID account Keeping everything up to date Updating your tablet Solve common problems and get help The Support Menu Map your device to your monitor Map your device in pen mode Map your devi...

Page 4: ...res of your tablet See set up your device for information on setup instructions Find tutorial videos FAQs software and tools on the Getting Started page Included with your One by Wacom When you unpack...

Page 5: ...brightens when the pen is near the active area 3 Active area This is the area of the tablet that can detect input from your pen Work in this area with your pen and see the results of your work on your...

Page 6: ...ection in the Table of Contents If you cannot already see the setup topics click the next to Set up your device in the Table of Contents on the left The Quick Start Guide included in the product box c...

Page 7: ...device Install the driver and start using your tablet WARNING Make sure to use the USB cable included with your pen tablet Other cables are not compatible and may damage it To purchase replacement cab...

Page 8: ...e Wacom Desktop Center and at the Wacom drivers page periodically Check in and update regularly so that your device has the latest features and functionality From the Wacom Desktop Center select Updat...

Page 9: ...our pen movements on the device If you are using the device as a creative tool adjust your monitor so you can view it comfortably without eyestrain placing it about one arm s length away from you and...

Page 10: ...ou can use them to identify and personalize your pen 1 Unscrew the cone near the pen tip 2 Remove the color ring that is already on the pen and slide on your preferred color ring 3 Replace the cone Sp...

Page 11: ...pen while holding it slightly above the device without touching the screen surface Double click Quickly tap the screen twice in the same place with the pen tip Erase Flip the pen to the side opposite...

Page 12: ...Cookies Terms of use Privacy Policy California Privacy User s Manual 12 12...

Page 13: ...device included a pen case store the pen in the pen case If your device has a pen sleeve holder or tray the pen can be stored there Tip Do not leave the pen on the device when you are not using the pe...

Page 14: ...en 3 Select the Pen tab 4 For each of the pen buttons select the setting you want from the drop down menu next to the pen 5 For the pen tip double click the pen tip in the image to display a drop down...

Page 15: ...ting so you can see how your changes affect your strokes Pen Feel Details To change the tip sensitivity click Customize and adjust advanced pen and eraser options Tips Set the pen tip to Click and one...

Page 16: ...slide it open If your device included a pen stand unscrew the pen stand Tip for the Pro Pen 2 stand To screw the stand back together line up the dots on the bottom of the stand and the recess Then gen...

Page 17: ...Pen standsvary depending on the pen tablet or pen display that you purchased Cookies Terms of use Privacy Policy California Privacy User s Manual 17 17...

Page 18: ...e the enhanced digital mark up and inking tools found on the Review tab in applicable applications Windows Input Panel Use handwriting or an on screen keyboard to directly enter text with your Wacom p...

Page 19: ...s an icon in this list for each device that is currently connected to your computer To add a new device to this list connect it to your computer Select a device from the Device list to view the Functi...

Page 20: ...nd select Wacom Tablet Wacom Tablet Properties Windows 8 1 Right click in the bottom left hand corner of the Start screen Select Wacom Tablet Wacom Tablet Properties Windows 8 1 Classic View Press the...

Page 21: ...not open The above screenshot isfor descriptive purposes it may not match your screen 2 Select your Device Any settings that you customize apply to this device only except for On Screen Controls For s...

Page 22: ...ow you can customize a pen button to Zoom In 1 Open Wacom Tablet Properties 2 Select your pen from the Tool list 3 Select the Pen tab An image of your pen is displayed on the tab Each pen button has a...

Page 23: ...raphics applications or scroll in most other applications Refer to the documentation for the application you are working in to see which setting has been assigned Back Returns you to the previous step...

Page 24: ...ular pen The cursor jumps to the point where you place your pen and you define which portion of your device maps to which portion of your monitors In Mouse mode you use the pen like a mouse The cursor...

Page 25: ...cation does not support Pan Zoom the following happens instead Pressing the button while hovering activates a Ctrl Right Click Pressing the button while touching the surface activates a mouse wheel sc...

Page 26: ...port Tumble pressing the button activates a middle click instead Zoom Zooms the active application on your computer Assigned to a Touch Ring Slide your finger around the ring clockwise to zoom in and...

Page 27: ...e to remove only the last keystroke you entered Click Clear to remove all the keystrokes you entered so you can start over Note Two Keys boxes appear for Touch Rings and mouse wheels Enter the keystro...

Page 28: ...cement of pen clicks Tablet Light Brightness If this applies to your device move the slider to adjust the brightness level or to turn off status LEDs and active area markers Pressure Compatibility Sel...

Page 29: ...Cookies Terms of use Privacy Policy California Privacy User s Manual 29 29...

Page 30: ...when you open that application you are automatically using the settings assigned by it Imported settings assigned by applications Some applications include an XML file that assigns settings to custom...

Page 31: ...ppears in the Application list whenever the associated tool is selected in the Tool list Select the application then customize the Wacom Tablet Properties tab settings for your tool and application Th...

Page 32: ...If you are working with a commonly used application such as Photoshop or Illustrator your tablet s software will identify the application and set the ExpressKeys to commonly used functions for that ap...

Page 33: ...ion or when you start working in another application the settings revert back to their previous assignments Tip You do not have to use the settings assigned by applications You can change the settings...

Page 34: ...component then the setting stays the same as it was before the import 1 Back up your settings by going to Backup Settings in the Wacom Desktop Center 2 After you back up your settings double click the...

Page 35: ...may not match your screen Wacom Desktop Center Main Menu My Devices Customize your Wacom device settings redeem software and access product documentation Backup Settings Backup restore and manage your...

Page 36: ...e appropriate option from the drop down menu AutoStart By default the Wacom Desktop Center will automatically open when your computer turns on You can deselect AutoStart to change that behavior Online...

Page 37: ...reenshot isfor descriptive purposes it may not match your screen Viewing the device s serial number From the Wacom Desktop Center screen click on My Devices to view the Serial Number associated with e...

Page 38: ...run automatically when you first install your device You can run it at any time from the Wacom Desktop Center to view helpful features about the selected device as well as register your device 1 Sele...

Page 39: ...p section where you ll be required to log in using your Wacom ID or create a Wacom ID to save your settings file in the cloud Note Once logged in with your Wacom ID your name and a Logout link will di...

Page 40: ...t If you ve logged into your Wacom ID creating a backup in the cloud Under the Cloud backup section of the Wacom Desktop Center click the Log out link next to your name Cookies Terms of use Privacy Po...

Page 41: ...ntly installed on your computer the Updates section will display with a red number indicating the number of updates available 2 Click Updates The updates will become available as links on the right si...

Page 42: ...t the driver reset your device to its default settings or contact Wacom Support Diagnostic data Provides an overview of the status of your driver device touch if applicable and pen For more detailed i...

Page 43: ...e an ExpressKey or pen button so that you can switch at the press of a button The above screenshot isfor descriptive purposes it may not match your screen If supported by your device you can change th...

Page 44: ...monitors connected to your computer Select Portion if you want to define a section of your monitor to map to Select the section in any of the following ways Under Drag Handles drag the corners of the...

Page 45: ...The above screenshot isfor descriptive purposes it may not match your screen User s Manual 45 45...

Page 46: ...The above screenshot isfor descriptive purposes it may not match your screen Cookies Terms of use Privacy Policy California Privacy User s Manual 46 46...

Page 47: ...r so be sure to move them both to see how they work together Mouse Height Move the slider to adjust how high you have to lift up off the tablet in order to continue moving the cursor across the screen...

Page 48: ...the device correspond to what you see on the monitor Wherever you place your pen on the tablet the screen pointer moves to the corresponding point on the monitor The screen pointer on your monitor fol...

Page 49: ...Cookies Terms of use Privacy Policy California Privacy User s Manual 49 49...

Page 50: ...arning Do not use alcohol or detergent to clean your device Do not wrap the cables around the device when storing it Replace your pen nibs frequently to avoid scratching the surface with worn pen nibs...

Page 51: ...FAQs Frequently Asked Questions to see if any apply to your issue 5 Go to Wacom Support to see if a new driver is available and install it 6 Test your device and tools If you tried these suggestions a...

Page 52: ...nd to your computer 5 If you are using a USB hub make sure the hub is securely connected to your computer If it is and your device still does not work disconnect the device and plug it into a USB port...

Page 53: ...e 5 If a driver update does not fix the issue use the diagnose feature in Wacom Tablet Properties as described below Diagnose issues using Wacom Tablet Properties 1 Open Wacom Tablet Properties 2 If y...

Page 54: ...60 when you move to the right The X Tilt value should change to approximately 60 when you move to the left 10 Move the pen from a vertical position toward the bottom of the device and then toward the...

Page 55: ...are application that has built in support for the pen eraser These applications take advantage of the eraser in different ways depending on what makes sense for the application Expand A motion used wh...

Page 56: ...of tilt between the tool and the tablet This is used to create natural looking pen brush and eraser strokes in applications that are tilt sensitive Touch A method of interacting with a computer using...

Page 57: ...or your device go to the Wacom Store You may also contact your local dealer distributor or Wacom Support for your region Note Some parts and accessories may not be available in all regions Cookies Ter...

Page 58: ...your Privacy We use analytics to collect basic information about browsing to improve our User Help Please see our Privacy Policy for more information Cookies Terms of use Privacy Policy California Pr...

Page 59: ...tify if a feature or function is not available on all devices Tip this callout provides additional information on how to use your device including shortcuts and helpful recommendations The User Help a...

Page 60: ...Cookies Terms of use Privacy Policy California Privacy User s Manual 60 60...

Page 61: ...nc and is used with permission Many Wacom devices incorporate High Definition Multimedia Interface HDMI technology HDMI the HDMIlogo and High Definition Multimedia Interface are trademarks or register...

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