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Parts checklist

Your telephone contains the following items. Save your sales receipt and original 

packaging in the event warranty service is necessary.

Getting started

Telephone  

line cord

Battery compartment cover
(1 for CS6619/CS6619-15/
CS6619-16)   
(2 for CS6619-2)        

Battery
(1 for CS6619/CS6619-15/
CS6619-16)   
(2 for CS6619-2)

Telephone base  

power adapter

Wall mount bracket

Charger and  

charger adapter
(1 for CS6619-2)

Telephone base

Handset
(1 for CS6619/CS6619-15/
CS6619-16)   
(2 for CS6619-2)

Abridged user’s manual

To purchase a replacement battery or power adapter, visit our website at                     

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to  

www.vtechcanada.com or call 1 (800) 267-7377.

Abridged user’s manual

Summary of Contents for CS6619

Page 1: ...Complete user s manual w w w v tec hphones c om Models CS6619 CS6619 15 CS6619 16 CS6619 2...

Page 2: ...R program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it...

Page 3: ...call 19 Predial a call 19 Answer a call 19 End a call 19 Speakerphone 19 Volume 20 Mute 20 Call waiting 20 Temporary ringer silencing 20 Temporary tone dialing 21 Redial 21 Check voicemail 22 Chain di...

Page 4: ...your telephone system 41 Add and register a handset 41 Deregister handsets 42 Screen messages 43 Handset and telephone base indicators 45 Battery 46 Troubleshooting 47 Important safety instructions 54...

Page 5: ...or CS6619 2 Battery 1 for CS6619 CS6619 15 CS6619 16 2 for CS6619 2 Telephone base power adapter Wall mount bracket Charger and charger adapter 1 for CS6619 2 Telephone base Handset 1 for CS6619 CS661...

Page 6: ...ada com or call 1 800 267 7377 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged int...

Page 7: ...done It may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all ex...

Page 8: ...hort beeps to alert you The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action The screen is blank or displays Put in charger and fla...

Page 9: ...rom the electrical outlet if necessary 1 Position the telephone base against the wall mount bracket with the extended tabs marked B on top Insert the extended tabs marked B on the wall mount bracket i...

Page 10: ...rst Slide the wall mount bracket up and remove it from the wall mount plate Unplug the telephone line cord or DSL filter from the telephone wall jack Unplug the power adapter from the power outlet Sli...

Page 11: ...ing telephone jacks will continue to work as normal Modem Router Terminal adapter Cable or Internet NEW Main landline OLD Conventional telephone line jack Did you subscribe to voicemail service from y...

Page 12: ...shes when there is an incoming call or another telephone sharing the same line is in use Flashes when handsets are being deregistered On when a handset is in use On when a handset is being registered...

Page 13: ...ID log or redial list While entering numbers or names in the directory press to move the cursor to the right REDIAL PAUSE Press repeatedly to review the last 10 numbers dialed page 21 While dialing o...

Page 14: ...to return to the previous menu or press and hold to return to idle mode without making changes MENU SELECT Press to show the menu page 11 While in a menu press to choose an item or save an entry or se...

Page 15: ...ious menu press CANCEL To return to idle mode press and hold CANCEL Ringer volume You can adjust the ringer volume or turn the ringer off on each handset When the ringer is turned off the handset disp...

Page 16: ...hours During this period all tones except paging tone are muted To set the duration and turn on the quiet mode Press and hold QUIET when the handset is not in use The handset displays Quiet _ _ hours...

Page 17: ...ate then press SELECT or use the dialing keys to enter a two digit number 01 31 Press or to select the year then press SELECT or use the dialing keys to enter a two digit number 00 99 then press SELEC...

Page 18: ...English Fran ais or Espa ol then press SELECT The screen displays Set English when you choose English The screen displays Set Francais when you choose Fran ais The screen displays Set Espanol when yo...

Page 19: ...t Press DELETE to erase a digit Press and hold DELETE to erase all digits Press and hold PAUSE to insert a dialing pause a P appears 3 Press SELECT to save Then the handset dials the saved voicemail n...

Page 20: ...e away from home The clear voicemail feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continu...

Page 21: ...in your local area the telephone number is automatically stored in the caller ID log without the area code Press MENU when the phone is not in use Press or until the handset displays Settings then pre...

Page 22: ...ore using the telephone to make a call Press MENU when the phone is not in use Press or until the handset displays Settings then press SELECT Press or until the handset displays Dial mode then press S...

Page 23: ...Press or to dial The screen displays the elapsed time as you talk in hours minutes and seconds While predialing press DELETE or CANCEL to backspace and delete press and hold PAUSE to insert a dialing...

Page 24: ...y Call waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are already on another call Press FLASH to...

Page 25: ...deleted to make room for the new entry Entries are in reverse chronological order The handset plays two beeps when you reach the end or beginning of the redial list or when you access the redial list...

Page 26: ...o access a number in the directory Press MENU while on a call Press SELECT to choose Directory Press or to scroll to the desired entry Press SELECT to dial the displayed number To access a number in t...

Page 27: ...et Your handset displays Calling HS X and then Transferred The destination handset rings and its screen displays Incoming call 3 To answer on the destination handset press or any dialing key 0 9 TONE...

Page 28: ...play Paging To end paging Press FIND HANDSET on the telephone base OR Press OFF or any dialing key 0 9 TONE or QUIET on a handset OR Place the handset in the telephone base or charger Do not press and...

Page 29: ...09 CS6609 15 CS6609 16 for this telephone base You can register up to five handsets to the telephone base To share an outside call When a handset is already on a call and you would like to join the ca...

Page 30: ...ets now display Intercom ended You can cancel the intercom call before it is answered by pressing OFF or INT on the originating handset If the destination handset does not answer the intercom call wit...

Page 31: ...nswered press OFF or INT on your handset If the destination handset does not answer within 100 seconds is in use on a call or is out of range the originating handset displays Unable to call and then r...

Page 32: ...ll and you try to save an entry the screen displays Directory full When you try to save an entry already stored in the directory the screen displays Number repeated When the telephone number in the di...

Page 33: ...esired number Press SELECT to copy the number 5 Press SELECT to move on to the name 6 When Enter name displays use the dialing keys to enter a name up to 15 characters Each time you press a key the ch...

Page 34: ...T to copy the number 2 Press SELECT to move on to the name 3 When Enter name displays use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appea...

Page 35: ...en the phone is not in use The handset displays Entries in DIR X and then the first entry in the directory OR Press MENU when the phone is not in use Press or to scroll to Directory then press SELECT...

Page 36: ...to 15 characters Additional key presses show other characters of that particular key Press DELETE to backspace and erase a character Press and hold DELETE to erase the entire entry Press or to move t...

Page 37: ...the desired speed dial location Press SELECT The handset displays Copy from DIR and then the first entry in the directory Press or to browse to the desired entry OR Use the alphabetical search to fin...

Page 38: ...location Dial a speed dial number Press and hold a dialing key 0 or 2 9 to dial the number stored in the corresponding speed dial location When the speed dial location is empty the handset displays t...

Page 39: ...ontact your telephone service provider if You have both caller ID and call waiting but as separate services you may need to combine these services You have only caller ID service or only call waiting...

Page 40: ...cords Caller ID log entries are shared by all system handsets Any deletions made on one handset are reflected on all other handsets Only one handset can review the caller ID log at a time If a handset...

Page 41: ...the caller does not match a number in your directory the name will appear as it is delivered by the telephone service provider Review and dial from the caller ID log Press CID when the phone is not i...

Page 42: ...irectory While reviewing the caller ID log press QUIET repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory P...

Page 43: ...s and hold PAUSE to insert a dialing pause a P appears Press SELECT to move on to edit the name The handset displays Edit name Use the dialing keys to enter the name up to 15 characters Additional key...

Page 44: ...SELECT to confirm The handset displays Deleting and then you hear a confirmation tone Caller ID log screen messages Displays When PRIVATE NAME The caller is blocking the name information PRIVATE NUMB...

Page 45: ...ndset before registering to the telephone base For more details on battery charging see the table on page 4 To register a handset Place the new non registered handset in the telephone base 2 After abo...

Page 46: ...Immediately press FIND HANDSET again You must press FIND HANDSET while the IN USE light is still flashing The IN USE light flashes for approximately five seconds All handsets display To register HS a...

Page 47: ...ntercom The handset is on an intercom call Intercom ended The intercom call has just ended Intercom to for models with three or more handsets only You have started the intercom process or started tran...

Page 48: ...gistration is in progress Ringer muted The handset ringer is muted temporarily during an incoming call Ringer off The handset ringer is turned off Saved Your selection has been saved Speaker The hands...

Page 49: ...e same line is in use Flashes when you are deregistering all handsets The battery icon flashes when the battery is low and needs charging The battery icon animates when the battery is charging The bat...

Page 50: ...follow these instructions Use only the batteries provided or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or c...

Page 51: ...vider There is no dial tone Try all the above suggestions Move the handset closer to the telephone base It may be out of range The telephone line cord may be defective Install a new telephone line cor...

Page 52: ...r for up to 11 hours If the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge Make sure the handset...

Page 53: ...telephone service Contact your telephone service provider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try insta...

Page 54: ...phone If calls are still not clear the problem is probably in the wiring or telephone service Contact your telephone service provider charges may apply If other telephones in your home are having the...

Page 55: ...ompatible with the caller ID service The caller ID information shows after the first or second ring If you subscribe to high speed Internet service DSL digital subscriber line through your telephone l...

Page 56: ...ovider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail I cannot retrieve voicemail...

Page 57: ...f the telephone is not responding normally put the cordless handset in the telephone base If it does not respond try the following in the order listed Disconnect the power to the telephone base Discon...

Page 58: ...n the product is subsequently used Do not overload wall outlets and extension cords Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following c...

Page 59: ...less telephones Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate ove...

Page 60: ...cal storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a...

Page 61: ...in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity bet...

Page 62: ...ends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or...

Page 63: ...purchased Product model and the date of purchase or receipt and Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusi...

Page 64: ...ested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than...

Page 65: ...ase Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subjec...

Page 66: ...register handsets 42 Dial a caller ID log entry 37 Dial a directory entry 31 Dialing pause 29 30 32 39 Directory 28 34 DSL filter 2 E ECO 45 55 Edit a directory entry 32 End a call 19 F Find handset 2...

Page 67: ...tructions 54 Screen messages 40 43 44 Set date and time 13 Settings 11 18 Share an outside call 25 Speed dial 33 34 Store a directory entry 29 30 Store a speed dial entry 33 T Technical specifications...

Page 68: ...ICATIONS LTD A member of THE VTECH GROUP OF COMPANIES VTech is the registered trademark of VTech Holdings Limited Copyright 2013 for VTECH TELECOMMUNICATIONS LTD All rights reserved Version 3 01 13 91...

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