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LIMITED WARRANTY
(EUROPE, AFRICA AND MIDDLE EAST)
WACOM warrants to you, as the initial purchaser, (hereinafter referred to as "you" or "the
customer") that the product hardware will remain free from defects in materials and
workmanship under normal use and service for a warranty period of TWO (2) YEARS, and in
case of Cintiq products for a warranty period of THREE (3) YEARS, commencing from the
purchase date and provided that the product was unused at the time of purchase. Defects in
wear parts (e.g. pen nibs, tablet surfaces and batteries) resulting from normal wear and tear are
exempt from the warranty. Furthermore, WACOM warrants that the data carriers delivered with
the product are free from defects in materials and workmanship under normal use for a period
of SIX (6) MONTHS from the date of purchase.
If during the applicable warranty period the product, excluding any software, is discovered to
be defective, it should be returned immediately to the place of purchase in its original
packaging together with your name, address, and telephone number, a description of the
problem, and a copy of the original receipt. The customer shall be liable for any possible
damage or loss of the product during transit to the place of purchase for this purpose.
WACOM's sole obligation and entire liability under this warranty shall be, at WACOM's option,
either the repair or the replacement of the product or parts thereof that prove defective and that
were returned within the applicable warranty period.
WACOM does not warrant to repair or replace the product if: (a) the damage to the product
results from accident, misuse, improper use, negligence or unauthorised alteration or repair; (b)
the product was not handled or stored according to the instructions provided by WACOM; (c)
the damage resulted from normal wear and tear of product parts; or d) the serial number affixed
by WACOM has been removed or rendered unintelligible.
Any descriptions, drawings, specifications, samples, models, notifications or similar material
provided in connection with the purchase of the product cannot be taken as an explicit
guarantee that the product corresponds to or fulfils your requirements.
The warranty guaranteed by law remains unaffected. You can claim defects of the product in
accordance with the relevant legal provisions.
