42 ··· Vocera User Guide
If you are sure you are saying the name of a valid badge user, make
sure you say both the first and last names.
If you think the Genie doesn’t recognize a name because of the way
you pronounce it, you can train the Genie to understand you. See
on page 15 for instructions.
When you train the Genie, you are prompted to spell the person’s
name. If the Genie does not recognize the name after you spell it,
it may mean that the individual has not been added to the Vocera
system. Contact the system administrator for help.
Why is my badge chirping or beeping?
The system administrator can program your badge to issue alerts when
the badge goes out of the range of the wireless network, when the bat-
tery is low, when you receive a text message, or when you receive a
voice message. To find out why you heard a particular alert tone, check
the indicator light on the top of the badge and the badge display:
• If the indicator light is flashing red slowly and the badge display
shows a low signal strength (see the illustration that follows), it
means that your badge is out of the signal range of the wireless net-
work. You will also see the “Searching for Access Points” message
on the display.
If the alert tone starts and stops as you move slightly, it means that
you are at a location where the wireless network coverage begins.
• If the indicator light is flashing red rapidly, and the badge display
shows a low battery level, it is time to recharge the battery.
Strong Signal
Weak Signal
No Signal
Fully charged
Partially used
Empty
Summary of Contents for B1000
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