Vivax CM-8002, User Manual

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-If the supply is not re-established after performing the abovementioned process, go to an
Authorised Service Centre.
B) The machine does not supply steam.
-With a pin, remove any deposits which may have formed in the steam valve and rubber nozzle.
-Check that the water level in the tank is normal.
C) Coffee overflowing from the edges of the filter ring .
-Probably an excessive amount of coffee grounds has been placed in the filter basket, preventing
the filter basket from being properly tightened into its housing. Let the machine cool and remove
the grounds, and try making another shot using the correct amount of grounds.
-Residues of coffee grounds have remained on the O-ring seal of the filter ring’s housing. Clean
the seal with a toothpick. If the problem persists after performing the above operation, go to an
Authorised Assistance Centre.
D) The first shot is does not come out or flows too slowly.
-Check the filter containing the ground coffee. If the holes are blocked, they should be cleaned
using a small brush or, using a suitable tool, the filter should be held over a gas flame for a few
seconds. Any residual coffee grounds will be burned off and the holes will be completely
unclogged.
-It is also possible that a slow supply of coffee is caused by insufficient supply of water from the
perforated disc in the filter ring housing. In fact, it is possible that after several months of use,
grease or mineral deposits may be obstructing the perforated disc. In this case, the disc should be
cleaned as previously described. Operate the machine without the filter basket in place, allowing
the water to flow. If the water does not flow uniformly from all the holes it means that the disc is
clogged. In this case, it is a good idea to take the machine to the closest Authorised Service
Centre to have it cleaned.
-The tank is not inserted well. Fit the tank securely by pushing it as far as it will go.
-There is little water and the pump does not suck it up. Fill the tank.
E) The coffee is too watery and cold .
-The blend has been ground too coarsely.
-To obtain a more concentrated and hotter shot, finer ground coffee must be used. In any case,
this problem can be eliminated by using the Thermocream Disc, which always ensures an
extremely hot coffee and a rich cream even with coarsely ground coffee.
CM-8200