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VTech Electronics (HK) Ltd.

21/F,C.N.T. House, No.120 Johnston Road, Wan Chai, Hong Kong.

Customer Service Centre Tel: 852-2776 3223

Technical Inquiry Hotline Tel: 852-2667 7433

Search Commercial Inc. 

2F #38 Jupiter St., Bel-Air Village, Makati City, Philippines

Customer Service Hotline: (632) 899 0102

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Model: CD1261

User's manual

www.vtech.com

Congratulations

On purchasing your new VTech product. Before using this telephone, 
please read the Important safety on page 27 of this manual.

This manual has all the feature operations and troubleshooting 
necessary to install and operate your new VTech telephone. Please 
review this manual thoroughly to ensure proper installation and 
operation of this innovative and feature rich VTech product. If 
this product does not operate normally, please call our Customer 
Service Hotline or Technical Inquiry Hotline in your respective 
country. Please refer to the hotline number printed on the back 
cover page.

Safety information

CAUTION:

 To reduce the risk of fire or injury to persons 

or damage to the telephone, read and follow these instructions 
carefully:

Use only four AA alkaline batteries.

1. 

Dispose of these batteries in a safe manner. Do not burn 

2. 

or puncture. Like other batteries of this type, if burned or 
punctured, they could release caustic material which could 
cause injury.
Do not open or mutilate the battery. Released electrolyte is 

3. 

corrosive and may cause damage to the eyes or skin. It may be 
toxic if swallowed.
Exercise care in handling batteries in order not to create a 

4. 

short circuit. Do not allow conductive materials such as rings, 
bracelets, or keys to touch the battery. The battery or conductor 
may overheat and cause harm.
Use the battery identified for use with this product only in 

5. 

accordance with the instructions and limitations specified in this 
manual.
Observe proper polarity orientation between the battery and 

6. 

metallic contacts.
Do not disassemble your telephone. There are no user-serviceable 

7. 

parts inside. Refer to qualified service personnel for servicing.

Getting started

Telephone installation

Follow the instructions below to install your telephone. If you 
subscribe to high-speed Internet service digital subscriber line 
(DSL) through your telephone lines, you must install a DSL filter 
between the telephone line cord and the telephone wall jack. 
The filter prevents noise and caller ID problems caused by DSL 
interference. Please contact your DSL service provider for more 
information about DSL filters. 

Telephone settings

Home area code

For calls within your area code

Dial:

Enter in step 2:

7 digits

(telephone number, no area code)

Your area code

10 digits

(area code + telephone number)

000

11 digits

(1 + area code + telephone number)

000

Local area codes

Local area codes are area codes associated with other telephone 
numbers for which you must dial the area code, but do not need to 
dial 

1

. This includes your own area code if you must dial the area 

code but without 

1

 to make calls in your own area code. 

Up to four local area codes can be programmed. Do not program 
area codes for which you must dial a 

1

.

Press 

1. 

OPTIONS

 repeatedly until the screen displays 

LOCAL 

AREA CODE?

.

Press 

2. 

CALL LIST

   or 

CALL LIST

   to scroll through number 

options from 0 to 9. Select the appropriate number for the first 
digit of the local area code.

 

-OR-

 

Lift the handset. Then use the keypads to enter the three-digit 
local area code. Skip to step 5. 
Press 

3. 

DISPLAY DIAL

 to save the first digit you entered and the 

cursor automatically moves to the next digit.
Repeat step 2 to enter the remaining digits. 

4. 

After you have finished entering the three-digit local area code, 

5. 

press 

OPTIONS

 to save your setting.

For calls outside your area codes

For:

Dial:

Enter in step 2

All calls outside 

your area code

11 digits

(1+ area code +  

telephone number)

No local area 

code

Some calls outside 

your area code

10 digits

(area code +  

phone number)

Area codes 
that do not 

require 1

If you dial 10 digits (area code + phone number) for calls within 

your own area code, include your area code as a local area code.

Caller ID operation

Caller ID information

Information about caller ID with call waiting

This product has a caller ID function with call waiting feature that 
works with service from your local telephone company.

Caller ID with call waiting lets you see the name and telephone 
number of the caller after the first ring, even when you are on 
another call.

This telephone deletes the oldest entry when the log is full 
to make room for new calls. If you answer a call before the 
information appears on the screen, it will not be saved in the caller 
ID history.

It may be necessary to change your telephone service to use this 
feature. Contact your telephone company if:

You have both caller ID and call waiting, but as separate 

• 

services (you may need combined service).
You have only caller ID service, or only call waiting service.

• 

You do not have any caller ID or call waiting services.

• 
This product can be used with regular caller ID service, or this 
product’s other features can be used without subscribing to either 
caller ID or combined caller ID with call waiting service. There are 
fees for caller ID services, and they may not be available in all areas.

Depending on your service, you may see the caller’s number 
or the caller’s name and number. This product can provide 
information only if both you and the caller are in areas offering 
caller ID service and if both telephone companies use compatible 
equipment. The time and date are sent by the telephone company 
along with the call information.

NOTE:

 

You must subscribe to caller ID with call waiting as a combined 
service to see caller ID information for a call waiting call. Check 
with your telephone company for its availability.

Appendix

Troubleshooting

The system does not receive caller ID or the system does not 
display caller ID during call waiting.

Make sure you subscribe to caller ID with call waiting features 

• 

services provided by the local telephone company.
The caller may be calling from an area which does not support 

• 

caller ID.
Both you and the caller’s telephone companies must use 

• 

equipment which are compatible with caller ID service.
If you subscribe to digital subscriber line (DSL) high-speed 

• 

Internet service through your telephone lines, you must install a 
DSL filter between the telephone base and the telephone wall 
jack. The filter prevents noise and caller ID problems caused by 
DSL interference. Please contact your DSL service provider for 
more information about DSL filters.

My telephone cannot store numbers in memory.

Make sure you press the correct sequence of buttons for storing 

• 

numbers.
If you do not do press any keys in 10 seconds when 

• 

programming an entry, the procedure will time-out and you 
need to begin the operation again.
Try calling the number to be stored in memory. When the call 

• 

ends, press 

PROG

PAUSE/REDIAL

, then a one-touch button (

M1

M2

 or 

M3

), or 

MEMORY

 and a memory location (

0

 through 

9

).

My handset screen is blank.

Make sure the telephone handset cord is properly connected to 

• 

the handset and the telephone base.
Make sure the telephone line cord is properly plugged into the 

• 

telephone wall jack.
Make sue you use only four AA alkaline batteries.

• 

Make sure the four AA alkaline batteries are installed correctly 

• 

(page 5).

Common cure for electronic equipment.

If your telephone does not seem to be responding normally, try 
putting the handset in its base. If it does not seem to respond, do 
the following (in the order listed):

Unplug the telephone line cord from the telephone wall jack.

• 

Un-install the batteries from the battery compartment.

• 

Wait a few minutes.

• 

Re-install the batteries into the battery compartment and place 

• 

the corded handset back.
Plug the telephone line cord into the wall jack.

• 

Getting started

Battery installation

Before using the telephone, you should install four good AA 
alkaline batteries to provide memory backup and enable the use 
of some features. The four AA batteries are required for caller ID 
features and the 

IN USE

 light to work. If good batteries are not 

installed, the display only works when you lift the handset.

If you unplug the telephone from the wall jack, or you lose telephone 
service for over 10 minutes, and good batteries are not installed, the 
following information is lost: call list, numbers stored in one- and 
two-touch memory, redial list, and all settings in the feature menu. It 
is recommended that you initially install new batteries and change the 
batteries soon after the low battery icon 

LOW

 appears. 

Telephone settings

Language selection

This telephone comes factory set for English displays. If you want 
to change the displayed language to 

ESPANOL

 (Spanish) or 

FRANCAIS

 (French), follow the steps below:

Press 

1. 

OPTIONS

 repeatedly until the screen displays 

SET 

LANGUAGE

.

 -OR-

 

When you first install batteries, the screen displays the 
language setting menu automatically. Skip to step 2.
Press 

2. 

CALL LIST

   or 

CALL LIST

   to select a desired 

language (

ENGLISH

FRANCAIS

 or 

ESPANOL

).

Press 

3. 

OPTIONS

 to save your selection and advance to the next 

feature setup.

Set contrast

Use this feature to adjust the screen brightness to a comfortable 
level from 1 (light) to 5 (dark).

To set contrast:

Press 

1. 

OPTIONS

 repeatedly until the screen displays 

SET 

CONTRAST

.

Press 

2. 

CALL LIST

   or 

CALL LIST

   to scroll through contrast 

levels (1-5).
Press 

3. 

OPTIONS

 to save your selection and advance to the next 

feature setup.

Home area code

Program the home area code associated with your telephone 
number. It is necessary to program a home area code so the 
telephone can properly display incoming calls and dial telephone 
numbers from the call log.

Press 

1. 

OPTIONS

 repeatedly until the screen displays In 

HOME 

AREA CODE?

.

Press 

2. 

CALL LIST

   or 

CALL LIST

   to scroll through number 

options from 0 to 9. Select the appropriate number for the first 
digit of your home area code. 

 

-OR-

 

Lift the handset. Then enter the three-digit home area code. 
Skip to step 5.
Press 

3. 

DISPLAY DIAL

 to save the first digit you entered and the 

cursor automatically moves to the next digit.
Repeat step 2 to enter the remaining digits. 

4. 

After you have finished entering your home area code, press 

5. 

OPTIONS

 to save your setting and advance to the next feature 

setup.

Memory

Dialing a number stored in a one-touch 
location

Lift the handset and wait for a dial tone.

1. 

Press a one-touch key where the number is stored (

2. 

M1

M2

M3

).

NOTE:

 

If you do not press any key in 10 seconds, the telephone returns to 
idle mode.

Storing a number in a two-touch location

You can store up to 10 telephone numbers in two-touch locations 
(MEMORY 0-9). Each number can be up to 32 digits. 

To store a number in a two-touch location:

Lift the handset and press 

1. 

PROG

.

Use the dial pad keys to enter the number you want to store. 

2. 

Press 

PAUSE/REDIAL

 once to store a 3-second pause in the 

dialing sequence, twice for a 6-second pause and so on.

 

- OR -

 Press 

PAUSE/REDIAL

 to store the last number dialed.

Press 

3. 

MEMORY

, then press the dial pad keys  

(0 through 9) where you want the number to be stored. The 
screen displays 

A0

 

Pro

 if you store the number in 

MEMORY 0

then automatically returns to idle mode.

Reviewing a number stored in a two-touch 
location

Lift the handset and the switch hook on the handset. 

1. 

Press 

2. 

MEMORY

 and the dial pad keys (0 through 9). The number 

stored in the two-touch location is displayed on the screen.

Dialing a number stored in a two-touch 
location

Lift the handset and wait for a dial tone.

1. 

Press 

2. 

MEMORY

 and press the dial pad keys (0 through 9) where 

the desired number is stored.

NOTE:

 

Numbers stored in memory will be lost if the telephone line cord 
is unplugged from the telephone wall jack and there is no battery 
power for more than 10 minutes.

Appendix

Troubleshooting

Make sure the telephone is set to the correct dial mode (pulse 

• 

dial or tone dial) for the service in your area. Refer to the 

Telephone settings

 section of this user’s manual (page 13) to 

set the dial mode.
Check that all the telephones connected to the same telephone 

• 

line are hung up.
If the other telephones in your home are having the same 

• 

problem, the problem is in the wiring or local service. Contact 
your local telephone company (charges may apply).
Eliminate any background noise. Noise from a television, radio, 

• 

or other appliances may cause the telephone to not dial out 
properly. If you cannot eliminate the background noise, first try 
muting the telephone before dialing, or dialing from another 
room in your home with less background noise.

My calls fade out or cut in and out when I am using the 
telephone.

Other electronic products can cause interference to your 

• 

telephone. Try installing your telephone as far as possible from 
the following electronic devices: wireless routers, radio, radio 
towers, pager monitors, televisions, VCRs, personal computers, 
kitchen appliances and other cordless telephones.
If the other telephones in your home are having the same 

• 

problem, the problem is in the wiring or local service. Contact 
your local telephone company (charges may apply).

I hear other calls when using the telephone.

Disconnect the telephone base from the telephone jack. Plug in 

• 

a different telephone. If you still hear other calls, the problem is 
probably in the wiring or local service. Call your local telephone 
company.

My caller ID features are not working properly.

Caller ID is a subscription service. You must subscribe to this 

• 

service from your local telephone company for this feature to 
work on your telephone.
The caller may be calling from an area which does not support 

• 

caller ID.
Both you and the caller’s telephone companies must use 

• 

equipment which are compatible with caller ID service.
If you subscribe to digital subscriber line (DSL) high-speed 

• 

Internet service through your telephone lines, you must install a 
DSL filter between the telephone base and the telephone wall 
jack. The filter prevents noise and caller ID problems caused by 
DSL interference. Please contact your DSL service provider for 
more information about DSL filters.

Getting started

Parts checklist

Save your sales receipt and original packaging in case it is 
necessary to ship your telephone for warranty service.

Check to make sure your telephone package contains the  
following items.

Getting started

Installation options

You can select to install your telephone either for tabletop or wall 
use. Follow the instructions below to install your telephone as desired.

Wall installation

Your telephone base is ready for tabletop use. If you want to 
mount your telephone on a wall, use the provided wall mount 
bracket to connect with a standard dual-stud telephone wall 
mounting plate. If you do not have this mounting plate, you 
can purchase one from many hardware or consumer electronic 
retailers. You might need a professional to install the mounting 
plate. 

Make sure the other end of the telephone line cord is unplugged 
from the telephone wall jack. Follow the instructions below to 
install your telephone on the wall: 

Telephone settings

Set time/date

If you subscribe to caller ID service, the time and date are set 
automatically with each incoming call. 

To set the time and date manually:

Press 

1. 

OPTIONS

 repeatedly until the screen displays 

SET TIME/

DATE

.

Press 

2. 

CALL LIST

   or 

CALL LIST

   to select the appropriate 

number (12 hour format) for the hour. Press 

DISPLAY DIAL

 to 

save your setting and advance to the next setting.
When the minutes start flashing, use 

3. 

CALL LIST

   or 

CALL LIST

   

to scroll through the list of numbers from 00 to 59 to select the 
appropriate number for the minutes. Press 

DISPLAY DIAL

 to 

save your setting and advance to the next setting.
When the month is flashing, use 

4. 

CALL LIST

   or 

CALL LIST

   

to scroll through the list of numbers from 1 to 12 to select the 
appropriate number for the month. Press 

DISPLAY DIAL

 to save 

your setting and advance to the next setting.
When the date is flashing, use 

5. 

CALL LIST

   or 

CALL LIST

   to 

scroll through the list of numbers from 1 to 31 to select the 
appropriate number for the date. Press 

DISPLAY DIAL

 to return 

to step 2 above to make any corrections.
Press 

6. 

OPTIONS

 to save your setting and advance to the next 

feature setup.

Set tone/pulse

This telephone comes factory set for touch tone dialing. If you do 
not have touch tone dialing service, you can change this setting to 

PULSE

 by following these steps:

Press 

1. 

OPTIONS

 repeatedly until the screen displays 

SET TONE/

PULSE

.

Press 

2. 

CALL LIST

   or 

CALL LIST

   to choose 

TONE

 or 

PULSE

.

Press 

3. 

OPTIONS

 to save your selection and return to idle mode.

NOTE:

 

If you have pulse dial (rotary) service, you can temporarily switch 
to touch-tone dialing during a call by pressing 

 (see 

Temporary 

tone dialing

 on page 15). After you hang up, the telephone 

automatically returns to pulse dialing mode.

Caller ID operation

How caller ID works

If you subscribe to caller ID service provided by your local telephone 
company, information about each caller appears between the first 
and second ring. If you answer a call before the caller information 
appears on the screen, it will not be saved in the call log.

The caller ID history stores information about the last 80 

• 

incoming calls. Each call can hold up to 13 digits for the 
telephone number and 16 characters for the name. If the number 
has more than 13 digits, only the first 13 digits are shown and 
saved in the call log. If the name has more than 16 characters, 
only the first 16 characters are shown and saved in the call log.
Calls stored in caller ID history appear in reverse chronological 

• 

order.
You can review the call log to find out who has called, and to 

• 

return the call without dialing the number.

TOTAL XX NEW XX

• 

 displays when there is new call information 

(including missed and unreviewed calls).

END OF LIST

• 

 displays when there are no call records stored in 

caller ID history.

There are occasions when the screen displays special messages, 

• 

see the following table for reference.

Caller ID special messages:

Displays

When

PRIVATE

The caller is blocking the name.

PPP

The caller is blocking the telephone number.

PRIVATE CALLER

The caller is blocking the name and number. 

UNKNOWN

This caller’s name is unavailable.

UUU

This caller’s number is unavailable.

UNKNOWN CALLER

No information is available about this caller.

LONG DISTANCE

It is a long distance call and there is no 
information about this caller’s name.

Appendix

Maintenance

Taking care of your telephone

Your telephone contains sophisticated electronic parts, so it must 
be treated with care. 

Avoid rough treatment

Place the handset down gently. Save the original packing materials 
to protect your telephone if you ever need to ship it. 

Avoid water

Your telephone can be damaged if it gets wet. Do not use the 
telephone outdoors in the rain, or handle it with wet hands. Do not 
install the telephone near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to 
electronic equipment. For your own safety, take caution when 
using electrical appliances during storms. 

Cleaning your telephone

Your telephone has a durable plastic casing that should retain 
its luster for many years. Clean it only with a soft cloth slightly 
dampened with water or a mild soap. Do not use excess water or 
cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when 
you are wet or standing in the water. If the telephone base should fall into 
the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD 
AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone 
by the unplugged cords.

Getting started

Handset layout

Getting started

Telephone operation

Making and answering calls

To make a call:

Lift the handset and wait for a dial tone.

1. 

Use the dial pad keys to enter the number you want to dial. 

2. 

Place the handset on the telephone base to hang up.

3. 

To answer a call:

Lift the handset while the phone is ringing. 

1. 

Place the handset on the telephone base to hang up.

2. 

Last number redial

The last number dialed is stored in redial memory automatically 
(up to 32 digits). 

To redial the last number:

Lift the handset and wait for a dial tone.

1. 

Press 

2. 

PAUSE/REDIAL

 on the handset.

Replace the handset on the telephone base to hang up.

3. 

Ringer volume

Use the 

RINGER

 switch on the right side of the telephone base 

to adjust the ringer volume. You can set the ringer to off, low or 
high (

OFF

LO

HI

). If you set the ringer to 

OFF

, the telephone will 

not ring when there is an incoming call. You can still see the caller 
ID information of the incoming call if you subscribe to caller ID 
service provided by your local telephone company.

Handset volume

When you are on a call, slide the volume switch on the handset to 
adjust the listening volume. You can set the ringer to low, middle 
or high (

LO

MID

 or 

HI

).

Caller ID operation

Reviewing call log

The calls received are stored in call log in reverse chronological 
order. Press 

CALL LIST 

 to review the last number called. Press 

CALL LIST

 

 

again and the screen displays 

END OF LIST

. Press 

CALL LIST

 

 

to review the call log entries with the most recent 

number first. When you reach the end of the call log entries, the 
screen displays 

END OF LIST

.

Display dial

When the telephone is idle, press 

1. 

CALL LIST 

 or 

CALL LIST

   

to find a desired entry.
Press 

2. 

DISPLAY DIAL

 and the screen displays 

LIFT RECEIVER

.

 -OR-

 

If you need to add or remove the area code or a 1 at the 
beginning of the number, press 

OPTIONS

 repeatedly to scroll 

through the various dialing formats (area code + seven digit 
number, 1 + area code + seven digit number, seven digit 
number, 1 + seven digit number). Then press 

DISPLAY DIAL

.

Then lift the handset. The telephone dials the number 

3. 

automatically.

NOTE:

 

If you do not lift the handset in 10 seconds after the screen 

• 

displays 

LIFT RECEIVER

, the telephone will return to idle mode.

If you have entered a home area code, telephone numbers from 

• 

that area code may be displayed without the preceding 1, but 
they will be dialed correctly.

Deleting call log entries

You can delete an individual entry or all entries stored in the call log.

To delete a single entry:

Press 

• 

CALL LIST

   or 

CALL LIST

   to review call log entries, 

press 

REMOVE

 to delete the entry currently displayed. The 

screen automatically displays the number received prior to the 
one you deleted.

To delete all entries:

Press 

1. 

CALL LIST

   or 

CALL LIST

   to review call log entries. 

Press and hold 

REMOVE

 when viewing the entries, the screen 

displays 

REMOVE ALL

?

Press 

2. 

REMOVE

 again to delete all the entries, and the screen 

displays 

END OF LIST

 and then automatically returns to idle 

mode.

Appendix

Important safety instructions

When using your telephone equipment, basic safety precautions should 
always be followed to reduce the risk of fire, electric shock and injury, 
including the following:

Read and understand all instructions.

1. 

Follow all warnings and instructions marked on the product.

2. 

Unplug this product from the wall outlet before cleaning. Do not use 

3. 

liquid or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water.

4. 

Do not place this product on an unstable table, shelf, stand or other 

5. 

unstable surfaces.
Slots and openings in the back or bottom of the telephone base and 

6. 

handset are provided for ventilation. To protect them from overheating, 
these openings must not be blocked by placing the product on a soft 
surface such as a bed, sofa or rug. This product should never be placed 
near or over a radiator or heat register. This product should not be 
placed in any area where proper ventilation is not provided.
This product should be operated only from the type of power source 

7. 

indicated on the marking label. If you are not sure of the type of power 
supply in your home or office, consult your dealer or local power 
company.
Do not allow anything to rest on the power cord. Do not install this 

8. 

product where the cord may be walked on.
Never push objects of any kind into this product through the slots in the 

9. 

telephone base or handset because they may touch dangerous voltage 
points or create a short circuit. Never spill liquid of any kind on the 
product.
To reduce the risk of electric shock, do not disassemble this product, 

10. 

but take it to an authorized service facility. Opening or removing parts 
of the telephone base or handset other than specified access doors may 
expose you to dangerous voltages or other risks. Incorrect reassembling 
can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.

11. 

Unplug this product from the wall outlet and refer servicing to an 

12. 

authorized service facility under the following conditions:

When the power supply cord or plug is damaged or frayed.

• 

If liquid has been spilled onto the product.

• 

If the product has been exposed to rain or water.

• 

If the product does not operate normally by following the operating 

• 

instructions. Adjust only those controls that are covered by the 
operation instructions. Improper adjustment of other controls may 
result in damage and often requires extensive work by an authorized 
technician to restore the product to normal operation.
If the product has been dropped and the telephone base and/or 

• 

handset has been damaged.
If the product exhibits a distinct change in performance.

• 

Getting started

Handset layout

Getting started

Tabletop installation

To return the bracket from wall installation to tabletop position, 
follow the instructions below.

Make sure the other end of the telephone line cord is unplugged 
from the telephone wall jack.

Telephone operation

Flash

If you subscribe to call waiting service with your local telephone 
service provider, you will hear a beep and the screen displays call 
information for new incoming calls while you are already on a 
call. Press 

FLASH

 on the handset to put your current call on hold 

and answer the new call. You can press 

FLASH

 any time to switch 

back and forth between calls. Contact your telephone company for 
information about subscriber services.

Mute

You can press and hold 

MUTE

 to mute the microphone. The other 

party will not hear you, but you will still be able to hear them. 
Release to return to the two-way conversation.

Temporary tone dialing

If you have pulse dial (rotary) service, you can switch to touch-
tone dialing during a call. After you hang up or press 

FLASH

, the 

telephone automatically returns to its original dial mode.

During a call, press 

1. 

. Buttons pressed after this send touch-

tone signals.
Use the dial pad keys to enter the number. The telephone sends 

2. 

touch-tone signals.
The telephone automatically returns to pulse dialing mode after 

3. 

you hang up.

Caller ID operation

Storing a call log entry into a one-touch 
location

You can store three call log entries in one-touch locations 

M1

M2

M3

. Each location can hold a number with up to 13 digits.

Lift the handset.

1. 

Press 

2. 

CALL LIST 

 or 

CALL LIST

   to display the call log 

entries.

 -OR-

 Press 

CALL LIST 

 or 

CALL LIST

   to find an entry, then press 

OPTIONS

 repeatedly to scroll to a desired dialing formats (area 

code + seven digit number, 1 + area code + seven digit number, 
seven digit number, 1 + seven digit number).
Press 

3. 

PROG

 on the handset.

Press a one-touch location (

4. 

M1

M2

, or 

M3

) where you want the 

number to be stored. The screen displays 

E1

 if you store the 

call log entry in 

M1

.

Storing a call log entry into a two-touch 
location

You can store up to 10 call log entries into two-touch locations 
(

MEMORY 0

 - 

MEMORY 9

). Each location can hold a number with 

up to 13 digits.

Lift the handset.

1. 

Press 

2. 

CALL LIST 

 or 

CALL LIST

   to display the call log entries.

 

-OR-

 

 Press 

3. 

CALL LIST 

 or 

CALL LIST

   to find an entry, then press 

OPTIONS

 repeatedly to scroll to a desired dialing formats (area 

code + seven digit number, 1 + area code + seven digit number, 
seven digit number, 1 + seven digit number).
Press 

4. 

PROG

 on the handset.

Press 

5. 

MEMORY

, then press any dial pad key (

0

 through 

9

where you want the number to be stored. The screen displays 

A0

 if you store the call log entry into 

MEMORY 0

.

NOTE:

 

If you do not press any key in 10 seconds, the procedure will time 
out and you have to start from the beginning.

Appendix

Important safety instructions

Avoid using a telephone (other than cordless) during an electrical storm. 

13. 

There is a remote risk of electric shock from lightning
Do not use the telephone to report a gas leak in the vicinity of the leak.

14. 

Only put the handset of your telephone next to your ear when it is in 

15. 

normal talk mode.
The power adapters are intended to be correctly oriented in a vertical 

16. 

or floor mount position. The prongs are not designed to hold the plug in 
place if it is plugged into a ceiling or an under-the-table/cabinet outlet.

SAVE THESE INSTRUCTIONS

Technical specifications

Operating 
temperature

32°F — 122°F
(0°C — 50°C)

Size

Handset: 7.2 in x 2.13 in x 1.93 in  
(183 mm x 54 mm x 49 mm)
Telephone base (tabletop): 8.9 in x 3.15 in x 3.09 in 
(226 mm x 80 mm x 78.5 mm) Telephone base  
(wall installation): 8.9 in x 3.15 in x 2.28 in  
(226 mm x 80 mm x 58 mm)

Weight

Handset (including the coiled handset cord):  
189 g (0.416 lb)
Telephone base (including the telephone line cord): 
196 g (0.432 lb)

Battery

4 AA alkaline batteries

Memory

Memory: 13 memory locations; up to 32 digits 
Call log: 80 memory locations; up to 13 digits and  
16 characters

Getting started

Base layout

Display screen messages

Screen icons

CALL#

The position of the entry stored in 
call log.

NEW

New (unreviewed) call.

REP

Repeat call from the same number.

The telephone line cord is not 
plugged into a wall jack.
The telephone or another telephone 
on the same line is in use.

LOW

The battery power is low.

Display screen messages

REMOVE ALL?

Remove all call log entries.

END OF LIST

You have reached the end of 
the call log entries.

Pro

Program a one-touch or  
two-touch memory.

LIFT RECEIVER

A caller ID entry is ready 
to be dialed by lifting the 
handset.

TOTAL XX  
NEW XX

The total and new 
(unreviewed) calls in call log.

Telephone settings

You can use the feature menu to customize how this telephone 
works. See the corresponding pages for function details. After 
pressing 

OPTIONS

, you can program the following features.

Feature summary (default settings indicated by *)

Features

Options Functions

SET LANGUAGE

ENGLISH*
ESPANOL
FRANCAIS

Choose a desired language for 
the screen display (page 11).

SET CONTRAST

1, 2 ,3*, 4, 5

Adjust the screen brightness to 
a comfortable level (page 11).

HOME AREA 
CODE?

HAC-_ _ _*

Set the telephone to recognize 
calls from your home area code 
if you subscribe to caller ID 
service provided by your local 
telephone company (page 11).

LOCAL AREA 
CODE?

LAC1-_ _ _*
LAC2-_ _ _*
LAC3-_ _ _*
LAC4-_ _ _*

Set up to 4 local area codes 
if you subscribe to caller ID 
service provided by your local 
telephone company (page 12).

SET TIME/DATE

12:00AM  
1/01*

Set the time and date (page 13).

SET TONE/
PULSE

TONE*
PULSE

Choose tone or pulse dialing 
mode (page 13).

The telephone screen will display prompts to help you set up the 
telephone when you first install it. Use 

OPTIONS

 to enter, save and 

move through menu operations. 

When the first feature is displayed on the screen, press 

1. 

OPTIONS

 repeatedly to move through the menu.

Press 

2. 

CALL LIST

   or 

CALL LIST

   to scroll through setting 

options.
Press 

3. 

OPTIONS

 to save your selection and automatically 

advance to the next feature setup.

 -OR-

 Press 

CLEAR

 to exit without saving the selection and return to 

idle mode.

NOTE:

 

If you do not press any key to continue operations in 10 seconds, 
the telephone automatically exits the menu and returns to idle 
mode.

Memory

Memory overview

This telephone can store up to 13 (3 one-touch and 10 two-touch) 
telephone numbers in memory locations for quick dialing. Each 
memory location can store a number that is up to 32 digits. You 
can write number and name information on the directory card that 
is attached on the telephone base.

Storing a number in a one-touch location

You can store up to 3 telephone numbers in one-touch locations 

M1

M2

 or 

M3

. Each number can be up to 32 digits.

Lift the handset and press 

1. 

PROG

,

Use the dial pad keys to enter the number you want to store. 

2. 

Press

 PAUSE/REDIAL

 once to store a 3-second pause in the 

dialing sequence, twice for a 6-second pause and so on.

 

- OR -

 Press 

PAUSE/REDIAL

 to store the last number dialed.

Press a one-touch memory location (

3. 

M1

M2

M3

) where you 

want the number to be stored. 

Reviewing a number stored in a one-touch 
location

Lift the handset and hold the switch hook on the handset.

1. 

Press a one-touch key (

2. 

M1

M2

M3

). The number stored in the 

one-touch location is displayed on the screen.

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the 
suggestions below. For customer service or technical support, 
please call our Customer Service Hotline or Technical Inquiry 
Hotline in your respective country. Please refer to the hotline 
number printed on the back cover page.

My telephone does not work at all.

Make sure

• 

 the other end of the telephone line cord is plugged 

firmly into the wall jack.
Disconnect the telephone base from the wall jack and plug 

• 

in a working telephone. If this telephone does not work, the 
problem is probably in the wiring or the local service. Call the 
local telephone company (charges may apply).

I cannot get a dial tone.

First try all th

• 

e suggestions above.

Inspect the coiled handset cord. Make sure both ends are 

• 

connected firmly.
Make sure the switch hook is not held.

• 

Make sure the telephone line cord is plugged in properly.

• 

Disconnect the telephone base from the telephone jack and 

• 

connect a different telephone. If there is no dial tone on the 
telephone either, the problem is in your wiring or local service. 
Contact your local telephone company (charges may apply).

The telephone does not ring when there is an incoming call.

Make sure

• 

 the Ringer is on (page 14).

Make sure the telephone line cord is plugged in properly.

• 

Make sure your handset is correctly put on the telephone base.

• 

There may be an extension telephone on the telephone line to 

• 

allow it to ring simultaneously. Try unplugging it.
If the other telephones in your home are having the same 

• 

problem, the problem is in the wiring or local service. Contact 
the local telephone company (charges may apply).
Other electronic products can cause interference to your 

• 

telephone. Try installing your telephone as far as possible from 
the following electronic devices: wireless routers, radio, radio 
towers, pager monitors, televisions, VCRs, personal computers, 
kitchen appliances and other cordless telephones.
Test a working telephone at the same telephone jack. If 

• 

another telephone has the same problem, the problem is in the 
telephone jack. Contact your local telephone company (charges 
may apply).

I cannot dial out.

First, try all t

• 

he above suggestions.

Make sure th

• 

ere is a dial tone before dialing.

Coiled handset cord

Telephone base with mounting 

bracket attached and 

telephone line cord fixed

Handset

User’s manual

PUSH

TO RELEASE

Mounting bracket 

(attached)

 

CALL LIST 

When the telephone 
is idle, press to review 
caller ID information 
(page 20).
Press to scroll through 
options when in the 
feature menu (page 10).

REMOVE

While viewing call log, 
press to delete entry 
currently displayed, or 
press and hold to remove 
all entries (page 20).

OPTIONS

When the telephone is 
idle, press to enter the 
feature menu (page 10).
While in the feature 
menu, press to save your 
selection and advance 
to the next feature setup 
(page 11).

FLASH

When there is a call 
waiting signal, press 

FLASH

 to put the current 

call on hold and connect 
to the new call. Press 

FLASH

 again to return 

to the original call. 
Also, press 

FLASH

 to 

activate other telephone 
company subscriber 
services (page 15). 

DISPLAY DIAL

Press to dial the number 
currently displayed  
(page 20).

IN USE indicator

Flashes quickly when 
there is an incoming call.
Flashes slowly when 
the telephone line cord 
is not plugged into a 
wall jack or another 
telephone on the same 
line is in use.

CLEAR

Press to return to idle 
mode (page 10).

MEMORY

Press to store numbers 
in two-touch locations 
(page 17)

MUTE

Press and hold to 
mute the microphone. 
The other party will 
not hear you, but you 
will still be able to 
hear them. Release to 
return to the two-way 
conversation (page 15).

HANDSET volume

Slide to adjust the 
listening volume to 

LO

MID

, or 

HI

 (page 14).

PAUSE/REDIAL

When the telephone is 
lifted, press to redial 
the last number dialed 
(page 14).
When storing a number 
in memory, press to 
add a 3-second pause 
in the dialing sequence 
(pages 16, 17).

PROG

Press to access program 
mode to store numbers 
in a one- or two-touch 
location (pages 16, 17).

One-touch keys  
(M1/M2/M3)

Press to dial telephone 
numbers stored into 
one-touch locations 
(page 17).

Press to temporarily 
switch to tone dialing 
mode (page 15).

Switch hook

When held, the telephone 
is in idle mode.
When released, the 
telephone is ready to 
make a call.

Ringer volume

Slide to adjust 
ringer volume 
to 

OFF

LO

 or 

HI

 (page 14).

12:00

AM  

1/01

03

267-7377

MIKE SMITH

LOW

CALL#
NEW
REP

Press the tab and lift 

1. 

upwards to open the battery 
compartment cover.

Install four AA alkaline 

2. 

batteries in the battery 
compartment matching the 
and -  
engraved in the battery 
compartment.

One end of the telephone line 

1. 

cord has been already fixed in 
the telephone at the factory. 
Route the cord through the 
channel as shown. Then 
plug the other end of the 
telephone line cord into a 
telephone wall jack.

Plug one end of the coiled 

2. 

handset cord into the 
handset jack on the left 
side of the telephone base. 
Plug the other end into the 
handset and hang up.

On the telephone base, 

1. 

press and slide the handset 
cradle tab upwards until it 
is out of the slot. Rotate the 
tab so that the end with the 
hook is up, and then insert 
the tab back into its slot 
until it clicks into place. 

Hold the telephone base 

2. 

with both hands and with 
the bottom of the telephone 
facing towards you. Then 
slide the telephone bracket 
upwards until it detaches 
from the base. 

12:00

AM  

1/01

03

267-7377

MIKE SMITH

Time of call

Caller’s 

name

Caller’s 

number

The position of the 
call stored in call log

New (unreviewed) 
call information

The number has 
called more than once

Date of call

77

Close the battery 

3. 

compartment cover. Make 
sure it clicks firmly into place.

NOTE:

 

Do not mix old and new batteries and do not mix alkaline, 

• 

standard (carbon-zinc) batteries.
After you replace the batteries, the clock needs to be reset. See Set

•  

time/date on page 13 to set the clock again.
Always disconnect the telephone line from the wall outlet 

• 

before replacing batteries.
Install new batteries every six months to maintain the call log 

• 

and telephone memory.
If there are no batteries installed and the telephone is plugged 

• 

into a telephone wall jack, the screen display operates using 
power from the telephone line when you lift the handset. When 
operating in this mode, the screen display may be dimmer than 
usual.

PUSH

TO RELEASE

DSL filter (not included) 
is required if you 
have DSL high-speed 
Internet service

Directory card



 



 



Write names 
or numbers on 
directory card

PUSH

TO RELEASE

Tabletop 

Wall 
installation

Handset 
cradle tab

Rotate the bracket 180 

3. 

degrees to the wall 
installation position, insert 
the tabs on the bracket 
into slots 

 and 

 on the 

base, then push the bracket 
upwards until it clicks into 
place.

Route the telephone line 

4. 

cord through the channel 
as shown below. Then 
plug the other end of the 
telephone line cord into a 
telephone wall jack. Mount 
the telephone base on the 
mounting plate. Make sure 
the mounting holes in the 
telephone aligns with the 
mounting studs on the 
mounting plate.

Plug one end of the coiled 

5. 

handset cord into the 
handset jack on the left 
side of the telephone base. 
Plug the other end into the 
handset and hang up.

Lift the handset and place 

1. 

it aside. On the telephone 
base, press and slide the 
handset cradle tab upwards 
until it is out of the slot. 
Rotate the tab so that the 
end with the hook is down. 
Then insert the tab back 
into its slot until it snaps 
into place. 

Hold the telephone base 

2. 

with both hands with the 
bottom of the telephone 
base facing towards you, 
then slide the bracket 
downwards until it detaches 
from the telephone base. 

Rotate the bracket 180 

3. 

degrees to the tabletop 
position, insert the tabs 
on the bracket into slots 

 and 

 on the base, 

then push the bracket 
downwards until it clicks 
into place.

Route the telephone line 

4. 

cord through the channel 
as show below. Plug the 
other end of the telephone 
line cord into a telephone 
wall jack.

PUSH

TO

 R

EL

EASE

a

b

PUSH

TO

 R

ELE

AS

E

c

d

PUSH

TO

 RELEASE

PUSH

TO RELEASE



 



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