PRI (T1/E1) Call Recorder
User Manual
Rev 1.0 (December 2013)
Page 1: ...PRI T1 E1 Call Recorder User Manual Rev 1 0 December 2013 ...
Page 2: ...es captured T1 E1 frames into UDP packets and sends it to Call Processor via its LAN interface Call Processor is custom software that can be installed on any Windows platform Call Processor receives UDP packets from Tap Adapter and converts it to high quality stereo WAV files In addition to its ability to record calls Call Processor provides live b channel audio monitoring functionality and Q 921 ...
Page 3: ...is firewall between Tap Adapter and Call processor make sure that reserved UDP port is opened in a direction from Tap Adapter to the Call Processor Tap Adapter pings IP address of the Call Processor on preset intervals and indicates with LED labelled Server if Call Processor is not reachable Configuring Tap Adapter To configure Tap Adapter connect provided straight through serial cable to a DB9 co...
Page 4: ...This will be the IP address of the Windows server where you install Call Processor software 3 Backup Call Processor s IP Address and UDP port Optional You can choose to send UDP stream to another server for redundancy 4 DS 1 Line code and Framing Press Save Configuration after all parameters has been configured Tap Adapter monitoring Linecode Violation Counter ...
Page 5: ...lation of Call processor is complete you must configure UDP port value to match the one configured on Tap adapter If some of the parameters appear to be not editable press the Stop button on Service Management Tab for those to become editable Press Start to start call recording after all the configuration is complete White List Adding phone number of extension to White List prevent recording of an...
Page 6: ... often Antivirus software can cause UDP packet loss and it is recommended that AV software to be removed from Call Processor or filter to be configured to allow UDP packets on selected port to be permitted without inspection Call Log Call Processor contain a SQL database that keeps a log of all Calls with following information recorded Start Stop Date and Time Called Calling Name Called Calling Nu...
Page 7: ...s filtering by any call parameter value Q 921 Q931 Protocol Analyzer Complete Q 921 Q 931 protocol analyzer comes with Call Processor with capability to save captured data to PCAP formatted file or redirect UDP packets directly to Wireshark Application Wireshark Connection from Call Processor ...
Page 8: ...nitoring You can observe in real time all active calls in Monitor B channels Tab and listen to any call directly from your Call Processor Server by pressing Listen Active Call Button Alerts Alert can be configured to alarm you on different low disk space conditions or when Call Processor stops receiving UDP packets from Tap Adapter ...
Page 9: ...stics Call statistics Tab give you information on 1 Total number of call in each direction 2 Total number of minutes 3 Number of rejected calls 4 Top 10 Calling Called numbers 5 Shortest and Longest Call duration ...
