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LIMITED WARRANTY for new Vortex Industries, Inc. - Vortexx Pressure Washers
A. GENERAL PROVISIONS
– The warranties described below are provided by Vortex Industries, Inc. (“Vortexx”)
to the original purchasers of new Vortexx Pressure Washers from Vortex Industries, Inc. or authorized Vortexx
dealers. Under these warranties, Vortexx will repair or replace, at its option, any covered part which is found to be
defective in material or workmanship during the applicable warranty term. Warranty service must be performed
by a service dealer authorized by Vortex Industries, Inc. to service the type of product involved, which will use
only new or remanufactured parts or components furnished by Vortex Industries, Inc. To find your local dealer
go to www.vortexxpressurewashers.com or e-mail [email protected]. After examination of the part,
the service dealer will determine whether the part is eligible for warranty service and if so, whether to repair or
replace the parts. Warranty service will be performed without charge to the purchaser for parts. The purchaser will
be responsible, however, for any service call and/or transportation of product to and from the dealer’s place of
business. The purchaser will be responsible for any service and/or maintenance not directly related to any defect
covered under the warranties below. To be eligible for warranty service, the purchaser should register the product
by returning the product registration form on the back of this Manual by mail or by registering electronically
through the Vortexx web page http://www.vortexxpressurewashers.com within 30 days of the date of purchase.
These warranties are transferable with the sale of the product, provided Vortexx is notified of the ownership
change by the seller.
B. WHAT IS WARRANTED
– All parts of the new Vortexx Pressure Washer frame, excluding paint and tires, are
warranted for the life of the product. The engines and pumps are not covered under the Vortexx warranties. The
engine, pumps, coils and burners are warranted by the manufacturers of the items whose warranties are described
in separate documents which are provided with each pressure washer. The separate warranty documents from
the manufacturers of the engines and pumps are also available on the Vortexx website
www.vortexxpressurewashers.com and/or from the Vortexx authorized dealers.
C.
WHAT IS NOT WARRANTED
– Vortex Industries, Inc. is not responsible for the following:
(1) Used Products;
(2) Any product that has been altered or modified in ways not approved by Vortexx, including, but not
limited to, engine modifications, engine settings, changing or replacement of connectors and
fittings, any modification to pumps (see pump and engine manuals for more detail)
(3) Depreciation or damage caused by normal wear, lack of reasonable and proper maintenance,
failure to follow operating instructions, misuse, lack of proper protection during storage, or accident;
(4) Normal maintenance parts and service;
(5) Excluded parts including quick couplers, belts, O-rings filters, tires, plastic fittings, paint, accessory parts
including guns, hoses, wands, nozzles and other accessory parts.
D. SECURING WARRANTY SERVICE
– To secure warranty service, the purchaser must (1) Report the product defect
to an authorized service dealer or e-mail [email protected] and request repair within the applicable
warranty term, (2) Present evidence of the warranty start date, and (3) Make the product available to the service
dealer within a reasonable period of time. Purchaser can find the nearest authorized service dealer by looking at
http://www.vortexxpressurewashers.com.
E. LIMITATION OF IMPLIED WARRANTIES AND CERTAIN REMEDIES
–To the extent permitted by law, neither Vortexx nor
any company affiliated with it makes any warranties, representations or promises as to the quality or performance
of the products covered by this warranty. IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, TO THE EXTENT APPLICABLE, SHALL BE LIMITED IN DURATION TO THE APPLICABLE PERIOD OF
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