Virgin MF920A User Manual Download Page 21

 

Page 21 of 23 

Problem 

Possible Causes 

Suggested Solution 

The Wi-Fi hotspot 
cannot connect to 
the internet when 
overseas 

You don’t have 
international roaming 
enabled on your plan. 

Consult your service provider 
before you go overseas to enable 
roaming. 

 

Where can I get 
more help and 
technical support? 

If you get really stuck, we 
are on hand to help 

Consult the manufacturer’s 
website at ztemobiles.com.au   

Follow ZTE Australia on 
Facebook to get one on one 
support.

 

 
PRECAUTIONS AND SAFETY INFORMATION

 

 

 

Some electronic devices are susceptible to electromagnetic interference. The 
Wi-Fi hotspot is a transmitting device and may cause interference to sensitive 
electronic equipment such as audio systems, vehicle systems and medical 
equipment. Please consult the manufacturer of the other device before using 
the Wi-Fi hotspot. 

 

Operating the Wi-Fi hotspot may interfere with medical devices like hearing aids 
and pacemakers. Please keep the Wi-Fi hotspot more than 20 centimetres away 
from such medical devices. Turn the Wi-Fi hotspot off if necessary. Consult a 
physician or the manufacturer of the medical device before using the Wi-Fi 
hotspot near such devices. 

 

Be aware of regulations when using the Wi-Fi hotspot at places such as oil 
refineries or chemical factories, where there are explosive gases or explosive 
products being processed. Turn off your Wi-Fi hotspot as instructed. 

 

Don’t touch the antenna area unnecessarily whilst connected. This can affect 
your Wi-Fi hotspot performance and reduce the signal quality. 

 

Store the Wi-Fi hotspot out of the reach of children. The Wi-Fi hotspot may 
cause injury or get damaged. 

 

The Wi-Fi hotspot contains sensitive electronic circuitry. Do not expose the Wi-Fi 
hotspot to any liquids, high temperatures or shock.   

 

Only use original accessories or accessories that are authorised by the 
manufacturer. Using unauthorised accessories may affect your Wi-Fi hotspot’s 
performance or damage your Wi-Fi hotspot. 

 

Avoid using the Wi-Fi hotspot in areas that emit electromagnetic waves or in 
enclosed metallic structures eg lifts. 

 

The Wi-Fi hotspot is not waterproof. Please keep it dry and store it in a cool, dry 
place. 

Summary of Contents for MF920A

Page 1: ...Page 1 of 23 MF920A 4G WI FI HOTSPOT USER MANUAL...

Page 2: ...pported for Windows MAC and LINUX operating systems Windows 10 8 not including RT 7 XP Vista MAC OS X 10 5 11 and above Linux Using the USB connection requires administrator rights to install and run...

Page 3: ...Page 3 of 23 GET TO KNOW YOUR 4G WI FI HOTSPOT...

Page 4: ...use a micro to mini SIM adaptor Use of 3rd party adaptors or non approved SIM card can damage your device Physical damage to the SIM card slot is not covered by warranty and will make your device unus...

Page 5: ...tery is charging On WPS is enabled available for 2 minutes Flashing Wi Fi is On Off Wi Fi is off A new message has arrived Check the web UI to read Not registered on the network No SIM invalid SIM PIN...

Page 6: ...nge TIP It is also possible to connect via USB connection See later for details QUICK REFERENCES Browser home page http 192 168 0 1 Administrator login admin Default SSID Virgin Mobile 4G_xxxxxx Suppl...

Page 7: ...Page 7 of 23 LOGIN TO THE USER INTERFACE Open a browser and go to http 192 168 0 1 to access the hotspot home page The default login password is admin...

Page 8: ...Page 8 of 23 HOTSPOT HOMEPAGE OVERVIEW...

Page 9: ...n CONNECTED DEVICES Click on 1 Access Devices to see the list of devices connected to your hotspot CONNECTION SETTINGS Click on 2 Network Settings to view or configure your Network settings Note to ma...

Page 10: ...set Manual and press Apply to save your changes Enable Roaming if you wish to use the device overseas High data charges will apply check with your carrier NETWORK SELECTION Network Selection is set to...

Page 11: ...t APN details eg virginbroadband Press Save to save your new APN Press the Profile drop down box Select the new APN profile Click on Set as default to set the new APN as your preferred setting Press t...

Page 12: ...You can change the SSID to something more memorable or personal Uncheck Broadcast SSID to hide the SSID broadcast so unknown users will not even see your network You can change the security settings a...

Page 13: ...or specific requirements of your attached devices Wi Fi coverage has three different range settings to suit your needs or to preserve battery power Wi Fi Sleep will only engage when there is no data t...

Page 14: ...L PORT FILTERING Select Enable to turn on the Port Filtering settings You can apply filters based on MAC Address Source IP Address Destination IP Address and select the action to drop or accept the pa...

Page 15: ...Firewall settings are for advanced users and network administrators FIREWALL UPNP Universal Plug and Play is a set of networking protocols that permits networked devices such as personal computers pri...

Page 16: ...s Reset Factory Settings to restore your device to factory defaults This will reset your SSID and Password to the default state TIP If you cannot connect via Wi Fi because you have lost changed or for...

Page 17: ...k your SIM card Contact your service provider to obtain your PUK code USB INSTALLATION FOR TETHERED CONNECTION TIP If you cannot connect via Wi Fi because you have lost changed or forgotten your passw...

Page 18: ...port If you have problems with the installation please contact your supplier or see our website ztemobiles com au for more assistance and FAQ s or call our hotline on 1300 789 475 available between 9a...

Page 19: ...on the antenna cable which may damage the antenna port connector Physical damage to the antenna ports is not covered by warranty and may permanently damage your device NOTES FOR BATTERY CHARGING The...

Page 20: ...left hand side 2 Using a blunt item such as a pencil tooth pick or paperclip press and hold the Reset button for 5 seconds 3 The LEDs will flash and the device will re boot to factory default setting...

Page 21: ...way from such medical devices Turn the Wi Fi hotspot off if necessary Consult a physician or the manufacturer of the medical device before using the Wi Fi hotspot near such devices Be aware of regulat...

Page 22: ...a higher power level than needed RADIO FREQUENCY ENERGY The wireless device is a low power radio transmitter and receiver When switched on it intermittently transmits radio frequency RF energy radio w...

Page 23: ...Up to 3 hours with charger up to 6 hours via USB Standby time Up to 100 hours Operation time Up to 8 hours use Download speeds will vary due to distance from the cell local conditions user numbers fil...

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