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Viglen SX220 User Guide – MA-SX220-0A-01

User Guide

C O M P U T E R S

N E T W O R K S

S O L U T I O N S

M i n d s
T h i n k

G r e a t

Summary of Contents for SB2

Page 1: ...Viglen SX220 User Guide MA SX220 0A 01 User Guide C O M P U T E R S N E T W O R K S S O L U T I O N S M i n d s T h i n k G r e a t ...

Page 2: ... 3 Motherboard Specifications 12 Server Board Features 12 Server Board Connectors and Component Location 13 Back panel Connectors 14 Processor 15 Memory 15 Add in Board Slots 15 Video 16 SCSI Controller 16 IDE Controller 16 Network Controller 17 Network Connector and Status LEDs 17 Network Teaming Features 17 Adapter Fault Tolerance 18 Preferred Primary Adapter 18 Adaptive Load Balancing 19 Cisco ...

Page 3: ... Menu 61 Security Menu 64 Server Menu 65 Boot Menu 66 Exit Menu 68 Temporarily Changing the Boot Device Priority 68 Running the Adaptec SCSISelect Utility 68 When to Run the Adaptec SCSISelect Utility 69 Running the SCSISelect Utility 69 Configuring the Adaptec AIC 7899 SCSI Adapter 69 Running the Promise FastBuild Utility 70 Direct Platform Control DPC Console 70 Using the System Setup Utility 72...

Page 4: ...16 ISC Console Button Bar 117 Server Menu Options 118 View Menu Options 119 8 Solving Problems 121 Resetting the System 121 Initial System Start up 121 After the System has been Running Correctly 122 More Problem Solving Procedures 123 Monitoring POST 124 Specific Problems and Corrective Actions 124 Problems with Network 127 Problems with Application Software 128 Bootable CD ROM is not Detected 12...

Page 5: ...g Power Consumption 139 Worksheet Calculating DC Power Usage 140 Worksheet Total Combined Power Used by the System 141 12 Appendix 142 Contacting Viglen 142 13 Notes 143 14 Viglen EMC and the CE mark 146 15 Copyrights and Trademarks 147 16 Suggestions 148 ...

Page 6: ...t experience Tualatin technology includes a smaller die size of 0 13 micron resulting in lower power consumption and lower heat output The Level2 cache on die has increased to 512K in size The combination of the Intel Pentium III processors MMX SIMD Tualatin technology and Viglen expertise make this a formidable computer This manual contains technical information about the Viglen SCB2 motherboard ...

Page 7: ...onents The chassis and its subassemblies device bays and front bezel A slim line CD ROM drive Floppy Disk Drive The power supply The cooling system SCB2 Motherboard PCI riser cards The major component of the kit is the chassis It is important to become familiar with the chassis both externally and internally and the security features it provides ...

Page 8: ...on Chassis Front Controls and Indicators The front panel controls and indicators are located behind the optional front bezel of the system as shown in Figure 1 You can access the panel and the system peripherals by grasping the bezel at its edges and gently pulling it towards you Figure 1 Chassis Front Controls and Indicators A Chassis handles F RJ 45 serial port PC to PC B Drive bay 1 inch G USB ...

Page 9: ... NIC 1 activity LED I Power sleep LED B NIC 2 activity LED J Power button C System status LED K FDD activity LED D Fixed disk drive status LED L CD ROM activity LED E ID LED M CD ROM drive eject button F ID button N Manual CD ROM drive eject button G NMI button tool assisted O FDD eject button H Reset button ...

Page 10: ...anel Figure 3 Chassis Back I O Ports and Features A PCI card bracket low profile I USB connector 2 B RJ45 NIC 2 connector J RJ45 serial 2 port C Serial 1 port mounting hole K PS 2 mouse keyboard connector D PCI card bracket full height L RJ45 NIC 1 connector E AC power input primary M SCSI connector F AC power input redundant N Video connector G Power supply module redundant O USB connector 1 H Po...

Page 11: ... key locked front bezel can be used The chassis also includes a preinstalled intrusion switch that can be monitored by server management software When the cover is opened a switch located on the front panel board transmits a signal to the Baseboard Management Controller BMC on the server board Through server management software the system can be programmed to respond to an intrusion by powering do...

Page 12: ...s detected and reported to the SCSI bus When a new drive is inserted the power control waits a short time for the drive to become fully seated and then applies power to the drive The backplane provides signals to the control panel to indicate failure status for each drive in the bay The chassis ships with six drive carriers for mounting the separately purchased hard drives For information on how t...

Page 13: ...rofile LP 1 2 inch DIMMs Up to 6 GB of memory in a 2U chassis Graphics Integrated onboard ATI RAGE XL PCI 64 bit SVGA controller Video Memory 8 MB SDRAM of video memory PCI bus Two PCI riser slots capable of supporting three full length full height 64 bit 66 MHz PCI riser slots and three LP 64 bit 66 MHz PCI riser slots SCSI Adaptec AIC AIC7899W supporting onboard Ultra160 LVD Ultra wide SCSI inte...

Page 14: ...power connector G I O ports X Auxiliary signal connector H ICMB connector Y Floppy FP IDE connector I COM 1 serial header Z Alternate front panel connector J Chassis intrusion connector AA ATA IDE connector K 66 MHz 64 bit PCI riser slot LP BB IPMB connector L USB 3 4 header CC SSI front panel connector M Sys fan 3 connector DD Configuration jumper block N CPU 2 fan connector EE Not applicable on ...

Page 15: ...Plane Connectors A USB 1 connector G NIC 1 RJ 45 connector B Video connector H Green Status LED C SCSI connector I Yellow Status LED D NIC 2 RJ 45 connector J PS 2 keyboard mouse connector E Green Status LED K RJ 45 serial port F Yellow Status LED L USB 2 connector ...

Page 16: ... of 128 MB 64MB x 2 and as much as 6 GB The controller automatically detects sizes and initialises the memory array depending on the type size and speed of the installed DIMMs and reports memory size and allocation to the server via configuration registers NOTE Use DIMMs that have been tested for compatibility with the server board Contact your sales representative or dealer for a current list of ...

Page 17: ... is terminated on the server board with active terminators that cannot be disabled The onboard device must always be at one end of the bus The device at the other end of the cable must also be terminated LVD devices generally do not have termination built in and need to have a termination source provided Non LVD devices generally are terminated through a jumper or resistor pack on the device itsel...

Page 18: ...rver management interface NIC Connector and Status LEDs The 82550 controller drives LEDs on the network interface connector that indicates link activity on the LAN and 10 or 100 Mbps operation The green LED indicates network connection when on and TX RX activity when blinking The yellow LED indicates 100 Mbps operation when lit Network Teaming Features NOTE Using both on board NICs in a team does ...

Page 19: ...iability of server connections AFT gives you the ability to set up link recovery to the server adapter in case of a cable port or network interface card failure By assigning two server adapters as a team AFT enables you to maintain uninterrupted network performance AFT is implemented with two server adapters a primary adapter and a backup or secondary adapter During normal operation the backup wil...

Page 20: ...ters to your server you can group them in teams to provide up to 18 Gbps at full duplex with a maximum of 8 server adapters The FEC software continuously analyses loading on each adapter and balances network traffic across the adapters as needed Adapter teams configured for FEC also provide the benefits of AFT To use FEC you must have 2 4 or 8 server adapters installed in your server and linked to...

Page 21: ...xt to the jumper block See Figure 9 on page 129 for the jumper block pin out of this configuration Figure 6 Jumper Block Pin out For serial concentrators that require a DSR signal the J6A2 jumper block must be configured as follows The DSR jumper in position 1 and 2 and the DCD jumper in position 1 and 2 An arrow directly next to the jumper block denotes pin 1 on the jumper See Figure 7 Figure 7 J...

Page 22: ...s stop and all processing is halted However the power supply will still be on and the processors will still be dissipating some power so the power supply fans will still run The boards sleep states s0 s1 s4 and s5 s0 Normal running state s1 Processor sleep state No context will be lost in this state and the processor caches will maintain coherency s4 Hibernate or Save to Disk The memory and machin...

Page 23: ... to prevent use of the front panel reset and power switches Activate a hot key combination to enter secure mode quickly Disable writing to the diskette drive when secure mode is set Disable access to the boot sector of the operating system hard disk drive Using Passwords You can set the user password the supervisor password or both passwords If only the user password is set you Must enter the user...

Page 24: ...ng the server out of secure mode does not change the state of system power That is if you press and release the power switch while secure mode is in effect the system will not be powered off when secure mode is later removed However if the front panel power switch remains depressed when secure mode is removed the server will be powered off Summary of Software Security Features The table below list...

Page 25: ...cify and enable an inactivity time out period of from 1 to 120 minutes If no keyboard or mouse action occurs for the specified period attempted keyboard and mouse input will not be accepted The monitor display will go blank and the diskette drive will be write protected if these security features are enabled through Setup To resume activity Enter the correct password s Control access to using the ...

Page 26: ...ompletes the boot sequence the BIOS automatically detects and tests the keyboard if it is present and displays a message Specify the boot sequence The sequence that you specify in setup will determine the boot order If secure mode is enabled a user password is set then you will be prompted for a password before the server fully boots If secure mode is enabled and the Secure Boot Mode option is als...

Page 27: ... you have the following tools and supplies available Phillips cross head screwdriver 2 bit Anti static wrist strap recommended Installation Assembly Safety Instructions System components must be installed in the order presented below If installed in a different order component damage may occur CAUTION Integration servicing of this chassis sub assembly shall be performed only by technically qualifi...

Page 28: ...the chassis Provide some electrostatic discharge ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface when handling components WARNING The power button on the front panel DOES NOT turn off the AC power To remove power from server you must unplug the AC power cord s from the wall outlet or the chassis WARNING Hazardous electrical conditions may ...

Page 29: ... board Replacing riser cards fan assembly and the top cover Removing the Cover 1 While pressing the blue latch button A with your left thumb slide the top cover back using the heal of your right hand on the blue pad NOTE A non skid surface or a stop behind the chassis may be needed if attempting to remove the top cover on a flat surface 2 Set the cover aside and away from the immediate work area F...

Page 30: ... it from the chassis 5 Discard the protective foam blocks Figure 9 Removing the Riser Cards Removing the Fan Assembly 1 At the end of the fan assembly closest to the chassis centerline lift up on tab A 2 While lifting up on the tab slide the fan assembly toward the chassis centerline B until it releases from the chassis 3 Lift the fan assembly out of the chassis ...

Page 31: ... from its packaging and antistatic bag 3 While placing the board on the chassis standoffs carefully position the board I O connectors in the rear chassis I O openings 4 Adjust board position so that the two mounting holes near the board edges rest securely on the two corresponding shouldered standoffs NOTE The three holes on the server board used to mount the board to the standoffs have white circ...

Page 32: ...Viglen SX220 User Guide 31 Figure 11 Attaching the Server Board ...

Page 33: ...ble B from the power supply to the cable clip and connect it to the white 24 pin connector on the server board Firmly press the two connectors together until they are fully seated 3 If you are not installing a tape drive coil the tape drive power cable wire tie the coil and place it on the floor 4 Route the auxiliary signal cable I from the power supply to the server board and connect it to 5 pin ...

Page 34: ...ct that end to the SCSI connector on the server board Route the cable to the backplane board and connect it to the matching connector on the backplane board 7 Route the backplane power cable A from the power supply to the backplane board and connect it to the white 6 pin connector 8 Connect the front panel cable E to the front panel board Insert the cable in the cable clip route it to the backplan...

Page 35: ...embly as shown in Figure 14 and lower it to the chassis floor 3 While pressing down on the fan assembly slide it A toward the chassis sidewall 4 Check for the following The floor tabs have engaged the holes in the bottom of the fan assembly The latch tab B has engaged the chassis slot and locked the fan assembly in place Figure 13 Installing the Fan Assembly 5 Connect the fan power cables to the s...

Page 36: ...it to install the power cord until after the server is in the rack 1 Insert the expansion nipple A of the strain relief strap into the chassis hole 2 Plug the power cord into the power supply but not into the power source 3 Insert the power cord into the plastic loop B of the strain relief 4 Pull the plastic band C until it tightens around the power cord To release the plastic loop and free the co...

Page 37: ...ts continue on to the next section Otherwise install the cover and bezel and continue on to Chapter 5 Installing the System in a Rack found on page 51 Installing Processors 1 Observe the safety and ESD precautions at the beginning of this chapter 2 Raise the locking bar on the socket 3 Observe the safety and ESD precautions at the beginning of this chapter 4 Raise the locking bar on the socket Fig...

Page 38: ...uctions packaged with the applicator apply thermal grease to the processor 8 Position the heat sink slot 2 above the socket processor slot 3 9 Aligning the raised metal surfaces place the heat sink on top of the processor 10 Install the heat sink clip with pin 1 inserted into slot 2 ...

Page 39: ...igure 18 Installing the Heatsink A Heat sink retention clip B Heat sink C Socket and processor CAUTION Use care when closing the locking lever do it slowly 11 Slowly close the locking lever A until it contacts tab B see Figure 19 ...

Page 40: ...eatsink Lever 12 Install the fan on the processor heat sink making sure that it is seated flat on the heatsink 13 Connect the fan to A if it is on the primary processor or to B if it is on the secondary processor Figure 20 Processor Fan Connectors ...

Page 41: ...the handle side of the socket C insert the terminator into the socket Lower the locking bar completely D Figure 21 Installing the Processor Terminator Memory Only PC 133 compliant SDRAM is supported by the SX220 server board Install from 128 MB to 6 GB of registered ECC memory using up to six DIMMs DIMMs must be installed in pairs and in the following order 1a and 1b 2a and 2b 3a and 3b Installed ...

Page 42: ...idewall supports three Low Profile LP PCI add in cards The riser card on the chassis centerline supports three full length full height add in cards or three LP cards an LP card must be equipped with a standard full height PCI mounting bracket NOTE Add in cards must be installed on a riser card while the riser card is removed from the chassis 1 Open the retainer clip A and remove the filler panel f...

Page 43: ...nstalling a Riser Card on the Server Board 1 Insert the riser card connector into the server board slot while aligning the tabs on the rear retention bracket with the holes in the chassis CAUTION Press the riser card straight down into the slot Tipping it into the slot while installing it may damage the riser card or slot 2 Firmly press the riser card straight down until it is fully seated in the ...

Page 44: ...ng all drive bays must contain either a carrier with a hard drive installed or a carrier with an air baffle installed 1 If present remove the front bezel 2 If the drive carrier is installed in the drive bay remove it 3 Remove the air baffle Figure 25 A from the drive carrier by removing the four screws B from the slide track C 4 Store the air baffle for future reinstallation in the event you must ...

Page 45: ... Figure 26 A position the connector end E so that it is facing the back of the carrier B 8 Align the holes in the drive to the holes in the drive carrier slide track C insert the screws D that you previously removed and attach the carrier to the drive Figure 26 Installing the Hard Drive 9 Slide the carrier drive all the way into the drive bay with the retention lever in the fully open position 10 ...

Page 46: ...re the handle bar A on the front of the module is rotated to the down position 3 Insert the module into the flex bay and slide it back until you feel the connectors touch 4 With your thumbs positioned above the handle bar indentations B push the module in until it locks in place Figure 27 Installing a CDROM FDD Module Installing a Tape Drive You may purchase a tape drive and install it in the 3 5 ...

Page 47: ...roller To an add in SCSI controller board This allows you to leave the backplane connected to the on board SCSI controller Mounting the Tape Drive 1 Remove the chassis cover 2 Remove the blank panel from the bay 3 Push on the retainer clip at the rear of the carrier A to release it from the chassis 4 Remove the carrier by sliding it toward the front of the chassis 5 Set any jumpers and or switches...

Page 48: ...ld it in half beginning about 1 inch from the tape drive end see Figure 29 A Continue folding for a distance of about 10 inches 3 Fold the cable in half again and secure with electrical tape 4 Connect the cable to the tape drive see Figure 30 A and carefully route the folded and taped section on the chassis floor between the fan assembly C and the tape drive A 5 Connect the cable to the on board S...

Page 49: ...e tape drive end see Figure 29 A Continue folding for a distance of about 10 inches 3 Fold the cable in half again and secure with electrical tape 4 Connect the cable to the tape drive see Figure 31 A and carefully route the folded and taped section on the chassis floor between the fan assembly C and the tape drive A 5 Connect the cable to the SCSI controller B on the full height PCI card Figure 3...

Page 50: ... 33 A and carefully route the folded and taped section on the chassis floor between the fan assembly C and the tape drive A 5 Connect the cable to the SCSI controller B on the low profile PCI card Figure 32 SCSI Cable Length Required Figure 33 Connecting to a half Height PCI SCSI Controller Installing a COM 1 port in the Rear I O Using a standard DH 10 to DB 9 COM cable you may install a COM 1 por...

Page 51: ...Viglen SX220 User Guide 50 Installing the Bezel Place the bezel between the chassis handles and push it toward the front of the chassis until it snaps into place Figure 34 Installing the Front Bezel ...

Page 52: ...wer cord provides proper grounding only for the server You must provide additional proper grounding for the rack and other devices installed in it OVER CURRENT PROTECTION The server is designed for an AC line voltage source with up to 20 amperes of over current protection If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection you must pr...

Page 53: ...le rail C Inner rail D Finger tab on extension lock Attach Inside Rails to Chassis 1 Position an inside rail Figure 36 A along one side of the chassis with the finger tab facing outward and located closer to the rear of the chassis 2 Align the holes C in the rail with the tabs D on the chassis and place the rail against the chassis 3 Slide the rail as far as it will go toward the front of the chas...

Page 54: ...8 A attach one nut bar B at the same height on the inside of each rack post Do not completely tighten the screws leave them loose enough to allow insertion of the brackets in the next step 2 Insert the slotted foot of a rail bracket between each nut bar and post 3 Align the face of the bracket foot with the inside edge of the rack post and firmly tighten the screws Figure 37 Attaching Rail Bracket...

Page 55: ...ckets 3 Slide the middle rail toward the front E until the access hole F in the middle rail is aligned with the front screw hole C in the outer rail 4 Insert screw G through the access hole and loosely attach the outer rail to the front bracket 5 In a similar manner to steps 2 through 4 install a screw through a slot in the outer rail and into the rear most threaded hole in the front bracket Firml...

Page 56: ...uter rail B to the rear bracket A with at least one screw C If possible attach at two places 3 In the same manner attach the other rail assembly to the other side Figure 39 Attaching Rail Assembly to Rear Bracket A Rear bracket B Outer middle rail assembly C 6 32 x 3 16 inch screw Install the Chassis on the Rails 1 Fully extend the left and right rails Figure 7 A until the extension locks have eng...

Page 57: ... approximately 23 1 kg 51 lbs 2 With the chassis front facing you lift the chassis and carefully insert the rails attached to the chassis in the extended rails 3 Slide the chassis toward the rear of the cabinet until the rails lock together 4 Depress and hold down the finger tabs Figure 41 A on both extension locks while sliding the chassis towards the rear Figure 41 Sliding the Chassis towards th...

Page 58: ...tting boot device priority or setting system security options The SSU can run either from the configuration software CD or from a set of bootable diskettes You can create the diskettes from the CD The CSSU is run from the service partition via the DPC console It provides the same functionality as the SSU but from a remote console Information entered via the SSU CSSU overrides information entered v...

Page 59: ...the boot process continues and this message appears Press Ctrl A to enter SCSI Utility 4 Press Ctrl A if there are SCSI devices installed When the utility opens follow the displayed instructions to configure the onboard SCSI host adapter settings and to run the SCSI utilities If you do not enter the SCSI utility the boot process continues 5 Press Esc during POST to pop up a boot menu when POST fin...

Page 60: ...mory You will need to open the server change a jumper setting use Setup to check and set diskette drive options and change the jumper back For a step by step procedure see Chapter 9 under the heading CMOS Jumper Setup Menu Table 7 Setup Menu To Press Get general help F1 or Alt H Move between menus Go to the previous item Go to the next Item Change the value of an item or Select an item or display ...

Page 61: ...Selects which language BIOS displays Primary Master Slave Submenu Table 9 Primary Master Slave Submenu Features Feature Choices Description Type None Auto Informs the system to ignore this drive Allows the system to attempt auto detection of the drive type Multi Sector Transfers Disabled 2 4 8 or 16 sectors Determines the number of sectors per block for multisector transfers For Type Auto this fie...

Page 62: ...rs Submenu Chipset Control Reset Press Enter Enters submenu Configuration Data No Yes Select Yes to clear the system configuration data during next boot System automatically resets to No in next boot Plug Play O S No Yes Selecting No lets the BIOS configure all the devices in the system Selecting Yes allows the OS configure Plug and Play devices NumLock Off On Enables or disables the NumLock funct...

Page 63: ...e option ROM Onboard SCSI Submenu Table 15 Onboard SCSI Submenu Features Feature Choices Description Onboard SCSI Enabled Disabled Enables or disables embedded legacy SCSI controller hardware Embedded LVD SCSI ROM Enabled Disabled Enables the device expansion ROM Onboard R IDE Submenu Table 16 Onboard R IDE Submenu Features Feature Choices Description Onboard R IDE Enabled Disabled If disabled the...

Page 64: ...SB Front Panel USB Disabled Enabled Used to enable the USB ports accessed through the internal USB header found on the baseboard Memory Configuration Submenu Table 19 Peripheral Configuration Submenu Features Feature Choices Description Extended Memory Test 1 MB 1 KB Every Location Disabled Extended memory test options run during POST Note the smaller the increment the longer the test takes during...

Page 65: ... it to a null string or by clearing password jumper on server board User Access Level Limited No Access View Only Full Sets the User access level for various BIOS setup functions Password on Boot Disabled Enabled If your password is set and enabled the system prompts you for a password before it boots Secure Mode Timer 1 minute 2 minutes 5 minutes 10 minutes 20 minutes 60 minutes 120 minutes Perio...

Page 66: ...nge specified in the Sensor Data Record SDR POST Error Pause Disabled Enabled If enabled the system will wait for user intervention on critical POST errors Platform Event Filtering Disabled Enabled Enable Disable triggers for system sensor events inside the Baseboard Management Controller BMC Server Redirection Submenu Table 23 Server Redirection Submenu Features Feature Choices Description Board ...

Page 67: ... Event Log Configuration Submenu Features Feature Choices Description Clear All Event Logs No Yes Setting this option to YES will clear the DMI event log after a system reboot Event Logging Enabled Disabled When enabled all systems events are logged If enabled BIOS will detect and log events for system critical errors Critical Event Logging Enabled Disabled Critical errors are fatal to system oper...

Page 68: ...to the system BIOS through BIOS Boot Specification mechanisms It may or may not be bootable and may not correspond to any device 2 Other bootable cards additional entries for each drive that has a PnP header Other bootable cards cover all the boot devices not reported to the system BIOS through BIOS Boot Specification mechanisms It may or may not be bootable and may not correspond to any device Re...

Page 69: ...ity for the current boot process The changes are not saved for the next boot process 1 Boot the server 2 At any time during POST press Esc When POST completes a popup Boot menu displays 3 Use the arrow keys to highlight the device you want the server system to boot from first For example if you want the server system to boot from the CD ROM first you select CD ROM Drive NOTE One of the selections ...

Page 70: ...le 32 SCSISelect Navigation Keys Press To ESC Exit the utility Enter Select an option Up Arrow Return to a previous option Down Arrow Move to the next option F5 Switch between color and monochrome F6 Reset to host adapter defaults Configuring the Adaptec AIC 7899 SCSI Adapter The Adaptec AIC 7899 SCSI adapter has two busses Select the bus from the following menu Figure 32 Main Menu Main Menu Optio...

Page 71: ...n utility that allows you to configure view the settings of the host adapter and set RAID configurations When to Run the Promise FastBuild Utility Use the FastBuild utility to Define a RAID array Delete a RAID array Restore a RAID array Running the Promise FastBuild Utility 1 When this message appears on the video monitor Press Ctrl F to enter FastBuild TM Utility 2 Press Ctrl F to run the utility...

Page 72: ...y Field Replaceable Unit FRU information Retrieve and display current Remote Sensor Access RSA information Access a phonebook for remote connection management Remote control of the service partition File transfer from to the server DPC Console Modes of Operation There are three DPC console modes of operation EMP mode Access the DPC console features using the DPC console window menus and or toolbar...

Page 73: ...e has successfully connected to the server through a modem This mode allows running of DOS based programs that are stored on the service partition and transferring of files Running the DPC Console For more information about setting up and running the DPC Console see the document named ENUDPCUG pdf This document is in the Manuals SrvMgmt directory on the server software kit accompanying the SCB2 se...

Page 74: ...s If it boots from a different media you can start the SSU manually or by another application When the SSU starts in the local execution mode the default mode the SSU accepts input from the keyboard and or mouse The SSU presents a VGA based Graphical User Interface GUI on the primary monitor The SSU runs from writable non writable removable and non removable media If you run the SSU from non writa...

Page 75: ...IOS Setup The server will boot from the CD ROM and display a menu of options Follow the instructions in the menu to start the SSU 3 When the SSU title appears on the screen press Enter to continue 4 The mouse driver loads if it is available press Enter to continue 5 This message appears Please wait while the Application Framework loads 6 When the main window of the SSU appears you can customise yo...

Page 76: ...other miscellaneous options in the SSU The changes take effect immediately To change the interface default values Use the mouse to click on the proper button in the Preferences section of the SSU Main window OR Use the tab and arrow keys to highlight the desired button and press the spacebar or Enter OR Access the menu bar with the mouse or hot keys Alt underlined letter NOTE If you run the SSU fr...

Page 77: ... device 2 Press the button to move it up in the list Press the button to move it down Password Add in The Password Add in PWA provides security and password support options Within the PWA the user can either set or modify the current system passwords or update any of the various security options available To Set your Password 1 Click on your password button 2 Enter the password in the first field ...

Page 78: ...in the second field or leave blank to clear User Password Button The User Password button allows the user to set or change the user password used by both the SSU and the system BIOS All changes to the user password take place immediately To Change or Clear the User Password 1 Click on the User password button 2 Enter the old password in the first field 3 Enter the new password in the second field ...

Page 79: ...okes the SSU help subsystem SEL Manager Add in The System Event Log SEL Manager Add In provides services to allow users to view the system event log stored on the server management storage device of a server The SEL Manager provides support for the user to perform the following Examine all system event log entries stored in the non volatile storage area of the server Examine system event log entri...

Page 80: ...s users to view the FRU inventory areas on the server machine The FRU Manager will have the functionality to display the FRU inventory areas in an interpreted easy to understand textual form The add in allows users to do the following operations 1 Examine any of the individual FRU inventory areas 2 Examine FRU inventory areas from a previously stored file 3 Save the FRU inventory areas to a file i...

Page 81: ...p menu that allows you to view only the data from a certain device type Settings The Settings menu has the following options Display HEX Verbose Toggles between the Hex interpreted mode of displaying the FRU records Output Text Binary Determines whether FRU data will be saved to the file as under File Save in binary format or verbose format Help The Help menu has the following option About Display...

Page 82: ...ded SDR data to a file Exit Quits the SDR Viewer SDR The View menu has the following options Properties Displays information about the SDR These fields are display only Reload Allows the user to re load the SDR data from the server Help The Help menu has the following option Help Topics Displays the SDR Manager Version information System Update Add In Clicking on the System Update Add in task allo...

Page 83: ...f a file was not selected the system will prompt you for one You cannot verify the BIOS Help The Help menu has the following options Help Topics Displays help information about the System Update Add in About SU Displays System Update Add in version information Recovery Agent If the BMC firmware remote update fails the server will reboot into the service partition and the recovery agent will attemp...

Page 84: ... a string retrieved from the BIOS on the server If the two do not match an error message is displayed and the restore operation aborts If they do match the add in restores the configuration data to the server It prompts you to reboot the server for the new settings to take effect NOTE BIOS passwords are stored in the file Restoring a configuration can make passwords change on a server Close Closes...

Page 85: ...n The CSR then tries to save any non volatile configuration information it can to that file Data is saved from all sources There is no way to choose only certain pieces of configuration data to save The CSR also saves the platform type BIOS version and firmware version information in the file Restore From File Displays a file dialog so you can choose a file containing configuration data to restore...

Page 86: ...d on the main window supports an accelerator key An underlined letter in the text listing the option in VGA mode indicates accelerator keys In text mode accelerator key letters appear highlighted rather than underlined Figure 43 Platform Event Manager Main Window Buttons Configure PEP Opens a new dialog that allows you to configure the Platform Event Paging features Configure LAN Opens a new dialo...

Page 87: ...ging dialog without saving changes If changes have been made you will be prompted to save changes before closing Options The Options menu has the following options Enable PEP Allows you to enable or disable the PEP feature entirely A check will appear next to the menu item when PEP is enabled Send Alert Allows you to immediately send a test page with the configuration currently shown on the screen...

Page 88: ...aracters that are sent once the connection has been made The length of the paging string is determined at run time from firmware You will be notified if the string is truncated The screen will show the string that was saved after a save operation is done Buttons Save Allows you to save the configuration immediately Close Allows you to close the Platform Event Paging dialog without saving changes I...

Page 89: ...ave changes before closing Options Menu The Options menu has the following options Enable LAN Alerts Allows you to enable or disable the BMC LAN Alerting features entirely A check will appear next to the menu item when it is enabled Clear LAN Password Allows you to clear the currently saved LAN password This takes effect immediately This option is only available if the LAN password is set Configur...

Page 90: ...front panel NMI and reset SNMP Community String Can be configured for the community field in the Header section of the SNMP trap sent for a LAN alert The default string is public The string must be from 5 16 characters long IP Configuration DHCP Enables the dynamic host configuration protocol to allow the server to automatically assign the host IP address router IP address and subnet mask The host...

Page 91: ...s is the IP Subnet address if the alert needs to be broadcast within a particular subnet The Alert IP Address is always saved The IP is entered as a dotted IP e g 192 168 0 2 Buttons Save Allows you to save the configuration immediately Close Allows you to close the BMC LAN Alert dialog without saving changes If changes have been made you will be prompted to save changes before closing Help Displa...

Page 92: ...ately Close Allows you to close the Platform Event Action dialog without saving changes If you have made changes you will be prompted to save changes before closing Help Topics Menu The Help Topics menu has the following options Help Topics Displays help information Enabled Listbox Contains the active events Disabled Listbox Contains the events that are not active ...

Page 93: ...bled listbox to the enabled listbox Save Allows you to save the configuration immediately Close Allows you to close the Platform Event Action dialog without saving changes If you have made changes you will be prompted to save changes before closing Help Displays help information Emergency Management Port Dialog This dialog allows you to configure the Emergency Management Port features See Figure 4...

Page 94: ...of characters includes ASCII values 32 126 The password must be from 1 16 characters long Verify New Password Enter the same password as above ESC Sequence The ESC Sequence string is sent to the modem before sending a command string to the modem The length of the paging string is determined at run time from firmware You will be notified if the string is truncated The string that has been saved is ...

Page 95: ... deactivated and is not automatically activated by BIOS power down or hard resets Restricted Mode Access When restricted mode is enabled control operations that could disable or alter a running system via the EMP are disabled Connection Mode Direct connect mode is for applications that connect the port directly to another computer system while Modem Mode is for applications where the port is conne...

Page 96: ... the Enable PEP to box 4 Enter your page string in the Paging String field This consists of the following The attention command for your modem generally ATDT The number of your paging service several commas each comma is a 1 second pause The number message you wish to appear on your pager The hang up command for your modem generally ATH You will need to experiment with the timing to ensure you are...

Page 97: ...S Ver 6 22 NOTE It is recommended that the target system be booted with the Resource CD that accompanied the product However the process for making the diskettes is the same for all the compatible versions of DOS ROM DOS Ver 6 22 is included on the Resource CD 1 Insert and boot to the Resource CD 2 Exit from the menu to a DOS prompt 3 Insert a diskette into the floppy drive 4 At the DOS prompt for...

Page 98: ...puter and press F2 when you see the splash screen Write down the current custom settings in the BIOS Setup program Extraction Double click the executable file you downloaded Read the License Agreement select I Agree to accept the terms and conditions or select Cancel to cancel the installation During the extraction process you will be prompted to insert each of the three labelled diskettes Follow ...

Page 99: ...support website NOTE Print and review the release notes and instructions distributed with the upgrade utility before attempting a BIOS upgrade This upgrade utility allows you to upgrade the BIOS in flash memory The following steps explain how to upgrade the BIOS Creating the BIOS Upgrade Diskette The BIOS upgrade file is a compressed self extracting archive that contains the files you need to upgr...

Page 100: ...he Setup program Recovering the BIOS It is unlikely that anything will interrupt the BIOS upgrade however an interruption could damage the BIOS The following steps explain how to recover the BIOS if an upgrade fails The following procedure uses recovery mode for the Setup program NOTE Because of the small amount of code available in the non erasable boot block area there is no video support You wi...

Page 101: ... BIOS upgrade utility to change the language BIOS displays Use a bootable diskette containing the Intel flash utility and language files Firmware Update Utility Description The Firmware Update Utility is a DOS based program used to update the BMCs firmware code You need to run the utility only if new firmware code is necessary Running the Firmware Update Utility Review the release notes before pro...

Page 102: ...ord SDR load utility is a DOS based program used to update the server management subsystem s product level FRU and SDR non volatile storage components EEPROMs The utility Discovers the product configuration based on instructions in a master configuration file Displays the FRU information Updates the EEPROM associated with the Baseboard Management Controller BMC that holds the SDR and FRU area Gene...

Page 103: ...p Pause between blocks of data Parsing the Command Line The FRU SDR load utility allows only one command line function at a time A command line function can consist of two parameters Example cfg filename cfg Invalid parameters cause an error message and exit the program You can use either a slash or a minus sign to specify command line options Use the p and flags with any of the other options Disp...

Page 104: ... to filter these records based on the current product configuration The configuration file directs the filtering of the SDRs Updating the SDR Non volatile Storage Area After the utility validates the header area of the supplied SDR file it updates the SDR repository area Before programming the utility clears the SDR repository area The utility filters all tagged SDRs depending on the product confi...

Page 105: ...nties warranties and licenses including but not limited to fitness for particular purpose merchantability not infringement of intellectual property or other rights of any third party or of Intel indemnity and all others The reader is advised that third parties may have intellectual property rights that may be relevant to this document and the technologies discussed herein and is advised to seek th...

Page 106: ...er Control Console Page 105 for information about the Console interface Platform Instrumentation Control PIC Platform Instrumentation Control PIC provides real time monitoring and alerting for server hardware sensors PIC communicates via a LAN connection to the Platform Instrumentation PI software on the Server using standard DMI RPC protocols See Platform Instrumentation Control Page 105 for summ...

Page 107: ...s a summary that will help you find the right tool to use for any server condition Read the tool descriptions that follow for more information Table 36 Finding the right tools summary Managed Server Status Potential Remote Tasks Access Tools Available The operating system is running and the server is online Applications are running Update software Shutdown LAN Platform Instrumentation Control DMI ...

Page 108: ...ethods for communicating with a managed server are described in Connecting to a Remote Server Server Management Tools There are several tools available for server management each for a different purpose or for use in a different condition Tools are sometimes used together or in sequence to perform server management tasks The available tools for remote server management described in the following p...

Page 109: ...nt tools with Desktop Management Interface 2 0 DMI 2 0 commands Platform Instrumentation also provides instrumentation data for the servers connected through the Intelligent Chassis Management Bus ICMB This allows PIC to use the Platform Instrumentation on one server to access the Platform Management Technology on another server chassis This is useful when the target server is not fully operationa...

Page 110: ... status and LAN adapter status You can use PIC to track system status and manage hardware conditions such as Temperature Voltage Cooling fan status Chassis intrusion ECC memory Processor status Power supply status Direct Platform Control Direct Platform Control is a server management tool that gives you access to a remote server when it is online or offline when the operating system is hung or whe...

Page 111: ...art a server that s powered off View the System Event Log SEL for information about recent server activity View Sensor Data Records SDRs for information about sensor characteristics Review Field Replaceable Unit FRU inventories Run Remote Diagnostics on a managed server s Service Partition Client System Setup Utility Use the Client SSU when you need to View and modify the assignment of resources p...

Page 112: ... Service Partition Both the Client System Setup Utility and Remote Diagnostics rely on the server s Service Partition The Service Partition is installed on a separate file system partition and includes the ROM DOS operating system SSU and Diagnostics agents tests It provides a standard communication stack that can be used over a modem or a serial port to provide remote control of the SSU diagnosti...

Page 113: ...Server Management Console when used by itself within an ActiveX enabled web browser or Microsoft Management Console Workgroup Management Consoles Workgroup Management Consoles are used in small business or department environments to manage a network of servers They may include auto discovery of servers enhanced security paging alerts and report generation Intel LANDesk Server Manager LDSM is a Wor...

Page 114: ...connecting to a server for management A key to effective management is to configure your system with methods that will allow you to communicate with the server in conditions ranging from fully functional to powered off The available connections are Telephone Local Area Network LAN Intelligent Chassis Management Bus ICMB Local Direct The connection methods are described in the following paragraphs ...

Page 115: ...ncy management features In order to use a telephone modem link to a server you must configure a serial connection on both the managed server and the client workstation LAN The normal method of communicating with a managed server is via a network connection All of the server management tools will work via a network connection A network connection is dependent upon the network working and upon the o...

Page 116: ...lient using a null modem serial cable Paging an Administrator Platform Event Paging PEP Platform Event Paging allows the managed server to alert a system administrator of critical system failures and state changes independent of the state of the operating system or server management software Platform Event Paging uses a numeric paging service via an external modem Platform Event Paging can generat...

Page 117: ...adcast messages make a local alarm beep send a page to an administrator and other actions Use the Platform Instrumentation Control tool to configure an LRA page See What is Platform Instrumentation for more information Using the Intel Server Control Console The Intel Server Control Console is a lightweight management console that provides basic server management functions It allows you to run Plat...

Page 118: ...m the tree the presentation pane shows a list of supported tools running on that server Launch the supported tool from the presentation pane by double clicking on the icon The Button Bar includes the following options Table 38 Button Bar Features Item Options Server Menu Discover Start server discovery Add Manually add a server to the tree Delete Delete the selected server from the tree Delete All...

Page 119: ...er for all ISC registered tools If one or more of the tools is found then the server will be added to the server tree During the discovery process the status bar indicates ping status the number of servers found and the number of servers not responding Information on servers discovered by ISC is maintained across machine boots When the ISC Console is run servers discovered during previous sessions...

Page 120: ...e server using Server Add or Server Discover View Menu Options Icon View List View Changes the format of the icons in the Tool Pane The Navigation Pane The Navigation pane shows a tree view of servers with management tools that have been discovered The tree view has expansion icons or appearing to the left The tree can be expanded to list managed servers or collapsed to hide managed servers The To...

Page 121: ...220 User Guide 120 The Status Bar The status bar displays information about ISC Console operations such as the number of servers found with valid addresses and number of servers not responding during a Discover ...

Page 122: ...d reloads the operating system Ctrl Alt Del Clear system memory restart POST and reload the operating system Reset button Cold boot reset Turn the system power off and then on This clears system memory restarts POST reloads the operating system and halts power to all peripherals Power off on Initial System Startup Problems that occur at initial system start up are usually caused by incorrect insta...

Page 123: ...e are usually related to the software Faulty equipment is much less likely especially if other software runs correctly Checklist Does the system meet the minimum hardware requirements for the software See the software documentation Is the software an authorised copy If not get one unauthorised copies often do not work If you are running the software from a diskette is it a good copy If you are run...

Page 124: ...e above symptoms that might indicate voltage spikes on the power line you may want to install a surge suppressor between the power outlet and the system power cord More Problem Solving Procedures This section provides a more detailed approach to identifying a problem and locating its source Preparing the System for Diagnostic Testing CAUTION Turn off devices before disconnecting cables Before disc...

Page 125: ...led does its activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light on page 126 Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see Initial System Start up on page 121 Specific Problems and Correctiv...

Page 126: ...he video monitor properly adjusted Are the video monitor switch settings correct Is the video monitor signal cable properly installed Is the onboard video controller enabled If you are using an add in video controller board do the following 1 Verify that the video controller board is fully seated in the server board connector 2 Reboot the system for changes to take effect 3 If there are still no c...

Page 127: ... plugs forced into power connector sockets the wrong way If the switches and connections are correct and AC power is available at the wall outlet contact your service representative or authorised dealer for help Diskette Drive Activity Light Does Not Light Check the following Are the diskette drive power and signal cables properly installed Are all relevant switches and jumpers on the diskette dri...

Page 128: ...ation on crossover cables Check the network controller LEDs that are visible through an opening at the system back panel Problems with Network The server hangs when the drivers are loaded Change the PCI BIOS interrupt settings Try the PCI Installation Tips below Diagnostics pass but the connection fails Make sure the network cable is securely attached Make sure you specify the correct frame type i...

Page 129: ... problem is with the copy you are using Make sure all cables are installed correctly Verify that the server board jumpers are set correctly See Chapter 5 If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for help Bootable CD ROM Is Not Detected Check the following Is th...

Page 130: ...d not be jumpered for normal operation RCVRY BOOT D If these pins are jumpered the system will attempt BIOS recovery These pins should not be jumpered for normal operation Diagnostic LEDs To help diagnose POST failures a set of four bi colour diagnostic LEDs is located on the back edge of the baseboard Each of the four LEDs can have one of four states Off Green Red or Amber The LED diagnostics fea...

Page 131: ...ostic LED Decoder G Green R Red A Amber Post Code MSB LSB Description 07h Off G G G Uncompress various BIOS Modules 08h G Off Off Off Verify password Checksum 08h G Off Off Off Verify CMOS Checksum 07h Off G G G Read Microcode updates from BIOS ROM 07h Off G G G Initialising the processors Set up processor registers Select least featured processor as the BSP 0Bh G Off G G Hook before the keyboard ...

Page 132: ...f G R Check point After CMOS Initialised 27h Off G A G Validate date and time in RTC F4h R A R R Load Micro Code To All CPUs F6h R A A R Scan SMBIOS GPNV areas 15h Off G Off A 8254 Timer Test on Channel 2 15h Off G Off A Enable 8042 15h Off G Off A Keyboard Reset 26h Off G A Off Initialise LCD if supported 28h G Off R Off Set Video Mode Initialisation before setting the video mode is complete Conf...

Page 133: ...uck keys Issuing the keyboard reset command next 81h R Off Off G Keyboard Interface Test A keyboard reset error or stuck key was found Issuing the keyboard controller interface test command next 82h R Off G Off Check Stuck Key Enable Keyboard The keyboard controller interface test completed Writing the command byte and initialising the circular buffer next 83h R Off G G Disable parity NMI The comm...

Page 134: ...p Error manager displays and logs POST errors Waits for user input for certain errors Execute setup 8Bh A Off G G Set Base Expansion Memory Size 8Ch A G Off Off Adjust Setup Programming the Setup options next A5h R G R G Set Display Mode A7h R G A G OEM Patch 12 A7h R G A G Build SMBIOS table and MP tables A7h R G A G Program hotkey and timeout settings in keyboard controller A7h R G A G Processor...

Page 135: ... been tested and verified to comply with the following electromagnetic compatibility EMC regulations when installed in a compatible Intel host system For information on compatible host system s contact your local Intel representative FCC Class A Verification Radiated Conducted Emissions USA ICES 003 Class A Radiated Conducted Emissions Canada CISPR 22 Class A Radiated Conducted Emissions Internati...

Page 136: ...nd BSMI EMC Warning Electromagnetic Compatibility Notices Europe CE Declaration of Conformity This product has been tested in accordance too and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance Australian Communications Authority ACA C Tick Declaration of Conformity This product has been tested ...

Page 137: ...time clock RTC for up to 10 years in the absence of power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices WARNING Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type...

Page 138: ...will need some of this information when you run the SSU Table 42 Equipment Log Item Manufacturer Name and Model Number Serial Number Date Installed System Server Board Primary Processor Speed and Cache Secondary Processor Speed and Cache Video Display Keyboard Mouse Diskette Drive A Diskette Drive B Tape Drive CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Har...

Page 139: ...Viglen SX220 User Guide 138 Table 42 Equipment Log continued Item Manufacturer Name and Model Number Serial Number Date Installed ...

Page 140: ...slot is 20 watts at 5 volts The average current usage per slot should not exceed 3 0 amperes per slot that is 15 watts The cooling efficiency varies per slot therefore ensure that adequate cooling is available in the target slot especially in an expansion slot drawing more than 2 0 amperes Calculating Power Consumption The total combined wattage for the system configuration must be less than the o...

Page 141: ...vice 3 3 V 5 V 5 V Standby 12 V 12 V Server board 3 0 A 3 0 A 7 A 0 0 A 0 0 A Primary Processor Secondary Processor Memory six DIMMs Full Height PCI riser slot see note 1 PCI slot 1 PCI slot 2 PCI slot 3 Low Profile PCI riser slot see note 1 PCI slot 1 PCI slot 2 PCI slot 3 Server Board Current SUBTOTALS System Components see note 2 Total Current Note 1 Number of PCI cards depends on system and ri...

Page 142: ...ttage for each voltage level 3 Add the total wattage for each voltage level to arrive at a total combined power usage on the power supply Table 44 Power Usage Worksheet 2 Voltage level and total current V X A W Total Watts for each voltage level 3 3 V X ______ A ________ W 5 V X ______ A ________ W 5 V X ______ A ________ W 12 V X ______ A ________ W 12 V X ______ A ________ W Total Combined Watta...

Page 143: ...Viglen Service Centre Tel 020 8991 3582 Fax 020 8758 7085 E mail service viglen co uk Account Sales Call the department appropriate to your business sector Education Tel 020 8758 7170 Fax 020 8566 7105 E mail education viglen co uk Schools Tel 020 8758 7027 Fax 020 8758 7417 E mail schools viglen co uk Corporate Tel 020 8758 7172 Fax 020 8566 8930 E mail corporate viglen co uk Public Sector Tel 02...

Page 144: ...Viglen SX220 User Guide 143 1 13 3 N No ot te es s ...

Page 145: ...Viglen SX220 User Guide 144 ...

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Page 147: ...nvironment laboratory To gain a CE mark the Viglen computer range has had to undergo many difficult tests to ensure it is Electromagnetically Compatible These are carried out in the in house Environment lab at Viglen Headquarters We have made every effort to guarantee that each computer leaving our factory complies fully to the correct standards To ensure the computer system maintains compliance t...

Page 148: ...p Copyright 2002 Viglen Limited All Rights Reserved Viglen SX220 System User Guide Version 1 0 Printed in the United Kingdom Liability No warranty or representation either expressed or implied is made with respect to this documentation its quality performance merchantability or fitness for a particular purpose As a result the documentation is licensed as is and you the licensee are assuming the en...

Page 149: ... Viglen has listed some questions that you may like to answer and return to Viglen This will help Viglen help to keep and improve the standard of their manuals 1 Is the information provided in this and other manuals clear enough 2 What could be added to the manual to improve it 3 Does the manual go into enough detail 4 Would you like an on line version of this manual ...

Page 150: ...cal support and Service Departments 6 Are there any technological improvements that could be made to the system 7 Other points you would like to mention Please return this slip to Product Development Viglen Ltd Viglen House Alperton Lane Alperton Middlesex HA0 1DX ...

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